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Hyatt Place Nashville/Brentwood

Certificate of Excellence
3.0 of 5
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202 Summit View Drive, Brentwood, TN 37027 (Formerly "AmeriSuties")
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1 room 1 guest
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Hyatt Place Nashville\/Brentwood
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265 Reviews from our TripAdvisor Community

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Traveler rating
    108
    96
    42
    12
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milwaukee
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked our room nearly a year ahead of our stay at the Hyatt Place, Brentwood. We were coming to town for my son's graduation from Vanderbilt and wanted to be sure to have a room on the busy weekend. About a month before our stay I received an email from an odd-sounding email address from Expedia (with whom we... More 

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2 reviews
4 of 5 stars Reviewed 1 week ago

Very nice stay, clean, friendly staff, great pool, very nice rooms, etc. But the food at the breakfast bar was very disappointing. It was not well cooked - eggs were runny and the meat over cooked; the food in general was over seasoned and not much variety if you were trying to be healthy.

Review collected in partnership with Hyatt Hotels

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Paris, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel, they put me in one of the newly renovated rooms and I was very comfortable. The staff was friendly and helpful. The complimentary breakfast was good. I will definitely stay there again. The shuttle driver was made several good suggestions for dinner.

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Mansfield, Massachusetts
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed over the weekend in Nashville and saved a ton of money by NOT staying in a downtown hotel. Instead, we stayed at the Hyatt Place in Brentwood which was only 15-20 minutes south of Nashville. The hotel is right off of I-65 and its a straight shot into town. The rooms are clean, comfortable and... More 

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HPBrent, Front Office Manager at Hyatt Place Nashville/Brentwood, responded to this review

Reading your review was very refreshing! Thank you so much for the positive feed back. I am glad to hear that our staff exceeded your expectations. We hope to see you again soon! More 

Clinton, Arkansas, United States
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed two nights while helping our son move to Nashville. The hotel was very clean, the staff friendly and efficient and the bed comfortable. As has been mentioned several times in previous reviews, the bathroom is very tight and awkward to use. The room was otherwise comfortably spacious.

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HPBrent, Front Office Manager at Hyatt Place Nashville/Brentwood, responded to this review

Thank you so much for your review! We are very glad that you enjoyed your stay with us. I do apologize for the inconvenience of the bathroom, we do wish they were a little bigger as well. Thanks for staying with us and we hope to see you again! More 

Chicago, Illinois
Level Contributor
105 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel was nice enough. Felt a little overpriced for its location and amenities. Very clean room. Odd set up having sink and dressing aRea right in bedroom. Very very tiny toilet and tub area. Hard to dress in that tiny space. Could have taken some space from the huge sitting area and just put up a door or at least... More 

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HPBrent, Front Office Manager at Hyatt Place Nashville/Brentwood, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your... More 

Pittsburgh, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

A very clean hotel. Quiet, nice amenities- outdoor pool, gym area. Breakfast area is small; good selection of food. Could have better space allocation in rooms- smaller sitting area and larger personal areas.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HPBrent, General Manager at Hyatt Place Nashville/Brentwood, responded to this review

Thanks so much for you review! We are so glad you enjoyed your stay! We wish we could change the size at times ourselves! I do hope this does not refrain you from staying with us again! Thanks for choosing Hyatt Place Brentwood! More 

Birmingham, Alabama
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Thanks to other reviews, I knew the bathroom was going to be tiny (yes, it is TINY). What I didn't know was how poorly run this Hyatt Place was (I have stayed at several others so I thought they would be consistent). We had a bad check-in experience. Four adults and three toddlers waiting in the lobby for three check-in... More 

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Katy, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

We had family and friends tell us how much they enjoyed their stay at this hotel. Excellent Hotel, Excellent Service. Much appreciated our time there. I would definitely recommend this to all friends and families. Thank you!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HPBrent, General Manager at Hyatt Place Nashville/Brentwood, responded to this review

Thanks so much for the review! We are so glad you enjoyed your stay! We look forward to having you stay with us again in the future! More 

Chicago, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 25, 2015

The place was nicely set up and the room is very spacious...however I would rather give up a few feet of living space so that I could use the washroom or shower a little bit easier. The toilet and stand up shower is sooooo tight! To close the door you have to straddle the toilet or walk into the shower.... More 

Was this review helpful? Yes
HPBrent, General Manager at Hyatt Place Nashville/Brentwood, responded to this review

Thanks so much for your review! I do apologize for the bathroom size. However, I do wish I could change the size but unfortunately I have no control of that. I do hope our other ammentities; Free Breakfast, free Wi-fi, pool, fitness center; etc over compensated for the bathroom issue. I do hope you give us another try in the... More 

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