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All 11 Wall hotels

BEST WESTERN Plains Motel

712 Glenn St., PO Box 393, Wall, SD 57790
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Ranked #4 of 11 hotels in Wall
A recent review
4 of 5 stars reviewed 6 days ago
14carolt
  • Overview
  • Reviews (193)
  • Photos (36)
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193 people have reviewed this hotel

Traveler rating
    59
    55
    47
    20
    12
See reviews for
91
56
9
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
1 review
4 of 5 stars Reviewed 6 days ago NEW

First room assigned had terrible urine smell. Reported and and were moved to new room which was with nice odor. Good bed and quiet. Stayed at a super eight one which didn't even have a microwave or fridge. All other Best westerns had good breakfast and just have to say would not recommend super eight but highly do Best Western... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bwplains, Manager at BEST WESTERN Plains Motel, responded to this review

Thank you for your recommendation and glad we could get you to a room that work out better for you. We hope to see you again in the future. Jackie Heathershaw manager August 28, 2014 More

Becker, Minnesota
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Such a wonderful experience! I am a germaphobe - especially in hotels - and I wasn't concerned here at all. The hotel appears to be old but the room looks modern and updated. The staff were wonderful - we weren't expecting maid service (we stayed two nights and forgot to put the DND sign on our door) but when we... More

Was this review helpful? Yes
bwplains, Manager at BEST WESTERN Plains Motel, responded to this review

Glad our stay went well. We hope to see you again in the future. Jackie Heathershaw manager August 28, 2014 More

Wall, United States
1 review
2 of 5 stars Reviewed 1 week ago

Don't recommend unless you like carrying luggage up a flight of stairs. Room very small. Air conditioner inefficient. Wifi did not work well. The location was very good. Walking distance to Wall Drug. Breakfast was kind of skimpy.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwplains, Manager at BEST WESTERN Plains Motel, responded to this review

we apologize for you having to go upstairs. Hopefully you can come again and get a nice big room downstairs. Thanks for our comments as we take all good and bad and try to improve ourselves for the next guest. Jackie Heathershaw manager August 25, 2014 More

Huntley, United States
1 review
1 of 5 stars Reviewed 1 week ago

There were bugs everywhere, on the headboards, bathroom floor, bathtub and window sills. The room was not clean and we didn't want to stay but had no where else to go, The breakfast was not great, soggy scrambled eggs and greasy patty sausage. This is an older motel that needs to be updated and cleaned.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwplains, Manager at BEST WESTERN Plains Motel, responded to this review

I am so sorry you did not have a good experience. the experience you had is not a normal one at our property and we strive for perfection . We use all comments to try and see we can improve in any areas so thank you fro your comments and once again we apologize for your experience. Jackie Heathershaw manager... More

Candiac
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Smelled terribly of cleaning solvents. Got used to it, but it stayed with us all night. Overpriced as usual in tourist traps. Room was narrow and tight. Air conditioner worked okay after we moved the table away from it (blocking the door then). Internet connection was very slow. Our room was on the second floor, with no elevator - tough... More

Was this review helpful? Yes
bwplains, Manager at BEST WESTERN Plains Motel, responded to this review

Sorry to hear you had such a bad experience. We will make sure that your comments get to the right personnel. Jackie Heathershaw manager August 9, 2014 More

Springdale, Arkansas
Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed one night on our way to the Black Hills. This is an older motel but we found it to be clean and run like a well-oiled machine. We had stayed there 12 years ago and it was still probably the best in Wall. We had a ground floor room which allowed us to park our motorcycle at the... More

Was this review helpful? Yes
bwplains, Manager at BEST WESTERN Plains Motel, responded to this review

Thank you for staying in Wall with us at the Best Western. We hope you enjoyed the friendly people and come and see us again sometime. Jackie Heathershaw manager August 5, 2014 More

Oshkosh
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed one night in late July while visiting Black Hills/Badlands. The complex is very clean, very organized. We got the feeling from the moment we arrived the front desks (2 very stern and direct ladies) that things would go well for us if we didn't ask any questions and followed their rules. They were efficient, but curt. Not like... More

Was this review helpful? Yes
bwplains, Manager at BEST WESTERN Plains Motel, responded to this review

I apologize for the sternness of my front desk clerks. this is not the norm for us and they will be spoken too. Please give us another try if you head this way. We appreciate your comments so we can try to use them to help better our service. Jackie Heathershaw August 5, 2014 More

San Jose, CA
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Considering that Wall is a tiny town near the South Dakota Badlands, this was a nice find. We were very pleased with our overall experience. Nice amenities and a good breakfast to get the day started.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwplains, Manager at BEST WESTERN Plains Motel, responded to this review

thank you for your great comments. We hope you come to Wall again sometime and tell your friends to come too. Jackie Heathershaw Aug 5, 2014 More

Oakland, California
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We were given a downstairs room when we asked for an upstairs one; we checked in at 4 p.m. which was not late. There must have been a couple of 800 lb. gorillas staying above us. We could hear them even through earplugs. There were flies everywhere including in the room. The bed was lumpy, there wasn't a refrigerator or... More

Was this review helpful? Yes 1
bwplains, Manager at BEST WESTERN Plains Motel, responded to this review

We are sorry to hear you did not enjoy your stay with us. We are a small town with small town flavor. We hope the rest of your vacation went well. Jackie Heathershaw manager August 5, 2014 More

Contributor
15 reviews 15 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 28, 2014

Nothing special but it beat sleeping in a tent in the Badlands with tons of Mosquitos and 90 degree heat which was my other option. Staff were friendly. Place shows its age - dark, slow Internet, old mattresses. But it was clean, which scores well for me. I would stay here again if I needed a place while passing through.... More

Was this review helpful? Yes 1
bwplains, Manager at BEST WESTERN Plains Motel, responded to this review

Glad you got a chance to visit Wall. we appreciate your comments and will try to use them to help improve service to our customers. We hope we get to see you again sometime. Jackie Heathershaw manager July 28,l 2014 More

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Additional Information about BEST WESTERN Plains Motel

Address: 712 Glenn St., PO Box 393, Wall, SD 57790
Phone Number:
Location: United States > South Dakota > Wall
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Plains Hotel Wall
Best Western Wall
Wall Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Number of rooms
74

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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