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Sheraton Sioux Falls Hotel & Conference Center

3.5 of 5 1211 North West Ave, Sioux Falls, SD 57104
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Sheraton Sioux Falls Hotel & Conference Center
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Sheraton Sioux Falls Hotel & Conference Center
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231 reviews from our community

Traveler rating
    59
    75
    56
    20
    21
See reviews for
57
48
13
76
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Clean place. Nice restaurant, gym and indoor pool and hot whirlpool. Club floor with good hot continental breakfast, evening snacks and free unlimited soft drinks, water and coffee. Parking is free. Good service.

Was this review helpful? Yes
Deadwood, South Dakota
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed Nov 20 2014. Excellent in every way.quiet clean and comfortable. Very tastefully remodeled. will stay here again. also pet friendly. Wouldn't even have considered this hotel if not pet friendly.

Was this review helpful? Yes
Karen M, General Manager at Sheraton Sioux Falls Hotel & Conference Center, responded to this review

Dear vhehn, Thank you for sharing your great review of our property. We look forward to welcoming you back! Sincerely, Karen Masterson General Manager More 

MN
Contributor
15 reviews 15 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 10, 2014

First off, the hotel itself is gorgeous! Our room on the third floor was very comfortable. The cleaning lady had left behind an item from the previous tenant so I have no idea how well it was cleaned. The bed is huge and comfortable! Soft and very nice. It just goes downhill from there. The wifi is horrible! It's not... More 

Was this review helpful? Yes
Karen M, General Manager at Sheraton Sioux Falls Hotel & Conference Center, responded to this review

Dear mkbyrnes, Thank you for taking time to share feedback regarding your recent stay. Although you encountered issues (which I will be sharing with my management staff), I am happy to hear that you found the hotel itself to be comfortable. I hope you will reconsider staying with us in the near future! Sincerely, Karen Masterson General Manager More 

gregory, sd
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 10, 2014

We had tickets for the Craft beer event being held in the convention center, so this was a perfect location. Check-in went smoothly and our room was nice and clean. But .. . . they charge extra for wi-fi. I just think that is ridiculous when you spend that much for a room. It was 10.99 for 24 hours and... More 

Was this review helpful? Yes
Karen M, General Manager at Sheraton Sioux Falls Hotel & Conference Center, responded to this review

Dear Julie b, Thank you for taking time to share your feedback. I am happy to hear that your overall experience was a good one. We look forward to welcoming you back! Sincerely, Karen Masterson General Manager More 

Grinnell, Iowa
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 9, 2014

Excellent place for a recent conference I attended. Hotel was superbly clean. Staff was friendly and very helpful. Conference center had awesome food and plenty of space. Plenty of free onsite parking with easy access to the hotel. Highly recommended.

Was this review helpful? Yes
Karen M, General Manager at Sheraton Sioux Falls Hotel & Conference Center, responded to this review

Dear 007mpd, Thank you for taking time to share feedback and recommendation! We look forward to welcoming you back to Sioux Falls! Sincerely, Karen Masterson General Manager More 

westlake village
Top Contributor
57 reviews 57 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 9, 2014

Ok let's start. The rooms were clean and the bed was comfortable. I would have like my sheets changed so not a friend of their 3 night policy. Shower is Lukewarm with no water pressure. Tv is fine as is the furniture. Restaurant should be avoided.bad service/understaffed

Was this review helpful? Yes
Carthage, South Dakota, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 7, 2014

We got a group discounted rate of $109 per night. Was not worth it. No free wifi. They didn't change the sheets at all. Staff was uncaring. The first night i got a blood spot on my sheets in a noticeable place. The never changed the sheets. I called and asked why and was told that if you are staying... More 

Was this review helpful? Yes 2
Karen M, General Manager at Sheraton Sioux Falls Hotel & Conference Center, responded to this review

Dear Kris M, Thank you for taking to share feedback regarding your recent stay. I have shared this review with my appropriate department managers. I hope you will reconsider staying with us again! Sincerely, Karen Masterson General Manager More 

Senior Contributor
23 reviews 23 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 6, 2014

I found the Sioux Falls Sheraton an exceptional property for a Midwest hotel. It is a great value as well. It has very well equipped rooms with comfortable beds. The bathrooms are well lit and equipped. The wifi is superb and reasonably priced. It is also available in the lobby. The hotel has a great exercise facility, lots of treadmills... More 

Was this review helpful? Yes
Karen M, General Manager at Sheraton Sioux Falls Hotel & Conference Center, responded to this review

Dear Scott W, Thank you for taking time to write a great review of our property! We look forward to welcoming you back in the future. Sincerely, Karen Masterson General Manager More 

Rapid City, South Dakota
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 30, 2014

Hotel charged for wifi, refrigerators, microwaves. Toilet was dirty at check in and when informed of this, still did not get cleaned. Ended up doing it myself. Also was bitten by something on my right shoulder, back and down the right side along the ribs. Check in staff was very nice.

Was this review helpful? Yes 1
Karen M, General Manager at Sheraton Sioux Falls Hotel & Conference Center, responded to this review

Dear Robin K, Thank you for taking time to share feedback on your recent stay. I have shared your review with the appropriate department managers. I hope you will consider staying with us again! Sincerely, Karen Masterson General Manger More 

Tampa, Florida
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 26, 2014

Very nice hotel. Great clean rooms. A little off the highway but well worth the slight detour. Only issue was they put us on the 3rd floor which makes it kind of hard to wake up in the middle of the night and discretely take dog out for a quick walk. Would stay again though.

Was this review helpful? Yes
Karen M, General Manager at Sheraton Sioux Falls Hotel & Conference Center, responded to this review

Dear 04Kat2014, Thank you for the review of our hotel. We are glad that you enjoyed your stay. We look forward to welcoming you back! Sincerely, Karen Masterson General Manager More 

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Additional Information about Sheraton Sioux Falls Hotel & Conference Center

Address: 1211 North West Ave, Sioux Falls, SD 57104
Phone Number:
Location: United States > South Dakota > Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Sioux Falls Hotel & Conference Center 3.5*
Number of rooms: 243
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Also Known As:
Sheraton Sioux Falls Hotel Sioux Falls
Sheraton Sioux Falls Hotel And Conference Center
Sheraton Hotel Sioux Falls
Sioux Falls Sheraton

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