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Courtyard by Marriott Nashville Brentwood

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103 East Park Drive, Brentwood, TN 37027
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Courtyard by Marriott Nashville Brentwood
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Courtyard by Marriott Nashville Brentwood
Courtyard by Marriott Nashville Brentwood
Courtyard by Marriott Nashville Brentwood
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65 reviews from our community

Traveler rating
    31
    17
    13
    4
    0
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19
12
6
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tampa, FL
Contributor
15 reviews 15 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Came to this hotel for a business trip for 2 days. The hotel staff was really friendly and helpful. The breakfast at the bistro was really good and the over feel of the lobby was great. The room was good, but could use a refresh. Room seemed a little dated, but very clean and comfortable.

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Christopher M, Manager at Courtyard by Marriott Nashville Brentwood, responded to this review

Dear AceFL, Thank you for taking the time to complete a review in regards to your recent stay at the Courtyard Nashville Brentwood. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel team to ensure... More 

Cincinnati, Ohio
1 review
2 of 5 stars Reviewed 4 weeks ago

We were checked in, directed on where to park for our handicapped accessible room. My husband is in a power chair, I got him and our bags to the door of the hotel and our keys did not work. Walked ALL the way back to the front door, as it would be difficult to repack car and get husband back... More 

Was this review helpful? Yes
Christopher M, Manager at Courtyard by Marriott Nashville Brentwood, responded to this review

Dear Trix2138, I would like to formally apologize on behalf of the Courtyard by Marriott Brentwood that you had this experience. Everything we do is aimed at providing you with the best possible customer service experience and it is apparent from your comments that we fell short of delivering theat type of service. Please rest assured that your comments have... More 

Top Contributor
75 reviews 75 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 3, 2015

Checked in for a one night stay. The gentleman at the front desk was friendly, very efficient and did a great job letting me know about the food and drink options in the bistro, the work out facilities and answered all my questions. The room was clean and larger than most standard rooms. The bistro offers light food and cocktails... More 

Was this review helpful? Yes
Christopher M, Manager at Courtyard by Marriott Nashville Brentwood, responded to this review

Dear Guest, Thank you for your comments about the Courtyard by Marriott Nashville Brentwood. We are very happy to hear that you have enjoyed your stay and hope that you will come back and visit us again the next time you travel to the Brentwood area. Have a great week! Sincerely, Christopher Moody AGM More 

Cape Girardeau, Missouri
1 review
5 of 5 stars Reviewed February 12, 2015

Our family of 8 siblings, spouses, children, and grandchildren (30+) stayed at this Marriott during a family reunion. It was wonderful. The rooms were large and quiet. The beds were comfortable. The staff was remarkably helpful, cheerful, and friendly. There were large areas where we could gather and visit. If you want a pleasant hotel for your business partner to... More 

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Bjorn K, Manager at Courtyard by Marriott Nashville Brentwood, responded to this review

Dear Kathleen, It was our pleasure have your wonderful family at our hotel. Should you ever need a hotel in Brentwood we hope that we are always your first choice. Thank you for all your kind comments and we hope to see you again soon. Bjorn Operations Manager More 

Ellsinore, Missouri
1 review
5 of 5 stars Reviewed February 11, 2015

I really enjoyed my stay. The rooms were quiet and restful at night. The service was great. The staff were always polite and willing to go beyond what might be expected. We received extra blankets quickly and with a smile, and anything else we requested. I felt they honestly wanted me to be comfortable and happy with their service. I... More 

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Bjorn K, Manager at Courtyard by Marriott Nashville Brentwood, responded to this review

Dear Barbara, Thank you for taking the time to leave these kind words in a Trip Advisor review. It is this positive feedback that motivates me and the team here and the Courtyard Brentwood to continue to deliver excellent service. We hope that you will come and see us again in the near future. Bjorn Operations Manager More 

Henderson, Nevada
1 review
5 of 5 stars Reviewed February 11, 2015

On a weekend at the end of January 2015, my family of 8 siblings and various assorted spouses and children and children of children gathered here at the Courtyard by Marriott Nashville Brentwood, Tennessee. It was so wonderful to be able to stay all in the same building and get together in the lobby/bar/lounge area where we could visit, laugh... More 

Was this review helpful? Yes
Bjorn K, Manager at Courtyard by Marriott Nashville Brentwood, responded to this review

Dear Moira, I am so glad we were able to accomidate your family and meet your expectations during your stay with us. Thank you for all your kind words and hope to see you again in the near future. Bjorn Operations Manager More 

Morganton, North Carolina
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 9, 2015

I was happy with this hotel--internet signal was steady, room was clean, and the people were very nice. The bistro/Starbucks area is cute, and the breakfast was good. As some others mention, the walls are *very* thin. And if they put you next to one of the entrances, ask to move (especially if you're a light sleeper).

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Christopher M, Manager at Courtyard by Marriott Nashville Brentwood, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience with our hotel. We are delighted that our staff delivered the same great service that we strive to deliver every day. We were glad to hear you enjoyed the Starbuck's coffee and food in our Bistro. Please come visit us again the next ime you travel to... More 

Saint Clairsville, Ohio
Contributor
20 reviews 20 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 28, 2014

We have been traveling from Ohio through Virginia and down here to Tennessee and have ran into a few snags in hotel stays along our way. We decided that we would become brand loyal, since we know this way what to expect along the way and a rough price as well. This hotel is kind of tucked away by itself,... More 

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Christopher M, Manager at Courtyard by Marriott Nashville Brentwood, responded to this review

Dear Guest, Thank you for taking the time to share your review of our property. Everything we do is aimed at providing you with the best possible guest service experience. We are glad that you enjoyed your stay. Sincerely, Christopher Moody Assistant General Manager More 

Chennai (Madras), India
Contributor
14 reviews 14 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 13, 2014

Stayed here for a month as part of my business trip - Very friendly staff - Clean hotel - Quiet a few restaurants near by - Lift is located far away from many room, use stairs - Lot of business meetup happens in this hotel

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Christopher M, Manager at Courtyard by Marriott Nashville Brentwood, responded to this review

Thank you for your review of our property. We hope than you will stay with us again the next time your travels bring you back to Brentwood. We are glad that you enjoyed your stay. Sincerely, Christopher Moody Assistant General Manager More 

West Palm Beach, Florida
Top Contributor
82 reviews 82 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 10, 2014

Average Courtyard location. The good, it is right off the interstate and has a bunch of restaurants to choose from very close by, also there is a Walgreens within walking distance. Check in went great, the lobby was nice and cozy. The staff was accommodating with our request to have a room away from the kid's sporting teams that were... More 

Was this review helpful? Yes
Christopher M, Manager at Courtyard by Marriott Nashville Brentwood, responded to this review

Thank you for taking the time to fill out our Review regarding your recent stay. Our customer feedback is very important to us and it is through comments such as yours that we are able to correct our shortcomings. I truly apologize for your poor experience, as it is evident from your comments that our hotel was not up to... More 

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