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BEST WESTERN PLUS Ramkota Hotel

3.0 of 5
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3200 West Maple Street, Sioux Falls, SD 57107
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BEST WESTERN PLUS Ramkota Hotel
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Ranked #29 of 51 Hotels in Sioux Falls
A recent review
5 of 5 stars reviewed 3 days ago
Barbara B Forest, Virginia
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392 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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  • Mar-May only
    (66)
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    (48)
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Forest, Virginia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A lovely hotel with a very comfortable room. The bed was most comfortable, and the staff extremely friendly and helpful. We got directions to the places we wished to go and enjoyed the surrounding area: the Falls, the USS South Dakota Battleship Museum, the restaurants (for lunch), and the views of the vast plains. Breakfasts and dinners at the hotel... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you so much for the awesome feedback!!! Hope to see you again. Our Best, Jan and Team More 

Des Moines, Iowa
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The outdoor pool was heated which was awesome. The indoor water slide was fun for both the adults and kids. The room was nice. The room was a little out dated but it was clean. The sink didn't drain the best but the shower drained just fine.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you for the comments, glad you enjoyed our property. That outdoor pool is awesome, so glad you agree! It's my favorite time of year, and not so much when it;'s covered in snow! Hope to see you again. Jan and Team More 

Madison, South Dakota
5 of 5 stars Reviewed 5 days ago NEW

An organization I belong to recently held a two day educational conference, banquet and trade show at the Ramkota. We did not experience any problems during that time because ALL of the staff were responsive to our needs. Any time we had a request to change or add something to enhance our attendees experience was met with a smile and... More 

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you for your comments, so glad you had a great time. We pride ourselves in 'can do' personal service, I am thrilled our team met your expectations. Thank you for your business and coming back again, we look forward to it. I can't wait to share your comments with our team, as well as hand out some extra loot!... More 

Riverdale, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Wonderful stay at the hotel. The staff was great - always ready willing and able to help out. Bob and Ryan were excellent. Restaurant was a great option during very busy days. I would recommend this hotel to others.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you for your comments, so glad you had a great time. And thank you so much on behalf of Bob and Ryan for the nice comments, they will put an extra $20.00 in their pocket! We have an incentive program if a guest uses one's name in a positive way. And I LOVE giving it to them, win win!... More 

Thunder Bay, Canada
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 1 week ago

Didn't get to stay the night of July 23rd. Went in at 3am to check to see if they had any rms and ask some questions. But the clerk that was working the night shift was very unwelcoming and seemed to not know her job? I asked her questions and she answered with a smug "I don't know" like who... More 

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you for your comments, and I apologize we were not more accommodation or welcoming. All of your comments will be addressed with this associate. Should you come our way again please give me a call and we'll be sure to take good care of your arrangements. Sincerely, Jan Grunewaldt General Manager More 

Travelers are raving about these Sioux Falls hotels

1 review
3 of 5 stars Reviewed 1 week ago

Pluses were my kids enjoyed the water park, especially the slides and the beds were comfortable. Negatives were housekeeping tried to get into the room early while we were sleeping. They didn't even give us a chance to get to the door before coming in. The air conditioning did not work in our room. The room itself was clean, but... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you for the comments; my apologies for housekeeping knocking on the door too early. Glad overall you enjoyed your experience. Jan and Team More 

Sparks, Oklahoma, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed one night. Front desk was friendly and helpful. We LOVED the small waterpark. It was not too big and crazy, just perfect. And room service from Maple Street Cafe was a HIT! How many best western's have room service? ! It was so good, and arrived fast with friendly service! We would definitely stay again.

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you for the comments; so glad you had a great time!!! A very small percentage of Best Westerns are full service that have room service, glad you enjoyed that as well! Looking forward to seeing you again! Jan and Team More 

Greenbush, United States
1 review
5 of 5 stars Reviewed 1 week ago

The property is one of the best hotels that I have recently stayed, but staff could improve their attitude and customer friendly assistance. But, definitely worth putting on your list as a place to stay in the city.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you for your very kind comments, appreciate very much. I will be posting your comments, as I do all, for our associates. This as a general rule is a strength for us and something we're really working on internally with incentives and fun activities. Hope to see you again! Jan and Team More 

Omaha, Nebraska
1 of 5 stars Reviewed 1 week ago

For the price, this place was a rip-off! Stayed a week and even after they comped me one night for the poor service, it was still no bargain. Housekeeping was terrible, didn't replace linens when ask, didn't vacuum, no soap or shampoo left after I'd used what was in room... and didn't make up room at all one day... but... More 

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you for the comments; first and foremost, I apologize. Your experience is not the norm, nor tolerated. This matter has been addressed internally, as well, hands on coaching happens twice a week with the entire team and management in a guest room together and we are measuring results. I was aware that our Manager on Duty addressed your room... More 

south dakota
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed here numerous times throughout the years and have always found it to be a comfortable stay. However as others have stated the pool can be loud at times as it is geared towards families and kids. With that being said the indoor pool is really a fun addition year round. It has a fairly large slide, hot... More 

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you for the nice detailed comments, so glad we're on your annual list! Hope to see you again. Jan and Team More 

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