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All 11 Watertown hotels

Holiday Inn Express Watertown

2.5 of 5 Hotel   |   3900 9th Avenue SE, Watertown, SD 57201
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65%
Ranked #6 of 11 hotels in Watertown
A recent review
4 of 5 stars reviewed 2 weeks ago
Mark T Petoskey, Michigan, United States
  • Overview
  • Reviews (43)
  • Photos (24)
  • Amenities
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43 people have reviewed this hotel

Traveler rating
    11
    16
    10
    2
    4
See reviews for
23
3
4
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Petoskey, Michigan, United States
Contributor
16 reviews 16 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Bed was comfortable, front desk staff was friendly even though I ended up having to check out 2 days early. Room was quiet. I did not realize there was also an indoor water park in the hotel. Shower water pressure was great and the drains work. Very important. What I did NOT like was the "high speed internet" was slow.... More

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Contributor
16 reviews 16 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We purposely booked this hotel to be able to use the pool after a long day of driving, mistake. It was busy when we first got there but that soon cleared out and we thought we were good to go. Until we tried to actually get in the water - it was freezing. I made it in, but didn't last... More

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Mandan, North Dakota
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 1, 2014

Wow, where to begin. We stayed here one night on a long road trip. This was actually our second time staying here. We stayed one night last year and loved it. Our room was wonderful, and our 2 little kids had a blast in the kiddie pool. Fast forward a year. This visit was an all together different experience. We... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Watertown, responded to this review

Dear 2crazyboysmom, Thank you for staying with us again on your recent road trip. We are delighted to read you liked the cleanliness of your room and your kids enjoyed our Splash pool. We apologize you were not satisfied with the size of the room you had and your in-room Air Conditioner system was a let down. We are very... More

Watertown, South Dakota
Top Contributor
65 reviews 65 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 28, 2014

We stay here sometimes for birthday parties for our kids. They let you use the breakfast room at a first come basis. The place is always very busy. They have a nice waterpark for the kids and a great breakfast in the morning

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Rapid City, South Dakota
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 25, 2014

The front desk staff are friendly and very helpful upon arrival. They provided extra key cards for the rooms. We were also able to check in early. The housekeeping and kitchen crew provided great service. The breakfast area is stocked with a variety of meal choices for guests. If there is anything needed, a kitchen staff person will bring it... More

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ABERDEEN
Contributor
15 reviews 15 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 4, 2014

I was on my way home in freezing rain and a blizzard when I decided to finally stop. I had no credit card and no cash so I had to have a credit card done over the phone. Steph was great in helping me and getting everything. She got me in my room with no hitch. She was even checking... More

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watertown, sd
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 31, 2013

We rented this room to take the grand kids to their indoor waterpark. The kids age 9 & 10 had fun on the large slide. The pool isn't very large but the kids still enjoyed it. There is a nice swim area for kids 8 & under, with a slide and waterfalls. The room was nice and clean. Breakfast was... More

Was this review helpful? Yes 1
Oklahoma
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2013

We were in Watertown for a family funeral. The staff at the Holiday Inn Express were amazing. Very genuine, accomodating, friendly. The rooms were clean and had everything we needed. Thank You for helping to make a stressful situation much less stressful.

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Mitchell, South Dakota
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 3, 2013 via mobile

We requested our 2 rooms to beside each other since my parents joined us on this trip. When we got there the front desk lady said she put someone inbetween our rooms. With having a 13 month old that goes to bed by 8pm, I wanted our rooms next to each other so I could take the video baby monitor... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Watertown, responded to this review

Dear angardem, Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the over-all issues you had during your stay. It is regrettable that we fell below your expectations. We have sent you a private message to obtain some additional information. Thank you for staying and we look forward to hearing... More

Travelers are raving about these Watertown hotels

Minnesota
Contributor
13 reviews 13 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 15, 2013

Just stayed one night at this hotel to visit my husband who is working in the Watertown area for a few weeks and had a fantastic time! My older daughters (8&7) loved the waterslide and pool and the area for the younger kids was perfect for my 3 year old. My husband and I were able to relax in the... More

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Additional Information about Holiday Inn Express Watertown

Address: 3900 9th Avenue SE, Watertown, SD 57201
Phone Number:
Location: United States > South Dakota > Watertown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Watertown 2.5*
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Also Known As:
Holiday Inn Express Watertown Hotel Watertown
Holiday Inn Watertown
Watertown Holiday Inn

24 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (12)
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Pool/beach area (3)
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Hotel & grounds (4)
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Dining (3)
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Other (3)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Hotel and Suites Watertown is home of the Terry Redlin Art Center, Mellette House, and the Bramble Park Zoo.Conveniently located near shopping.Gaming just minutes north of I-29.Watertown municipal golf course just west on hwy 212. Features include 140 ft. water slide with splash pool, sports pool, children's enchanted pool, large whirlpool and arcade. Winter Hours:September 1st thru May 31st Sunday 8 am to 11 am, Monday through Thursday closed, Friday 5 pm to 10 pm, Saturday 8 am to 10 pm. Summer Hours: June 1st thru August 30th Sunday 8 am to 11 am and 5 pm to 10 pm, Monday through Friday 5 pm to 10 pm, Saturday 8 am to 10 pm. Free deluxe breakfast, free local & 800 calls, free high-speed wireless and hardwired Internet access. Well equipped exercise room, meeting room, guest laundry, and business center. Located at exit 177 on I-29. The Holiday Inn Express Hotel and Suites offers 66 rooms with 24 suites and an elevator. Visit Watertown, SD and Stay Smart at the Holiday Inn Express Hotel. ... more   less 
Number of rooms
66

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