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All 95 Chattanooga hotels

Comfort Inn & Suites

2.0 of 5 Hotel   |   2341 Shallowford Village Drive, Chattanooga, TN 37421
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47%
Ranked #52 of 95 Hotels in Chattanooga
A recent review
4 of 5 stars reviewed 2 weeks ago
Teresa H Lake View, Alabama, United States
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76 reviews from our community

Traveler rating
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    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Lake View, Alabama, United States
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

King Size Suite with pull out sofa. Very nice Very crowded when we went because there was a convention in town. Staff was excellent. Carpet upstairs needs cleaned or replaced but only infront of the elevator. Although not on the shuttle stop , not very far from the Chattanooga Choo Choo where you can park and catch the shuttle. If... More

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Murfreesboro, Tennessee
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Helpful and pleasant staff. Clean room. Great location. We visit Chattanooga on a regular basis and this will be our favorite place to stay. Reasonably priced accommodations. Loved the parking deck. Lower level kept the car cool. We could not think of a con / negative about this hotel.

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Quinton
Contributor
19 reviews 19 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our stay here was nice . The room was clean no staines smells or nothing like that . The people that took to pics on the home page must not have stayed here lately or they just want to be complainers .

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Athens, Alabama, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 17, 2014

Although a sad occasion for visiting the area this time, we immediately made reservations for a return trip to this Comfort Inn & Suites. Several that we are accustomed to seeing are no longer there, but we did get to see Tiarra (she is moving to Nashville area) and Mallory (both are excellent employees), we also appreciate Perry for adjusting... More

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Louisville, Kentucky
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 23, 2014

I am not sure why some people have had bad stays here but I have visited this location a number of times. At no point have I ever witnessed any of the issues some have expressed in their reviews. On the contrary my stays are often very quiet, clean and above all just plain pleasant. I will say the pillows... More

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1 review
1 of 5 stars Reviewed May 9, 2014 via mobile

So I'm traveling with diamond tours and we've staying in nice hotels to average hotels but I never complain because I'm just happy to be on vacation. However this was the nastiest comfort inn and suites I've ever been to. I come from a small town with a bad reputation and have never had these problems. It started out with... More

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Menomonie, Wisconsin
2 reviews
5 of 5 stars Reviewed March 21, 2014

On a family vacation, my husband book this room on line it appeared on line to be ok! As we were driving to the hotel we starting reading the reviews they completely frighten us. so many scary reviews, but to our SUPERISE it was one of Best stays, beautifully stunning! Everything was brand spanking New. New carpet throughout the whole... More

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Michael H, General Manager at Comfort Inn & Suites, responded to this review

OUTSTANDING!!! I am so glad to see that you enjoyed your stay and that you didn't let our past scare you off!! Thank you from all of us for giving us a chance and I DO hope that you come back and visit us again!!! More

Athens, Alabama, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 14, 2014

Upon our arrival, Michael was very accommodating and shared with us staff that was still here and those that had moved on...had a slight inconvenience with draperies and Michael came to the rescue. When inquiring about dining establishments, he was right on with his suggestion. We had spent the prior week in Pigeon Forge and just wanted something easy tonight.

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Michael H, General Manager at Comfort Inn & Suites, responded to this review

I am so glad we made your stay wonderful! It was our pleasure and hope you come and stay with us again soon! More

2 reviews
1 of 5 stars Reviewed March 4, 2014

I am a Dimond member and stay at a different hotel every week. This hotel is sub par. I stayed in the suite which was a big empty front room with 2 stained couches and a remote that didn't work. Major water stains on the ceiling. Internet did not work called support number and front desk no help at all.... More

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Michael H, General Manager at Comfort Inn & Suites, responded to this review

I am so sorry for the issues you encountered. Our hotel is working on bettering ourselves and we use comments like yours to see what we need to work on. More

Tampa, Florida, United States
Top Contributor
263 reviews 263 reviews
72 hotel reviews
94 helpful votes 94 helpful votes
2 of 5 stars Reviewed February 28, 2014

If this hotel was as great as the staff it would be wonderful. Unfortunately it is not, from the pavers in the front that are loose to the sheets you could literally read a newspaper through they are so thin. This hotel is in need of a overhaul. We were on the fourth floor and had more water stains on... More

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Michael H, General Manager at Comfort Inn & Suites, responded to this review

I am so sorry that your stay was not as good at it should have been. We are working hard to better our hotel and I have addressed your issues with my staff. Please come back and see us again so you can see our commitment to your satisfaction. More

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Additional Information about Comfort Inn & Suites

Address: 2341 Shallowford Village Drive, Chattanooga, TN 37421
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites 2*
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Chattanooga
Comfort Inn Chattanooga
Chattanooga Comfort Inn

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