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All 19 Brentwood hotels

MainStay Suites Brentwood

2.5 of 5 Hotel   |   107 Brentwood Blvd, Brentwood, TN 37027
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Ranked #17 of 19 hotels in Brentwood
A recent review
5 of 5 stars reviewed 3 weeks ago
Sherry P Columbia, Tennessee
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  • Reviews (91)
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91 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
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English first
Columbia, Tennessee
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff makes this hotel what it is! Loved hosting out 35th annual family reunion at the MainStay in Brentwood, TN. This was the third time I hosted our reunion there. We had over 30 rooms booked & over 100 people! Mark, Jeff, Lamare, Jess, Kim & Roger helped so much with cooking hot dogs, finding a place to park... More

Was this review helpful? Yes
LaMar H, General Manager at MainStay Suites Brentwood, responded to this review

Your reunion group was non stop fun from the moment they checked in. You made the staff part of the family and included us as well as the other guests in all the festivities. It was one big happy family. Thank you for choosing us for your reunion and we look forward to the next one! More

Pittsburgh, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 9, 2014

old problems with previous reviews have been corrected .clean - lobby and breakfast areas updated. - staff is very accommodating. near a variety of restaurant options. good value when compared with nearby motels' prices

Was this review helpful? Yes
LaMar H, General Manager at MainStay Suites Brentwood, responded to this review

Thank you very much for your complimentary review of our MainStay. We are under new ownership and new management. Your kind words tells us we are going in the right direction. We have refocused our priorities and are concentrating on being the very best we can be to each of our guests and catering to their needs and their comfort.... More

Rising Sun, Maryland, United States
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 12, 2014

We had read the reviews of this place, and went in a little scared, but we found the hotel to me more then adequate. It needs an update, yes, but it is still a good place to stay. The bed was very comfortable, and the room size was great. Getting to Nashville is a breeze, and you dont even have... More

Was this review helpful? Yes 1
Indianapolis, Indiana
Top Contributor
72 reviews 72 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed April 9, 2014

First impressions mean a lot and the first impressions of this place were scary!! For starters the front doors are not automated. This is a pain if you have any luggage. The lobby, lounge, office area, and hallways have low ceilings. The front desk is a small office desk in a corner rather than a large counter as in other... More

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Vero Beach, Florida
1 review
2 of 5 stars Reviewed April 6, 2014

The appearance of this facility seemed nice on the outside. As soon as you walk inside, it is a complete different story. The lobby was somewhat organized, and the receptionist polite. However, the smell of the 3rd floor on which I was staying was nauseating. The room smelled like mildew, the carpet was stained, the bed was rock hard, and... More

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Bristol, Tennessee, United States
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 5, 2014 via mobile

I wish I could attach pictures of the mattress. Big yellow stains. When asked if there was something that could be done, we were told that they could offer us another pad to avoid touching it. They didn't have another mattress for the sleeper sofa. The front desk girl seemed fake.

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Nashville, Indiana, United States
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed January 16, 2014

I unfortunately booked THREE rooms thru Priceline, so there was NOTHING anyone could do to help! One of the rooms smelled like rotten eggs, one of the rooms smelled like smoke ( even though it is non smoking facility!) One of the sofa sleepers had a spring missing and torn underneath so the mattress fell through when you slept on... More

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ConcordHospitality, General Manager at MainStay Suites Brentwood, responded to this review

Stephanie M, We appreciate your feedback and sincerely apologize for your unfortunate experience. Your valuable comments have been addressed with our staff and additional steps will be taken to correct the issues you encountered with comfort and cleanliness. We value your business and hope we have the opportunity to win you over with our improvements. Thank you again for writing.... More

Top Contributor
115 reviews 115 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed December 26, 2013

The best advice I can give here is stay away!! Unfortunately I used priceline and was not able to see reviews before my reservation was made. I would have never stayed after reading the reviews. The hotel is nothing less than disgusting. I have never stayed in a more filthy hotel. There is a bad odor when you first walk... More

Was this review helpful? Yes 2
ConcordHospitality, General Manager at MainStay Suites Brentwood, responded to this review

Piph-Daddy, I appreciate you writing and bringing your concerns to my attention. We sincerely apologize that we were unable to provide the exceptional stay that you deserve. Your feedback is important to us as we continually strive to improve our guest experience. We hope to win you over with our improvements and provide a more positive stay in the future.... More

Channahon, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 2, 2013

We had a reservation October 25th and on October 23rd, 2013, we were called by the general manager of this hotel, Michelle Caudiff. She said the hotel was overbooked on October 25 (even though we booked our reservation 3 months prior. We were told if we would give up our reservation, and book at another choice hotel, we would get... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at MainStay Suites Brentwood, responded to this review

Sonnyshar1966, Thank you for writing. I sincerely apologize for the delay and any inconveniences imposed during this process. Unfortunately, situations do arise causing us to have to displace guests. Please understand this is not something we plan and try hardest to avoid. Your satisfaction is important to us. Please feel free to contact me directly to further discuss 615-371-8477 ext.524.... More

Top Contributor
58 reviews 58 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 23, 2013

Good location, easy to get in/out, plenty of parking. The carpet in my room could use replacing, but it was clean. The evening manager was very helpful. When I complained about someone staying at the business computer for 4 hours watching cartoons online, she allowed me to use the computer in the back office. The 'breakfast' isn't much but I... More

Was this review helpful? Yes
ConcordHospitality, General Manager at MainStay Suites Brentwood, responded to this review

RKBOhio, Thank you for taking a moment to write a review from your stay with us at MainStay Suites Brentwood. We always appreciate hearing from our guests on positive feedback, as well as opportunities for improving our guest experience. It's wonderful to know that you felt well taken care of by our staff and found our accessible location added convenience... More

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Additional Information about MainStay Suites Brentwood

Address: 107 Brentwood Blvd, Brentwood, TN 37027
Phone Number:
Location: United States > Tennessee > Brentwood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — MainStay Suites Brentwood 2.5*
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Also Known As:
Mainstay Suites Brentwood Hotel Brentwood
Main Stay Hotel Brentwood

24 photos of this hotel

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Dining (3)
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Hotel & grounds (4)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
MainStay Suites Hotel Brentwood TN Near Vanderbilt University Nestled in the heart of Brentwood off Interstate 65, the non-smoking MainStay Suites(R) hotel is less than 15 minutes from Nashville International Airport (BNA) and less than a mile from downtown Nashville, historic Franklin, the Bridgestone Arena and the Ryman Auditorium. We offer a fully equipped kitchen in every room and all the amenities of home, including: •Free express breakfast and coffee •Flat-screen televisions with free premium movie channels •Free wired and wireless high-speed Internet access •Free local calls •This is a pet-friendly hotel; extra fees apply When visiting the Brentwood and Nashville areas, find the warmth of home and the conveniences of an office at the MainStay Suites extended stay hotel. Our affordable weekly and monthly rates are available for a price that gives a new meaning to value. Make your reservations with us today. ... more   less 
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