We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Nashville - Brentwood - South

2.0 of 5
Hotel website
Hotel deals
9020 Church Street East, Brentwood, TN 37027
Special Offer
SAVE 15% TODAY!
Extended Stay America - Nashville - Brentwood - South
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #17 of 19 Hotels in Brentwood
A recent review
5 of 5 stars reviewed yesterday
Tim C Anderson, South Carolina
Add Photo Write a Review

116 Reviews from our TripAdvisor Community

Traveler rating
    37
    19
    10
    19
    31
See reviews for
23
19
17
40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
  • All months
    (116)
  • Mar-May only
    (37)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (16)
All months
Anderson, South Carolina
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

After having to book quick because a family member was having surgery I was worried about booking here after the reviews I read on here. However, I'm not real sure if these negative reviewers stayed here. I stayed for 5 days, they do not provide maid services unless you request it for stays under 7 days and you do have... More 

Was this review helpful? Yes
Midlothian, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My wife and I spent 3 nights at this location recently. Facility was easy to locate and presented well. Location was convenient for sightseeing in Franklin, TN as well as Nashville . Several nice restaurants nearby. One negative was the maid was still cleaning the room on our first night even though we checked in after 6PM.

Was this review helpful? Yes 1
Columbia, South Carolina
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 20, 2015

Low priced, excellent location, very nice room with a full kitchen. The hotel had free WiFi. The room was very clean and we'll furnished. Well stocked with towels,etc. My check in was quick, checkout was also quick and painless.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Nashville - Brentwood - South, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to hear that you enjoyed our convenient location, fully equipped kitchens and quick check-in. I’m thrilled we were able to provide you with a great stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the... More 

Waialua, Hawaii, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 19, 2015

I am a pretty low maintenance guy, it doesn't take much to keep me satisfied with a place... but even I have my limits. I had stayed here once before and it was okay, but not this time. This was probably the worst hotel experience of my entire life. Checked in at 3:00 PM, settled down to take a nap,... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Nashville - Brentwood - South, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I appreciate you letting us know about your concerns regarding our painting project during your stay. Unfortunately, there is never a good time to do this type of project and I do apologize that we disturbed you during your stay. Thank you very much... More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed May 14, 2015

The Extended Stay staff in Brentwood has been amazingly accommodating to my little family. They let me check in two hours early with my four year old and my cat so we weren't stuck in the car. Tomorrow is our original check out date and we've chosen to stay for another two weeks as well due to my husbands business... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Nashville - Brentwood - South, responded to this review

Thank you so much for your kind words concerning your recent stay. Our goal is to provide each one of our guests with a home away from home experience, and it is very gratifying when we hear that we accomplished our mission. I truly appreciate your kind comments regarding our staff and how they went above and beyond to accommodate... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed March 30, 2015

I've stayed at other Extended Stay America's prior to this which were awesome. Unfortunately, this one dropped the ball totally. The bed was twin when I was expecting a full size. There were no dishes to cook with. The wifi was nonexistent and couldn't connect to it. I wouldn't recommend ANYONE to stay here EVER! I know I'll never stay... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Nashville - Brentwood - South, responded to this review

Thank you for your recent review of your stay. Please know that we are sincerely sorry that we failed to provide you with the quality stay you deserve. Thank you for making me aware of your concerns regarding your kitchen. Dishes are no longer kept in guest rooms. Instead, these items are available at the front desk and allows our... More 

Ohio
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed March 27, 2015

Looks like a great option on-line - with a couch, kitchen, etc. In reality, looks run-down, dirty, and disgusting. "Meth-Motel" is what came to my mind. There was absolutely NO way that I was staying here - I would not even consider taking off my shoes, let alone sleeping or sitting on any of the furniture. We arrived at 11pm... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Nashville - Brentwood - South, responded to this review

Thank you for your recent review of your stay. Please know that we are sincerely sorry that we failed to provide you with a comfortable stay. As this hotel's general manager, I can assure you that I have addressed my staff on the important of preventative hotel maintenance so these issues will not be experienced in the future. Thank you... More 

Sevier County, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 8, 2015

My daughter and I came in for the weekend, we usually stay at The Clarion, downtown Nashville, but it is a little far from the studio so we found Extended Stay America online,,, well let me just say, the pictures online look great compared to actually being there! 1.We walked into our room and the bathtub and shower were spray... More 

Was this review helpful? Yes 4
Manager_11525, General Manager at Extended Stay America - Nashville - Brentwood - South, responded to this review

Thank you for your recent review of your stay. Please know that we are sincerely sorry that you experienced cleanliness and service issues during your stay. As the hotel's general manager, I can assure you that I have shared your comments with our housekeeping staff to prevent your experience from happening again. Regarding dishes, upon check-in you should have been... More 

Salem, Massachusetts
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
1 of 5 stars Reviewed January 21, 2015

Gross and disgusting doesn't even begin to describe this pathetic excuse for a hotel. It started when the room we checked into was a first floor handicapped suite in the rear of the hotel. I kicked something with my foot, (getting graphic here) and it was a used bloody tampon. Seriously, was on the floor on the wall side of... More 

Was this review helpful? Yes 5
alabama
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 13, 2015

The price is very low, $66 a night, but the facilities are old and in need of repair. Three floors, no elevators, threadbare towels, Bathrooms clean, but very beat-up. Only 15 minutes or less to music row in Nashville, go 65 north, get off on Broadway turn right for downtown, left for Vanderbilt. The one by the airport in Atlanta... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Nashville - Brentwood - South, responded to this review

Thank you for telling us about your experience. We are disappointed to hear that you did not have a pleasant stay with us. We will use your feedback to help refresh our hotel and rooms to ensure your experience is not repeated. Thank you again for bringing this to our attention. We hope that you will give us the opportunity... More 

Questions? Get answers from hotel staff and past guests. Ask a question

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (12)
Viewed
Bathroom (1)
Viewed
Dining (2)
Viewed
Hotel & grounds (2)
Viewed
Other (8)
Check In Check Out
Price Your Stay
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay