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BEST WESTERN PLUS Ramkota Hotel

3.0 of 5
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3200 West Maple Street, Sioux Falls, SD 57107
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BEST WESTERN PLUS Ramkota Hotel
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Ranked #29 of 51 Hotels in Sioux Falls
A recent review
3 of 5 stars Reviewed September 19, 2013
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365 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Ramkota Hotel
See the most recent reviews
Wahpeton, North Dakota
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 11, 2013

Four trips to the front desk, at 9 pm and 3 times from 4 am to 4:45 am, had no one at or near the front desk. Our no smoking room, smelled like an ashtray. The music from the attached Exhibit Hall, was overwhelming loud. Why did they put anybody on that side of the building? A change of rooms,... More 

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you again for your comments; per our conversation I regret another function and others poor manners had a negative impact on your stay. I appreciate that you noted after the discount given and my immediate attention to your prior note you'd consider staying with us again. Respectfully, Jan Grunewaldt General Manager More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 27, 2013

We paid a decent amount of money to stay in a family suite while in Sioux Falls, so I expected a lot more than what this hotel had to offer. The first room we were assigned to smelled of musty cigarette smoke, so we had to request a different room. The hotel staff changed us to a new suite that... More 

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you for your comments; we are a non-smoking hotel but we will take special note when checking rooms. We do buy linen monthly, I am sorry we didn't meet your expectations. We are currently painting all guest rooms; they will all soon smell and look fresh. I do hope in the future we'll have an opportunity to turn this... More 

Travelers are raving about these Sioux Falls hotels

Top Contributor
125 reviews 125 reviews
85 hotel reviews
267 helpful votes 267 helpful votes
3 of 5 stars Reviewed September 19, 2013 via mobile

First, this motel is huge and is like a maze. You can easily get lost which is why they had a map on most corners so you can find your room. Second, a word of warning that not all rooms have windows and some rooms have windows that open onto corridors so you have to keep your curtains closed at... More 

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you for your comments, I appreciate them and take them to heart. I do hope we see you again so we can turn this negative into a positive, Respectfully, Jan Grunewaldt General Manager More 

Nebraska
Top Contributor
71 reviews 71 reviews
60 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed September 18, 2013

Grand hotel in many ways. Good restaurant, lounge, indoor pool and outdoor pool, large clean rooms with the best beds anywhere. Very freindly staff - in fact I met who I think was the manager two years ago in the parking lot (we were there for Hot Harley Nights) and she made me feel like a special hotel guest. This... More 

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you for your feedback, I appreciate it a lot. I am sorry you didn't feel like the value was worth your rate. We do have a breakfast package, please ask for that next time, and please ask to see me. Drink ticket on me! Hope to see you again, Jan Grunewaldt General Manager More 

whitewood, United States
2 reviews
5 of 5 stars Reviewed September 15, 2013

I had requested a room on the ground floor close to the pool and was very pleased,nice room excellent location by the pool! The staff was very cordial and helpful. I will definitely stay here every trip to Sioux falls! Thank You

Review collected in partnership with Best Western

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you so much for the nice review, so glad you had a good time! Hope to see you again soon. Respectfully, Jan Grunewaldt General Manager More 

Des Moines, Iowa
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 13, 2013

The troubles with this hotel began before the trip even began and just got worse. We made our reservations online through the reservation service. My mother stays at Best Westerns almost every week because of work and always books online so we thought it would be fine. The reservations got completely messed up and when we arrived, the room we... More 

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you for your comments, I am sorry our attempts to rectify your situation were unsatisfactory, and that due to occupancy our hands were tied on finding better options to fit your needs. I beleive we can turn this around if given the opportunity should you return. Respectfully, Jan Grunewaldt General Manager More 

Cordova, Tn.
Top Contributor
86 reviews 86 reviews
40 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed September 12, 2013

Motel was an old Ramada Inn with indoor pool - play area and quite huge. Located not too far from the airport. My room was a double and with two beds some what crowded. Shower had very little pressure and needed extra time to rinse off. My sink was slow to drain and very little vanity room. Staff was friendly... More 

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you for your comments; I do hope we have another opportunity to provide 'GREAT'. I apologize we didn't meet your expectations. We continually are updating our hotel; I believe we can turn this negative into a positive. My best, Jan Grunewaldt General Manager More 

Sioux Falls, South Dakota
Top Contributor
138 reviews 138 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed September 8, 2013 via mobile

Stayed here primarily for the waterpark. Unfortunately a couple of the small slides were out of order. The hot tub was not clean. Pool towels were hard to come by. We tried the outdoor pool but it was noisy and not very clean either. The air conditioning in our room did not work. Rooms appeared to be fairly updated but... More 

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you for your comments, and I apologize your experience was not reflective of our standard performance. Your comments will be shared with staff. I do hope we'll have a chance to turn this negative into a positive. Jan Grunewaldt General Manager More 

Milaca, Minnesota, United States
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 8, 2013

So, I normally wouldn't review a hotel again, but I was reading some of the reviews that are posted and I'm so confused! We obviously like this hotel and stay here a lot and we wouldn't continue to stay here if it wasn't great. I see a lot of posts about housekeeping, and I'm super surprised. Our rooms are always... More 

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you, thank you for such a detailed, nice review - you are a sweetheart! We appreciate your families business so much! Hope to see you again soon- Respectfully, Jan Grunewaldt General Manager More 

Manhattan, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 6, 2013

The front desk person could have been friendlier. She seemed a bit frazzled with 2 guests waiting to check in. Our room was clean and not too noisy in the hotel. Just normal noise. I would stay here again.

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you for the comments; I do hope we see you again! Jan Grunewaldt General Manager More 

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