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All 19 Brentwood hotels

Holiday Inn Express Brentwood South/Franklin

2.5 of 5 Hotel   |   8097 Moores Lane, Brentwood, TN 37027 (Formerly Red Roof Inn)
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88%
Ranked #2 of 19 Hotels in Brentwood
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Pete K Saskatoon, Canada
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59 reviews from our community

Traveler rating
    35
    17
    5
    1
    1
See reviews for
18
15
2
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Saskatoon, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Really a nice place to stay. The front desk staff (Allison and Chris, I believe) were genuine, personable and extremely helpful. The facilities were clean, recently updated and comfortable. The beds were great, the A/C cold and quiet and the breakfast was delicious. I would stay here again if in the area. It was a convenient location to the Interstate... More

Was this review helpful? Yes 1
Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

Pete, Thank you so much for taking a few minutes to let us know about your recent stay! We love getting feedback from our guests. We strive to ensure that each guest has a clean and comfortable stay and are thrilled that we were able to achieve that with you. I look forward to sharing your comments with Chris as... More

Saint Louis, Missouri
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Renovated recently, very nice. No musty smells or odors anywhere. We found the entire establishment very clean (most important to me). Beds and pillows VERY comfortable, good night's sleep. Quiet. Air conditioner worked great. Bathroom was large, easy to move around. Breakfast was plentiful and tasty, (this 30 minutes before breakfast closed). Amenities nice, iron, coffee maker, small fridge, big... More

Was this review helpful? Yes 1
Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

Thank you!! What a great review. We appreciate you taking the time to let us know about your stay. I am thrilled to share your comments with our staff. We strive to ensure that each guest walks away feeling the way you feel, that they would come back to stay again. We look forward to exceeding you expectations when you... More

Amory, Mississippi
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The hotel was clean and the bed was very comfortable. We booked at the last minute and didn't arrive until almost 7. Check-in was very fast and pleasant. The breakfast was average except for the cinnamon rolls - they were the best I have ever eaten. I may have to go back to Nashville just for those.

Was this review helpful? Yes
Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

Thank you!! We are thrilled to hear that you found the hotel to be clean and the bed to be so comfortable. We would love to have you back to enjoy the cinnamon rolls! Thank you for staying with us and for taking a few minutes to write a review. Allyson Trull General Manager More

Quincy, Illinois
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Hotel seems brand new. Room was very attractive and clean. Breakfast was excellent. Location was an easy off/on for Hwy 65. Many choices for dinner nearby. Pleasant staff. Dark, quiet room for sleeping.

Was this review helpful? Yes
Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

timmerwilke, Thank you for taking a few minutes to let us know about your recent stay at the Holiday Inn Express Brentwood South Coolsprings location! I am excited that you found our hotel to look brand new, we have been open as a Holiday Inn Express since May of 2013 and work very hard to ensure that all of our... More

Kentucky
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 14, 2014

hotel was clean. staff was a fun group that seemed to enjoy their jobs. the food was good and the area was kept clean. the hotel was a little hard to find. go like you are going into the outback steakhouse parking lot then follow the round around. we would stay again.

Was this review helpful? Yes
Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

Thank you! We love hearing back from our guests and I can't wait to post your review for all of the staff to read. We do enjoy our jobs and working with great people who stay with us. We can be a little hard to find the first time. We like to think of ourselves as the hidden gem of... More

Maldon, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 26, 2014

The room was perfectly fine (though you did feel as if you needed a step ladder to get onto the decidedly high beds), but the location was not easy to find, being hidden behind The Home Depot store and was a reasonable trek to the main part of Nashville. Breakfast was the chief disappointment, with the usual array of choice... More

Was this review helpful? Yes
Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

The room was perfectly fine (though you did feel as if you needed a step ladder to get onto the decidedly high beds), but the location was not easy to find, being hidden behind The Home Depot store and was a reasonable trek to the main part of Nashville. Breakfast was the chief disappointment, with the usual array of choice... More

New Bern, NC
Senior Contributor
27 reviews 27 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 23, 2014

Looks clean and new. Standard Holiday Inn room. Outdoor pool. The access road you need to reach the hotel on is difficult to find. Brentwood has strict laws prohibiting signs which doesn't help the problem.

Was this review helpful? Yes
Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

Thank you for the 4 star review! I apologize that you had a difficult time finding us. You are correct that the City of Brentwood has very strict regulations on the signage. I am thrilled that you were able to find us and that found found the hotel to look clean and new. I hope that you now know where... More

Sharon Center, Ohio
2 reviews
5 of 5 stars Reviewed July 22, 2014

We enjoyed staying at the Holiday Inn Express in Brentwood South. The Hotel is service was outstanding, as well as the breakfast. We needed a place to stay on short notice and Nicole and Doyle at the front desk were there to help us. They ensured our stay was relaxing and enjoyable and went above and beyond to make us... More

Was this review helpful? Yes
Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

Thank you for your review of the Holiday Inn Express Brentwood South! We love hearing feedback from our guests. I have printed your review and posted it so all of the staff can see and congratulate Nicole and Doyle for doing such a great job. Thank you for you kind words and recognizing the staff who helped make your stay.... More

Normal IL
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 21, 2014

The Holiday Inn Express looked new and was very clean. It is a little hard to find. There is one sign that says behind Home Depot but if you miss that you might not know where to drive. It is actually behind the Ashley Furniture store. The breakfast was good and the warm cinnamon rolls were wonderful. The pool is... More

Was this review helpful? Yes
Nick P, Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

Thank you for for your 4 star review! We love hearing back from our guests. I am thrilled that you found your room to be clean and that you enjoyed the great free breakfast we have. The cinnamon rolls are my favorite as well! We hope that now that you know how to find us we will get to see... More

Navarre, Florida
Top Contributor
155 reviews 155 reviews
20 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed July 15, 2014

Very impressive. It's been awhile since we've stayed at a Holiday Inn Express and if this is an indication of what the others look like, it's a major improvement. Staff was very welcome and that was even before they knew I was a Priority Club member. The room was clean and had a modern look. Very comfortable. Breakfast was good... More

Was this review helpful? Yes 1
Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

RvTravler_10, Thank you! We love hearing feedback from our guests and appreciate you taking the time to let us know about your stay. It is our goal to ensure that everyone is welcomed as they arrive at the hotel. We appreciate your being an IHG rewards member bust most of all we appreciate you choosing to stay with us. I... More

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Additional Information about Holiday Inn Express Brentwood South/Franklin

Address: 8097 Moores Lane, Brentwood, TN 37027 (Formerly Red Roof Inn)
Phone Number:
Location: United States > Tennessee > Brentwood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Brentwood South/Franklin 2.5*
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Also Known As:
Red Roof Inn Brentwood / Nashville Hotel Brentwood
Brentwood Red Roof Inn

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