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Red Roof PLUS+ & Suites Chattanooga - Downtown

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2431 Williams Street, Chattanooga, TN 37408 (Formerly Rodeway Inn & Suites)
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Red Roof PLUS+ & Suites Chattanooga - Downtown
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104 Reviews from our TripAdvisor Community

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Saint Louis, Missouri
Level Contributor
196 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Pros: breakfast, king bed was soft, big room, friendly staff, big parking lot, easy to get on/off interstate Cons: not down town, room had no remote so had to call front desk and GO pick it up, bathroom was NASTY vents dirty, mold on tub, elevator broken parts

Helpful?
Thank Brandon R
i0806, General Manager at Red Roof PLUS+ & Suites Chattanooga - Downtown, responded to this review

We appreciate your feedback regarding your stay and apologize for not having remote in your room & for not meeting your expectation, you are a valued Red Roof guest, everything we do is aimed in providing you a brilliant experience. We got elevator part & our whole house keeping team are sorry for not having room to expectation we will... More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed 4 weeks ago

Perfect Place to stay nice & clean Room. Nice price, All employee are so helpful. Nice & warm Indoor pool. Hot Breakfast will make your day. excellent service. Bathroom, Bed & wooden floor were so clean that just made me feel so welcoming. just at the end of Downtown. Will Definitely stay again at this place......

Helpful?
Thank Bob P
i0806, General Manager at Red Roof PLUS+ & Suites Chattanooga - Downtown, responded to this review

Hello, Thank you for taking time to Review us. We are happy that you enjoyed staying with us & liked our Indoor Heated Pool & Hot Breakfast. Thank you for pointing out our staff & Our housekeeping Cleanliness. We can't wait to see you again. Thank You Pinkesh Parekh (GM) More 

New Orleans
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I didn't expect a whole lot from this hotel chain, but first and foremost, it's misleading that this hotel is IN downtown Chattanooga. It is not. It's a mile or more outside of the downtown area. Driving is a must if you want to see the city. First there was an issue with our A/C unit leaking on the carpet.... More 

Helpful?
Thank tbellina
i0806, General Manager at Red Roof PLUS+ & Suites Chattanooga - Downtown, responded to this review

Thank you for taking the time in providing us your feedback regarding your recent experience at our inn. We sincerely apologize for not meeting your expectation, you are a valued Red Roof guest, everything we do is aimed in providing you a brilliant experience. I am so sorry for inconvenience you had through you stay. Please accept my apology on... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 30, 2015 via mobile

After 13 hours on the road, I was pleased to see that this motel was perfect for a good night's rest and relaxation. I loved the hardwood floors in the room. It was about 62 degrees outside when we arrived, and when my children took an enjoyable swim in the indoor pool to burn off some energy, they repeatedly commented... More 

Helpful?
Thank Amanda C
i0806, General Manager at Red Roof PLUS+ & Suites Chattanooga - Downtown, responded to this review

Thank you for your feedback and we are glad you enjoyed your stay in Chattanooga with us. Thank you for your comments on our perfect good night's stay, heated pool. Yes we just went through whole renovation and still improving our inn. Thank you again for pointing our Staff & efficiency of check in. We We love to see you... More 

A TripAdvisor Member
3 of 5 stars Reviewed December 27, 2015 via mobile

I have periodically stayed at this hotel for the past 6 months; recently the quality of rooms, cleanliness, friendless of staff, & breakfast bar have all gone downhill in the past month or so. There's a new manager which could be the issue. I am looking to stay elsewhere next time I'm in Chattanooga.

Helpful?
1 Thank A TripAdvisor Member
i0806, General Manager at Red Roof PLUS+ & Suites Chattanooga - Downtown, responded to this review

Hello Thank you for taking time to Review us. We are sorry for your inconvenience you had while staying with us. That's not service we usually provide. we assure you it won't happen again. We are so sorry once again for the problem you have to go through. Thank You. Pinkesh Parekh (GM) More 

Flossmoor, Illinois
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed December 16, 2015

I had not experienced the PLUS advantages prior to this stay at a Red Roof, I've been staying at Red Roofs for nearly 20 years as I often travel with dogs, and they consistently welcome me and my gang when I travel. This hotel has recently been upgraded and the room I had contained a small seating area with sofa... More 

Helpful?
Thank GlenClarkST
i0806, General Manager at Red Roof PLUS+ & Suites Chattanooga - Downtown, responded to this review

Thank you for taking time to review us about your recent stay with us. We appreciate your feedback thank you for being loyal Guest to Red Roof. We are so happy that you had good stay with us & we would love to see you again next time you are in Chattanooga. Thank You Pinkesh Parekh More 

nashville tn
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 13, 2015

initial impression at front desk was not good. Extremely inpleasant with an attitude. The security door to first level rooms was broken so no security at all. first room we were given had a forcably broken door lock and front desk woman tried to convince us otherwise. VERY unsettling. Woman cleaning rooms was super friendly and the only helpful person... More 

Helpful?
Thank basilb
i0806, General Manager at Red Roof PLUS+ & Suites Chattanooga - Downtown, responded to this review

Thank you for taking time to review us. we are sorry for situation you had with Security door and door in your room. I talked to my front desk personally and we are sorry for initial impression. hope you will give us one more chance in future. Thank you Pinkesh Parekh (GM) More 

Brunswick, Georgia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 10, 2015

That part of the neighborhood was pretty rough. My husband and I went around the corner to the gas station and a guy wanted to sell him drugs. That has nothing to do with the hotel at all, but just filling you in on the area. We had the room right next to the stop sign, so we had to... More 

Helpful?
Thank carlogdav
i0806, General Manager at Red Roof PLUS+ & Suites Chattanooga - Downtown, responded to this review

Thank you for taking time for your Important review & staying with us. Please accept our apologies for any inconvenience you encountered with the area and location of your room. Thank you for the mention of our friendly staff and we do hope to welcome you back the next time you visit the area. Thank you Pinkesh Parekh (GM) More 

Nashville, Tennessee
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 6, 2015 via mobile

Clean rooms. Housekeeping pays attention to detail like an employee of a Hyatt or Marriott Chain. Courteous and professional staff. Heated indoor pool. Free breakfast. Not too great of an area but I did not feel unsafe. I recommend this hotel.

Helpful?
Thank Charles N
i0806, General Manager at Red Roof PLUS+ & Suites Chattanooga - Downtown, responded to this review

Thank you for taking the time to write about your recent stay at Red Roof Plus & suite Down town Chattanooga. It certainly sounds like you had an excellent stay. I truly appreciate you for recognizing our staff. It was a pleasure to host you and we look forward to welcoming you back in the near future. Kindest Regards, Pinkesh... More 

Indiana
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed December 1, 2015

I chose to stay here because this Red Roof Inn like most Red Roofs is very pet friendly. The Premium King room was nice looking with a hardwood floor and just enough carpet around the bed to make getting up nice on the feet. The biggest issue I had with the room is the main room door is no longer... More 

Helpful?
Thank Hallmarksucks
i0806, General Manager at Red Roof PLUS+ & Suites Chattanooga - Downtown, responded to this review

Thank you for your review. We would kindly like to apologize for the inconvenience of your experience during your stay. Our primary focus is to provide all of our guests with excellent customer service. Thank you for the feedback you have provided us with and we surely take all that was pointed out into account. We do hope to have... More 

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