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All 95 Chattanooga hotels

Courtyard by Marriott Chattanooga I-75

3.0 of 5 Hotel   |   2210 Bams Drive, Chattanooga, TN 37421
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84%
Ranked #12 of 95 hotels in Chattanooga
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 2 weeks ago
hjalex Greer, South Carolina
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189 people have reviewed this hotel

Traveler rating
    107
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Any
English first
Greer, South Carolina
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Conveniently located just off I-75 this Marriott property is close to around two dozen restaurants and the Hamilton Place Mall. The staff is professional and very good at making the check in experience a positive experience. Standard Courtyard decor is starting to show its age but the rooms are clean and comfortable. If you are a lite sleeper, request a... More

Was this review helpful? Yes
Rick C, General Manager at Courtyard by Marriott Chattanooga I-75, responded to this review

Thank you for your feedback on your most recent stay. I am proud of our staff for treating you so well during your time with us. We are within walking distance to Hamilton Place Mall Tennessee’s largest shopping center with many great restaurants and accommodations. We do have high standards for the cleanliness of our rooms and I’m glad that... More

Hallandale Beach, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a really great location. After traveling for 15 hours, I was somewhat dismayed that the front entrance was blocked off due to construction. Once we were able to check in through a side door, the room, located on the second floor- stairway access only, was clean and comfortable. Very nice lobby area with coffee available for purchase. The... More

Was this review helpful? Yes 1
Rick C, General Manager at Courtyard by Marriott Chattanooga I-75, responded to this review

Thank you for your comments and taking the time to leave us a Tripadvisor review. I am really happy to read that you had a great overall stay with us. I do apologize for any inconvenience our front entrance remodel had on your stay. The construction is complete and now our guests have a beautiful outside tiled sidewalk to our... More

Wise, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

We reserved two rooms and were greeted by very friendly and helpful people during the entire visit. Allison was particularly helpful at the front desk - making sure our rooms were close and that one minor issue was corrected quickly. Rooms were nice and the stay was great. There is some construction going on at the property, but we were... More

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Rick C, General Manager at Courtyard by Marriott Chattanooga I-75, responded to this review

Thank you so much for your comments. I am extremely proud of our staff for delivering such exceptional service. Allison our Assistant General Manager is a great asset to our property and I will make sure to pass along your kind comments to her. The entrance to our lobby now has beautiful new tile to welcome our guests. We will... More

1 review
2 of 5 stars Reviewed 4 weeks ago

Upon arriving the property appears clean, and really it is clean on the exterior. It is right off the interstate, and was easy to get too as travelers. We reserved hours in advance for two queens since we had a party of three;one being a couple. Upon arriving i was informed we despite literally being told we were guaranteed the... More

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Rick C, Manager at Courtyard by Marriott Chattanooga I-75, responded to this review

I’m so incredibly sorry to hear about your stay. We try our best to make sure that every guest leaves feeling like that had an exceptional stay. We do our best to make sure that you receive the correct room type with your reservation and I am sorry that we were not able to honor that. We have high standards... More

Houston, Texas
Contributor
17 reviews 17 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Used this CY for a stopping point on July 27. Arrived at property later than expected due to traffic. Phoned property to confirm our arrival. Dustin(?) was very polite in insuring we would have rooms when we arrived. Arrived with 13 family members. Dustin greater us at the front door and got us checked in for the night. I later... More

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Rick C, General Manager at Courtyard by Marriott Chattanooga I-75, responded to this review

Thank you so much for your kind comments about your most recent stay. I am incredibly proud of our staff for delivering such excellent customer service. I will make sure to pass along your comments to Dustin for doing such a great job. I am sure he will be very pleased knowing that a guest left with such a wonderful... More

Kokomo, Indiana
Contributor
19 reviews 19 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 25, 2014

We stayed at this CY for one night during a stop-over while picking up my grandchildren. We stayed in a double queen room and had plenty of room even with the crib set up in our room. While checking in I requested a crib and before we could pull the car around, gather our belongings and get to our room... More

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Rick C, General Manager at Courtyard by Marriott Chattanooga I-75, responded to this review

Thank you so much for your wonderful comments. I’m very happy to hear that you had a great stay with us and that our staff treated you exceptionally. I will make sure to pass on your comments to Darla and Lovora as they will be very happy to hear about their impact during your stay. It is true that we... More

Holbrook, New York
Top Contributor
122 reviews 122 reviews
28 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed July 22, 2014

The rooms were nice and clean. The beds were comfortable. Breakfast was delicious at the bistro. The staff was professional and courteous and made you feel welcome. Just be away that if you plan at staying at this hotel, there is no elevator.

Was this review helpful? Yes
Rick C, General Manager at Courtyard by Marriott Chattanooga I-75, responded to this review

Thank you so much for your comments. I am proud of our property for offering such a great stay for you. I love to hear that you enjoyed the Bistro and service. We pride ourselves on the cleanliness of our rooms and the property as a whole. We don’t have an elevator, but are always happy to help our guests... More

Waynesville, Ohio
Contributor
16 reviews 16 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 12, 2014

Stayed at this hotel for one night for a family trip. There are 5 of us, our three daughters are under 10. Reserved for 5 presuming that a king room OK for 5 would have beds for 5 (expected the king bed, double pullout and a rollaway/cot) which was not the case. What we received is a standard CY king... More

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Rick C, General Manager at Courtyard by Marriott Chattanooga I-75, responded to this review

I apologize for the complications during your stay. Our king rooms are equipped with a king size bed and twin size pullout and I know it can be frustrating when booking on-line. Our rooms with Two Queen beds would have been a better option, but during this time period the hotel is extremely busy and all we had available were... More

Atlanta, Georgia, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 12, 2014

The good: It was clean, well decorated, polite staff. The bad: The first room wreaked of smoke, had to get changed. The walls are thin (ever stay in a Motel 6?). I could hear every step above me. No in room movies, no TV guide, Free wifi - NOT, you have to pay if you want it to be fast.... More

Was this review helpful? Yes
Rick C, General Manager at Courtyard by Marriott Chattanooga I-75, responded to this review

First, let me say how incredibly sorry I am that you did not experience a great stay. We do not allow our guests to smoke in our rooms at it is a Tennessee state law. I do apologize for the room that was smoked in and I am glad we were able to move you. We do have two versions... More

Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed July 8, 2014

I booked my reservation through the name your own price feature on Priceline . I was excited that the Courtyard Marriott Hamilton Place accepted my bid. As most of us do on TripAdvisor , we do a little research on the hotel. I notice a lot of positive reviews and when I arrived at the property , I observed TripAdvisor... More

Was this review helpful? Yes
Rick C, General Manager at Courtyard by Marriott Chattanooga I-75, responded to this review

I am so incredibly sorry to hear about your experience with our customer service. We strive to deliver an exceptional guest experience each and every single time. I apologize that you did not receive the best from us and we will work to regain your trust. I have reached out to the management on staff to help fix this situation.... More

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Additional Information about Courtyard by Marriott Chattanooga I-75

Address: 2210 Bams Drive, Chattanooga, TN 37421
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Chattanooga I-75 3*
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Also Known As:
Courtyard By Marriott Chattanooga i-75 Hotel Chattanooga
Courtyard Chattanooga i 75
Chattanooga Marriott
Chattanooga Courtyard

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#2 Green Hotel in Chattanooga #4 Business Hotel in Chattanooga #18 Family Hotel in Chattanooga
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109

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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