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Candlewood Suites Nashville Brentwood

2.0 of 5 5129 Virginia Way, Brentwood, TN 37027
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Certificate of Excellence 2014
Candlewood Suites Nashville Brentwood
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Candlewood Suites Nashville Brentwood
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120 reviews from our community

Traveler rating
    48
    42
    16
    5
    9
See reviews for
19
31
12
38
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Naples, Florida
Contributor
20 reviews 20 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I'd give this 3.5 star rating if there was such a thing. The room is clean, convenient to many local services and the neighborhood is excellent. The draw back is, it lacks a central meeting room/lounge area so folks who work together on the same assignment have no central place to meet, socialize, get to know one another, etc. Nor... More 

Was this review helpful? Yes
gil_pollard, Director of Sales at Candlewood Suites Nashville Brentwood, responded to this review

Thank you for taking the time to post your comments regarding your recent stay with us! They are much appreciated!! Needless to say, we could not be more pleased with your positive feedback, and know that it will serve well our readers. We realize your disappointment in the absence of meeting space parcel to our hotel but, of course, that... More 

Madison, Wisconsin
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice place. Maid service only once a week. Large room with full refrigerator and dishwasher and stove and microwave. Nice large area for computer work and for eating meals. The bathroom is large and the water is very soft; much softer than back home where we have to feed a softener a lot of salt. One really nice thing is... More 

Was this review helpful? Yes
gil_pollard, Director of Sales at Candlewood Suites Nashville Brentwood, responded to this review

What a wonderful way to greet the morning!! Thank you so, so very much for your kind words and generous comments regarding your recent stay with us!! We couldn't be more delighted and you must know that you have made our entire staff gush with pride as I read your review during our morning meeting! It gives us great pleasure... More 

Urbana, Illinois
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 12, 2014

I've stayed one night on a way through Nashville. Hotel was nice, both check in and check out ware quick and without problems. Room was nice and spacious, with full kitchen. Bed and pillows were comfortable. I'm not giving only 4/5 because AC was incredibly loud, so we had to turn if of to be able to sleep. Luckily, the... More 

Was this review helpful? Yes
gil_pollard, Director of Sales at Candlewood Suites Nashville Brentwood, responded to this review

We so appreciate your comments, sir, and are most grateful for your having taken the time to post them for the benefit of both our readers, and for us! We could not be more pleased with your having voiced your satisfaction with our hotel and our services, and so very importantly, for the "heads-up" regarding your AC unit! We do... More 

Oak Ridge, Tennessee
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 10, 2014

Wasn't sure what to expect but was very pleased. The staff was very nice & helpful ~ the room was large and clean! I was shocked when my husband said "this is the place to stay when we are in Nashville" which is usually a couple of times a years. Overall it was a great experience.

Was this review helpful? Yes
gil_pollard, Director of Sales at Candlewood Suites Nashville Brentwood, responded to this review

Thank you for posting your review and, by all means, listen to your husband...he well knows what he's talking about!! :-) Most assuredly, we would love nothing more than to serve as your 'hotel of choice" during each and every occasion our good fortune has you back in Nashville! And we could not be more pleased with your satisfaction, as... More 

Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 29, 2014

First off - new carpets will being installed during my stay so kudos for that, That being said this is one the worst Candlewood Suites I have stayed in. I know why this hotel had vacancy while every other hotel in Brentwood was full. The Front Desk hours are 7am to 10pm. If you need any assistance before or after... More 

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gil_pollard, Director of Sales at Candlewood Suites Nashville Brentwood, responded to this review

My goodness! Certainly, these are comments to which we are unaccustomed, and I cannot tell you how disappointing it is to read them. That being said, we do most sincerely appreciate your having taken the time to post your thoughts. We take all of our reviews very seriously and are forever encouraging our guests to share their thoughts with us... More 

Fayetteville, Tennessee
Contributor
19 reviews 19 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 29, 2014

Stayed at this location 10 months ago and it was good. Now I went through 3 yes 3 rooms before I getting one that the a/c filter was not a solid mass and the room did not reek of either mold or cigarettes. I took a photo of it to show the front desk so they could see why I... More 

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gil_pollard, Director of Sales at Candlewood Suites Nashville Brentwood, responded to this review

While we are most grateful for your having taken the time to share your comments regarding your recent stay with us, we could not be more startled by your review as it differs so dramatically from those we are accustomed to seeing. For your experience, we are absolutely, unequivocally apologetic for the dissatisfaction. We clearly missed the boat somewhere along... More 

State College, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed October 23, 2014

Stayed here while visiting my kids at Belmont. Clean and Quiet and away from the highways. We have stayed at a number of hotels in the same area and for the great price I cannot complain about the small stuff. The staff was helpful and accomodating.

Was this review helpful? Yes
gil_pollard, Director of Sales at Candlewood Suites Nashville Brentwood, responded to this review

Good morning, and THANK YOU for your most kind, and generous comments regarding your recent stay with us! We could not be more pleased, and our staff takes such delight in hearing of our guests' satisfaction with their service! We will so enjoy sharing your comments with them at our morning meeting!! On the next occasion of your visit with... More 

Naples, Florida
Top Contributor
116 reviews 116 reviews
59 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed October 20, 2014

This hotels is worth the money, perfect location in Brentwood, well maintained, quiet, and perfect when traveling with a pet. I always request a bottom floor and always seem to be accommodated. The staff is very friendly, rooms are modern and well maintained, nice gym for working out. Just around the corner is a Starbucks and for long stays there... More 

Was this review helpful? Yes
gil_pollard, Director of Sales at Candlewood Suites Nashville Brentwood, responded to this review

How very nice!! Thank you so, SO much for your generous, and most kind comments!! As you can well imagine, it gives us such great pleasure to read comments such as yours, and to share them with our staff during our morning meetings! We trust our good fortune will have you back with us again in the not too distant... More 

Brentwood, Tennessee
1 review
1 of 5 stars Reviewed October 12, 2014

This hotel will only list those who are saying nice things, the real is it is not clean, and the bedspreads are very worn, the bathrooms tubs drains never are clear. The rooms smell, and when you ask for clean towels, they smell old. DO NOT STAY HERE!~!!!

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Nashville Brentwood, responded to this review

Dear Ronnie D, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More 

Nashville, Tennessee
2 reviews
4 of 5 stars Reviewed October 5, 2014

My Wife and I stayed 1 night and were very happy with the room and how close shopping and dinning were, the room was clean and kitchen area had everything we needed if we purchased food from the market to eat in, I would stay here again. Vince L

Was this review helpful? Yes
gil_pollard, Director of Sales at Candlewood Suites Nashville Brentwood, responded to this review

Vince, sir, thank you!! We cold not be more delighted to have had the opportunity of serving you and your wife as our guests during your recent stay, and trust that we will see you again soon!! It is most kind of you to share your thoughts with us, and we do so appreciate you!! Come back soon!! More 

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Additional Information about Candlewood Suites Nashville Brentwood

Address: 5129 Virginia Way, Brentwood, TN 37027
Phone Number:
Location: United States > Tennessee > Brentwood
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Nashville Brentwood 2*
Number of rooms: 122
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Also Known As:
Candlewood Suites Nashville Brentwood Hotel Brentwood
Candlewood Suites Brentwood
Candlewood Brentwood
Brentwood Candlewood Suites
Hotel Style:
#5 Romantic Hotel in Brentwood

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