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Courtyard by Marriott Chattanooga I-75

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2210 Bams Drive, Chattanooga, TN 37421
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1 room 1 guest
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Courtyard by Marriott Chattanooga I-75
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271 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hilliard, Ohio
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Being a Courtyard hotel, I was expecting a lot more. The employees were friendly enough and the rooms were decent. What i found incredibly strange is that they do not have an elevator. How in the world does that happen???? My wife's parents were traveling with us and they did not enjoy having to walk up and down the stairs... More 

Was this review helpful? Yes
Rick C, General Manager at Courtyard by Marriott Chattanooga I-75, responded to this review

While we are happy to hear that you enjoyed your stay and that you found our staff friendly, I would like to apologize that we did not meet your expectations due to not having an elevator. We are proud to be one of the original Courtyard properties that do not have an elevator, celebrating our 25th anniversary next year. To... More 

Versailles, Kentucky
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Expectations were high based on past experience with Marriott. The lobby and checkin were flawless and very upscale. The let down was the two wings with the rooms, reminded me of a good Motel 6, no elevator to second floor, doors are heavy and difficult to open while loaded down. Have to key yourself in all but the front door.... More 

Was this review helpful? Yes
Rick C, General Manager at Courtyard by Marriott Chattanooga I-75, responded to this review

I am so pleased that you had a great stay with us at the Chattanooga Courtyard at Hamilton Place. We strive to give our guests the best service and we love when you leave feeling that we did just that. We also appreciate your feedback regarding our clean and quiet guest rooms. We are however disappointed that we did not... More 

Saint Cloud, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We reserved a room for five people for one night as we passed through Chattanooga. At the last minute, our nephew decided to fly home The trip to the airport combined with traffic and weather caused us to realize that we were going to be arriving late in the evening, we called the hotel to let them know and make... More 

Was this review helpful? Yes
Rick C, General Manager at Courtyard by Marriott Chattanooga I-75, responded to this review

As you can see from our previous reviews this is not how we want guests leaving our property. Please accept our most sincere apology for the issues that you had during your most recent stay. We can certainly understand your frustration when you were not checked into your confirmed room type after a long day of traveling. Please know that... More 

Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First of all, most courtyard marriotts do not have an elevator. They do offer luggage assistance if needed. I enjoyed my stay here. Very clean and great location to many shops and restaurants. I travel for work and stay in hotels each week and this bed was one of the most comfortable hotel beds I have ever slept in. Overall... More 

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Rick C, Manager at Courtyard by Marriott Chattanooga I-75, responded to this review

We are thrilled that you had a great stay with us at the Chattanooga Courtyard at Hamilton Place! As you mentioned, we are a great location for business travelers, with close proximity to so many shops and restaurants in the Hamilton Place area. Thank you for taking note of our complimentary luggage assistance, which is available 24 hours a day!... More 

Atlanta, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel was very clean and well maintained. The pool area was nice and relaxing. The beds were comfortable and the bathrooms were clean. Great location for visiting Chattanooga. Lots of restaurants nearby and close to the highway. I would recommend this hotel to anyone.

Was this review helpful? Yes
Rick C, General Manager at Courtyard by Marriott Chattanooga I-75, responded to this review

We are glad to hear that you had a wonderful Fourth of July holiday with us! As you mentioned we are conveniently located within close proximity to many dining options as well as the interstate. Also, we are glad you were able to take advantage of our pool and enjoy our refreshing guest rooms. We hope to see you again... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Hotel staff were very accommodating to our group. Naima, desk clerk was so very friendly and went out of her way to make sure our rooms were to our liking. The hotel is close to lots of restaurants which made it easy for our group to select their favorite food type.

Was this review helpful? Yes 1
Rick C, General Manager at Courtyard by Marriott Chattanooga I-75, responded to this review

I am so pleased that you had a great stay with us at the Chattanooga Courtyard at Hamilton Place. We strive to give our guests the best service and we love when you leave feeling that we did just that. Naima will be thrilled to know that she left such a great impression! As you mentioned we are located next... More 

Jeffersonville, Indiana
2 reviews
5 of 5 stars Reviewed July 7, 2015

Having spent a week on a cruise ship, my standard of living was pretty high. So, it was a very pleasant surprise to stay at this hotel on our last night before returning home! The hotel is conveniently located just off I-75, and very near I-24, within walking distance of several nice restaurants. The room was comfortable and clean. We... More 

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Rick C, General Manager at Courtyard by Marriott Chattanooga I-75, responded to this review

Thank you so much for such a wonderful review! I am thrilled to learn that you had a great stay with us. As you mentioned we are conveniently located just off the interstate with easy access to Hamilton Place Mall and surrounding restaurants. Also, I am glad that you were able to take advantage of our breakfast package, which includes... More 

Tupelo, Mississippi
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 4, 2015

The hotel is very nice & clean on the inside. The only downside is it lacks an elevator. The rooms were clean & the beds are the most comfortable. The surrounding area offers plenty of shopping & restaurant options at Hamilton Place. We recommend this hotel.

Was this review helpful? Yes
Rick C, General Manager at Courtyard by Marriott Chattanooga I-75, responded to this review

Thank you so much for the Trip Advisor review! We love to hear great feedback from our guests. As you mentioned we are located within walking distance to Hamilton Place Mall one of Tennessee’s largest shopping centers with many great restaurants and leisure activities which I am glad you were able to enjoy. Although we do not have an elevator... More 

St. Louis
Level Contributor
125 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed July 2, 2015

I selected this property as a place to stay, based, primarily on it's location, but also because of the Brand. Chattanooga was the end point of a long day of travel which started in Pensacola, FL. and included the Selma to Montgomery National Historic Trail, the Alabama State Capitol, the Civil Rights Institute, part of the Southern Poverty Law Center,... More 

Was this review helpful? Yes
Rick C, General Manager at Courtyard by Marriott Chattanooga I-75, responded to this review

Thank you so much for such a wonderful review! It is goal to provide all of our guests with friendly, refreshing service and it always nice to see that we have done so. As you mentioed, all of our guest rooms are equipped with practical modern amenities to accommodate both our leisure and business travelers alike. Our mattresses are the... More 

1 review
5 of 5 stars Reviewed June 30, 2015

Like most Marriott hotels this Courtyard was beautiful, clean and had all the luxuries we needed. But what made it stand out for us was the staff. They certainly went out of their way to be friendly, accomendating and answered every question we had. The housekeeping Supervisor, Darla Carney was so helpful with our room and the technology we needed.... More 

Was this review helpful? Yes
Rick C, Manager at Courtyard by Marriott Chattanooga I-75, responded to this review

These are the type of comments that we love to hear! I am so pleased that you had a great stay with us at the Chattanooga Courtyard at Hamilton Place. We strive to give our guests the best service and we love when you leave feeling that we did just that. We have shared your kind words regarding Darla &... More 

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