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All 19 Brentwood hotels

Magnuson Hotel Brentwood / Franklin / Coolsprings

2.5 of 5 Hotel   |   1738 Carothers Parkway, Brentwood, TN 37027 (Formerly Wingate by Wyndham )
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Ranked #14 of 19 hotels in Brentwood
A recent review
3 of 5 stars reviewed 1 week ago
KellyPhillips62 Murphysboro, Illinois
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83 people have reviewed this hotel

Traveler rating
    31
    24
    16
    5
    7
See reviews for
25
18
2
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
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English first
Murphysboro, Illinois
1 review
3 of 5 stars Reviewed 1 week ago NEW

The room is nice, beds soft, bathroom tub a bit out dated, and the shower head doesn't have the pipe cover on it that holds it to the wall. I would have gave a better review if I was not lied to about the pool. I called the day before to double check reservations and make sure that the pool... More

Was this review helpful? Yes
Connie D, General Manager at Magnuson Hotel Brentwood / Franklin / Coolsprings, responded to this review

First let me apologize for the inconvenience you experienced as our guest. We were having pool issues that should have been resolved before your arrival. There are no excuses, the chemicals wouldn’t balance and I couldn’t take the chance of any of my guest getting sick. More

Kentucky
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We booked our reservation through Priceline.com - for 8/9-8/10/14. We tried verifying our reservations by calling the local number. No one answered. After several attempts we contacted the corporate office. They attempted calling the hotel as well and was unable to reach anyone. They informed us that they had been experiencing telephone and electrical issues. This really alarmed us. As... More

Was this review helpful? Yes
Connie D, General Manager at Magnuson Hotel Brentwood / Franklin / Coolsprings, responded to this review

Dear Shannon S…Thank you for letting us know about the many issues you had with our hotel and I sincerely apologize. At the time we were experiencing telephone difficulties. We upgraded our phones and one of the service providers needed to upgrade their equipment for the system to work. You shouldn’t have had to wait when you walked into the... More

Atlanta, Georgia
1 review
1 of 5 stars Reviewed 3 weeks ago

My husband and I recently stayed at this hotel, and all I can say is never again!!!! Initially, at check in we were pleased at the cleanliness of the lobby,but oh were we in for a surprise. We go to our room and the key signaled green, but we could not get in. My husband had to ram the door... More

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Connie D, General Manager at Magnuson Hotel Brentwood / Franklin / Coolsprings, responded to this review

Happyface80 I do apologize and would like to discuss these major issues with you. Please email me or call me. cdavenportpeachtreehotelgroup.com and the number is 615.277.8700.......Thank you More

Peoria, Illinois, United States
Top Contributor
77 reviews 77 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at the Magnuson for two nights and this location is fabulous for shopping, restaurants, and access to the interstate 65. But, after that, this hotel left us wondering if they really knew what was going on. Getting someone at the front desk was not always easy because they desk was typically vacant. Friends of ours staying at the hotel... More

Was this review helpful? Yes 1
Sweetwater, Tn
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 13, 2014 via mobile

This hotel was booked through a soccer tournament that we played in in Brentwood over the weekend. Pleasantly surprised at the accommodations. This hotel was previously a Wingate hotel that has taken on the independent branding of Magnuson. Would stay there again based on pricing. Was about half the cost of similar accommodations in the area. A couple of things... More

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Wauwatosa, Wisconsin
2 reviews
3 of 5 stars Reviewed April 13, 2014 via mobile

Pluses: good location and price. Free wifi. Larger rooms. Quiet. Free breakfast. Minuses: odd moldy smell in 2nd floor hallway and our room. Beds were squeaky. Room not stocked properly. No coffee, not enough cups, glasses, toiletries or towels. Furniture didn't match. Random bathroom and door hardware didn't match. Needed fresh paint. Overall worked out okay. The whole place just... More

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Gilman, Illinois
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 30, 2014

Our first stay at a Magnuson Hotel. We stayed here because all our usual choices were booked. We got in late - 11 p.m. the lady at the front desk was cold at first, but warmed up. Our room was clean, if not a little shabby. The sink did not have a stopper which is a concern for those of... More

Was this review helpful? Yes 1
Cleveland, Tennessee
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed February 16, 2014

The rooms here are nothing to brag about. They could certainly use updating. The tub in our room was stained all over the bottom! At registration, we were told our room had a king size bed and a pullout sofa. When we got in, there was not a pullout. Front desk said there wasn't anywhere else to put us so... More

Was this review helpful? Yes 2
Minneapolis, Minnesota
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 19, 2014

We stayed here 12/31/13. I made a prepaid reservation through AAA for a Wingate by Wyndham at this address. The hotel had been sold to Magnuson almost a year earlier and AAA had not updated their website. The woman at the desk was very helpful and gave us a room and then worked with Travelocity to get the $ I... More

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Newburgh, IN
Top Contributor
52 reviews 52 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 10, 2013

Stayed here three days while attending an event in Nashville, and had planned to do some sightseeing of the local area, particularly Franklin, TN. A very clean, quiet and well run hotel. Accommodations could not have been better. A zillion places to choose from to eat nearby. Very nice location. I would recommend this hotel. I understand it may be... More

Was this review helpful? Yes 1
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Additional Information about Magnuson Hotel Brentwood / Franklin / Coolsprings

Address: 1738 Carothers Parkway, Brentwood, TN 37027 (Formerly Wingate by Wyndham )
Location: United States > Tennessee > Brentwood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Magnuson Hotel Brentwood / Franklin / Coolsprings 2.5*
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Also Known As:
Wingate Inn Cool Springs Hotel Brentwood
Wingate Cool Springs

17 photos of this hotel

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#11 Business Hotel in Brentwood
Hotel Class
Official Description (provided by the hotel)
The Magnuson Hotel has 106 guest rooms that features free Wi-Fi, microwave, mini-fridge, hair dryer, free local calls, alarm clock/radio, cable TV, iron and board, The hotel is only 16 miles from downtown Nashville; the Magnuson Hotel Brentwood places you close to all the Nashville’s attractions, at an affordable price. The Magnuson Hotel is surrounded by dining choices, and less than 2 miles from shopping at the Cool Springs Galleria. The Nashville Zoo and Opryland are within 20 miles. Hotel amenities include a free continental breakfast, outdoor pool, exercise room, a business center, fax/copy services are also provided and parking is always free ... more   less 
Number of rooms
106

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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