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All 19 Brentwood hotels

Holiday Inn Express Brentwood South/Franklin

2.5 of 5 Hotel   |   8097 Moores Lane, Brentwood, TN 37027 (Formerly Red Roof Inn)
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Ranked #5 of 19 hotels in Brentwood
A recent review
4 of 5 stars reviewed today
travelgirl055 travelgirl055
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44 people have reviewed this hotel

Traveler rating
    27
    11
    4
    1
    1
See reviews for
15
8
1
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
travelgirl055
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed today NEW via mobile

We arrived at this hotel around 10:30 at night and were "greeted" by Oscar's cousin, Mr. Grouch. He mumbled us through the process. We asked for a quiet room and he said they were very crowded. We were given a room on the first floor literally steps, maybe 25, from the front desk. Fortunately it was uphill from here. The... More

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Senior Contributor
26 reviews 26 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stopped on the way through to AL. Had difficulty finding hotel...they had a king suite available. A bit pricey. Room seemed clean, but some details were lacking...peeling wallpaper, dim bathroom, no sheets/pillows in room for the pull-out couch. Bed was comfy. Breakfast was decent. Front desk employee was very nice, but seemed to be overloaded (they were sold out) and... More

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Ashburn, Virginia
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

This was probably my 3rd or 4th time here in the last 3 months and I am always pleased. Comfortable bed, multiple pillows, clean bathroom, and great service. Breakfast is always included and has a great selection. Always a top choice when in town.

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Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

THANK YOU! I am thrilled that you have stayed with us so many times with such a great experience. We pride ourselves in ensuring that each guest has a clean, comfortable room to check into and relax in. I love the pillows and that offer our guests a choice of firm or soft. Thank you for your kind words regarding... More

Grand Rapids, Michigan
Top Contributor
52 reviews 52 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is in a great location, outskirts of Nashville right by a Galleria mall with many, many other chains stores and restaurants around it. We were greeted warmly upon arrival and the room was clean. We were given free waters. We were in room 301 which was extremely quiet at the end of the hall. Our room was very tiny... More

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Syracuse, New York
Top Contributor
106 reviews 106 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a Holiday Inn Express, so all we expect is clean and comfortable. Their motto, however, is "Stay ____." Fill in the blank with "Creative," "Relaxed," "Impressed." Impressed we were NOT! On the plus side: It is near the highway. It is clean, quiet, new, nicely appointed, has a comfy bed, has firm and soft pillows (labeled on the... More

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Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

Thank you so much for taking the time to let us know about your experience. It is defiantly our goal to make each guest feel "Impressed". I apologize that we fell short of that goal while you stayed with us. I appreciate the comments as they do allow us to grow and ensure that the next guest feels impressed. We... More

Swayzee, Indiana, United States
Contributor
16 reviews 16 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stopped in Brentwood on our way to New Orleans for our spring break cruise. This hotel is clean and updated. If you do not have a good GPS system, you may have a hard time finding this hotel. There are plenty of good restaurants near the hotel to chose from. They have a nice selection of breakfast foods to... More

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Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

WOW! Thanks for the glowing 5 star review. We love hearing back from our guests. I am happy to hear that you found our hotel to be clean and updated. We finished a renovation in May of 2013 and are very proud of the way the hotel turned out. I apologize that you found our sinks to be a little... More

Georgetown, Kentucky
1 review
5 of 5 stars Reviewed 2 weeks ago

This Holiday Inn Express is very nice and updated. It had a very delicious breakfast and the staff were all friendly. The rooms were also nice and clean. The only bad point was that it is a little hard to find, but other than that, it was very good!

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Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

Thank you! We love hearing back from our guests. I am thrilled to learn that you found our staff to be friendly and our breakfast to be delicious. We pride ourselves in ensuring that each guest has a clean, comfortable room to sleep in while they stay with us. I agree with you, we can be hard to find the... More

Naples, Florida
Top Contributor
79 reviews 79 reviews
41 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed March 12, 2014

This hotel is new, very clean, well staffed, the staff is extremely friendly, beds are comfortable, you can't go wrong here. This place could be so, so much better with just some attention to detail on the small things. The bad (and it isn't that bad, I spend a lot of time in hotels and get picky) - there is... More

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Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

Thank you! We love hearing back from all of our guests. We are continually working on improving our hotel and love hearing from road warriors like yourself! Your comments will allow us to better understand our guests needs and take steps to make improvements. I am happy to we got so much right while you stayed with us. From the... More

Haleyville, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2014

Was very impressed with this hotel. staff was very helpful. Chris Pearson was very, very helpful and couldn't do enough for me and my family. We will keep this hotel in mind the next time we are in Franklin area.

Was this review helpful? Yes 1
Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

Thank you! We love hearing feedback from our guests. I am delighted to hear the Chris was so helpful in ensuring that your stay was fantastic. We look forward to seeing you when you are back in the area! Thank you, Allyson Trull General Manager More

Lubbock, Texas
Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 7, 2014

I have stayed at many Holiday Inn Express hotels and usual found them to be clean, comfortable and affordable. While this one is affordable the finish of the new "contemporary" decor is cold and cheap!! From the blah white wall color, to the lack of detail in the finish this hotel was one big disappointment!! Paint marks on the ceiling... More

Was this review helpful? Yes
Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

We are disappointed to hear of your experience at our hotel and appreciate you taking the time to provide feedback. I am happy to learn that you did find our service and staff to be very friendly and accommodating, as we are in the service industry and try to ensure that we focus on giving our guests the best service.... More

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Additional Information about Holiday Inn Express Brentwood South/Franklin

Also Known As:
Red Roof Inn Brentwood / Nashville Hotel Brentwood
Red Roof Inn Brentwood / Nashville Hotel
Red Roof Inn Brentwood
Brentwood Red Roof Inn
Address: 8097 Moores Lane, Brentwood, TN 37027 (Formerly Red Roof Inn)
Phone Number:
Location: United States > Tennessee > Brentwood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Brentwood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Brentwood South/Franklin 2.5*
Official Description (provided by the hotel):
The newest addition to the Heart of Brentwood TN, is the Holiday Inn Express Franklin NE Coolsprings,TN. We are conveniently located to I-65 at Exit 69, just a short drive to Downtown Franklin and Nashville, TN. With our World Class Service and many Franklin/Brentwood businesses, restaurants and Coolsprings Mall within walking distance or minutes from our front door, you’ll discover why our guests have selected us as their preferred hotel in BrentwoodThis state-of-the-art hotel features special in room amenities such as free high-speed Internet access, microwave and refrigerator, 40” flat panel LED TV, and free local calls. Whether you are staying with us for business or pleasure, take time to relax and enjoy our outdoor swimming pool, business center, wireless Internet access in all public areas and fitness center. ... more   less 
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