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All 95 Chattanooga hotels

Comfort Inn & Suites

2.0 of 5 Hotel   |   2341 Shallowford Village Drive, Chattanooga, TN 37421
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Ranked #57 of 95 hotels in Chattanooga
A recent review
4 of 5 stars Reviewed June 17, 2014
Paula G Athens, Alabama, United States
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73 people have reviewed this hotel

Traveler rating
    10
    21
    12
    21
    9
See reviews for
30
16
1
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Athens, Alabama, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 17, 2014

Although a sad occasion for visiting the area this time, we immediately made reservations for a return trip to this Comfort Inn & Suites. Several that we are accustomed to seeing are no longer there, but we did get to see Tiarra (she is moving to Nashville area) and Mallory (both are excellent employees), we also appreciate Perry for adjusting... More

Was this review helpful? Yes 1
Louisville, Kentucky
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 23, 2014

I am not sure why some people have had bad stays here but I have visited this location a number of times. At no point have I ever witnessed any of the issues some have expressed in their reviews. On the contrary my stays are often very quiet, clean and above all just plain pleasant. I will say the pillows... More

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1 review
1 of 5 stars Reviewed May 9, 2014 via mobile

So I'm traveling with diamond tours and we've staying in nice hotels to average hotels but I never complain because I'm just happy to be on vacation. However this was the nastiest comfort inn and suites I've ever been to. I come from a small town with a bad reputation and have never had these problems. It started out with... More

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Menomonie, Wisconsin
2 reviews
5 of 5 stars Reviewed March 21, 2014

On a family vacation, my husband book this room on line it appeared on line to be ok! As we were driving to the hotel we starting reading the reviews they completely frighten us. so many scary reviews, but to our SUPERISE it was one of Best stays, beautifully stunning! Everything was brand spanking New. New carpet throughout the whole... More

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Michael H, General Manager at Comfort Inn & Suites, responded to this review

OUTSTANDING!!! I am so glad to see that you enjoyed your stay and that you didn't let our past scare you off!! Thank you from all of us for giving us a chance and I DO hope that you come back and visit us again!!! More

Athens, Alabama, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 14, 2014

Upon our arrival, Michael was very accommodating and shared with us staff that was still here and those that had moved on...had a slight inconvenience with draperies and Michael came to the rescue. When inquiring about dining establishments, he was right on with his suggestion. We had spent the prior week in Pigeon Forge and just wanted something easy tonight.

Was this review helpful? Yes
Michael H, General Manager at Comfort Inn & Suites, responded to this review

I am so glad we made your stay wonderful! It was our pleasure and hope you come and stay with us again soon! More

2 reviews
1 of 5 stars Reviewed March 4, 2014

I am a Dimond member and stay at a different hotel every week. This hotel is sub par. I stayed in the suite which was a big empty front room with 2 stained couches and a remote that didn't work. Major water stains on the ceiling. Internet did not work called support number and front desk no help at all.... More

Was this review helpful? Yes
Michael H, General Manager at Comfort Inn & Suites, responded to this review

I am so sorry for the issues you encountered. Our hotel is working on bettering ourselves and we use comments like yours to see what we need to work on. More

Tampa, Florida, United States
Top Contributor
203 reviews 203 reviews
58 hotel reviews
77 helpful votes 77 helpful votes
2 of 5 stars Reviewed February 28, 2014

If this hotel was as great as the staff it would be wonderful. Unfortunately it is not, from the pavers in the front that are loose to the sheets you could literally read a newspaper through they are so thin. This hotel is in need of a overhaul. We were on the fourth floor and had more water stains on... More

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Michael H, General Manager at Comfort Inn & Suites, responded to this review

I am so sorry that your stay was not as good at it should have been. We are working hard to better our hotel and I have addressed your issues with my staff. Please come back and see us again so you can see our commitment to your satisfaction. More

Florida
2 reviews
4 of 5 stars Reviewed February 14, 2014 via mobile

My husband and myself were traveling to Florida and wanted a hotel that was an easy on & off location and included breakfast. This hotel provided both. Our room was very nice and clean and quiet. I did run out of hot water at the end of my shower. I told the desk clerk when we left. The staff was... More

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Michael H, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your response! I am glad to hear that you had a good stay with us. Please know that the issue with the hot water has been resolved. I do hope that you come back and stay with us again in the future! More

michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed February 7, 2014

Traveling from Florida to Michigan & needed a place to stay for the night. Front desk staff was friendly. Stayed in room 110, which is just off the lobby. The TV was on most of the night & was very loud. Room was basically clean but there was dust all along the baseboard where the carpet meets the wall. There... More

Was this review helpful? Yes
Michael H, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your comments! Please know that this issues you addressed have since been fixed. More

Salisbury
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 4, 2014 via mobile

My husband and I stayed overnight here and it was a nice small motel for the money. It was clean, the staff was very helpful, and the breakfast was fine. The heater was a little noisy and the hot water was a little slack but not to the point we felt a need to complain. Would definitely stay here again.

Was this review helpful? Yes
Michael H, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your response! I appreciate you staying with us and hope that you stay with us again in the future! More

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Additional Information about Comfort Inn & Suites

Address: 2341 Shallowford Village Drive, Chattanooga, TN 37421
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites 2*
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Also Known As:
Comfort Hotel Chattanooga
Comfort Inn And Suites
Comfort Inn Chattanooga
Chattanooga Comfort Inn

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
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Number of rooms
76

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  • At what time does the pool open each day?

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