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Residence Inn Chattanooga Downtown

Certificate of Excellence
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215 Chestnut Street, Chattanooga, TN 37402
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Residence Inn Chattanooga Downtown
Best prices for: 1 room 1 guest
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Ranked #25 of 98 Hotels in Chattanooga
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Rob W
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163 reviews from our community

Traveler rating
    77
    46
    24
    9
    7
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82
33
2
9
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Senior Contributor
26 reviews 26 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The location is great. There are plenty of restaurants in walking distance. The aquarium is within walking distance. I highly recommend a room away from the street because of the noise all night. The room was pretty clean but the mattress was horrible.

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Senior Contributor
28 reviews 28 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On the Internet this seemed like a great choice- good location, attractive design, inexpensive parking. I was in town for a convention and hoped for a more relaxing hotel experience than the official conference hotels. The problems started with Web check in. Several hours before my arrival I checked in via the Marriott app. When we arrived, we were given... More 

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Contributor
13 reviews 13 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family stayed for a family fun weekend in town. There were 8 of us in the 2 bedroom suite. It was awesome. There was a full kitchen, doors to shut out the living room area, and separate rooms for the bathroom. The beds were very comfortable and clean. The living area was a bit small for our large group... More 

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RIGMCHATT, General Manager at Residence Inn Chattanooga Downtown, responded to this review

Thank you for writing a review for our hotel. I am thrilled that you had such an enjoyable stay and hope to see you again soon. More 

Hermann
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 3, 2015

We had 2 of the studio suites. Nice and clean. Refrigerator and 2 burner cook top, microwave, sink and dishwasher. Plenty of room to pull out couch and put kids to bed,not a bad mattress. The showers were roomy and situated nicely. Plenty of room for all 8 to get together to share a pizza. The rooms were not adjoining,... More 

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Allentown, PA
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 4, 2015

We have two Vizslas, that travel a lot with us..... there were seemingly a lot of dogs at this hotel. which is fine with us. I just try to avoid face to face meetings as much as I can - and I also like "hallway traffic" to be minimized - so staying at the end of the hallway is perfect... More 

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Hammond, Louisiana
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 3, 2015

This place is amazing. Family friendly place. Front desk guys were both wonderful. We will stay here again. It was very nice to be able just to park the car and walk to everything. We had a 2 bedroom with a fireplace.

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New York City, New York
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 2, 2015

I don't even know where to start this place is simply a train wreck. To start my card was charged double and I was promised it would be fixed, it still hasn't. The heat didn't work the water in the shower wouldn't get cold it was only scorching hot.....!!!! I went to the front desk to complain and a woman... More 

Was this review helpful? Yes 3
RIGMCHATT, General Manager at Residence Inn Chattanooga Downtown, responded to this review

Thank you for taking the time to add you comments to our tripadvisor page in regards to your recent stay at the Residence Inn Chattanooga Downtown. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your... More 

Beverly Hills, Michigan
Contributor
16 reviews 16 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 29, 2014

We select this hotel due to the fact that our dog is welcome. Chattanooga is exactly 1/2 the distance between our Michigan home and our Florida home. That said, the location is excellent and within close walking distance to many fine restaurants, some also dog friendly on their patios. The staff of this hotel is extremely friendly and accommodating. Yes,... More 

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Abingdon, Virginia, United States
Top Contributor
238 reviews 238 reviews
35 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed December 6, 2014

We stayed here two nights to visit the city for the first time. It was convenient to downtown attractions as well as Trolley. We took the Trolley to Chattanooga Choo Choo Site and over to east side to see Carousel at Coolidge Park and walk the pedestrian bridge. We went to Art Museum and area around it. Definitely would stay... More 

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RIGMCHATT, General Manager at Residence Inn Chattanooga Downtown, responded to this review

Thank you so much for your review of our hotel. Every staff members appreciates you staying with us. Hope to see you again soon. More 

Top Contributor
57 reviews 57 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 26, 2014 via mobile

We have stayed at both the Courtyard and Residence downtown. There are pros to both. The Residence has more convenient parking. There is also a light dinner in the lobby each week night as well as breakfast each morning. The staff here was very accommodating and friendly. I would stay here again.

Was this review helpful? Yes 1
RIGMCHATT, General Manager at Residence Inn Chattanooga Downtown, responded to this review

So glad to hear about your positive experience in our hotel. Hope to see you again soon. More 

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