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All 19 Brentwood hotels

BEST WESTERN Brentwood

2.5 of 5 Hotel   |   5581 Franklin Pike Circle, Brentwood, TN 37027-4363
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83%
Ranked #2 of 19 hotels in Brentwood
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
herstory0 Miramar Beach, Florida
  • Overview
  • Reviews (152)
  • Photos (56)
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  • Room tips (40)
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152 people have reviewed this hotel

Traveler rating
    86
    41
    12
    5
    8
See reviews for
43
38
12
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
Miramar Beach, Florida
Top Contributor
54 reviews 54 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We appreciate the fact that Best Western rooms have recently been redecorated with nice quality mattresses and a quiet experience insuring that we had a good sleep. Breakfast was minimally satisfying in a very clean service and eating area which was well taken care of by attendants.

Review collected in partnership with Best Western

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Wills Point, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

I reserved a suite to be wheel-chair accessible, the suite was to have two queen size beds. I also called to confirm reservations. Upon my arrival I was notified the reservation was not kept and available as it was when "booked" or at sign in. I was stuck with a single room and only having a king size bed. The... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

We're so sorry to hear that we did not meet your expectations during your stay with us. Your feedback is very important, and we are always working to improve our guest experience. I apologize that your reservation was not available as originally booked and have made a note regarding the concerns about the height of the bed. Best Western Brentwood... More

2 reviews
5 of 5 stars Reviewed 1 week ago

How can I add to "WOW". The staff were great, rooms was well kept for a week. We were well treated and only a few minutes walk from some great restaurants. I would recommend this location to anyone touring Nashville as its location is pretty central and surrounded by many sights to see. minutes from downtown.

Review collected in partnership with Best Western

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tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

We appreciate the time you took to write such a complimentary review of the hotel. We're so glad you enjoyed the location and amenities. At Best Western Brentwood, we strive to offer the best value in accomodations and service, and we hope to see you again soon on your future travels to the Nashville area. More

Welches, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

By far the friendliest Best Western out there! If you want a great hotel experience this is where you need to stay!! Anytime I'm in the Nashville area I will always stay here even if I have to drive further to get to work. They care and they are super friendly...

Review collected in partnership with Best Western

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tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Thank you for this great review of Best Western Brentwood. We're so glad that you enjoyed your stay and that you would consider us your "home away from home" when traveling to the Nashville area. We look forward to seeing you again soon! More

Denver, United States
1 review
5 of 5 stars Reviewed July 11, 2014

It is unusual to find a great hotel and a staff that goes along with it! My family has always felt we were treated very kind and the rooms were always clean. We stay at this hotle quite often and the staff always remebers us. Not a huge selection of breakfast items but the friendliness of everyone there makes up... More

Review collected in partnership with Best Western

Was this review helpful? Yes
tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Thank you for taking the time to write this great review of Best Western Brentwood. We are so pleased that you consider this your home away from home. We hope in the future we can continue to serve you with our friendly staff and clean, spacious rooms. See you soon! More

Contributor
12 reviews 12 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 8, 2014

My husband and I along with our 1 year old son stayed here one night at the end of June 2014. The best part of this place is that it was CLEAN! I was so worried that it would be dirty because so many reviews of other hotels in the area had that issue. The room was a bit outdated... More

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tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

We appreciate the time you too to write this great review. We're so glad that you enjoyed our clean, spacious rooms. We strive to offer a great value in service and acommodations, and look forward to seeing you on your future travels to the Nashville area! More

Virginia
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 1, 2014

We stayed three nights at this hotel while attending a nearby Christian conference—and we are glad we did. The location is very convenient to the interstate and some local restaurants. Our room was clean, very spacious, and comfortable. Even though the hotel is near the interstate highway, the room was quiet and we heard no highway noise. The free breakfast... More

Was this review helpful? Yes
tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Thank you for taking the time to write such an excellent recommendation of the hotel. We're so glad that you enjoyed your stay. We strive to offer the best value in accomodations and service and our clean spacious rooms and convenient location are some of our best features! We hope you'll stay with us again on your future travels to... More

Edmonton, Canada
1 review
5 of 5 stars Reviewed June 26, 2014

Service is incredible. When my taxi was going to be delayed due to Interstate closure, the owner of the hotel insisted on driving me to my meeting. When I asked her to call me a cab on the following day, she insisted on driving me again. That's service!

Was this review helpful? Yes
tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Thank you for this great review of Best Western Brentwood. We are so glad that you enjoyed our guest service. At Best Western Brentwood, we work hard to exceed your expections in service and accomodations. And, we love being able to help and go the extra mile when we see the opportunity. We look forward to seeing you again soon... More

Mt Zion, United States
1 review
5 of 5 stars Reviewed June 22, 2014

Our family has stayed at this hotel in June this year and June 2013. The hotel, staff, and all accomodations are excellent. It is very clean, well furnished and the staff is very helpful and friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes
tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Thank you for taking the time to write this concise and complimentary review of the hotel. We're pleased that you enjoyed your stay. We always strive to provide a clean, spacious room and excellent guest service. We hope to see you again soon on your future travels to the Nashville area. More

Columbia, IL
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 19, 2014

Great value. Stayed here for a conference. Conference hotel was full & wanted to be close to Portland convention cnter, airport, downtown & my nephews home in Franklin. This hotel is central to all, very clean, and spacious suite more like an apartment for great price. Great breakfast, pleasant staff, enjoy so much we extended our stay.

Was this review helpful? Yes
tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Thank you for this great review of the Best Western Brentwood. We strive to provide a great value in accommodations and service, and we're so glad you enjoyed your stay and the convenient location. We hope you'll consider us your "home away from home" on your future travels to the Nashville area. More

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Additional Information about BEST WESTERN Brentwood

Address: 5581 Franklin Pike Circle, Brentwood, TN 37027-4363
Phone Number:
Location: United States > Tennessee > Brentwood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Brentwood 2.5*
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Also Known As:
Best Western Brentwood Hotel Brentwood

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style
#3 Family Hotel in Brentwood #3 Romantic Hotel in Brentwood #6 Business Hotel in Brentwood
Hotel Class
Number of rooms
48

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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