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Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area

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5566 Franklin Pike Circle, Brentwood, TN 37027
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area
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129 Reviews from our TripAdvisor Community

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Traveler rating
    48
    38
    20
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    7
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43
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
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  • All months
    (129)
  • Mar-May only
    (38)
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    (34)
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    (27)
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    (30)
All months
Level Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stopped in for an overnight stay. To the point, staff is friendly but they are trying to steer a sinking ship. When checking in I did not have my Rewards number, clerk said manager has to look it up, she couldn't do it, manager in at 8 am, ok, no problem. We went to the room to find there... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area, responded to this review

Dear Irishrover1019, Thank you for taking the time to tell us about your experience at our hotel. We are pleased to read you had a good breakfast experience. However, we are disappointed to learn that our room amenities failed to meet your expectations. We also apologize for the difficulties you had experienced with the hotel staff. The feedback we receive... More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My daughter and I stayed here last weekend. It was easy to get to from the highway and check in was quick. Our room had two beds and was clean and cool. There is the highway and train tracks as people discussed but it didn't cause us an issue. We are not light sleepers. We went to the hot tub/spa... More 

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Dayton, Ohio, United States
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I had to view 3 rooms before I found one with the least mold growing in the caulking of the shower. I am disabled and have difficulty walking-when I asked to see a handicap room they said no they were reserved for people in worse shape than me. They could be sued for that. Room made my face and eyes... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area, responded to this review

Dear Joy W, Thank you for taking the time to write a review of our hotel. It is truly disheartening that you were not able to fully enjoy your past stay due to our housekeeping service falling below your expectations. Allow us to follow up on your concerns as we would love the opportunity to regain your faith in us.... More 

Peoria, Illinois
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This place is located right on I-65 next to a train track. The night we stayed a train came through at 2:30am. There is no reason to stay at this property. For this price stay elsewhere. There are tons of choices in Nashville.

Was this review helpful? Yes 1
Birmingham, Alabama
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 19, 2015

Stayed here for 3 nights in order to attend an event at Opryland Convention Center. Was close to the interstate in addition to shopping and restaurants but I was disappointed for the amount I paid. There are train tracks right behind hotel but I never had a problem with noise. Property looked old. In my room; toilet seat was broken,... More 

Was this review helpful? Yes 1
Midland City, United States
Level Contributor
124 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 2, 2015

I stayed for about a week on business. Typically I will not stay at an Intercontinental Hotel Group property if I can help it because based on my experience with them as an extremely loyal customers for many years, they do not treat their loyal customers respectfully. However, I had to stay with this property while on assignment & I... More 

Was this review helpful? Yes 1
Franklin, Tennessee
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 19, 2015

The room was clean, quiet and comfortable.. standard Holiday Inn fair. The breakfast room was also clean, quiet and comfortable and there was plenty of choices.. yogurt, eggs, bacon, pancakes, fresh fruit, etc. Will probably stay here on our next trip to Nashville.

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Mobile, Alabama
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 29, 2015

I was traveling through the area with my son, daughter-in-law and their 4 children and we reserved two adjoining rooms several weeks in advance. When we arrived they did not have adjoining rooms for us and did not seem the least bit concerned about it. Since we had reserved the same hotel coming back home the following week I asked... More 

Was this review helpful? Yes 1
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 22, 2015

The rooms were clean and quiet. We never heard any trains go by. The are some nice, quiet public areas that were clean and unexpected. My kids hung out there watching tv and reading well I slept for a few hours after a middle of the night arrival. The breakfast area is very clean and the staff is friendly and... More 

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Cincinnati, Ohio
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 19, 2015

I was in town for a conference for work and needed a place to stay, and this was just fine. It was just myself, so I didn't really need the suite, but it sure felt roomy. Most of the rooms in this hotel are suites, which I didn't expect, and that explained the higher than average cost of the room... More 

Was this review helpful? Yes 1
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