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Courtyard by Marriott Nashville Brentwood

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103 East Park Drive, Brentwood, TN 37027
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Courtyard by Marriott Nashville Brentwood
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Courtyard by Marriott Nashville Brentwood
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68 reviews from our community

Traveler rating
    33
    18
    13
    4
    0
See reviews for
19
12
6
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Good quite area close to interstate clean hotel just need more than one elevator& it's at the back of hotel everything else was great friendly workers was not to far from greenhill & oprymills mall which was where we visited.

Was this review helpful? Yes 1
Hexham, United Kingdom
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very friendly reception. Nice bright, clean lobby. Room was clean and quiet. When we were leaving for a conference very early when we realised our car had a flat battery. We can't say enough nice things about the staff, who tried to help, and most especially Ken, the maintenance guy, who happily jumped the car, with a portable battery charger,... More 

Was this review helpful? Yes 1
West Palm Beach, Florida
Top Contributor
95 reviews 95 reviews
61 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My stay has taken me to the area for business. I am excited to cover this area again. Conveniently located to the hospitals I need to visit. I also get to see my friends in the area. My upper floor room is clean, comfortable. Nice friendly staff at check in. I highly recommend.

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Christopher M, Manager at Courtyard by Marriott Nashville Brentwood, responded to this review

Dear Guest, Thank you for sharing your experience at the Courtyard Nashville Brentwood through the TripAdvisor Survey. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability... More 

Tampa, FL
Contributor
16 reviews 16 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 26, 2015

Came to this hotel for a business trip for 2 days. The hotel staff was really friendly and helpful. The breakfast at the bistro was really good and the over feel of the lobby was great. The room was good, but could use a refresh. Room seemed a little dated, but very clean and comfortable.

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Christopher M, Manager at Courtyard by Marriott Nashville Brentwood, responded to this review

Dear AceFL, Thank you for taking the time to complete a review in regards to your recent stay at the Courtyard Nashville Brentwood. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel team to ensure... More 

Cincinnati, Ohio
1 review
2 of 5 stars Reviewed March 19, 2015

We were checked in, directed on where to park for our handicapped accessible room. My husband is in a power chair, I got him and our bags to the door of the hotel and our keys did not work. Walked ALL the way back to the front door, as it would be difficult to repack car and get husband back... More 

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Christopher M, Manager at Courtyard by Marriott Nashville Brentwood, responded to this review

Dear Trix2138, I would like to formally apologize on behalf of the Courtyard by Marriott Brentwood that you had this experience. Everything we do is aimed at providing you with the best possible customer service experience and it is apparent from your comments that we fell short of delivering theat type of service. Please rest assured that your comments have... More 

Top Contributor
75 reviews 75 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 3, 2015

Checked in for a one night stay. The gentleman at the front desk was friendly, very efficient and did a great job letting me know about the food and drink options in the bistro, the work out facilities and answered all my questions. The room was clean and larger than most standard rooms. The bistro offers light food and cocktails... More 

Was this review helpful? Yes 1
Christopher M, Manager at Courtyard by Marriott Nashville Brentwood, responded to this review

Dear Guest, Thank you for your comments about the Courtyard by Marriott Nashville Brentwood. We are very happy to hear that you have enjoyed your stay and hope that you will come back and visit us again the next time you travel to the Brentwood area. Have a great week! Sincerely, Christopher Moody AGM More 

Cape Girardeau, Missouri
1 review
5 of 5 stars Reviewed February 12, 2015

Our family of 8 siblings, spouses, children, and grandchildren (30+) stayed at this Marriott during a family reunion. It was wonderful. The rooms were large and quiet. The beds were comfortable. The staff was remarkably helpful, cheerful, and friendly. There were large areas where we could gather and visit. If you want a pleasant hotel for your business partner to... More 

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Bjorn K, Manager at Courtyard by Marriott Nashville Brentwood, responded to this review

Dear Kathleen, It was our pleasure have your wonderful family at our hotel. Should you ever need a hotel in Brentwood we hope that we are always your first choice. Thank you for all your kind comments and we hope to see you again soon. Bjorn Operations Manager More 

Ellsinore, Missouri
1 review
5 of 5 stars Reviewed February 11, 2015

I really enjoyed my stay. The rooms were quiet and restful at night. The service was great. The staff were always polite and willing to go beyond what might be expected. We received extra blankets quickly and with a smile, and anything else we requested. I felt they honestly wanted me to be comfortable and happy with their service. I... More 

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Bjorn K, Manager at Courtyard by Marriott Nashville Brentwood, responded to this review

Dear Barbara, Thank you for taking the time to leave these kind words in a Trip Advisor review. It is this positive feedback that motivates me and the team here and the Courtyard Brentwood to continue to deliver excellent service. We hope that you will come and see us again in the near future. Bjorn Operations Manager More 

Henderson, Nevada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2015

On a weekend at the end of January 2015, my family of 8 siblings and various assorted spouses and children and children of children gathered here at the Courtyard by Marriott Nashville Brentwood, Tennessee. It was so wonderful to be able to stay all in the same building and get together in the lobby/bar/lounge area where we could visit, laugh... More 

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Bjorn K, Manager at Courtyard by Marriott Nashville Brentwood, responded to this review

Dear Moira, I am so glad we were able to accomidate your family and meet your expectations during your stay with us. Thank you for all your kind words and hope to see you again in the near future. Bjorn Operations Manager More 

Morganton, North Carolina
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 9, 2015

I was happy with this hotel--internet signal was steady, room was clean, and the people were very nice. The bistro/Starbucks area is cute, and the breakfast was good. As some others mention, the walls are *very* thin. And if they put you next to one of the entrances, ask to move (especially if you're a light sleeper).

Was this review helpful? Yes 1
Christopher M, Manager at Courtyard by Marriott Nashville Brentwood, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience with our hotel. We are delighted that our staff delivered the same great service that we strive to deliver every day. We were glad to hear you enjoyed the Starbuck's coffee and food in our Bistro. Please come visit us again the next ime you travel to... More 

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