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All 19 Brentwood hotels

Four Points by Sheraton Nashville-Brentwood

3.0 of 5 Hotel   |   760 Old Hickory Blvd., Brentwood, TN 37027
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83%
Ranked #7 of 19 hotels in Brentwood
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Michael B
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253 people have reviewed this hotel

Traveler rating
    138
    74
    18
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    11
See reviews for
60
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Any
English first
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

The staff at this hotel goes above and beyond to serve the guest. This is my second stay at this hotel on business. I must say..nice hotel! And this comes from someone who has been spoiled by OMNI hotels great service.

Was this review helpful? Yes
Nolensville, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago NEW

Great staff. Madison and Conroy were helpful, friendly and very welcoming. The suite was beautiful, everything we needed by there. Great bed and bedding. Clean and comfortable. Great southern hospitality. Breakfast was yummy too.

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Room was awesome! Slept great! Service was the best I've ever received! Luba and Conroy did a great job making me feel welcome and overall made my stay even more fantastic! Will definitely be going back.

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Knoxville, Tennessee
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our third stay at Four Points in Brentwood. The hotel is located next to a Target and several restaurants. The price is very affordable and it is very clean. There has never been a problem with check-in or billing during our three visits. My husband has a reservation to stay at Four Points next week.

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Santa Rosa Beach, Florida
Top Contributor
126 reviews 126 reviews
46 hotel reviews
68 helpful votes 68 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Spg platinum member- I have no patience for staff who don't understand the spg program. We checked in late, I was not recognized as platinum and told I wasn't going to be upgraded as I hadn't paid for the upgrade. that suites were booked as I explained I was platinum. that they found a suite after I stated suites were... More

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Atlanta, Georgia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our daughter goes to a university near Nashville so we've been coming up to Four Points for the last 3 years. We probably stay here about 6 nights a year. Every time the staff is amazing...nothing is ever out of place, everything is clean, everything really is perfect. The staff separates this from any other place by going out of... More

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Dnorman0301, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

Thanks for the review! I am so glad Madison and Luba personally stepped in to remedy your room type issue. Mistakes can happen at a hotel, but how we respond is the true test. A quote from one of my fav books tells the true story ...“Out there things can happen, and frequently do, To people as brainy and footsy... More

Crossville, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

Sorry to get back to you and your staff so late. My wife and I got home yesterday from a weeks stay in the Chicago land area. We had to complement you and your staff for the overnights stay on 8/4/2014. The room was spacious, comfortable and the service was exceptional. We hadn't expected a full breakfast nor your gift... More

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Dnorman0301, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

Thanks Mark! I tried to catch you and your wife prior to departure but just missed you. Drop me a line on your next trip in! Perhaps we can share a cup of coffee together. Glad you enjoyed your time with us More

Griffith, Indiana
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We love this place. Very clean, comfortable and friendly. Check in was smooth, as well as the registration online. Plan your next Nashville visit at the diamond just down the road in Brentwood. We will be back.

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Dnorman0301, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

“Twice visited, twice pleased!!” ... gosh just imagine how great the "third time is the charm" stay will be! :) We look forward to having you back with us soon! More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My family and I are on our way to Florida and we decided to spend the night at this hotel. The only positive thing I have to say is that it was very clean but everything else was horrible. First off we arrived around 9 pm after a 9 hour drive. We specifically wanted a hotel with a Hot Tub... More

Was this review helpful? Yes 3
Dnorman0301, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

I am so sorry you encountered such issues at our hotel. After a long drive, a guest should be able to relax and kick their feet up a bit. As one can read by the other reviews, your experience is certainly not indicative of our hotel. I would love the opportunity to make the next stay more indicative of our... More

Fort Lauderdale, Florida
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Held a family gathering and the hotel went above and beyond to make it the success it was! When some family members couldn't get a hotel,they accommodated them and extended a discounted rate as well! Very clean rooms and the bed slept awesome, woke up feeling refreshed! Great breakfast buffet and not overpriced,was around $10 which was fair considering you... More

Was this review helpful? Yes 3
Dnorman0301, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

It was great serving as host for your family event! Albeit business or pleasure, I like to think our hotel caters well to both. In today's hustle and bustle, quality family time is important, and I am glad our hotel made the time memorable! More

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Additional Information about Four Points by Sheraton Nashville-Brentwood

Address: 760 Old Hickory Blvd., Brentwood, TN 37027
Phone Number:
Location: United States > Tennessee > Brentwood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Nashville-Brentwood 3*
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Also Known As:
4 Points By Sheraton Nashville
Four Points By Sheraton Nashville Hotel Brentwood
Arte Hotel Brentwood

32 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Brentwood #7 Romantic Hotel in Brentwood #8 Family Hotel in Brentwood
Hotel Class
Official Description (provided by the hotel)
Four Points by Sheraton Nashville-Brentwood, just 9 miles south of downtown, is by the Grand Ole Opry, LP Field, and corporate offices. Our hotel has 3,500sq ft of meeting/event space and free wifi ... more   less 
Number of rooms
212

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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