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All 95 Chattanooga hotels

Comfort Inn & Suites

2.0 of 5 Hotel   |   2341 Shallowford Village Drive, Chattanooga, TN 37421
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Comfort Inn & Suites

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Ranked #54 of 95 hotels in Chattanooga
A recent review
5 of 5 stars reviewed 4 weeks ago
nijen41 Menomonie, Wisconsin
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70 people have reviewed this hotel

Traveler rating
    10
    19
    12
    21
    8
See reviews for
30
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9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Menomonie, Wisconsin
2 reviews
5 of 5 stars Reviewed 4 weeks ago

On a family vacation, my husband book this room on line it appeared on line to be ok! As we were driving to the hotel we starting reading the reviews they completely frighten us. so many scary reviews, but to our SUPERISE it was one of Best stays, beautifully stunning! Everything was brand spanking New. New carpet throughout the whole... More

Was this review helpful? Yes
Michael H, General Manager at Comfort Inn & Suites, responded to this review

OUTSTANDING!!! I am so glad to see that you enjoyed your stay and that you didn't let our past scare you off!! Thank you from all of us for giving us a chance and I DO hope that you come back and visit us again!!! More

Athens, Alabama, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 14, 2014

Upon our arrival, Michael was very accommodating and shared with us staff that was still here and those that had moved on...had a slight inconvenience with draperies and Michael came to the rescue. When inquiring about dining establishments, he was right on with his suggestion. We had spent the prior week in Pigeon Forge and just wanted something easy tonight.

Was this review helpful? Yes
Michael H, General Manager at Comfort Inn & Suites, responded to this review

I am so glad we made your stay wonderful! It was our pleasure and hope you come and stay with us again soon! More

2 reviews
1 of 5 stars Reviewed March 4, 2014

I am a Dimond member and stay at a different hotel every week. This hotel is sub par. I stayed in the suite which was a big empty front room with 2 stained couches and a remote that didn't work. Major water stains on the ceiling. Internet did not work called support number and front desk no help at all.... More

Was this review helpful? Yes
Michael H, General Manager at Comfort Inn & Suites, responded to this review

I am so sorry for the issues you encountered. Our hotel is working on bettering ourselves and we use comments like yours to see what we need to work on. More

Tampa, Florida, United States
Top Contributor
59 reviews 59 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed February 28, 2014

If this hotel was as great as the staff it would be wonderful. Unfortunately it is not, from the pavers in the front that are loose to the sheets you could literally read a newspaper through they are so thin. This hotel is in need of a overhaul. We were on the fourth floor and had more water stains on... More

Was this review helpful? Yes
Michael H, General Manager at Comfort Inn & Suites, responded to this review

I am so sorry that your stay was not as good at it should have been. We are working hard to better our hotel and I have addressed your issues with my staff. Please come back and see us again so you can see our commitment to your satisfaction. More

Florida
2 reviews
4 of 5 stars Reviewed February 14, 2014 via mobile

My husband and myself were traveling to Florida and wanted a hotel that was an easy on & off location and included breakfast. This hotel provided both. Our room was very nice and clean and quiet. I did run out of hot water at the end of my shower. I told the desk clerk when we left. The staff was... More

Was this review helpful? Yes
Michael H, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your response! I am glad to hear that you had a good stay with us. Please know that the issue with the hot water has been resolved. I do hope that you come back and stay with us again in the future! More

michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed February 7, 2014

Traveling from Florida to Michigan & needed a place to stay for the night. Front desk staff was friendly. Stayed in room 110, which is just off the lobby. The TV was on most of the night & was very loud. Room was basically clean but there was dust all along the baseboard where the carpet meets the wall. There... More

Was this review helpful? Yes
Michael H, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your comments! Please know that this issues you addressed have since been fixed. More

Salisbury
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 4, 2014 via mobile

My husband and I stayed overnight here and it was a nice small motel for the money. It was clean, the staff was very helpful, and the breakfast was fine. The heater was a little noisy and the hot water was a little slack but not to the point we felt a need to complain. Would definitely stay here again.

Was this review helpful? Yes
Michael H, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your response! I appreciate you staying with us and hope that you stay with us again in the future! More

Lexington, Kentucky
1 review
5 of 5 stars Reviewed January 23, 2014

My wife and I are loyal Choice Hotel members. We look for a Choice Hotel whenever we travel. A few years ago, we stayed at this hotel and found it to be run down, not taken care of, and staff extremely rude. After that, we started staying elsewhere. Last week, we had to drive by this hotel and noticed a... More

Was this review helpful? Yes
Michael H, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your kind words!! We are under new management and our staff is working hard to better the hotel. It makes us feel good to see a prior guest come back and see what we have been able to improve and what we are continuing to work on. I hope that you will keep coming back to stay... More

Maryville, TN
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed January 22, 2014

Booked a last minute stay at this location for my son and me due to early morning errands that we needed to run in Chattanooga. I used 12,000 Choice Rewards points for this stay. Location is great...right beside I-75 and Lee Highway which was the reason for choosing this hotel. I have to say that Comfort Inn and Suites is... More

Was this review helpful? Yes
Michael H, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your response. Let me be the first to apologize for ALL the Inconveniences that you experienced. Please know that we are working hard to improve our hotel and make every guests experience a good one. Just so you know, I have refunded your points back to your account as well as added extra to compensate you for... More

Fairview, North Carolina
1 review
4 of 5 stars Reviewed January 19, 2014

What a surprise this little hotel was!! From the outside it appeared rather small and maybe cramped, but inside it was very comfortable. The room was decorated so well - the bathroom was a great size with extra room. Parking was located to make entry into the hotel very safe and convenient. And the lobby with adjoining self-serve cafe, was... More

Was this review helpful? Yes
Michael H, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your comments! We are glad you enjoyed our hotel and hope to see you again on your next trip to Chattanooga!! More

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Additional Information about Comfort Inn & Suites

Also Known As:
Comfort Hotel
Comfort Inn And Suites
Comfort Hotel Chattanooga
Comfort Inn Chattanooga
Chattanooga Comfort Inn
Address: 2341 Shallowford Village Drive, Chattanooga, TN 37421
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #54 of 95 hotels in Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites 2*
Reservation Options:
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