Pros: Very friendly and accomodating staff Good rates Comfortable bed Heated indoor pool Cons: In need of renovations: wallpaper peeling, etc. No hot tub Housekeeping wasn't very good- some garbage in the trash can from previous guest. You get what you pay for with this one... we only needed a place to crash with the kiddos, we got just that. more

Skip this hotel until MAJOR renovations and upgrades are done. We arrived at the hotel and we were greeted by an empty desk. A "Will return soon" or "Be right back" sign was NOT posted and no where to be found. We waited nearly 15 minutes to no avail. We contacted the corporate reservations center. They contacted the hotel. Of... more

Cons: * Hallways REALLY hot, even in March * Our fridge didn't work and the man at the desk acted like we were stupid....... asked at first if we had turned it on??? Then when we indicated that we had, in fact, turned it on and additionally we had checked to see if it was plugged in.... he said he'd... more

I was a bit concerned about reviews as several said that it was not in a very good neighbourhood. It is directly on an interstate exit and the area is fine, but indeed there is nowhere to walk from the hotel. Reviewers complained about the maze of one-way streets, and it is a bit tricky the first couple of times... more

My husband and I, along with our 6 month old, stayed at this property for 3 nights. The hotel is exactly what I expected. It looks nice on the inside, but once you get in, it looks like a $60-$70/nt hotel. The paper was peeling off the wall in the bathroom and the sheets were older than me. The area... more

We had to settle on this hotel since the Riverbend Festival was in town and all the hotels downtown were booked.It was only going to be a 2 nighter but we ended up staying just one night.The bed was very uncomfortable,especially for my wife,who's had back surgery and still has lots of problems with it.The mattress needed replacing,I think....because it's... more

PROS: The staff were friendly and always asked were we enjoying our stay. The continental breakfast includes a wafflemaker. We were on the third floor and our bed and the dressers was new, however not the sofa sleeper. The room was clean anad especially the bathroom, everything was so white. There were abot 90 channels on the television to watch.... more

My sister and I and our two small kids spent a weekend here visiting the Tennessee Aquarium. I agree with the previous poster that this hotel is in a crappy part of town and I will add that because of the street layout, almost impossible to find. If you miss the single (unmarked) entrance to the parking lot, you have... more

This hotel is not in good up keep. If you can image anything that can be broken, not work, etc. it may actually happen. The hide away bed was full of crumbs, food, and other things. The tiles in the bathroom were falling off the wall. The room overall was dirty. The neighborhood is the bad part of town. We... more