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Holiday Inn Express Hotel & Suites

Certificate of Excellence
2.5 of 5
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2721 Lazelle, Sturgis, SD 57785
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Holiday Inn Express Hotel & Suites
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Ranked #3 of 4 Hotels in Sturgis
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Tori R Denver, Colorado
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109 Reviews from our TripAdvisor Community

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Traveler rating
    59
    29
    17
    3
    1
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40
37
5
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Denver, Colorado
Level Contributor
1 review
5 of 5 stars Reviewed 3 days ago NEW

We moved here from a horrible Days Inn night across the street experience. Everything about this hotel is fantastic. The room was on the ground floor close to the fitness area and pool. It was very clean and quiet. I enjoyed the workout facility and the hot tub. The staff was very delightful answering all our questions and giving us... More 

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Alva, Florida
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We started at the hotel rated #1 but it was a dump. We moved to Holiday Inn Express and could not have been happier. Beautiful lobby and plenty of parking in the lot. We had a very spacious room that was both very clean and comfortable. The breakfast was well stocked and well prepared. I'm not sure why this property... More 

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100 Mile House, Canada
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything about this hotel was great, with the exception of the air conditioner was not working properly. I prefer my room cool when I sleep and the air would not stay on and I could not open the window because it was raining very hard against the window. The staff was very friendly and tried to fix it, and we... More 

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Halifax
Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 26, 2015

Another long day of driving, we arrived to find they had the room all ready for us and we were on the ground floor, perfect! There was plenty of hot water in the morning. the bed was comfortable, the room was nice, the food for breakfast was good. Besides cereal, oatmeal and yogurt, they had waffles, scrambled eggs, biscuits and... More 

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Grafton, Wisconsin
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

This hotel was clean and comfortable. Upon checking in with a pet they provided a couple of treats for him! Its always nice to feel like bringing your dog along isn't a burden. Nice pool area, hot tub and game room. The hot breakfast was delicious (especially the biscuits and gravy and cinnamon rolls!!) This hotel isn't right downtown but... More 

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Istanbul, Turkey
Level Contributor
68 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed March 29, 2015

The hotel's location is good and the room that I stayed was clean. The hotel is quite near to the highway and recommend to the quests to stay on the otherside of the hotel. But this is not a big disadvantage as you can get to the highway very fast and quickly get to the towns nearby. At night time,... More 

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South Dakota
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 17, 2015

We had a family of 6 so we booked a suite. When we went to get ready for bed, we opened up the couch to find out there was NO hide-a-bed, which there was supposed to be. I went to the front desk and they gentlemen said "oh you're in room 312. He knew there wasn't a bed there. We... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear jenn0873, Thank you for taking the time to write us a review regarding your recent stay. Please accept our sincere apologies for falling short of your expectations specifically with the room assignment. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests as your comments are being shared with... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed February 22, 2015

We are telling across country and stopped in Sturgis for the night. The room was clean but the bathroom was far from it. The bathroom floor hadn't been mopped. I could see the dirty paw prints from the previous occupants four legged companion. The sink was also pretty nasty. The shower sounded like it was going to take off! The... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Morgan K, Thank you for taking the time to post a review of our property. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is regrettable we fell short of your expectations during your stay. We take the confidence our guests place in... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 21, 2015

Our room was clean. The breakfast was pretty good. The kids loved the indoor water slide. The pool could have been a little warmer but it wasn't cold. I would have given it 5 stars but for some reason our wifi didn't work and no one could figure out why, for this reason alone I gave it four stars. All... More 

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Rapid City
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed January 6, 2015

Amazing stay with family and friends for new years eve! Amazing staff and room was amazing and clean! Will stay again! Must stay when in town! Great pool and hot tub breakfast was great! !!!!! Front desk attendant was very helpful!

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