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BEST WESTERN Brentwood

Certificate of Excellence
2.5 of 5
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5581 Franklin Pike Circle, Brentwood, TN 37027-4363
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BEST WESTERN Brentwood
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Ranked #2 of 19 Hotels in Brentwood
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Diana M Alabama, United States
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193 reviews from our community

Traveler rating
    109
    53
    16
    5
    10
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57
51
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41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Alabama, United States
1 review
4 of 5 stars Reviewed yesterday NEW

I normally stay in Marriotts, but couldn't find one with a vacancy. So I took a chance with Best Western. The room was clean, bed was nice and the staff was friendly. The room had two king beds and was bigger than the average hotel room, which was a nice plus! Overall it was a nice hotel and I would... More 

Review collected in partnership with Best Western

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Shipman, Illinois
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A lot of the nice motels were filled on the date that we were going to be in Nashville. So we settled on this one. What a find. It was quiet, even though it is right next to the interstate. We could not even hear the traffic. The motel was very clean and the room fantastic. The staff was very... More 

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Mount Pleasant, North Carolina
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel. GPS put me on the other side of the Interstate, but otherwise no problems. Large suite with a kitchenette and fireplace. People at the desk exceptionally friendly and helpful. A very pleasant surprise.

Review collected in partnership with Best Western

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Knoxville, Tn.
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great older hotel at a great value. No elevator was my only complaint. Staff was nice, location great next to I-65 but very quiet. Shopping across the street, had dinner at Panera but there where other restaurants to choose from. Target store also close. The rooms where very clean and furnished nicely.

Review collected in partnership with Best Western

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Minneapolis, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Checked in found out three buildings not connected, had to walk in the rain. Room was large, towels were good, beds were okay. Breakfast was adequate, staff treated me well and were responsive. Not sure that I would stay at this hotel again, as the facilities had a strange feel to them.

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Nashville
1 review
4 of 5 stars Reviewed 2 weeks ago

Clean comfortable room, friendly staff, great breakfast. The manager had our receipt ready and waiting for us when we were ready to leave. Very easy to get to off of the highway and lots of shopping nearby.

Review collected in partnership with Best Western

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Brookville, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The only thing different from the two hotels named above is the price. The room was ever bit as comfortable and clean. They even had candy on our pillow. The bathroom was beautiful. I especially like the shower. This is one you should try.

Review collected in partnership with Best Western

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Greenwood, Indiana, United States
Top Contributor
72 reviews 72 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here on our way back from FL. Comfy beds in a spacious room. Nice clean and well kept facility. Very friendly staff and tasty hot breakfast. Good location and easy parking. Gas stations and restaurants near by as well.

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tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Thanks for this great review of your stay at the hotel. We're so glad that you enjoyed our clean, spacious rooms and friendly guest service. We hope you'll chose Best Western Brentwood again on your future travels to the Nashville area. More 

Nashville, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Hotes room was super. Very clean and fresh atmosphere. Decor was modern but warm. Only concerns were a Remote that didn't work properly, a TV in the Suite that wouldn't accept video input (until reprogrammed) and noise. The walls and ceiling seem to be paper thin--could hear the person(s) in the room above me walking aross the floor. Still, I... More 

Review collected in partnership with Best Western

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tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Thank you for taking the time to share your feedback about your stay at Best Western Brentwood. We're so glad you enjoyed the cleanliness and decor of you room, and have taken note about your concerns with the remote and video input. It is great to hear that you would stay with us again during future travels to the Nashville... More 

KNoxville, United States
1 review
1 of 5 stars Reviewed March 19, 2015

Save your money. This place has very rude staff, you nanobot connect to the internet and the staff is clueless and rude when you ask how to connect because the in room directions are wrong. I have stayed at over 300 hotels in the past 5 years and this is the first time I have ever left a bad review,... More 

Review collected in partnership with Best Western

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tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Sridget W, I am sorry to see that your experience was unsatisfactory. After further looking into the issues noted in this review, it has come to my attention that you are a guest disputing a charge on your card for violation of our no smoking policy. During the check in process, each guest is presented with our no smoking, no... More 

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