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Comfort Inn & Suites

2.5 of 5
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2341 Shallowford Village Drive, Chattanooga, TN 37421
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Ranked #43 of 99 Hotels in Chattanooga
A recent review
3 of 5 stars reviewed 1 week ago
serenitysmom Memphis, Tennessee
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109 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Memphis, Tennessee
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

I did not enjoy my stay at this comfort inn. I have stayed at different comfort inns, but this one was not good. Staff had a bad attitude and it smelled like cigarettes smoked. The hotel was clean, pool was not clean so we did not swim. The breakfast area was clean and food decent. Parking is inconvenient. I will... More 

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Tullahoma, TN
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago

Check in was a breeze. Elevator was broken (but was being fixed soon), No problem because my room was on the second floor and there is a 2 story parking garage. Note: the elevator was fixed pretty quick. Room was clean. Needs updating. Light was broken by the elevator on the second floor. I think if this hotel is updated... More 

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Greenville, South Carolina
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room as clean. It had a fridge that worked. No apparent mold. Clean shower, toilet, sink. The beds were comfy as well as the pillows. It was quiet without noisy children running around. Our room as close to the pool. They have a really cool water bubble wall in the lobby that changes colors as the air bubbles rise... More 

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MOBILE
Level Contributor
74 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed June 17, 2015

I stayed at this property on Thurs 11 June thru Sat 13 June. Very easy access from I-75. Many, many restaurants close and a mall is within one mile. I stayed in room 300. No issues with check in or check out. Room was a bit dated but nothing out of order or ragged. No issues with housekeeping, everyone was... More 

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Louisville, Kentucky, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 17, 2015

This place does not live up to the Comfort Inn name. The staff that check us in at 9pm at night was nice. The lobby was cute and modern. We took the elevator up to our room and noticed in the hall on the 2nd floor there was a huge stain on the carpet. We got up to our King... More 

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 31, 2015

We passed through for one night on our way home to Kentucky. On a positive note we noticed no bugs and service was ok, however the furniture was worn, carpet did not look or feel clean, sink was cracked, shower was moldy, and there was garbage and a toothpick between the mattress and box springs. The rooms are cluttered, frig... More 

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salem, va
Level Contributor
115 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed May 22, 2015

Once again Comfort Inn did not disappoint. Check in was quick, easy and friendly. The location of this hotel is great being walking distance to several restaurants and a shopping center. The room was a suite and very spacious, clean and comfortable. Again the bathroom was clean. Wish there were more TV channels but watching the Braves was good as... More 

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Vinay M, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your wonderful comments. We will share your feedback with our staff. More 

Tampa, Florida, United States
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 18, 2015

We were only staying over night on our way home, and this place fit the bill. It was right off I-75, so it made getting on the road in the morning very easy. Rooms were nice and clean. No complaints at all!

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Tampa, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 4, 2015

What a superb place to stop for a good night's sleep, charming details and a fine early breakfast. The staff are all friendly and efficient, the rooms are spacious and well appointed. The prices are very fair as well. We will be back whenever we can.

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