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BEST WESTERN Brentwood

Certificate of Excellence
2.5 of 5
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5581 Franklin Pike Circle, Brentwood, TN 37027-4363
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BEST WESTERN Brentwood
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Ranked #2 of 19 Hotels in Brentwood
Certificate of Excellence
A recent review
4 of 5 stars reviewed 6 days ago
Kelly N baileyton, United States
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205 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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baileyton, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

The people were very nice the room was clean and comfy. Just a little hard to get to in traffic. Convenient to area attractions I will stay there again. The waffle house right next door was a plus. Only down side was the steps to the second floor with all the luggage but that was ok.

Review collected in partnership with Best Western

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Somerset, nj, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I chose the Best Western in Brentwood, TN because it seemed to be the least expensive in the area I needed to be in for business--what a lovely surprise! The several buildings that make up the hotel are beautiful outside and inside. Free wi-fi and free breakfasrt made it even better.

Review collected in partnership with Best Western

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Brooklyn, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Worth staying here great rooms, clean, and pleasant staff. Breakfast was good. Room was taken care of daily. Each room has a patio, living room, kitchenette, bedroom, bathroom, and vanity area, as well as a fire place. Great experience would recommend to anyone.

Review collected in partnership with Best Western

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tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Vincent B, Thank you for that fantastic review! I am happy that you enjoyed your stay with your family in one of our suites! I am also more than pleased that our staff as well as our breakfast suited your needs. Here at Best Western Brentwood we try to make sure that each guest has a comfortable and pleasurable experience.... More 

Waukesha, WI
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 23, 2015

We stayed at this hotel in June 2015 and had a very nice stay. Room was very nice, bed comfortable. A very nice hotel! Only 8 miles from downtown Nashville. Took us no time at all to drive downtown to enjoy all the CMA Festival activities going on!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
tammydevo, Manager at BEST WESTERN Brentwood, responded to this review

Yondre, Thank you for your excellent review! I am more than delighted that you enjoyed our hotel and that your stay was easy going. We look forward to seeing you again! Tammy Devo More 

Bellemount, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 6, 2015

We went to Tennessee to visit our son and this Best Western was less than 10 minutes from his home. The staff was always great and helpful, room was nice and well maintain. Our stay her was for 10 day and we loved staying at this hotel

Review collected in partnership with Best Western

Was this review helpful? Yes 1
tammydevo, Manager at BEST WESTERN Brentwood, responded to this review

Kevin M, Thank you! We are absolutely delighted that you enjoyed your stay with us! We are committed to excellent guest service and strive to make all of our guest comfortable as well as feel at home. We hope to see you back again soon! More 

Mississauga, Canada
Level Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 30, 2015

Finding access to the hotel for the first time is bit hard. Since the location is close to interstate and railroad, at times it could get noisy, but it's fine. Very spacious room with separate bedroom and a hardwood floored siting area with sofa, office desk and kitchenette. Beds are comfortable, clean bathroom, friendly staff and very good housekeeping. Wifi... More 

Was this review helpful? Yes 2
tammydevo, Manager at BEST WESTERN Brentwood, responded to this review

Bobans, I am sorry to hear that you had a hard time finding our property! Unfortunately due to the high traffic volume in this area it can be a little tricky locating us. However, we are delighted that you enjoyed the room that you were placed in! As you may have observed we strive daily to ensure that our guest... More 

Varnamo, Sweden
1 review
4 of 5 stars Reviewed May 26, 2015

Good check in with friendly staff even if late arriving. Good service overall. Breakfast is typically american style and included in the rooms. Traffic was not disturbing in the room even the close location to the highway.

Review collected in partnership with Best Western

Was this review helpful? Yes
tammydevo, Manager at BEST WESTERN Brentwood, responded to this review

Fredrik A, Thank you so much for your awesome review! We are glad that you did enjoy your stay with us and that we were able to accommodate you during your late arrival. We hope to see you the next time you visit Tennessee! It was a pleasure to have you here! Tammy Devo More 

Newnan, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 19, 2015

Hotel is very clean. Large rooms sort of an apartment feeling. Two double beds, flat screen tv in bedroom with a large bathroom and large closet. Good breakfast. Close to highway and a 15 minute drive to downtown Nashville.

Was this review helpful? Yes 1
tammydevo, Manager at BEST WESTERN Brentwood, responded to this review

Scoutmom, Thank you for your fantastic review! We are glad that chose us to share your birthday experience with! I am glad that the room did suit your needs. We do pride ourselves on the efficiency of our housekeeping staff as well as the upkeep of our rooms! I am very happy that our staff was able to accommodate your... More 

memphis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 19, 2015

This property was very clean with a friendly staff. The location was fantastic. The breakfast was quite limited but good. The rooms are quite spacious. The only draw back was that it is not handicap accessible. Climbing stairs is quite difficult with a walker.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
tammydevo, Manager at BEST WESTERN Brentwood, responded to this review

Brenda T, Thank you for that great review! I am sorry to hear that you had some difficulty climbing the stairs while using a walker. We do try our very best to ensure that those guest who may need physical assistance receive a first floor room if available. I will make sure that our staff are aware of this procedure.... More 

Vienna, Austria
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 19, 2015

Avoid the over priced hotels in downtown Nashville! This hotel is only 15 minutes from downtown Nashville and just off I65. We had a large room with two king beds and mini living room for $139. Rooms were very nice and clean with a mini fridge. The staff was very friendly. Free breakfast was typical but well stocked and managed.... More 

Was this review helpful? Yes 1
tammydevo, Manager at BEST WESTERN Brentwood, responded to this review

Doug S, Thank you for that great review! We do pride ourselves on being affordable as well as offering as many amenities as possible due to the fact that we are always thinking about our guest! I am glad that you were able to enjoy your stay in the room that we provided for you. Customer service is always our... More 

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