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MainStay Suites Brentwood

2.5 of 5 107 Brentwood Blvd, Brentwood, TN 37027
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MainStay Suites Brentwood
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MainStay Suites Brentwood
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100 reviews from our community

Traveler rating
    21
    25
    20
    22
    12
See reviews for
31
12
12
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Franklin, Tennessee
1 review
2 of 5 stars Reviewed 3 weeks ago

You might be deceived by it saying Suite. It's tiny. It's dirty. The breakfast is bad. Don't do it. The place is animal friendly but also smells like animal poo. Thermostat on the wall didn't appear to be connected to the unit. "Kitchen" didn't have hardly anything in it to use.

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California, Kentucky
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is the third time that I stayed at this establishment. The last time was only 18 months ago. Until this time I thought it was a great place. But now it has been left in disrepair. It just has a run down look to it. The hallways smell. I wont be back.

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Jackson, Michigan
Top Contributor
439 reviews 439 reviews
41 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed November 3, 2014

Never knew this was part of Choice so this was a first for us. We lucked out and got a room due to a last minute cancellation. The price was right and our room was fine. It's pet friendly ($15). It was nice having a little kitchen. I went down for breakfast and brought back bagels that we toasted in... More 

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LaMar H, General Manager at MainStay Suites Brentwood, responded to this review

Thank you for your positive review of the MainStay Suites Brentwood. I am so glad you enjoyed your stay, we enjoyed having you as our guest. The next time your travels bring you to the Nashville area please allow us to host you again and you will get to see all the improvements we have made in our coming renovation.... More 

Saint Louis, Missouri
2 reviews
2 of 5 stars Reviewed October 31, 2014

I only booked a room at this hotel because my boyfriend and I ended up wanting to stay another night in Nashville and there were so many events going on in town that weekend, the majority of the hotels in the area were booked full. Now I know why this hotel had vacancies. From outside, this hotel appeared quiet and... More 

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Allen Park
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 13, 2014

Had 2 double bed and sofa sleeper with kitchen. First time i stayed in a hotel like this. It's a place where people stay sometimes for weeks. Can't check in till after 3 p.m. i stayed here for 2 days. They do explain there policy at check in. Every thing is self service. Here are example if you need towels,... More 

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Raleigh, North Carolina
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 24, 2014

Stayed there two nights recently, two separate rooms. First room on first floor had stained carpets, as were hall carpets. Also doors and door frames were smudged, dirty, obviously not cleaned in awhile. Second floor was much better, clean carpets in halls and room, looked like new carpet in south stairwell. Doors and doorframes clean. Both rooms themselves were clean,... More 

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Montreal, Quebec, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 15, 2014

I checked in with a lovely lady at reception. I entered into my room ( 110) on the main floor. I was overcome by the smell of mould and urine. I went to loo at opening a window but it was sealed shut and opened into a public courtyard anyway. I then looked at the bed which was warping in... More 

Was this review helpful? Yes 1
LaMar H, General Manager at MainStay Suites Brentwood, responded to this review

I am so very sorry for your unfortunate experience. I truly apologize on behalf of our entire staff for the problems that you experienced. I assure you this is not our standard level of service. Thank you for bringing this situation to my attention, Your feedback is very important. More 

Chicago, Illinois, United States
1 review
3 of 5 stars Reviewed September 14, 2014

Our family was visiting Belmont University and our friends who live in the Nashville area recommended we stay in the town of Brentwood, just outside of Nashville. It is a quiet community and Mainstay Suites Brentwood is in a quiet area and a quiet hotel, which means an extra 1/2 star for this review. Our room was suitable for the... More 

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Saint Louis, Missouri
Contributor
12 reviews 12 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 1, 2014

I really like the location of this property, as it suits my Nashville Area and work needs. The staff was extremely accommodating during my stay and the room was nice for what it cost. I plan on staying here again in the future.

Was this review helpful? Yes
LaMar H, Manager at MainStay Suites Brentwood, responded to this review

Thank you for taking the time to share your experience with us. Your comments are very important to us. Comments like yours enable us to offer exceptional service to our future guests. We listen and we appreciate your business. More 

Columbia, Tennessee
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 2, 2014

The staff makes this hotel what it is! Loved hosting out 35th annual family reunion at the MainStay in Brentwood, TN. This was the third time I hosted our reunion there. We had over 30 rooms booked & over 100 people! Mark, Jeff, Lamare, Jess, Kim & Roger helped so much with cooking hot dogs, finding a place to park... More 

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LaMar H, General Manager at MainStay Suites Brentwood, responded to this review

Your reunion group was non stop fun from the moment they checked in. You made the staff part of the family and included us as well as the other guests in all the festivities. It was one big happy family. Thank you for choosing us for your reunion and we look forward to the next one! More 

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Additional Information about MainStay Suites Brentwood

Address: 107 Brentwood Blvd, Brentwood, TN 37027
Phone Number:
Location: United States > Tennessee > Brentwood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — MainStay Suites Brentwood 2.5*
Number of rooms: 100
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Also Known As:
Mainstay Suites Brentwood Hotel Brentwood
Main Stay Hotel Brentwood

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