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Candlewood Suites Nashville Brentwood

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5129 Virginia Way, Brentwood, TN 37027
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Candlewood Suites Nashville Brentwood
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Candlewood Suites Nashville Brentwood
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137 Reviews from our TripAdvisor Community

Traveler rating
    55
    46
    20
    6
    10
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22
36
16
42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Memphis, Tennessee
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

We stayed just for one night because my daughter had a soccer event. The price was right, and the location is in a quiet spot. Not much traffic, but still close enough to shops, restaurants, bank, etc. As an extended stay, I think it would be comfortable and convenient, but we didn't need the kitchenette except to keep water bottles... More 

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Key West
Top Contributor
68 reviews 68 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

The hotel category is too competitive to forgive the Inadequecies of this property. The soundproofing is so poor that, unless your room is on the top floor, you will suffer the footsteps of guests above you (in our case, a rambunctious child, both late night and early morning). Another irritation, the bedroom overhead light is controlled by the same switch... More 

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gil_pollard, Director of Sales at Candlewood Suites Nashville Brentwood, responded to this review

Thank you for taking the time to post your comments regarding your recent stay with us; much appreciated. We are most grateful for the opportunity of serving you as our guests although, of course, are most disappointed over your dissatisfaction. Thankfully, our location is typically greatly appreciated by our guests; just off the beaten path enough to be rather quiet,... More 

Pittsburgh, Pennsylvania
Top Contributor
275 reviews 275 reviews
131 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I had a rate of $91. There is little frill due to it being extended stay. Small entrance area and work out area slash store slash luandry. My room was clean but had an Oder of old cage rate smoke. Beds where average. Staff was friendly.

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IHGCare, Guest Relations Manager at Candlewood Suites Nashville Brentwood, responded to this review

Dear Biztravr, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we fell below your expectation regarding the entrance and the work out area. We will look into these concerns. I assure you that the feedback of... More 

US
Contributor
17 reviews 17 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I was wonderfully delighted by this hotel. I had heard that the rooms were slightly more "spartan" than other hotels, and this is how they kept costs down, but my king suite was wonderful. There are a few ways that the hotel keeps costs down (like not having staff on hand between around 11PM and 7AM -- you actually check... More 

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Chicago, Illinois
Top Contributor
79 reviews 79 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed May 19, 2015

This was a one night stop on my way home from down south. It was tolerable, but the shower had little to not water pressure, and it was like trying to take shower a very light mist of rain. Bed was ok, room seemed ok, but bathroom seemed to have alot of hair on toliet, in sink, in tub. It... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Nashville Brentwood, responded to this review

Dear Happyharvick, Thank you for taking the time to post a review about your recent stay. It is good to know that you found our beds to be fine. However, we apologize if our bathroom facilities fell below your standards. Rest assured that your comments will be communicated to our management and will be considered for future enhancements. Again, thank... More 

Helena, Mt
Top Contributor
114 reviews 114 reviews
99 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed May 1, 2015

We stayed one night at this Candlewood Suites, our first stay in this brand. We had planned on staying three nights, but since there wasn’t a business center (we needed computer access), no provided breakfast, only one queen bed, and a general lack of upkeep and poor cleanliness, we only stayed one night. With a better kept room, this hotel... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Nashville Brentwood, responded to this review

Dear ClarkCreek, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient, internet service and our friendly staff. However, we’re sorry we fell below your expectation regarding cleanliness, bed condition and the lack of business center and breakfast. We... More 

San Francisco, California
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 30, 2015

I was in town for the Nashville Half Marathon---and this hotel worked out perfectly. It is about 15 min from Downtown Nashville, making it incredibly easy to get to---and at a much cheaper rate. I really like the area---lots of places to eat (mostly chains, and a grocery store) I love the Candlewood brand because there is a full kitchen... More 

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gil_pollard, Director of Sales at Candlewood Suites Nashville Brentwood, responded to this review

Thank you so much for posting your review for our readers!! Yes, indeed!!! The marathon weekend is one of the biggest and most enjoyable weekends of our year, and we are always so grateful for all of the many thousands of runners that visit our city!!! I have participated in a couple of them myself, and LOVE the course!!!!! Please... More 

West Yorkshire
Top Contributor
459 reviews 459 reviews
96 hotel reviews
230 helpful votes 230 helpful votes
5 of 5 stars Reviewed March 20, 2015

I stay here every year on my visit to Nashville and stayed 10 days this time. The area suits me fine as it is very quiet at night so a peaceful nights sleep, but i am only 15 minutes by car to Downtown or Music City, without paying downtown prices and the noise that goes with it. The staff here... More 

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Contributor
20 reviews 20 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 19, 2015

Visiting Nashville for five days for business and pleasure, I stayed at the Candlewood Suites in Maryland Farms, south of Nashville in Brentwood. This was my first encounter with a "residential" hotel, and the experience was a good one. The difference is that in residential hotels there is no daily room cleaning service. New towels (and linens?) are available at... More 

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Bristol, Tennessee
Top Contributor
55 reviews 55 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 17, 2015

This was our first stay in a Candlewood Suites property. I prefer Holiday Inn Express, but they were all booked out for SEC Basketball tournament in Nashville. Noticed the Tripadvisor 4-circle rating card hanging in what passes for the lobby and was looking forward to our visit. Had the large suite, which was nicely appointed and clean, with bedroom.separate from... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Nashville Brentwood, responded to this review

Dear BristolTennessee, Thank you for your recent stay with us and reviewing our property. I'm glad to hear that you liked our comfortable beds and clean rooms. However, I apologize for the inconveniences you experienced, which made your stay less than 100% satisfactory. This is definitely not up to our standards and we are constantly working on improving the quality... More 

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