We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 19 Brentwood hotels

Extended Stay America - Nashville - Brentwood - South

2.0 of 5 Hotel   |   9020 Church Street East, Brentwood, TN 37027
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 10% Today!
Save Saved
You added Extended Stay America - Nashville - Brentwood - South to your Saves list
Extended Stay America - Nashville - Brentwood - South
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
57%
Ranked #15 of 19 hotels in Brentwood
A recent review
4 of 5 stars reviewed 2 weeks ago
Richard P Cushing, Maine
Write a Review

78 people have reviewed this hotel

Traveler rating
    27
    16
    6
    12
    17
See reviews for
15
13
11
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Cushing, Maine
1 review
4 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised. I spent three nights and found the experience very comfortable. The room was clean and well maintained. The kitchen facilities were adequate and the bathroom had been redone recently. The staff, from the front desk to the maintenance and cleaning crew were helpful and friendly. I will definitely stay here again and will recommend it to... More

Was this review helpful? Yes
Indianapolis, Indiana, United States
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The outside was very dirty - trash laying outside of trash cans, general filth. The front desk clerk was not rude, but ABSOLUTELY would not smile. The interior was poor, but clean. If you need a cheap place to stay, this fits the "bill," but don't expect any soft warm fuzzies in the process.

Was this review helpful? Yes
Brentwood, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

I have been here almost a year in May. Since Ive been here. There have been awesome improvements. All the washers are working. The walkways and stairs are clean. I might want to mention also,everytime freezing rain is forcasted. Staff have salted the stairs. Thank you!! I read some of the reviews and let me say it isnt the staffs... More

Was this review helpful? Yes
Chicago, Illinois
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 12, 2014

We've just checked in and had we not reserved and prepaid for four nights (via Hotwire), we would leave immediately. The customer service at the lobby is sorely lacking any real service, professionalism, or manners. I called the hotel 10 minutes before arriving, but no one answered the phone. When I walked into the lobby, no one was present. I... More

Was this review helpful? Yes
Columbus, Ohio
1 review
5 of 5 stars Reviewed March 11, 2014

I travel for my job so I stay at a lot of hotels. All the employees are very nice and courteous. Betty was tye most helpfull Room nice and well equipped. I had a small issue with my room. I reported it the the front desk and they was fast to come to my room to fix it.

Was this review helpful? Yes
Brentwood, Tennessee, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2014

We have stayed at this hotel as long term guests and Betty always goes out of her way to make us feel welcome and go the extra mile. Recently I had some care trouble and Betty was kind enough to give me a ride to work when I had no other options but to walk. She has only been the... More

Was this review helpful? Yes
Manager_11525, Owner at Extended Stay America - Nashville - Brentwood - South, responded to this review

Thank you so much for sharing your experience with us. I’m so happy to learn that our friendly staff met your expectations of customer service, especially Betty. Also, I’m glad to hear that you are pleased with our progress as we work to continually improve this hotel. Thank you for choosing Extended Stay Hotels. More

1 review
4 of 5 stars Reviewed March 11, 2014 via mobile

The staff has been really helpful and pleasant. The room was clean and comfortable. The room rates are some of the best in this area. I travel about 90% of year for business and I stay in a lot of hotels. This place is one that has been one of the best places for the price. I would like to... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Nashville - Brentwood - South, responded to this review

Thank you for taking the time to write a review of your stay. I’m so pleased to hear that you enjoyed our clean rooms and great value. The team and I also appreciate your kind remarks regarding our customer service. We are committed to guest satisfaction. Again, thanks for the comments. We look forward to welcoming you back in the... More

Brentwood, Tennessee
2 reviews
5 of 5 stars Reviewed March 11, 2014

This hotel has the best people working at it. Everyone is so professional, courteous and downright friendly. I give the highest grades to Betty, Sharell, Jerrold, Winston, Derrick, Charlie, Michael and Candelaria. They go the extra mile! Sarah Israel

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Nashville - Brentwood - South, responded to this review

Sarah – Thank you for the kind remarks regarding your stay with us. The team and I appreciate your feedback about our exceptional customer service. Our team is committed to satisfying our guests and your comments are greatly appreciated. We look forward to providing you with another comfortable stay in the near future. More

Brentwood, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 11, 2014

Since Betty Richards became Hotel Manager, Extended Stay America, Brentwood South, has undergone a remarkable rebirth. I have been a guest for one year, and the improvements include newly painted rooms, complete carpet shampoo, "deep cleaning" of all rooms between guests, reliable internet (free), frequent and courteous room service by newly hired and carefully trained maids, and ample supplies of... More

Was this review helpful? Yes
Copalis Beach, Washington, United States
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 20, 2014

there are two motels at this location very confusing, the first one we stopped at, she said you don't have a reservation, she was very unprofessional and was busy talking to someone there, and crying about something. we asked her to check, she did not know how to use the computer, Finally she called the one across the street, and... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Nashville - Brentwood - South, responded to this review

William – Thank you for taking the time to write a review of your stay with us. I’m disheartened to learn that our level of customer service and cleanliness did not meet your expectations. Please know, I am working with the entire staff to improve our cleaning and maintenance procedures so that your experience is not repeated. Again, thanks for... More

Been to Extended Stay America - Nashville - Brentwood - South? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Nashville - Brentwood - South

Also Known As:
Extended Stayamerica Nashville-Brentwood Hotel Brentwood
Extended Stayamerica Nashville-Brentwood Hotel
Extended Stay Brentwood
Brentwood Extended Stay
Address: 9020 Church Street East, Brentwood, TN 37027
Phone Number:
Location: United States > Tennessee > Brentwood
Amenities:
Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #15 of 19 hotels in Brentwood
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Nashville - Brentwood - South 2*
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Expedia, Orbitz, Booking.com, Priceline, Travelocity, Tingo, Hotels.com, TripOnline SA, Venere, Agoda and Otel so you can book your Extended Stay America - Nashville - Brentwood - South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Extended Stay America - Nashville - Brentwood - South, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.