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BEST WESTERN Empire Towers

4100 West Shirley Place, Sioux Falls, SD 57106
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BEST WESTERN Empire Towers
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BEST WESTERN Empire Towers
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158 reviews from our community

Traveler rating
    63
    65
    23
    4
    3
See reviews for
57
56
8
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rapid City
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

OK, so I'm not easily impressed by hotels but the people here did a fantastic job. I reserved two rooms for my daughter's recent performance at the Junior Honor Choir. I was tired after a long drive and an older gentlemen took pity on me and let me check-in at 12-noon (way earlier than the regular check-in time). He was... More 

Was this review helpful? Yes
Danelle D, General Manager at BEST WESTERN Empire Towers, responded to this review

Tom, Thank you for taking the time to review our hotel and your suburb experiencel. We love to hear what we are doing well and what we need to work on also! We here at the BW Empire Towers strive for excellence and to provide outstanding service to our guests! We are all glad you enjoyed your stay and ALL... More 

Winnipeg, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel was very good and if we were to come back your way we would definitely stay there again. We will probably be back this way on our way home in about 3 weeks time, so will stop in again for another stay. Thank you.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

Thank you so much for taking the time to review our property! I am happy to hear you enjoyed your stay with us and are considering staying with us again on your next trip! We strive to offer amenities that are important to our guests so that they feel completely at home while staying with us! We look forward to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Great place to stay with handy access to the sights in the area. The driveway located behind Mac Donald's may be hard to see but it is quiet. Great staff, rooms are clean and the breakfast's are very good with a wide display of selections.

Review collected in partnership with Best Western

Was this review helpful? Yes
Danelle D, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear richardpK3444SA, Thank you for your kind words! Your right, our breakfast does have a wide variety, we want to cater to each of our guests likes since we are all so diverse in our choices. I am glad to hear that you enjoyed your stay and hope it was relaxing . We are very fortunate to be located near... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 7, 2014

For the price we got this room through trip advisor it was worth it and the staff was good....wouldn't pay the "hotel rate" price. The pool is supposed to be heated but is far from it and could use some re-texturing as I went to get into the pool and slipped all they down the steps putting a nice gouge... More 

Was this review helpful? Yes 2
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

Emily, I am so sorry to hear of the injuries you sustained while using the pool area here. I hope you are doing ok now. I will speak to maintenance and we will figure out what needs to be done to prevent this from happening to anyone else. Safety is our #1 priority here, we want our guests to be... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 30, 2014

Very friendly and helpful staff. Clean rooms. Nice hot breakfast. Sometimes the guests could be a little more courteous with there children's curfew, but that's not the hotels fault. Lots of nearby restaurants and shops.

Was this review helpful? Yes 1
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

I appreciate you taking the time to review your stay with us! Firstly, thanks for staying with us and all the kind words as well. A hot breakfast to send our guests off for the day is important to us, I am glad you enjoyed it. Our staff knows that our guests expect a clean, comfortable room so we all... More 

Estherville, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 27, 2014

With the exception of the beds, the hotel is much like a Super 8 for quality. However, the beds are so hard, you might as well sleep on the floor. The hotel seemed clean and the room was clean and smelled fine. Due to the discomfort of the beds, however, I cannot rate this hotel very highly.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014

Nice hotel. Might have expected a bit more for the price, but acceptable for the location. Very comfortable beds. Nice clean room. The biscuits and gravy for breakfast were good, for a continental breakfast bar. No complaints here.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Webster, South Dakota
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 10, 2014

Very nice hotel, clean and quiet. Breakfast had a lot of choices from fruit/yogurt to biscuits and gravy! Very tasty. Even though they do not have a fitness room on site the front desk referred me to 2 other hotels that you could use for free. The room had a fridge and microwave which is always appreciated while traveling. Will... More 

Was this review helpful? Yes 1
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

Thank you for taking a moment out of your day to submit your review of the hotel! The breakfast is a huge hit with our guests! One improvement that we did is put fridge and microwaves in each of our guest rooms. We look forward to seeing you again in the future! Thank you, Sarah Newcomb More 

Pierre, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2014

Handy location for food and shopping. A little hard to find entrance on a side street. Surprisingly quiet for a busy location. Good internet. Good breakfast. Helpful staff. Reasonable rates. For families there is a pool. Amenities work good. Helpful staff. We like to stay here when in town for fun or business.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review

I appreciate you taking the time to write a review for our hotel. We are glad that you enjoyed your stay and hope to you see again! Thank you, Sarah Newcomb More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 6, 2014

Upon checking in they couldn't find my reservation so I was charged for basic stay only $9 more no biggie. Then our power went out in our room for almost an hour. We received $10 off the stay but I was double charged. Been working on contacting the manager for a week and still no resolve BW customer care has... More 

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Empire Towers

Address: 4100 West Shirley Place, Sioux Falls, SD 57106
Phone Number:
Location: United States > South Dakota > Sioux Falls
Price Range (Based on Average Rates): $
Number of rooms: 60
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Also Known As:
Best Western Empire Towers Hotel Sioux Falls
Best Western Sioux Falls
Sioux Falls Best Western
Best Western Empire Hotel
Hotel Style:
#2 Best Value Hotel in Sioux Falls
#5 Family Hotel in Sioux Falls
#11 Romantic Hotel in Sioux Falls

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