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All 19 Brentwood hotels

BEST WESTERN Brentwood

2.5 of 5 Hotel   |   5581 Franklin Pike Circle, Brentwood, TN 37027-4363
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Ranked #2 of 19 Hotels in Brentwood
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
RDUB3815 Cincinnati, Ohio
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179 reviews from our community

Traveler rating
    102
    48
    15
    5
    9
See reviews for
53
49
12
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cincinnati, Ohio
Top Contributor
53 reviews 53 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived early for check in, but were welcomed to our room. The room was clean and smelled fresh. We were told of the managers reception in the dining room later at 5pm to 7pm where free drinks and snacks would be served. We went at 5 and had some wine and snacks. The manager welcomed everyone present and asked... More 

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Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

My friends and I stayed at this hotel for a weekend trip to the Nashville area. The staff was very friendly. Our key card was having issues and maintenance had to replace the lock on our door. The issue was taken care of quickly. The breakfast was great & not overly crowded. The room was clean and comfortable.

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tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Thank you for this great review of Best Western Brentwood. We're so glad that you enjoyed your stay! I apologize for the trouble with the door lock, but I am happy to hear that we were able to handle it quickly. At Best Western Brentwood, we work had to provide a great guest experience, and we hope you'll stay with... More 

Senior Contributor
21 reviews 21 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very friendly front desk personnel. The layout of the hotel is a little confusing, it's an Interesting renovation on this property, be advised there is not an elevator. I don't mind, but some do. Nice enough room, smelled a tad musty, but beds clean and comfortable. Large and lovely bathroom. Only real problem we encountered was the thermostat. After setting... More 

Was this review helpful? Yes 1
tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Thank you for taking the time to provide us with feedback regarding your stay at Best Western Brentwood. We're so glad that you enjoyed our friendly service. We've made a note about some of your concerns with the room including the thermostat. We are always working to improve our guest experience, and we hope to see you again soon on... More 

Grand Blanc, Mi
Top Contributor
179 reviews 179 reviews
46 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Looks like a series of manor house connected together! Really appealing. The rooms are large and EXTREMEMLY quiet. Recently redone, I think and really well done. We will definitely stay here on our next trip through the area. Only minutes south of Nashville. Great place.

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tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Thank you for taking the time to write a great review of Best Western Brentwood. We're so glad you enjoyed the southern charm of the exterior of our buildings as well as the updated interiors. We strive to create an excellent guest experience in everything we do, and we look forward to seeing you soon on your future travels to... More 

Winthrop Harbor, Illinois
Top Contributor
85 reviews 85 reviews
24 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed at this hotel on are way to Florida and liked it. We had a first floor room that was comfortable and clean. The hostess (Morgan) was very nice and informative as to eating in the area. There were restaurants, and stores in walking distance, as the hotel is located just off the highway. Would stay... More 

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tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Thank you for your complimentary review of the hotel. We're so glad that you enjoyed your stay. We hope that you'll consider staying with us again on your future trips to the Nashville area. More 

Crossville, Tennessee
1 review
5 of 5 stars Reviewed January 1, 2015

Loved the convenience to the highway, yet no highway noise. Great aisian restaurant nearby, stores, other restaurants. Just a relaxing clean place to be. The staff was professional, friendly, helpful. This is a clean hotel, which is THE MOST important thing to me. Decor has been updated recently and is pleasing, modern.

Review collected in partnership with Best Western

Was this review helpful? Yes
tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Thank you for taking the time to provide feedback regarding your stay with us. We're so glad that you enjoyed our clean, spacious rooms and our friendly guest service. At Best Western Brentwood, we work hard to provide a quality guest experience, and we hope that will consider us a "home away from home" whenever you travel to the Nashville... More 

Saint Clairsville, Ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 28, 2014

We booked this room online with priceline and called to get our king bed changed into two twin bed since we were traveling with our 2 and 4 year old. When we called the hotel they wanted to charge us another 40 dollars to do this even though they had availability. I do realize that this is probably a hotel... More 

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tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Dear Rezinhowes, I am sorry to hear that you are dissatisfied with our customer service. We value your feedback and input. Unfortunately, because Priceline offers a discounted rate on undersold rooms, we are not able to offer courtesy upgrades along with these discounts. In booking with Priceline, availability, selection, and cancellation of a room are exchanged for a lower than... More 

Top Contributor
151 reviews 151 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed December 26, 2014

Very clean and nice hotel. We were just here for the night and did not take advantage of the amenities. But...the room was nice, beds were comfortable, and the bathroom was very large and clean. The shower was awesome! Great water pressure. We will stop here again.

Was this review helpful? Yes
tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Thank you for taking the time to provide feedback regarding your stay with us. We're so glad that you enjoyed our clean, spacious rooms and our friendly guest service. At Best Western Brentwood, we work hard to provide a quality guest experience, and we hope that will consider us a "home away from home" whenever you travel to the Nashville... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed December 23, 2014

Honestly, this was the best Best Western experience we've ever had. We wouldn't hesitate to stay here again and strongly would recommend it to friends and other travelers. The internet connection was slow at times but that was the only downside of the experience. From the exterior of the building, to the interior decorations (and welcoming cinnamon smell) when we... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

We appreciate the time you took to write such a great review of your stay at Best Western Brentwood. We're so glad that you enjoyed the guest service and amenities, and we hope that in the future you'll consider us to be your "home away from home" during your future travels to the Nashville area. More 

Oak Ridge, United States
1 review
5 of 5 stars Reviewed December 8, 2014

We would highly recommend this hotel - family oriented and it is nice to see the same staff every time we stay at this location. Great Breakfasts. We recommended it to our swim team families as an option in the Brentwood area because of our previous stays.

Review collected in partnership with Best Western

Was this review helpful? Yes
tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Thank you for taking the time to provide this positive feedback about your stay at Best Western Brentwood. We work hard to provide a great value in accommodations and an enjoyable guest experience, and we look forward to seeing you again soon on your future travels to the Nashville area. More 

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Additional Information about BEST WESTERN Brentwood

Address: 5581 Franklin Pike Circle, Brentwood, TN 37027-4363
Phone Number:
Location: United States > Tennessee > Brentwood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Brentwood 2.5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Best Western Brentwood Hotel Brentwood
Hotel Style:
#1 Romantic Hotel in Brentwood
#3 Family Hotel in Brentwood
#6 Business Hotel in Brentwood

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