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Holiday Inn Spearfish - Northern Black Hills

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305 N 27th St., Spearfish, SD 57783
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Holiday Inn Spearfish - Northern Black Hills
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Holiday Inn Spearfish - Northern Black Hills
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24 reviews from our community

Traveler rating
    10
    9
    4
    1
    0
See reviews for
11
5
1
3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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IL
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hotel had 2 hot tubs and neither of the jets were working. If you have any issues ( I have issues with my knee) do not use the pool. They do not have steps going into the pool, they only have ladders. Room was clean and in good condition. Hotel staff are very friendly. The restaurant is attached to the... More 

Was this review helpful? Yes
Eric S, Director of Marketing at Holiday Inn Spearfish - Northern Black Hills, responded to this review

Dear kdm11559- Thank you for staying with us and taking the time out of your day to give us a constructive review. I sincerely apologize for the pool being without steps as they were just removed to have repairs made and will be re installed here again shortly. We do have a chair lift available to use for those having... More 

1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

During my two night stay at the Holiday Inn at Spearfish I noted my entire experience. At my arrival I encountered a clean cut and fresh looking youth named Sam who spoke to me clearly and politely despite my obvious jet lag. My first problem was with the television channels not working properly. When I called the front desk for... More 

Was this review helpful? Yes
Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everyone that works here are well trained and extremely friendly. The whole facility is immaculate. A big surprise is the restaurant attached to the hotel. We usually don't eat at hotel restaurants, however this is an unusually good spot. The day clerk told us about a hike at The Historic Hatchery and Spearfish Canyon. What a beautiful place to walk... More 

Was this review helpful? Yes 1
Eric S, Director of Marketing at Holiday Inn Spearfish - Northern Black Hills, responded to this review

Dear Robetts- Thank you so much for choosing to stay with us and giving us such a glowing review. I'm glad you found everything from our staff, to our new remodeled hotel, to our excellent restaurant to exceed all of your expectations. I hope you do get to visit again on your next time through and we'll strive to make... More 

Lemmon, South Dakota
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Great rooms, very clean, comfortable beds & fast and friendly check in and out . Easy to access the wonderful attached restaurant . Inside or outside door access. The headboards had electrical plug-ins on each side, that was great!!!!

Was this review helpful? Yes
Eric S, Director of Marketing at Holiday Inn Spearfish - Northern Black Hills, responded to this review

Dear Jean D- Thank you so much for choosing to stay with us and taking the time to review our hotel. I'm very glad to read you were happy with virtually everything about your stay. We certainly appreciate your business and kind words. We also look forward to you visiting us again in the near future. Sincerely- Eric Schmidt DIrector... More 

McKenzie, North Dakota
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 16, 2015

We checked in for a two night stay, upon entering our room we tried to hook up to the internet and could not get it to work and also the toilet would not flush. I called the front desk and they did send someone up right away, he told me that the toilet was a low flow and was working... More 

Was this review helpful? Yes 1
Eric S, Director of Marketing at Holiday Inn Spearfish - Northern Black Hills, responded to this review

Dear NDBrenda- Thank you for choosing to stay with us and giving us a thorough review of your stay. I'd like to sincerely apologize for the inconveniences you experienced during your stay. I know any internet connectivity, plumbing or key card issues can be extremely frustrating. I am happy to tell you we are very close to a huge internet... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2015

We had a great stay at the Spearfish Holiday Inn. The staff was friendly and the maids were very accommodating. The room and bathroom was clean and the beds were super comfortable.Will be staying again!

Was this review helpful? Yes 1
Eric S, Director of Marketing at Holiday Inn Spearfish - Northern Black Hills, responded to this review

Dear Tyler F- Thank you for taking time out of your day to review our property. I'm very happy to read you enjoyed virtually everything about your stay. We certainly appreciate your business and kind words, and we hope you visit us again in the near future. Sincerely- Eric Schmidt Director of Marketing More 

Wisconsin
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 9, 2015

Sure, that is what hotels are supposed to be but these folks kick it up a notch. The staff is very friendly and understand the need for special requests. The hotel itself is welcoming and the rooms are very nice from heating to beds to the TV and lighting. The hotel has a fresh feel to it and is conveniently... More 

Was this review helpful? Yes 1
Eric S, Director of Marketing at Holiday Inn Spearfish - Northern Black Hills, responded to this review

Dear djrhudson- Thank you so much for choosing to stay with us and for taking time out of your busy day to review our hotel. I'm very happy to read you enjoyed almost everything about your stay and especially enjoyed your comments about our staff. Your comments are spot on with regards to the pool and I'm very excited to... More 

Saint Paul, Minnesota
1 review
3 of 5 stars Reviewed December 15, 2014

We were in town for graduation. Room was ok but had a weird smell. My biggest problem was the pool my son could not get out because a step was broken. I thought he was just playing around till I saw the problem and it was so cold his lips were blue.

Was this review helpful? Yes
Eric S, Director of Marketing at Holiday Inn Spearfish - Northern Black Hills, responded to this review

Dear kelly c- Thank you for choosing to stay with us while you were in town celebrating a graduation and taking the time to give us a review of your stay. I'd like to sincerely apologize for your overall experience with our pool and I greatly appreciate you bringing these items to our attention so we can address them as... More 

South Dakota
Contributor
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 3, 2014

Hotel recently updated their rooms and lobby... much better look now. The restaurant is great and pool area open and nice for hosting small gatherings. I understand they will be remodeling the entire pool area in the first half of 2015

Was this review helpful? Yes
Eric S, Director of Marketing at Holiday Inn Spearfish - Northern Black Hills, responded to this review

Dear geckoinsd- Thank you for choosing to stay with us. I'm very happy to read you enjoyed our recently renovated guest rooms and common areas. You are correct, our pool area will be our next phase of renovation and we're confident it will be something our guest enjoy very much! Thank you for taking the time to give us a... More 

Twentynine Palms, California
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 25, 2014

We are currently moving across the country and hit a deer last night, the tow truck company was nice enough to give us a ride to Spearfish (closest Ford dealership). The staff here is super nice and very understanding of our situation. They got us into a room super fast and even gave us a military discount! The room is... More 

Was this review helpful? Yes
Eric S, Director of Marketing at Holiday Inn Spearfish - Northern Black Hills, responded to this review

Dear amy t- So sorry to read about your unfortunate deer incident. I'm glad you were able to get a ride to town and choose to stay with us. I'm also happy to read our staff treated you with compassion and understanding. Thank you for the great feedback and I wish you the best on your move and travels. Sincerely-... More 

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