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Four Points by Sheraton Nashville-Brentwood

Certificate of Excellence
3.0 of 5
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760 Old Hickory Blvd., Brentwood, TN 37027
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Four Points by Sheraton Nashville-Brentwood
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Ranked #7 of 19 Hotels in Brentwood
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Zimco01 Warren, Michigan, USA
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316 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warren, Michigan, USA
Top Contributor
87 reviews 87 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

needed a quick stay to break up the trip from Florida to Michigan and this was right in the middle checked in late and checked out early so didn't explore much of hotel but it was clean and the staff very courteous I usually stay at Hilton branded properties but this was a very comparable hotel gave a great breakfast... More 

Was this review helpful? Yes 1
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

I am glad your short stay with us went well, and I hope you can spend a bit more time with us on a return trip to our area. I regret that your HVAC unit did not seem to cool as well as it should have. All units are on a regularly scheduled preventative maintenance program and with Summer fast... More 

Senior Contributor
22 reviews 22 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for two nights prior to moving on for a conference. All the staff, without exception, were happy, smiley and pleased to help. The staff in some of the faceless Vegas places could learn a lesson from here. The hotel room was fine, clean and tidy, comfortable. Buffet breakfast Sunday, waitress service Monday, plentiful and ticked all the boxes. Convenient... More 

Was this review helpful? Yes 1
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

Thanks for sharing your experience with others on TripAdvisor. I am glad you had a great time with us and look forward to having you with us again soon! More 

Sharpsburg, Georgia
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

For me, check-in at a hotel usually sets the tone. Cody at the front desk could not have been more helpful. All of the staff were courteous and professional and the property is in a very convenient location for restaurants, shopping as well as downtown Nashville itself. Wifi was a little slow as is the case in most Four Points... More 

Was this review helpful? Yes 1
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

I am very glad you enjoyed your time with us, and I will be sure to pass along your kudos to Cody! Please do come and see us again soon. More 

Atlanta, Georgia
Contributor
11 reviews 11 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I really enjoyed staying in this property for business travel. The hotel is nicely updated and the grounds are very pretty. The beds were comfortable and breakfast was good. It is also very centrally located in Brentwood, right outside of Nashville. I would highly recommend this hotel.

Was this review helpful? Yes 2
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

Thanks for the kind words. I am glad you enjoyed your time with us and hope to have you back with us again very soon! More 

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I typically enjoy staying at Starwood Hotels, specifically their Aloft hotels, but unfortunately for me, both of the Aloft's in the Nashville area were completely booked for the weekend. We opted to stay in Brentwood, about 15 minutes south of Nashville. This hotel worked well with our budget, and was nice enough overall, but didn't stand out in any sort... More 

Was this review helpful? Yes 1
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

Thanks for dropping a note on your stay with us. I reget to hear that we did not stand out during your time with us. Yes average isn't bad but who wants to be average :). Relative to the F&B operation, we have just completed a revamp of our lunch menu and a new breakfast offering is just around the... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

If you're a corporate-kind and you want a sleepy but updated hotel this is for you, otherwise it's pretty quiet! Right next to a shopping center and a Longhorn Steakhouse there are a couple conviences nearby and best of all good beds! Originally I needed to stay downtown and was also slated to tour the area because I might be... More 

Was this review helpful? Yes 2
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

Thanks for visiting Nashville, and I am happy to hear you enjoyed the hotel. I did want to let you know that the taxi rates you note seem pretty high for our area. We have a couple preferred cab companies that can get a guest back and forth to downtown less expensively than you noted. Plus dont forget if you... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 16, 2015

We did enjoy our stay here while visiting Music City. It is located not to far away but yet far enough away :) From check in to check out the staff were all very friendly and enhanced our stay. The bed was very comfy and the TV was huge and had a good amount of channels. The WiFi was spotty... More 

Was this review helpful? Yes 2
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

I appreciate you sharing your experience and glad you enjoyed your time with us. I did want to let you know we do have suites that have the noted refrigerator. Please just drop me a note on a return visit and I will make sure we get you a complimentary upgrade. I look forward to having you back with us. More 

Mc Kenzie, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2015

Have stayed at this hotel numerous times and staff is always friendly. Most recently I left my iPad in the room and did not realize it until I got back home. Called the hotel the next day and spoke with the account manager who verified that it had been turned in to him. He agreed to ship it to my... More 

Was this review helpful? Yes 1
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

I am so glad we were able to return your i-pad to you in a timely manner. I can only imagine the fear once you realized you had possibly lost your i-pad. I am so glad our team was able to put your mind at ease. We look forward to seeing you back with us again very soon. More 

Louisville, tn
Top Contributor
91 reviews 91 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed March 8, 2015 via mobile

We had a wonderful time at this property. Rooms were very adequate, beds comfy, quiet enough, staff extremely friendly and helpful. Excellent location, no problems at all! Breakfast buffet fine, acceptable.

Was this review helpful? Yes 1
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

Glad you enjoyed your time with us! Please come visit us again soon! More 

Chicago, Illinois, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 1, 2015

Drive down from Chicago for a Blackhawks game in December. Rooms closer to city were all sold out so decided to stay in Brentwood. It's about a 15-20 minute drive to city from here. Target, fast food and Waffle House all within walking distance of this hotel. (P.S. First and last Waffle House experience for me.) Lobby looks nice and... More 

Was this review helpful? Yes
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

I appreciate your review and regret we could not get you into a room sooner. We do our very best to honor all check-ins requesting an earlier arrival than our standard 3pm time. Normally we can do such but at times a difficulty may arise based on the type room needed bya guest. Certainly I wish our desk team had... More 

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