My wife and I initially booked two weeks at this location, however, stayed (4) nights before we could not tolerate it any more ! In fairness, I should state that I have stayed on several occassions with Extended Stay America and I have no complaints about any of their properties I have stayed at. It has been a positive experience... More

The many occasions that my family and I have stayed at the Extended Stay in Brentwood, Tn have been very pleasant and peaceful. Marquisha and her staff are very exceptional in the service that they provide to their customers and consistently go above and beyond to meet the needs of my family and other guests as well. Its is very... More

The best thing about this hotel is the front desk staff. Excellent! But the cleanliness of this place leaves much to be desired. We went in the rear door at the garden level, and were grossed out by the debris in the hallway. I don't think the place had been vacuumed in 6 months. As we went up the stairs... More

The front desk staff is among the friendliest I have encountered while traveling! Marquisha and Betty are the perfect management team. They politely and efficiently tend to any and all needs during your stay and are like your "family away from home". Jerrold promptly tends to any maintenance needs, and is always smiling. Sherrell and Kenita are always friendly and... More

Ive currently been staying at this property!And must add its like the eagles tune,"Hotel California'.You can check in but never want to leave.The staff and management are OUTSTANDING!!Marquisha the manager,Betty the assistant,kenita,jenny. the front desk. Jerrold the maintenace Engineer,And all new staff Moe also. it has a internet problem but it is being adderass right now i would recommend it... More

I found this hotel to be very clean and well organized. The staff was amazing and so helpful! We we're moving across the country and needed a place to stay, so we found Extended Stay America to be a very big blessing to us. I will more than likely come here again whenever we go on vacation. The Housekeepers do... More

I stayed here on March 19, 2013, arrived here earlier than expected, around 12 noon, check-in was not til 3 pm but the staff was very nice and let us in our rooms early, staff was very friendly, hotel and grounds were very clean. Our rooms were nice and had kitchens in them so that was handy. I would stay... More

I have stayed at this place a lot, they have the absolute nicest staff. I was pleasantly surprised by the new upgrades they have done recently. The pillows are more comfortable and the comforters are very high even. Marquisha and JT were both so helpful and very friendly. I stay here EVERY time I come to town1

Moving to the Nashville area and booked a non smoking room a month in advance for 30 days, asking for a 1st floor room. When I checked in at 5:00pm, they gave me a 3rd floor room saying that was all they had. I lug my suitcase up the stairs (no elevator) and the room doors are outside, and the... More