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BEST WESTERN Empire Towers

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4100 West Shirley Place, Sioux Falls, SD 57106
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BEST WESTERN Empire Towers
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BEST WESTERN Empire Towers
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168 reviews from our community

Traveler rating
    66
    71
    23
    5
    3
See reviews for
59
59
9
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN Empire Towers
See the most recent reviews
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 27, 2013

Hotel is very clean, Staff is very friendly and professional. Very nice hot breakfast. Was pleasantly surprised with the snack out on the table for customers in the evening time. It was nice and thoughtful. Hotel honored all requests on our reservation also which was nice.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

Thank your for your review on our hotel. The cookies in the afternoon are a big hit! We are so pleased to read that you enjoyed your visit with us and to our area! Looking forward to seeing your again when you are in our area! Safe travels to you and your family! Danyell Nelson General Manager More 

International Falls, Minnesota
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 23, 2013

We have been on the road traveling and working our way home. We like staying at Best Western hotels. We were please with our room. very clean and comfortable. The only problem we had was when calling to confirm our reservation they did not have it. We did end getting a room thank goodness. We called the Bestwestern because we... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

Thank you for your recent review on our hotel. We are always pleased to read about our guest's experience at our hotel and in our area. Your reviews will help us succeed in leading the staff in superior customer care. Again thank you and safe travels! Danyell Nelson General Manager More 

Chicago area, United States
1 review
5 of 5 stars Reviewed July 22, 2013

Excellent experience - we stayed at 7 Best Westerns on this trip and this was the absolute best. Layout of facility (pool, breakfast area, etc.) was very convenient and the breakfast area and breakfast quality and presentation was outstanding. Highly recommend.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

Thank you for completing a review regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Safe travels! Danyell Nelson General Manager More 

Palatine, Illinois
Top Contributor
57 reviews 57 reviews
10 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed July 21, 2013

Stayed here on our way to Custer State Park in July! Nice hotel and nice staff! Room was really big and spacious! Good breakfast with wide array of items! Note that if you want this hotel book it early as this area seems to be the stopping point to and from the Rushmore area of South Dakota. This place is... More 

Was this review helpful? Yes
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

Thank you for submitting a review on your recent stay at our property. We hope your trip across our state was wonderful! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other... More 

Shawnee, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 15, 2013

Indoor pool was nice & well maintained. To our surprise Continental breakfast included very good cheese omlets and boiled eggs. Between the room decor, the pool and breakfast selection, even our 10 yo traveler was happy.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

Thank you for your review on your recent stay with us. It is always a pleasure to read about our guest's visit to the area. It was wonderful to see that your little one had fun. Hope to see you the next time you are in our area. Safe travels to you and your family. Danyell Nelson General Manager More 

St Cloud
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2013

We read the reviews before staying at the Empire Towers Best Western on W. Shirley Ave in Sioux Falls,SD for 3 days. It was not difficult to find. It's 50 yds west of the MacDonalds on 41st. We found the room quiet with a little shower noise in the early morning, but not too loud. It was nice to have... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

Thank you for taking a moment to submit your review on Trip Advisor regarding your recent stay with us. It is always a pleasure to read about our guest's visit to the hotel and the Sioux Falls area. On behalf of our entire team we hope to see you on your next trip to the area and travel safely! Danyell... More 

Burnsville, United States
1 review
5 of 5 stars Reviewed July 15, 2013

Nice clean property. Newer décor. Liked the large indoor swimming pool. The hot buffet breakfast was good with many choices. The location is excellent - just across the street from Empire Mall. There are several restaurants and bars within walking distance.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

Thank you for your recent review. Your feedback is greatly appreciated. Safe travels Danyell Nelson General Manager More 

Topeka, United States
2 reviews
4 of 5 stars Reviewed July 12, 2013

Only had 2 washclothes, could of used at least 4 for 2 people. Couldn't find a tv guide. Night front desk person was very helpful. Hotel was clean, breakfast was good. Would stay again. Swimming area was nice. Did not get any Best Western reward points for booking through mapquest. Some difficulity finding the entrance to the parking lot at... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

Thank you for your recent review on TripAdvisor! I appreciate all your feed back and will forward the review onto to the staff. Danyell Nelson General Manager More 

Seattle, Washington
1 review
5 of 5 stars Reviewed July 11, 2013

This was a great hotel, good breakfast, internet access in lobby. Would recommend it and would stay again. The staff was very helpful with dinner recommendations and the hotel was easy access to Hwy 29 and BP gas next door at a good price. The chocolate chip cookies at 4 PM were awesome.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

Thank you for your recent review, I enjoyed reading about your stay in Sioux Falls. Danyell Nelson General Manager More 

lancaster
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 9, 2013

When you walk in at check in time It smells like baked cookes because they realy bake them at that time nice touch.Oh and they are good. When you walk in it is bright and fresh . you see the front desk the break rm the lobby is comforable you see the pool. The pool is nice it could use... More 

Was this review helpful? Yes
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

Thank you for your review, your feedback is greatly appreciated. I enjoyed reading about your experience with us. I will forward your review on to the staff. Again thank you and travel safe! Danyell Nelson General Manager More 

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