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Residence Inn Nashville Brentwood

3.0 of 5 206 Ward Circle, Brentwood, TN 37027
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Certificate of Excellence 2014
Residence Inn Nashville Brentwood
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Residence Inn Nashville Brentwood
Residence Inn Nashville Brentwood
Residence Inn Nashville Brentwood
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161 reviews from our community

Traveler rating
    83
    49
    19
    6
    4
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65
26
10
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco CA
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were there over a weekend. The staff is very professional and accommodating. Our room was clean and very comfortable. Its in a good location close to both expressways. This Will be our choice whenever we are in the area.

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Coto de Caza
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 11, 2014 via mobile

We needed a two bedroom/two bathroom accommodation so the Residence Inn was our only choice - this turned out to be unfortunate. Cons: - No bedding for the pull out sofa. We requested it twice and it took two visits just to get the correct bedding delivered (it was late and daughter needed to get to bed) - Living area... More 

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DMattson, General Manager at Residence Inn Nashville Brentwood, responded to this review

Greetings TAG18, Thank you for taking the time to share your recent experience at the Brentwood Residence Inn with us. The overall guest experience is a top priority for us and I am sorry that we fell short of your expectations. We are looking into the cause of the water in your room so that we can repair this and... More 

Arlington, Tennessee, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 6, 2014

I stayed here one night. I had friends staying in another room. The room was clean and comfortable. The shower had good water pressure. When we checked out, the bill was more than I expected, but did not think much about it since I was with friends. A few days later, I got an email saying they over charged me... More 

Was this review helpful? Yes 1
DMattson, General Manager at Residence Inn Nashville Brentwood, responded to this review

Hello Lindsay J, Thank you for your comments on your recent stay. I am glad to see our staff contacted you right away and corrected the overcharge. I hope you will stay with us on your future travels to Nashville. Regards, David Mattson General Manager Brentwood Residence Inn More 

New York, USA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 25, 2014

Hotel was a great location - being between both Franklin and Nashville was very convenient. The staff is superb! Always with a smile and willing to help in whatever way possible. The rooms are immaculate with a full kitchen, and refrigerator. Also there is 24/7 tea/coffee/hot chocolate in the lobby and from Monday through Wednesday they usually have free hot... More 

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DMattson, General Manager at Residence Inn Nashville Brentwood, responded to this review

Travepharm, Thank you for staying and reviewing our Hotel. I hope you will stay with us again in the near future. Regards, David Mattson General Manager More 

Nashville, Tennessee
1 review
4 of 5 stars Reviewed September 16, 2014

This is a belated, but heartfelt, THANK YOU, THANK YOU, Mr. Wayne Crooms, Maintenance Supervisor!! I stayed at the Residence Inn for almost 3 weeks and if there was a maintenance problem, Wayne Crooms and Staff made sure it was promptly addressed and fixed!! It is no easy task to operate and maintain a hotel, however, Mr. Crooms' staff did... More 

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jhth1234
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 7, 2014

We stay at Marriott branded hotels 40-50 nights a year. This property is overall average compared to others. Front desk staff were friendly and dining room/breakfast staff were great. The overall condition of the property was worn. The cleanliness of the rooms were not the best and housekeeping did not do very much each day. We found two spiders and... More 

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DMattson, General Manager at Residence Inn Nashville Brentwood, responded to this review

Hello Jhth1234, Thank you for reviewing our Hotel and for recently staying with us. I'm glad that you commented on our Hotel staff, they are amazing. I will be sure to share your comments with all of my team so that we can address your concerns. Thank you, David Mattson General Manager Brentwood Residence Inn More 

Libertyville, Illinois
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 2, 2014

We stayed and it was not the rugs were old and dirty. The room was alright. The staff was very nice and the breakfast was better than other Residence Inns. Wifi very slow - I believe they wanted the extra $5.00.

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DMattson, General Manager at Residence Inn Nashville Brentwood, responded to this review

Hello and thank you for your comments and review of our Hotel. I'm glad you were pleased with our Hotel staff as well as our complimentary breakfast. I will be sure to check the Wireless internet signal. if you get a chance, please give me a call so I can follow up with you on your stay and the wireless... More 

Cleveland, Tennessee
1 review
1 of 5 stars Reviewed August 26, 2014

Stayed here on business last week. Room had not been vacuumed, floors not mopped even after I asked twice. If you're lucky, you may get clean towels daily (maybe not). They advertise free Wi-Fi, but my phone would not even update on their "free wi-fi". It's a bait and switch...if you want real wi-fi, it's $5 bucks a day. Do... More 

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Alana B, Manager at Residence Inn Nashville Brentwood, responded to this review

Dear Tnchef, Please accept our sincere apologies that your stay was far below our standard. We take great pride in ensuring our guests enjoy their stay with a clean and comfortable room. Everything we do is aimed at providing you with an excellent hotel experience. If you have a moment, we would love to further discuss these issues with you.... More 

Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 20, 2014

Spacious, clean rooms. Ideal for a family of 5. Used pool a lot on our stay which was well maintained. The desk staff were friendly (especially Lorenzo) and ensured that we had the best time in Nashville. Highly recommend this hotel.

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DMattson, General Manager at Residence Inn Nashville Brentwood, responded to this review

Lauramolo88, I appreciate the feedback on your recent stay and your kind words about our Hotel staff. I will be sure to share this with Lorenzo and our team. We're all so glad that you enjoyed it here and thank you for recommending the Brentwood Residence Inn. Regards, David Mattson General Manager Brentwood Residence Inn More 

Naperville, Illinois
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 13, 2014

I stayed at this hotel while driving through the Nashville area. The hotel was clean and the staff was very friendly. We arrived rather late that night, and they had our room ready for us with no hassle at check in. Once we arrived in our room, we needed some extra pillows and bedding for the pull out couch. Those... More 

Was this review helpful? Yes
Alana B, Manager at Residence Inn Nashville Brentwood, responded to this review

Hello Jonathan B, Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us! We hope to see you again soon! Thanks! More 

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Additional Information about Residence Inn Nashville Brentwood

Address: 206 Ward Circle, Brentwood, TN 37027
Location: United States > Tennessee > Brentwood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Nashville Brentwood 3*
Number of rooms: 110
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Also Known As:
Residence Inn Nashville Brentwood Hotel Brentwood
Residence Inn Brentwood
Brentwood Residence Inn
Hotel Style:
#7 Family Hotel in Brentwood
#10 Business Hotel in Brentwood

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