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All 19 Brentwood hotels

Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area

2.0 of 5 Hotel   |   5566 Franklin Pike Circle, Brentwood, TN 37027
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68%
Ranked #13 of 19 hotels in Brentwood
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 3 weeks ago
prevostone Nashville, Tennessee
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106 people have reviewed this hotel

Traveler rating
    45
    28
    17
    13
    3
See reviews for
36
10
6
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Nashville, Tennessee
1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Nice hotel just check your credit card after leaving hit credit card for 132.00...talk to front desk several times not a priority to them working on my problem....,..........,................................

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area, responded to this review

Dear prevostone, Thank you for taking the time to convey your comments regarding your recent experience with us. Providing excellent customer service is one of the things we pride ourselves on and we are sorry to read that in this case you feel we have fallen short of your expectations. We would love to regain your faith in our hotel... More

Charleston
Top Contributor
164 reviews 164 reviews
120 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We reserved here & because we enjoyed our stay so much, we extended an extra day. The 3 of us (all adults) enjoyed a spacious King Suite. Our daughter slept on a pull out couch, but felt like she was in her own "space" with her own flat screen TV & even sitting area besides her bed as my husband... More

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Macon, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is a lovely newly renovated hotel with all the upgrades I would expect at a hotel twice the price. Small enough to be quaint and located moments from everything. A hidden gem. Excellent desk staff, Christopher was a blessing! Will stay here again.!

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Arlington Heights, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed here for three nights in March 2014 for Spring Break with school age children. The rooms were very comfortable, the beds were very soft, there is a heavy curtain and the HVAC provides good white noise. So we slept very comfortably. If you are a light sleeper, then the train tracks across the road may be a problem... More

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Jasper, Alabama
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel Is In a very good location. Check in was quick and easy, they even allowed us to check in early. Beds were comfortable and room was clean. Staff were nice and helpful. My only complaint is the small counter space and dim lights in the bathroom. We did have a room on the backside and unlike other reviews... More

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Columbus, Ohio
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I requested a very early check-in (8:30am), and although they couldn't guaranty it, I was welcomed into my suite at the requested time. Everyone at the front desk was friendly and helpful. The hotel shuttle took me to the airport the next morning w/out a problem. They sell amenities in the little store by the front desk and the bottles... More

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Top Contributor
121 reviews 121 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 26, 2014 via mobile

This is a very different hotel. The decor is very modern. It appears to have been recently renovated. The room was clean and fairly large. The downside of the room was the bathroom. It was hard to close the door without hitting the toilet. Seems like you could have taken a little of space out of the room and made... More

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Rochester, MN
Top Contributor
54 reviews 54 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 23, 2014

We did a one night stay on the road to FL and it was a clean and quiet hotel right off I65.- note we asked for a room AWAY from I65 and the railroad tracks. Seemed to be safe area of town, easy walk to a Panera and other nicer fast food spots or a steakhouse. I got a free... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area, responded to this review

Dear SE_MN_warmth_seekers, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room layout prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

huntsville
Contributor
15 reviews 15 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed February 16, 2014

The rooms looked very clean although the décor is a bit dated.Nice comfortable beds. The fact though is I got zero sleep because there is a railroad track just on the outer edge of the parking lot and the night I was there the trains rain continuously, sometimes 30 minutes long at a time. see the photo from my window.... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area, responded to this review

Dear aReview_19, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured,... More

Hoover, Alabama, United States
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 10, 2014

Hotel just isn't well designed or maintained. Room was dingy, light fixtures were missing bulbs, air unit was EXTREMELY noisy, ceiling in the bedroom looked like a patchwork quilt with all the work that was performed but not handled very well. There is a light in the bathroom but NO light in the shower......so you either shower with the curtain... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area, responded to this review

Dear Allen T, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

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Additional Information about Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area

Address: 5566 Franklin Pike Circle, Brentwood, TN 37027
Phone Number:
Location: United States > Tennessee > Brentwood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #13 of 19 hotels in Brentwood
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area 2*
Official Description (provided by the hotel):
The newest addition to the Heart of Nashville/Brentwood, is the Holiday Inn Express Hotel & Suites Nashville-Brentwood, Cool Springs area, Tennessee! We are conveniently Located to I-65 at Exit 74A, just a short drive to Downtown Nashville, Tennessee. With our World Class Service and many Brentwood Businesses, Restaurants and Attractions within walking distance or minutes from our front door, you’ll discover why our guests have selected us as their Preferred Hotel in Nashville! ... more   less 
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