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Holiday Inn Express Brentwood South/Franklin

2.5 of 5 8097 Moores Lane, Brentwood, TN 37027 (Formerly Red Roof Inn)
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Certificate of Excellence 2014
Holiday Inn Express Brentwood South/Franklin
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Holiday Inn Express Brentwood South/Franklin
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75 reviews from our community

Traveler rating
    43
    21
    9
    1
    1
See reviews for
21
22
2
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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southeastern U.S
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very Clean and great breakfast. Nice staff. Is a little hard to find but directly behind Home Depot. Modern decor and a good night's sleep. Quality stay as always with this brand. Great location if you are in Nashville. Lots of shopping and restaurants nearby

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Contributor
16 reviews 16 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Had the opportunity to spend a couple of days at this location! I like the location as near the Interstate and Coolsprings Mall, thus great restaurant locations. Somewhat difficult to find as it is located behind the Home Depot.

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Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

Janis K, Thank you for taking a few minutes to let us and others know about your 5 star stay at our Holiday Inn Express. We like to consider ourselves to be the hidden gem of Brentwood, as we can be difficult to find since we are located behind Home Depot and Ashley Furniture. It is our goal to ensure... More 

Memphis, Tennessee
Top Contributor
195 reviews 195 reviews
22 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Hotels are usually either in need of updating or recently updated. This one was very recently updated. Everything is new and clean. The lobby, the hallways, the rooms. Carpet, tile, showers...its like they just built it. The front desk staff is very friendly and helpful. The location is great. Several restaurants and bars in the area or you are just... More 

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Bowling Green, Kentucky
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Located between Coolsprings Mall and Brentwood shopping makes this hotel and excellent location. It's a little tricky to find- located behind Home Depot & Ashley Furniture. Chris who was at the from desk was incredible and fast with his service. We got to the hotel three hours before afternoon check-in, exhausted and he got us in our room right there... More 

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Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

Thank you for taking the time to let us know about your recent stay! I have printed off your review for all of our staff to read (especially Chris)! We are very lucky to have Chris on our staff, he loves taking care of our guests and ensuring that they are taken care of. We hope that we have the... More 

Sardis, Mississippi
1 review
5 of 5 stars Reviewed 2 weeks ago

We were in Nashville for a Titans Game. The hotel was in a great location and an easy drive to LP stadium. It was very clean with polite employees and an excellent variety of food for free breakfast. We will stay again.

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Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

Jimmy D, Thank you for taking a few minutes to let us know about your recent stay at the Holiday Inn Express Brentwood South Coolsprings location. We can not ask for a better review than to hear a guest will come back and stay with us again. We are right off of I-65 and a quick trip into Nashville. We... More 

Ooltewah, Tennessee
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2014

I'm not sure that a couple of the other negative reviewers even stayed in the same hotel.....this HI Express is very nice, clean and updated. We stayed for a weekend swim meet and were very pleasantly surprised. Our room was better than we anticipated, the bathroom was extremely clean, right down to the grout in the shower. We even had... More 

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Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

Dawn, Thank you so much for taking the time to let us know about your recent stay! We are thrilled that we were able to exceed your expectations with both the cleanliness and the customer service. It is our goal to ensure that our rooms are spotless and that our service is extraordinary. We hope that if you are back... More 

Manitowoc, Wisconsin
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 15, 2014

We had never stayed in a Holiday Express before and were VERY pleasantly surprised about the great service, wonderful rooms, comfy bed, and reasonable price for the Nashville area. The main desk was very helpful about lots of questions, as these Wisconsin travelers hadn't stayed in the Nashville area before. We wanted to explore the Franklin area after two days... More 

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Alabama
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 11, 2014

We booked this through a third party, but check in and check out went very smoothly. Both times, the staff were extremely helpful and friendly. Room was overall good. The shower was a little hard to turn off and had a little trouble with the thermostat(room 206), but we did not report it because it was so minor. I am... More 

Was this review helpful? Yes
Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

Thank you for taking a few minutes to let us know about your recent stay. We love hearing back from our guests. I am glad you got a chance to eat free breakfast bar and found plenty to eat. We love hearing that a guest will come back on their next visit to the Nashville area. I love that you... More 

Montgomery, Alabama
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 9, 2014

Though we are only staying one night, I am so impressed with what I have seen already that I had to go ahead and write a review of this place. First off, it's a very beautiful building in a beautiful area. They have everything you could possibly need in a hotel. Most impressive, though, was the gentleman that greeted us... More 

Was this review helpful? Yes 1
Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

Thank you for taking the time to let us know that Doyle made such an impact on your stay. We consider ourselves very lucky to have him on our staff! All of our employees try to ensure that each guest is made aware of how important they are to us. I can not wait to share your compliments with Doyle... More 

Hurricane, West Virginia
Top Contributor
74 reviews 74 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 8, 2014

I haven't stayed at a Holiday Inn in years. My room was booked via my employer. I was surprised upon arrival of the cleanliness in the hotel. It smelled cleaned! The bathroom was very dark; especially the shower. The staff was always helpful and friendly. Breakfast was always ready and good. The breakfast attendant was a sweetheart! She always had... More 

Was this review helpful? Yes 1
Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

Thank you! We love to hear back from our guests. I am thrilled that your first experience back with Holiday Inn Express was with us! We strive to provide a clean and comfortable stay for all of our guests. I apologize that you found the bathroom to be dark. If you have a moment to contact the hotel and let... More 

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Additional Information about Holiday Inn Express Brentwood South/Franklin

Address: 8097 Moores Lane, Brentwood, TN 37027 (Formerly Red Roof Inn)
Phone Number:
Location: United States > Tennessee > Brentwood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Brentwood South/Franklin 2.5*
Number of rooms: 111
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Also Known As:
Red Roof Inn Brentwood / Nashville Hotel Brentwood
Brentwood Red Roof Inn
Hotel Style:
#2 Romantic Hotel in Brentwood
#5 Family Hotel in Brentwood
#9 Business Hotel in Brentwood

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