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BEST WESTERN Brentwood

Certificate of Excellence
2.5 of 5
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5581 Franklin Pike Circle, Brentwood, TN 37027-4363
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BEST WESTERN Brentwood
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Ranked #2 of 19 Hotels in Brentwood
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Richardonvacation Knoxville, Tn.
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190 reviews from our community

Traveler rating
    107
    52
    16
    5
    10
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57
51
12
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Knoxville, Tn.
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great older hotel at a great value. No elevator was my only complaint. Staff was nice, location great next to I-65 but very quiet. Shopping across the street, had dinner at Panera but there where other restaurants to choose from. Target store also close. The rooms where very clean and furnished nicely.

Review collected in partnership with Best Western

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Minneapolis, United States
1 review
3 of 5 stars Reviewed 1 week ago

Checked in found out three buildings not connected, had to walk in the rain. Room was large, towels were good, beds were okay. Breakfast was adequate, staff treated me well and were responsive. Not sure that I would stay at this hotel again, as the facilities had a strange feel to them.

Review collected in partnership with Best Western

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Nashville
1 review
4 of 5 stars Reviewed 1 week ago

Clean comfortable room, friendly staff, great breakfast. The manager had our receipt ready and waiting for us when we were ready to leave. Very easy to get to off of the highway and lots of shopping nearby.

Review collected in partnership with Best Western

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Brookville, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The only thing different from the two hotels named above is the price. The room was ever bit as comfortable and clean. They even had candy on our pillow. The bathroom was beautiful. I especially like the shower. This is one you should try.

Review collected in partnership with Best Western

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Greenwood, Indiana, United States
Top Contributor
72 reviews 72 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here on our way back from FL. Comfy beds in a spacious room. Nice clean and well kept facility. Very friendly staff and tasty hot breakfast. Good location and easy parking. Gas stations and restaurants near by as well.

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tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Thanks for this great review of your stay at the hotel. We're so glad that you enjoyed our clean, spacious rooms and friendly guest service. We hope you'll chose Best Western Brentwood again on your future travels to the Nashville area. More 

Nashville, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotes room was super. Very clean and fresh atmosphere. Decor was modern but warm. Only concerns were a Remote that didn't work properly, a TV in the Suite that wouldn't accept video input (until reprogrammed) and noise. The walls and ceiling seem to be paper thin--could hear the person(s) in the room above me walking aross the floor. Still, I... More 

Review collected in partnership with Best Western

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tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Thank you for taking the time to share your feedback about your stay at Best Western Brentwood. We're so glad you enjoyed the cleanliness and decor of you room, and have taken note about your concerns with the remote and video input. It is great to hear that you would stay with us again during future travels to the Nashville... More 

KNoxville, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

Save your money. This place has very rude staff, you nanobot connect to the internet and the staff is clueless and rude when you ask how to connect because the in room directions are wrong. I have stayed at over 300 hotels in the past 5 years and this is the first time I have ever left a bad review,... More 

Review collected in partnership with Best Western

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tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Sridget W, I am sorry to see that your experience was unsatisfactory. After further looking into the issues noted in this review, it has come to my attention that you are a guest disputing a charge on your card for violation of our no smoking policy. During the check in process, each guest is presented with our no smoking, no... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

great room, clean, comfortable, exceptional service, very quite - great location, convenient to interstate and many restaurants and services. had a suite that was extremely roomy, extra sink in separate area, great kitchen area, will definitely stay here again

Review collected in partnership with Best Western

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tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Dear 7893donm, Thank you so much for this excellent review of your stay with our hotel. We're so glad you enjoyed all the things we hope our guests will find charming such as the spacious rooms, convenient location, and friendly customer service. We hope you'll consider stay with us again on your future travels to the Brentwood area. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Had to go into Nashville each day for several days. This motel was convenient, provided a comfortable place to stay at a reasonable price. I would stay there again. We had a two bedroom suite and it was a very good deal for the price.

Review collected in partnership with Best Western

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Brownsville, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

The accommodations were pleasant and comfortable. I thoroughly enjoyed my stay in this facility. The location was convenient and the staff was helpful. I look forward to staying there again in the future.

Review collected in partnership with Best Western

Was this review helpful? Yes
tammydevo, General Manager at BEST WESTERN Brentwood, responded to this review

Dear Bill R, Thanks for this complimentary review of your stay at Best Western Brentwood. We're so glad you enjoyed all the things we hope our guests will find charming such as the spacious rooms, convenient location, and friendly customer service. We hope you'll consider stay with us again on your future travels to the Brentwood area. More 

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