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All 19 Brentwood hotels

BEST WESTERN Brentwood

2.5 of 5 Hotel   |   5581 Franklin Pike Circle, Brentwood, TN 37027-4363
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83%
Ranked #3 of 19 Hotels in Brentwood
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Sherri R Denver, United States
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155 reviews from our community

Traveler rating
    88
    41
    13
    5
    8
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44
39
12
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
Denver, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Always a great place to stay. The staff goes well above to help my family. The rooms are not only clean but big! Breakfast is limited but the staff makes up for it! It is located in a very easy place and noce side of town.

Review collected in partnership with Best Western

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tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Thanks for taking the time to write this great review of the hotel. We're so glad that you enjoyed your stay with us, and look forward to being your "home away from home" on your future travels to the Nashville area. More

Villa Rica, GA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice place to relax, room was clean and lots of room for the breakfast bar and seating. the staff was always available and had information about things to do around the area. come in and get comfortable for the night or the weekend.

Review collected in partnership with Best Western

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tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

We appreciate the time you took to write this complimentary review of the hotel. We're so glad you enjoyed the rooms and the guest service. We hope to see you soon on your future travels to the Nashville area! More

Senior Contributor
36 reviews 36 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Clean. Beds are comfortable. The breakfast set up is awkward because it's in a tight area, not a lot of tables. The food is average. Overall service was ok, the people were nice. The fitness center only has 3 cardio machines. Grade: C+

Was this review helpful? Yes
tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Thank you for providing feedback regarding your stay with us. We're so sorry we weren't able to exceed your expectations. We have made a note of all of your concerns and will use this information to continue to improve our guest experience. More

Miramar Beach, Florida
Top Contributor
54 reviews 54 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 17, 2014

We appreciate the fact that Best Western rooms have recently been redecorated with nice quality mattresses and a quiet experience insuring that we had a good sleep. Breakfast was minimally satisfying in a very clean service and eating area which was well taken care of by attendants.

Review collected in partnership with Best Western

Was this review helpful? Yes
tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Thank you for taking the time to provide feedback regarding your stay. We're so glad that you enjoyed your room and our guest service. We hope that in the future you will consider us as your "home away from home" when traveling the Nashville area. More

Wills Point, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 13, 2014

I reserved a suite to be wheel-chair accessible, the suite was to have two queen size beds. I also called to confirm reservations. Upon my arrival I was notified the reservation was not kept and available as it was when "booked" or at sign in. I was stuck with a single room and only having a king size bed. The... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

We're so sorry to hear that we did not meet your expectations during your stay with us. Your feedback is very important, and we are always working to improve our guest experience. I apologize that your reservation was not available as originally booked and have made a note regarding the concerns about the height of the bed. Best Western Brentwood... More

2 reviews
5 of 5 stars Reviewed August 12, 2014

How can I add to "WOW". The staff were great, rooms was well kept for a week. We were well treated and only a few minutes walk from some great restaurants. I would recommend this location to anyone touring Nashville as its location is pretty central and surrounded by many sights to see. minutes from downtown.

Review collected in partnership with Best Western

Was this review helpful? Yes
tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

We appreciate the time you took to write such a complimentary review of the hotel. We're so glad you enjoyed the location and amenities. At Best Western Brentwood, we strive to offer the best value in accomodations and service, and we hope to see you again soon on your future travels to the Nashville area. More

Welches, United States
2 reviews
5 of 5 stars Reviewed August 7, 2014

By far the friendliest Best Western out there! If you want a great hotel experience this is where you need to stay!! Anytime I'm in the Nashville area I will always stay here even if I have to drive further to get to work. They care and they are super friendly...

Review collected in partnership with Best Western

Was this review helpful? Yes
tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Thank you for this great review of Best Western Brentwood. We're so glad that you enjoyed your stay and that you would consider us your "home away from home" when traveling to the Nashville area. We look forward to seeing you again soon! More

Denver, United States
2 reviews
5 of 5 stars Reviewed July 11, 2014

It is unusual to find a great hotel and a staff that goes along with it! My family has always felt we were treated very kind and the rooms were always clean. We stay at this hotle quite often and the staff always remebers us. Not a huge selection of breakfast items but the friendliness of everyone there makes up... More

Review collected in partnership with Best Western

Was this review helpful? Yes
tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Thank you for taking the time to write this great review of Best Western Brentwood. We are so pleased that you consider this your home away from home. We hope in the future we can continue to serve you with our friendly staff and clean, spacious rooms. See you soon! More

Contributor
13 reviews 13 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 8, 2014

My husband and I along with our 1 year old son stayed here one night at the end of June 2014. The best part of this place is that it was CLEAN! I was so worried that it would be dirty because so many reviews of other hotels in the area had that issue. The room was a bit outdated... More

Was this review helpful? Yes
tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

We appreciate the time you too to write this great review. We're so glad that you enjoyed our clean, spacious rooms. We strive to offer a great value in service and acommodations, and look forward to seeing you on your future travels to the Nashville area! More

Virginia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 1, 2014

We stayed three nights at this hotel while attending a nearby Christian conference—and we are glad we did. The location is very convenient to the interstate and some local restaurants. Our room was clean, very spacious, and comfortable. Even though the hotel is near the interstate highway, the room was quiet and we heard no highway noise. The free breakfast... More

Was this review helpful? Yes 1
tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Thank you for taking the time to write such an excellent recommendation of the hotel. We're so glad that you enjoyed your stay. We strive to offer the best value in accomodations and service and our clean spacious rooms and convenient location are some of our best features! We hope you'll stay with us again on your future travels to... More

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Additional Information about BEST WESTERN Brentwood

Address: 5581 Franklin Pike Circle, Brentwood, TN 37027-4363
Phone Number:
Location: United States > Tennessee > Brentwood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Brentwood 2.5*
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Also Known As:
Best Western Brentwood Hotel Brentwood

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