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Best Western Ramkota

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 19 reviews
19 Reviews
5.0 of 5 stars
4
4.0 of 5 stars
3
3.0 of 5 stars
3
2.0 of 5 stars
6
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#20 of 40 hotels in Sioux Falls
Description: Two-story Highway Motor Hotel located 4 miles from airport (courtesy transfer) or downtown.
  • Address
    3200 West Maple Street
    Sioux Falls, SD 57107
Check Rates: $110 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 19 traveler reviews
  • What to Expect:
    • 3 based on 11 reviews Rooms
    • 3 based on 12 reviews Service
    • 3 based on 12 reviews Value
    • 3 based on 11 reviews Cleanliness
    • 4 based on 3 reviews Pool
  • Recommended For:
    • 50% based on 16 reviews Families with young children
    • 40% based on 16 reviews Families with teenagers
    • 30% based on 16 reviews Young singles
    • 30% based on 16 reviews Older travelers
    • 30% based on 16 reviews An amazing honeymoon

Reviews of Best Western Ramkota

( 1-10 of 19 )
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5 of 5 stars
Burlington, NJ
Jul 3, 2008
1/1 found this review helpful

We arrived rather tired and hungry when we got to Sioux Falls, on our way out to Mount Rushmore. The staff at the desk was so helpful, we were suspicious! We've never been greeted as nicely as we have been here. We were checked in quickly, asked us where we were heading (Rapid City), given suggestions as to where to... more

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3 of 5 stars
South Dakota
Jan 29, 2008
1/2 found this review helpful

We have stayed at this hotel every time we come to Sioux Falls, SD. Our son is in the military and flies into Sioux Falls which is a 250 mile drive for us. We have always been very happy with this hotel and have always been offered a great military rate. This morning, however, when I called to make a... more

Management response from
RamkotaSF, General Manager

Thank you for your heartfelt comments. Please be assured the lack of the available rate during a peak time was not intended to show disrespect for the men and women fighting for our country, nor their families. We thank them for their support. Resectfully, Jan Grunewaldt General Manager

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2 of 5 stars
Aberdeen, SD
Jan 22, 2008
0/1 found this review helpful

We stayed at this location because our company christmas party was being hosted there. When we arrived in our room it was 55 degrees. We tried to get the heater to work with no luck so called the front desk. They were very quick to send a maitance worker in to try and fix the heater but didn't think he... more

Management response from
RamkotaSF, General Manager

Thank you for your comments. I am very sorry for the incident that led to such a negative impact on your family. I have routed your comments for each department so they can see how their performance or lack of, affected you. Please know this is not the norm. We have started a call back program to welcome all of...

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5 of 5 stars
aberdeen, sd
Jan 9, 2008
2/2 found this review helpful

We are actually staying at the hotel as I am writing this. WOW! We are here because my 3 year old son needs to go to the hospital in the morning. The staff has come to know our family so well and knew that we were here for a medical happening. They sent a little basket of goodies (cookies, candy... more

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5 of 5 stars
aberdeen, sd
Dec 5, 2007
4/4 found this review helpful

We live about 200 miles from Sioux Falls and we love staying here. 2 times a year we vacation in Sioux Falls. In the summer we stay for about 4 days and have a wonderful time. We love swimming inside and then outside when the indoor one closes. We tell our kids it is like being in Florida swimming under... more

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1 of 5 stars
South Dakota
Nov 11, 2007
1/1 found this review helpful

This place should be gutted and completely rebuilt. The reviewer who said, "Don't let the lobby fool you" isn't kidding. This place is just downright ICK. The wallpaper along the walls near the pool entrance is all buckled and peeling and the carpet is stained like there was a flood at one time but the carpet had never been replaced.... more

Management response from
RamkotaSF, General manager

Thank you for your comments from your October visit. If I stand in your shoes I certainly understand. We actually had the pool area out of order from October 28 until November 9 where the entire area has been repainted and repaired. It was a busy summer and the wear was showing on the equipment. I apologize for your disappointment...

Nov 9, 2007
2/2 found this review helpful

I read the review of the general manager at the Ramkota responding to the mediocre ratings of the hotel, but in late October 2007 there are still problems. After my check in, the front desk called to ask if everything was okay. I told the desk that the bathroom drain was very slow. No one came to fix it, and... more

Management response from
RamkotaSF, manager

Thank you for sharing your comments with us. Hearing directly from our guests is the best way to measure our performance. I am disappointed in your comments and believe that your expereience is not the norm. Our entire success in contingent on the ownership and pride one has in their job. We lead by example and train our 160 employee's...

Oct 6, 2007
0/2 found this review helpful

I stayed at this hotel in 2006. it had only one slide..... but it was still amazing. everyone that i met there was nice. although i would have to say that the woman at the front desgot a little pissy when my friends & i went to walk aroun the hotel. she wasn't very nice. but otherwise, i owuld definately... more

Jul 28, 2007

I stayed at this hotel due to convenience because it was the same location where a 3 day training was being held. I wish I had stayed at another hotel. I had a room next to the indoor pool which was very loud so if you want to go to bed before 10:00 pm bring ear plugs. The first moring... more

Management response from
RamkotaSF, general manager

As General Manager of the Best Western Ramkota Hotel I have been remiss in not checking this site as a form to measure our performance. This will not happen in the future. To the guests that have written in to this site, first and foremost, I absolutely apologize and feel the performances here are 100% different than our strived performance...

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2 of 5 stars
Madison, WI
Jul 24, 2007

My wife and I stayed at this hotel with our 1 year old on our way out to Mt. Rushmore and again on our way home. I was pretty impressed when I went in to check in as the lobby was very nice and clean and very decorative. My opinion quckly changed when we started walking down the hall to... more

Reviews of Best Western Ramkota

( 1-10 of 19 )
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Best Western Ramkota Address

3200 West Maple Street, Sioux Falls, SD 57107