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BEST WESTERN Kelly Inn

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1607 East Highway 50, Yankton, SD 57078
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1 room 1 adult
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BEST WESTERN Kelly Inn
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197 Reviews from our TripAdvisor Community

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Aitkin, Minnesota
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great staff on the phone when making the reservation. Talked with Jessica and she was so helpful and quick in getting my reservation completed. Hotel was clean and very quiet. Restaurant had great food and also great staff. Overall stay was great! We were in Yankton to attend a funeral and it was great not to have any issues with... More 

Review collected in partnership with Best Western

Helpful?
Thank Karen M
BWYankton, General Manager at BEST WESTERN Kelly Inn, responded to this review

Thank you for your kind comments regarding our staff and service. I am grateful you took the time to let us know of your satisfaction. I hope you will give us another opportunity to serve you should you find yourself in the Yankton area. More 

Stillwater, Oklahoma
Level Contributor
8 reviews
5 of 5 stars Reviewed January 6, 2016

We booked a handicapped room and it was excellent. The shower was a walk in and was easy to use very clean. The staff were all very friendly and helpful. There is an attached restaurant, Minerva's, that was wonderful. The complementary breakfast was very good also.

Helpful?
Thank Kerry D
BWYankton, General Manager at BEST WESTERN Kelly Inn, responded to this review

Thank you for taking the time to post a review on tripadvisor. We appreciate your comments concerning the BEST WESTERN Kelly Inn of Yankton and are glad you found everything to your liking. I hope you will give us another opportunity to serve you should you find yourself in the Yankton area. More 

Hot Springs
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 27, 2015 via mobile

The rooms look OK but there are bed bugs! I stayed in room 148 and I could've sworn I felt something crawling on me late at night. When I awoke the next morning, sure enough I was covered in bites that were swollen and terribly itchy! Never having encountered bed bugs my husband and I googled where to find them... More 

Helpful?
1 Thank Christin H
BWYankton, General Manager at BEST WESTERN Kelly Inn, responded to this review

Thank you for your candid feedback. All your comments are essential to educating our staff about good and bad service. We have been in contact with our pest elimination provider for a thorough inspection of the room. While there was evidence of spiders, there was no other evidence of any other bugs, present or past. Our housekeeping staff is trained... More 

Des Moines, United States
1 review
4 of 5 stars Reviewed December 21, 2015

found this hotel very clean and welcoming. they allowed us to travel with our family dog very easily. They even moved us from the second floor to a first floor room with an exterior door. THANK YOU!!!

Review collected in partnership with Best Western

Helpful?
Thank Lynda H
BWYankton, General Manager at BEST WESTERN Kelly Inn, responded to this review

Thank you for taking the time to acknowledge your satisfaction with our accommodations and service during your stay at the BEST WESTERN Kelly Inn. We appreciate your patronage and look forward to your return visit with us. More 

Canton, United States
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed December 20, 2015

Room Carpet was gross dirty. Room was not ready. Breakfast was good. Lobby was pretty. Pool and area nice and clean. Watch out for water blaster in pool. Nasty when people hit you in the face. Slow check in. Great check out. Rooms are dark. Beds are great. Poolside rooms are awesome location.

Review collected in partnership with Best Western

Helpful?
Thank Paulette O
BWYankton, General Manager at BEST WESTERN Kelly Inn, responded to this review

Thank you for sharing your comments on your recent stay with us. I want to apologize for not meeting and exceeding your expectations during your visit. Please be assured your comments have been addressed. I hope you will give us another opportunity to serve you. I can assure you we will do everything we can to make your stay a... More 

Grand Forks
1 review
3 of 5 stars Reviewed December 16, 2015

I was tired when I arrived. The stay was OK. I was up early. The breakfast was barely passable. The food was minimal in selection The room was crowded It was noisy I was tired when I left The day was not bright and cheery.

Review collected in partnership with Best Western

Helpful?
Thank Lars H
BWYankton, General Manager at BEST WESTERN Kelly Inn, responded to this review

Thank you for sharing your comments on your recent stay with us. Receiving comments from our guests is one of our most important sources of constructive feedback. I hope you will give us another opportunity to serve you should you find yourself in the Yankton area. More 

Granger
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 7, 2015

Kelly Inn Best Western is a great hotel! Clean rooms, helpful staff! They go above and beyond to make you feel comfortable. Sara at the hotel actually reads the comments that come in and if there are any problems, she contacts you. That is customer service!

Review collected in partnership with Best Western

Helpful?
Thank Jessica K
BWYankton, General Manager at BEST WESTERN Kelly Inn, responded to this review

Thank you for your kind comments regarding our staff and service. I am grateful you took the time to let us know of your satisfaction. We look forward to your return. More 

Aberdeen, United States
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed December 4, 2015

WiFi is unacceptable for the business traveler. I asked and there is no plan to upgrade. You might be able to get the business traveler once, but not again. Dirty dishes at the restaurant. I received a dirty glass at the restaurant and it grossed me out. The staff is friendly and the room was nice, just didn't make up... More 

Review collected in partnership with Best Western

Helpful?
Thank Jon O
BWYankton, General Manager at BEST WESTERN Kelly Inn, responded to this review

Thank you for sharing your comments on your recent stay with us. I want to apologize for not meeting and exceeding your expectations during your visit. Please be assured your comments have been addressed. I hope you will give us another opportunity to serve you. I can assure you we will do everything we can to make your stay a... More 

Muscatine, United States
1 review
5 of 5 stars Reviewed November 16, 2015

this hotel is very nice. The staff is friendly and helpful. Our room was comfortable, the beds are a little to soft for my taste, but the are nice beds if you like really soft ones. My kids love the pool! The breakfast is really yummy as well! Great place, good value!

Review collected in partnership with Best Western

Helpful?
Thank Kristi G
BWYankton, General Manager at BEST WESTERN Kelly Inn, responded to this review

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. More 

1 review
4 of 5 stars Reviewed November 13, 2015

The Best Western Kelly Inn was a welcomed port in a storm. The hotel was very comfortable and the services were much appreciated. The staff was very friendly and welcoming. The fireplace in the Minerva's restaurant next door provided some needed coziness on a cold, windy November evening. The food at Minerva's was great and the beer was cold. The... More 

Review collected in partnership with Best Western

Helpful?
Thank Marc M
BWYankton, General Manager at BEST WESTERN Kelly Inn, responded to this review

Thank you for taking the time to post a review on tripadvisor. We appreciate your comments concerning the BEST WESTERN Kelly Inn of Yankton and are glad you found everything to your liking. I hope you will give us another opportunity to serve you should you find yourself in the Yankton area. More 

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