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All 19 Brentwood hotels

Extended Stay America - Nashville - Brentwood - South

2.0 of 5 Hotel   |   9020 Church Street East, Brentwood, TN 37027
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57%
Ranked #16 of 19 hotels in Brentwood
A recent review
4 of 5 stars reviewed 4 days ago
Paul H Nolensville, Tennessee
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81 people have reviewed this hotel

Traveler rating
    27
    17
    6
    12
    19
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17
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11
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Nolensville, Tennessee
1 review
4 of 5 stars Reviewed 4 days ago NEW

We were in between houses and extended stay took great care of us. The staff was kind and courteous. My wife was moving us in by herself and Titus even helped her with the bags, door, and dog. We had a great stay. Thanks

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Reston, Virginia
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

Will NOT stay at this hotel again! I know it's "ant season" but could have at least cleaned up the dead ants. Ants were even crawling on the bed. Kids couldn't leave juice boxes out unattended or would be overrun with ants. The room door would not closed properly. Chairs in the room were so bad, Goodwill probably wouldn't take... More

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San Diego, CA
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

When we arrived, our room had been given away. After an hour discussing options with the indifferent front desk personnel and corporate customer service (on the phone), we had to leave and go to another Extended Stay America location which was equally as bad in providing a room. I will never stay at any Extended Stay America in the future.

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Cushing, Maine
1 review
4 of 5 stars Reviewed 3 weeks ago

I was pleasantly surprised. I spent three nights and found the experience very comfortable. The room was clean and well maintained. The kitchen facilities were adequate and the bathroom had been redone recently. The staff, from the front desk to the maintenance and cleaning crew were helpful and friendly. I will definitely stay here again and will recommend it to... More

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Indianapolis, Indiana, United States
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The outside was very dirty - trash laying outside of trash cans, general filth. The front desk clerk was not rude, but ABSOLUTELY would not smile. The interior was poor, but clean. If you need a cheap place to stay, this fits the "bill," but don't expect any soft warm fuzzies in the process.

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Brentwood, Tennessee
1 review
5 of 5 stars Reviewed 4 weeks ago

I have been here almost a year in May. Since Ive been here. There have been awesome improvements. All the washers are working. The walkways and stairs are clean. I might want to mention also,everytime freezing rain is forcasted. Staff have salted the stairs. Thank you!! I read some of the reviews and let me say it isnt the staffs... More

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Chicago, Illinois
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 12, 2014

We've just checked in and had we not reserved and prepaid for four nights (via Hotwire), we would leave immediately. The customer service at the lobby is sorely lacking any real service, professionalism, or manners. I called the hotel 10 minutes before arriving, but no one answered the phone. When I walked into the lobby, no one was present. I... More

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Columbus, Ohio
1 review
5 of 5 stars Reviewed March 11, 2014

I travel for my job so I stay at a lot of hotels. All the employees are very nice and courteous. Betty was tye most helpfull Room nice and well equipped. I had a small issue with my room. I reported it the the front desk and they was fast to come to my room to fix it.

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Brentwood, Tennessee, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2014

We have stayed at this hotel as long term guests and Betty always goes out of her way to make us feel welcome and go the extra mile. Recently I had some care trouble and Betty was kind enough to give me a ride to work when I had no other options but to walk. She has only been the... More

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Manager_11525, Owner at Extended Stay America - Nashville - Brentwood - South, responded to this review

Thank you so much for sharing your experience with us. I’m so happy to learn that our friendly staff met your expectations of customer service, especially Betty. Also, I’m glad to hear that you are pleased with our progress as we work to continually improve this hotel. Thank you for choosing Extended Stay Hotels. More

1 review
4 of 5 stars Reviewed March 11, 2014 via mobile

The staff has been really helpful and pleasant. The room was clean and comfortable. The room rates are some of the best in this area. I travel about 90% of year for business and I stay in a lot of hotels. This place is one that has been one of the best places for the price. I would like to... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Nashville - Brentwood - South, responded to this review

Thank you for taking the time to write a review of your stay. I’m so pleased to hear that you enjoyed our clean rooms and great value. The team and I also appreciate your kind remarks regarding our customer service. We are committed to guest satisfaction. Again, thanks for the comments. We look forward to welcoming you back in the... More

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Additional Information about Extended Stay America - Nashville - Brentwood - South

Also Known As:
Extended Stayamerica Nashville-Brentwood Hotel Brentwood
Extended Stayamerica Nashville-Brentwood Hotel
Extended Stay Brentwood
Brentwood Extended Stay
Address: 9020 Church Street East, Brentwood, TN 37027
Phone Number:
Location: United States > Tennessee > Brentwood
Amenities:
Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #16 of 19 hotels in Brentwood
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Nashville - Brentwood - South 2*
Reservation Options:
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