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Residence Inn Chattanooga Downtown

3.0 of 5
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215 Chestnut Street, Chattanooga, TN 37402
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1 room 1 guest
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Residence Inn Chattanooga Downtown
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190 Reviews from our TripAdvisor Community

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Traveler rating
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    58
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    10
    10
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99
36
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chattanooga, Tennessee
Level Contributor
5 reviews
1 of 5 stars Reviewed 1 week ago

Staying in room 103. Didn't smell good first night but really bad tonight. smells terrible. like a wet moldy carpet. told the front desk this a.m. They asked could they move us and we agreed. after a long day, came in Late to find that we are in the same smelly room With no offer of any move. Too late... More 

Was this review helpful? Yes
RIGMCHATT, General Manager at Residence Inn Chattanooga Downtown, responded to this review

Dear Catherine B, I apologize for your inconvenience at our hotel. I would love to speak to you personally regarding your experience. Please feel free to contact me at 423-266-0660 or kim.randall@marriott.com. Best Regards, Kim Randall, General Mananger More 

Margate, Florida
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I like the downtown area for variety of restaurants and activities. We where on family road trip up North to meet our clan. It gets the job do on driving vacations for everyone. You can dine in or dine out. We found the hotel to be clean and reliable. There is secure parking behind the hotel.

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Austin, Texas
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff were very helpful and friendly throughout the stay. Check-in was a breeze and much appreciated after a long travel day. The suite was roomy with a sophisticated decor of deep red accents including walls and furniture. The cabinets and headboard were dark cherrywood. The bed was firm. The bathroom was a little cramped but the vanity outside was... More 

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Saltillo, Mississippi
2 reviews
5 of 5 stars Reviewed July 22, 2015

It's a perfect location for visiting everything in downtown Chattanooga. The aquarium, creative discovery museum, river and tons of restaurants are all within walking distance! The indoor pool is nice in case of bad weather, cold stone creamery is a short walk away if you want desert. The staff was very friendly and polite.

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Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 19, 2015

It is almost 5 in the evening and I'm still waiting to get into our room. We are told it will be 45 minutes or more to get it cleaned and they have just left us to wait in the Spartan lobby. No real apologies. No word from the manager and no reassurance. What a miserable start hard to think... More 

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Marietta, Georgia
Level Contributor
116 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed July 12, 2015

We chose the Residence Inn as our downtown destination on a recent weekend trip to Chattanooga for its convenient location to the places where we wanted to dine and go. But we found this Marriott property to be disappointing. The room was fine, BUT-- the breakfast choices were ordinary, not as appetizing as offered by another popular chain where we... More 

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1 review
4 of 5 stars Reviewed July 11, 2015

We stayed here for 3 nights. It was great having 2 separate bedrooms each with their own bathroom. Our 2 teenage boys enjoyed their independence while my husband and I enjoyed our privacy. The boys could close their bedroom door and hide their mess. It had a small living area and a nice kitchen with all the appliances including a... More 

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Pulaski, Tennessee
Level Contributor
75 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed July 6, 2015

We stayed here for two days while I had a brief surgery. It was awesome having a bedroom separate from the living area (my husband could watch television while I slept). The staff were very accommodating- cleaning the room early while I was in surgery, providing extra pillows, etc. They really went above and beyond. The room was very clean... More 

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Louisville, Kentucky
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 6, 2015

Wife and I took my elderly mother for a two night stay and a visit to the Aquarium. Hotel staff helped to arrange my use of "points" to book a two bedroom suite even though this was not normal for points use. Worked out great for all. Hotel Manager's reception available both nights of stay so it was beer, bratwursts... More 

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Athens, Georgia
1 review
5 of 5 stars Reviewed July 6, 2015

The staff were very friendly and helpful with an early check in to accommodate our infant's nap schedule. The suite was great for our family. Can't beat the location - 1-2 blocks from restaurants, aquarium, creative discovery museum, Lookouts games, etc.. We will absolutely look to stay here on our next trip to Chattanooga.

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