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BEST WESTERN PLUS Ramkota Hotel

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3200 West Maple Street, Sioux Falls, SD 57107
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1 room 1 adult
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BEST WESTERN PLUS Ramkota Hotel
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462 Reviews from our TripAdvisor Community

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The people that work at this hotel are super friendly and kind. Especially Bob will show you around town and have wonderful ideas what to do around Sioux Falls. I hope the hotel will update their heating system in the next couple of years, it can get a bit loud for light sleepers. Overall the service and readiness of the... More 

Helpful?
1 Thank Josie A
Kearney, Nebraska, United States
Level Contributor
143 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Best Western Ramkota is an average property but it is old and still smells from the bygone days of full smoking hotels. They have updated some parts of the property and placed fancy dressing on others, but it doesn't hide the age or wear. The price does not reflect the value and they don't even offer a breakfast. The... More 

Helpful?
Thank Lonnie K
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Lonnie, thank you for your frank comments. I would agree in some spots you see our age although we work very hard at being very clean and well maintained and to provide superior customer service trying to offset any negatives. I will look up what room you were in and the heat map for the internet because we've spent a... More 

Burr, Nebraska
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We were very please with our room. We didn't get to enjoy the pool area but it looked fun. The service was very good. I felt very welcome and they were always willing to help us with directions. We got to eat at the hotel restaurant. The brunch was very good. Parking near our room was great because we had... More 

Helpful?
Thank Cheri W
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you so much for the nice comments, I am so glad you enjoyed your experience. Should you come back this summer you can enjoy the indoor pool and our lovely outdoor pool, double the fun! Sioux Falls has tons of wonderful events all summer long and many are free! Hope to see you again. Jan and Team More 

Winner
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent clean, fun pool area for all ages of kids. Room nice size with fridge and microwave. Clean room and hotel. Staff was friendly. Has a bar and restaurant onsite. Easy on and off access to many locations. Nice quiet neighborhood.

Review collected in partnership with Best Western

Helpful?
1 Thank Autumn T
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you so much for the nice comments, we're very grateful! We hope to see you again soon; summer time is double the fun with us when our beautiful outdoor pool opens and TONS of fun, free things to do in Sioux Falls! Our Best, Jan and Team More 

Marshall, Minnesota
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The only reason we stayed here was for the water park, and it was a disappointment. The pool was completely over crowded. There were more than 15 KIDS just in the hottub alone at all times, most of the time with no adult supervision, both nights that we stayed there. No parents were watching any of their own kids, most... More 

Helpful?
Thank brittanym177
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you Brittany for your comments; first and foremost, I sincerely apologize for such a negative experience. To address a few of your comments, power going off twice was a city related, not building related but I do apologize for the inconvenience. And same as noted for the fire alarm, it was pulled by another guest which is so annoying... More 

United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

we connected with family for a weekend. overall it was a good experience, however the beds are extremely hard. we had a poolside room. the smell of chlorine was extremely strong. my eyes burned inside the room the entire time we were there.

Review collected in partnership with Best Western

Helpful?
Thank Linda B
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you for the comments about your stay with us! I have shared your comments with our maintenance team on the chlorine smell, in that window we were having a mechanical issue on a roof top unit that has been addressed as well. I am sorry you found the beds uncomfortable! I hope we see you again and have 100%... More 

Seward, Nebraska
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here primary for the water feature. Our 5 1/2 year old loved it and spent most of the evening either on the large water slide or on the lily pad/log area. Our room was very spacious and we liked having a sink in the bathroom as well as another sink/vanity area outside of the bathroom. The beds were... More 

Helpful?
1 Thank JandJSeward
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you for the post and glad you and your family enjoyed your time in the pool. My apologies on the restaurant service, your experience is not our norm. I will be sharing your comments with our team; it does have an impact when our associates when they see how our performance effects guests. They are nice hard working people... More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 2, 2016 via mobile

Traveling back home from visiting family, we needed a place that was pet friendly too. Came across Best Western Plus Ramkota. It's right off I-29 and just before I-90. Pets stay free and they even gave us some treats and poopy bags. Our daughter was super excited to see the indoor water park too. We stayed on a Saturday night... More 

Helpful?
Thank Janessa B
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you so much for the nice comments, and so glad the entire family got to enjoy their stay with us! Hope to see you again! Happy New Year! Jan and Team More 

Pensacola, Florida
2 reviews
5 of 5 stars Reviewed December 29, 2015 via mobile

We were traveling with a dog and had to stop because of snow. There is no pet fee here. The waterslide and pools were a bonus since our stop was unplanned. The staff was beyond helpful and friendly. The night manager went out of her way several times to help us and answer our questions. The food at the sports... More 

Helpful?
Thank D C
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you so much for the great comments, can't wait to share with our team! We'll see you the next time through.......safe travels! Jan and Team More 

Sioux Falls, United States
1 review
4 of 5 stars Reviewed December 21, 2015

If you are making reservations make sure that they will follow thru on you special needs/ request. They did not for us nor did they even try to make it right. The Hotel it self is very nice and clean!

Review collected in partnership with Best Western

Helpful?
Thank Vonnie L
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you Vonnie for your comments, I do hope you received my note yesterday on Medallia and your compensation as well. I am sorry for the miscommunication and the inability to be able to resolve your situation. You will be hearing from our Front Desk Manager Patrick to see if we can get you set up perfectly for next year!... More 

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