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Extended Stay America - Nashville - Brentwood

2.0 of 5 9025 East Church Street, Brentwood, TN 37027 (Formerly Studio Plus Deluxe Studios - Nashville - Brentwood)
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Extended Stay America - Nashville - Brentwood
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Extended Stay America - Nashville - Brentwood
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53 reviews from our community

Traveler rating
    10
    12
    6
    11
    14
See reviews for
13
9
8
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (16)
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    (14)
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Panama City Beach, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 11, 2014

wendell, and all of his staff are way above average in this hotel, ive stayed a few times hear, being in the entertainment industry ive stayed all over the country and his staff the rooms and the quiet stay ive had over and over rate them 10 stars in my book! WEL DONE keep up the great service and thanks... More 

Was this review helpful? Yes 1
Germantown, TN
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 8, 2014

Chose this hotel because pets are allowed and the area is very safe. Cheap linens, no coffee pot, and I asked for a hair dryer for 3 days. They said they were all in use. Satellite stations very limited, maybe 15 to choose from. Kitchen supplies were non existent. They said you have to ask for them. Worst extended stay... More 

Was this review helpful? Yes
Blackwood, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 29, 2014

Having read the reviews after booking this hotel I was expecting the worst. I was pleased to find that things were not as dire as expected. After trying to check into the wrong hotel (there is another Extended Stay America just across the road) we were greeted friendlily by Wendell. Our room was clean as was the bedding. There was... More 

Was this review helpful? Yes 1
Nashville, Tennessee
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 1, 2014

Do not stay at this hotel or any Extended Stay America. The staff are unprofessional and incompetent. I stayed here for a month and my room was cleaned one time. The housekeeper Shronda, continually lied about cleaning the room and was extremely unkind. The interim manager, Wendall is friends with the housekeeper and does not care if you stay or... More 

Was this review helpful? Yes 2
Manager_11525, Owner at Extended Stay America - Nashville - Brentwood, responded to this review

Thank you for the feedback about your stay at our hotel. The situation you described regarding the cleanliness issues in your room and the inconsistency of our housekeeping service is truly regrettable. Please accept my apologies. I will be meeting with my housekeeping staff to review our cleanliness standards as well as our schedule to ensure that all rooms are... More 

Tucson, Arizona
Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 31, 2014

I checked into the Extended Day hotel at 9025 E Church Street Brentwood, TN 37027 on June 22 while doing an internship in Nashville. The plan was to reside there until the last week of August, however due to many issues at this location, I left the hotel on Wednesday July 30th. Over the course of the 52 days that... More 

Was this review helpful? Yes 4
Apex, North Carolina, USA
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed July 13, 2014

This place is old old old. I stayed here back in 2002 and not much has changed. Carpets are so dirty and stained - didn't want to take my shoes off. There are terrible smells throughout the place. Beds were decent but I just didn't trust them because everything else felt so old and stained. For what they are charging... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Nashville - Brentwood, responded to this review

Your review for our hotel was recently brought to our attention. We strive to provide guests with all the comforts of home, so we are disappointed to hear that we failed at our goal and did not meet your expectations. Your comments were read by our staff, and we will review our cleaning processes to make sure your experience is... More 

Nashville
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 8, 2014 via mobile

This is the worst hotel I've ever stayed in. My room wasn't cleaned regularly, I had to buy my own bedding and towels, then wash them on my own. My room key had to be reset weekly and my billing was never accurate.

Was this review helpful? Yes 2
1 review
2 of 5 stars Reviewed June 29, 2014 via mobile

I wouldn't stay at this hotel again. Checkin was a nightmare and it just wasn't clean enough. I have stayed in other extended stay hotels and they were much better. There was no soap and towels were wore out. There was no trash can and shower dropped all night.

Was this review helpful? Yes
Nashville, Tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 20, 2014

Filthy room, old fixtures, dirty kitchen, sticky floors. Bathroom sink was clogged could see a bunch of hair in the drain. Room was not cleaned even after reporting the problem, had to call in and report the problem again the next day. Fire alarm went off at 1:00 and for nearly 20 minutes had to wait outside . Staff did... More 

Was this review helpful? Yes 1
Loudon, Tennessee
Contributor
16 reviews 16 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 17, 2014

I chose this hotel because I did not want to spend a lot of money just for a bed to sleep in for one night. My expectations were somewhat low after I compared nightly rates with other hotels in the area. However, I was pleasantly surprised to find a very clean and comfortable room, as well as friendly and courteous... More 

Was this review helpful? Yes 1

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Additional Information about Extended Stay America - Nashville - Brentwood

Address: 9025 East Church Street, Brentwood, TN 37027 (Formerly Studio Plus Deluxe Studios - Nashville - Brentwood)
Phone Number:
Location: United States > Tennessee > Brentwood
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Nashville - Brentwood 2*
Number of rooms: 71
Reservation Options:
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Also Known As:
Studio Plus Brentwood

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