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BEST WESTERN Empire Towers

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4100 West Shirley Place, Sioux Falls, SD 57106
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BEST WESTERN Empire Towers
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BEST WESTERN Empire Towers
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173 reviews from our community

Traveler rating
    70
    72
    23
    5
    3
See reviews for
62
61
9
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN Empire Towers
See the most recent reviews
Minnesota
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 4, 2014

My parents, my son and I all stayed here before we flew out of Sioux Falls Airport. The girl at the front desk that checked us in was amazing! She was smart, friendly and very helpful. We were allowed to leave our vehicle parked at the hotel for our entire vacation free of charge and the hotel provided transportation to... More 

Was this review helpful? Yes 1
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

Thank you for taking a moment to write a review about your stay with us. It is wonderful that we were a stop over point to final destination. Hope we will see you again next time you are in our area. Safe travels to you and your family. Thank you Danyell Nelson General Manager More 

Sioux Falls, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2014

The location makes it difficult to get to. Somewhat pricely, but understand why $25 per day for the pet. Staff very friendly and accommodating. Close to the mall and other shopping areas. There is a major price difference between the eastern and western side of the state of South Dakota.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

Thank you for submitting your review on Trip Advisor. It is always a pleasure to read about our guest's experiences in our area. Safe travels. Thank you Danyell Nelson General Manager More 

Volga, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed February 10, 2014

Spent a Friday and Saturday night at this hotel for shopping and dining with spouse. Hotel is close to the Empire Mall, restaurants, and freeway access in Sioux Falls. Room was clean room, hot breakfast items were served and price was reasonable. There were a few noisy children but not throughout the night.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

Thank you for taking a moment to submit a review on your recent stay with us. We value your feedback as a team and hope to see you on your next trip to our area! Safe travels to your family. Thank you Danyell Nelson General Manager More 

Comfrey
2 reviews
4 of 5 stars Reviewed February 3, 2014

Clean room, excellent breakfast except the milk was not cold, internet was lacking, couldn't get hooked up and when we did it would not stay hooked up. Beds were very comfortable. Only problem was the room above us. They were very noisy and it was very disturbing. Someone kept running back and forth and we could hear it.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

Thank you for submitting your review regarding your recent stay with us. We value your feedback as it helps us to provide superior customer care to each guest. Safe travels to you and your family. Danyell Nelson General Manager More 

Spring Lake Park, United States
2 reviews
5 of 5 stars Reviewed January 27, 2014

Great Accomodations, nice hotel, breakfast is good, very clean, very accomodating, great prices. close to many businesses and shopping areas. Have stayed here many times and the stay is always good and the staff are courteous and helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

Thank you for posting a review about your recent stay with us. It is always a pleasure to read about our guest's experience. See you again soon Safe travels, Danyell Nelson General Manager More 

Winnipeg, Canada
2 reviews
4 of 5 stars Reviewed January 24, 2014

We arrived after a long day and were quite happy to find out our room had a good size table with four chairs, we ordered delivery from Ruby Tuesday's as a menu was provided in our room. Food was good and it was nice to be able to eat at a proper table with nice chairs. Hotel had nice staff,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

Thank you for taking a moment to submit a review about our property! Your business is very important to us and we value your opinion. Our guests comfort is very important to us. We appreciate your comments and look forward to seeing you in the future. Safe Travels, Danyell Nelson General Manager More 

Winnipeg, Canada
Top Contributor
89 reviews 89 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 7, 2014

Very comfortable bed. Hotel is well situated just off the I 40 and close to restaurants and shopping. Fantastic Breakfast. The staff were great. This booking was made using my wife's Air Canada Aeroplan Miles. Brenda at the Front Desk was extremely efficient, both on the phone (twice) prior to our stay and she was also working when we checked... More 

Was this review helpful? Yes
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

Thank you for taking a moment to provide us with your feedback regarding your stay in Sioux Falls. It was wonderful hearing about your stay with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. See you next... More 

Custer, South Dakota
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 1, 2014

Great place to stay. Very clean, professional staff. Well rounded breakfast bar. Close to shopping and dining. Easy check-in/check-out. I stay at this property every chance I get and would recommend it to my friends.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

Thank you for taking a moment to provide us with your feedback regarding your stay in Sioux Falls. Your business is very important to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We will see you next... More 

Waverly, United States
1 review
3 of 5 stars Reviewed December 30, 2013

Rooms were pretty clean with the exception of finding an old wash cloth under the bed and an empty cup behind the curtains. Breakfast was good. Bed was comfortably and the rooms were quite. The staff was good.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

Thank you for taking a moment to provide us with your feedback regarding your stay in Sioux Falls. We want to apologize for any inconvenience you experienced during your stay. Your business is very important to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for... More 

Virginia, Minnesota
Top Contributor
331 reviews 331 reviews
27 hotel reviews
162 helpful votes 162 helpful votes
4 of 5 stars Reviewed December 23, 2013

We love Best Western, so it was an obvious choice when heading down to Sioux Falls. The rooms have been updated , making them very inviting and relaxing. Located in the heart of Sioux Falls, it was easy to get to and from everywhere we needed to be. The breakfast was similar to other continental breakfasts.

Was this review helpful? Yes
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

Thank you for taking a moment to provide us with your feedback regarding your stay in Sioux Falls. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back to see us again soon. Safe... More 

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