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All 49 Sioux Falls hotels

BEST WESTERN PLUS Ramkota Hotel

3.0 of 5 Hotel   |   3200 West Maple Street, Sioux Falls, SD 57107
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Ranked #31 of 49 hotels in Sioux Falls
A recent review
4 of 5 stars reviewed 1 week ago
Martin G Chadron, United States
  • Reviews (206)
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206 people have reviewed this hotel

Traveler rating
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97
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Chadron, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

The facility was undergoing some construction but that did not seem to come in the way of the people who were staying at the facility. The staff members have amazing customer service and very professional at the same time friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you for the wonderful comments about our staff and service; we're thrilled! We are doing a little roof work, I hope it was not an inconvenience to you. Hope to see you again soon! Respectfully, Jan Grunewaldt General Manager More

whitewood, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

We spent one night at this hotel and were very pleased with the way our request for close to the pool area was granted with an actual poolside room at no additional charge! The staff was friendly and helpful. Will definitly stay here in the future.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thanks so much for sharing your experience; our beautiful outdoor pool opens at the end of May too for more family fun! Sioux Falls has so many fun things to do in the summer, and many free events. I hope we see you again! Jan Grunewaldt General Manager More

South Dakota
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When we arrived our room was not ready. Tyler who worked at the desk did his best to make sure we compensated for the delay which was greatly appreciated. The rooms were clean and comfortable along with the swimming area. Also appreciated how close they are to the airport and that they will shuttle individuals. Overall a great stay.

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you for the comments; we're so glad we did our job well for you! We hope to see you again! My Best, Jan Grunewaldt General Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Lets start with 1. old 2. run down 3. feces in pool 4. overtreated pool when opened 5. chemical burns on kids which required medication 6. wait of 1.45 hours for a hot dog and salad 7. pizza cold and wrong order. 8. charged for double movies 9. microwave did not work in room, was switched out for a 1978... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you for sharing your experience; first and foremost, I, we, are very sorry and embarrassed. I hope you have received the Medallia note and adjustment. All your comments have been shared with staff are correctable, and not our norm. As for the pool incident, of course we have no control over a child having an accident. Our staff is... More

Huron, South Dakota
1 review
1 of 5 stars Reviewed March 15, 2014

The dirt on top of the headboards... the air vent had a quarter inch thick of nasty dirt hanging out... broken curtains... broken closet... broken handles... cute dreydl the bathroom wall.... hair in the tub.... Do not recommend.

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Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Melanie, thank you for sharing your experience. I agree with you, all issues sound very unusual for us and absolutely unacceptable. Please give me a call so we can make this right. I will try to reach out to you as well. I assure you this will be addressed and is not the norm, nor what is trained or expected.... More

Casselton
1 review
5 of 5 stars Reviewed March 11, 2014

Hotel staff went over and above providing us with a great stay! they accommodate for our need, the restaurant staff were very pleasant, housekeeping made our room clean and fresh every day (even after our kids made a terrible mess) we already made reservations for our next trip to the Sioux Falls Ramkota!

Review collected in partnership with Best Western

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you for the wonderful comments; I am so glad we did our job well for you and your family! Sioux Falls has fun things going on all summer, and our outdoor pool opens at the end of May........more fun! Hope to see you again soon- Jan Grunewaldt General Manager More

Sioux city, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 10, 2014

terrible service all around. The price was different for everyone in the Pool tourney no one paid the same amount. Maid service and room service was terrible. Staff was not very helpful and when i did talk to them about the service they acted like it didn't matter.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you for your comments, we appreciate them very much, just helps us be better. Per the email you were sent via Medallia along with the 50% discount, all appropriate staff was spoken to about your experience. I hope you will try us again; I am sure we can turn this negative into a positive. Respectfully, Jan Grunewaldt More

1 review
3 of 5 stars Reviewed March 8, 2014

It would be an awesome place to bring kids... The pool area was very big and something for all ages. No continental breakfast tho. The beds were very uncomfortable. There are a lot of hotels to choose from in the Sioux Falls area if you are looking for something that has things for your kids and is a clean hotel... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you for the review, we appreciate hearing from our guests very much. We are just minutes from the new Pentagon, Event Center and Area for many events going on in Sioux Falls as well as minutes from a great bike trail for safe walking to downtown and numerous parks. And at the end of May our beautiful outdoor pool... More

Sioux Falls, South Dakota
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed March 1, 2014

The faucet leaked. The hot tub was in terrible shape...the water was cloudy...couldn't see the legs of the people in the hot tub it was so cloudy. People were in the hallway until I finally called the front desk at 1:30 a.m. When we checked in we asked for a cart and were told "there should be one around here... More

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you so much for your feedback, and I do apologize for the negative experience. I will look into the hot tub situation; we do monitor often and the chemicals are automated as well. During peak times if people have on lotions or oils it can change quickly; our normal protocol is to close and drain. I also apologize for... More

Pierre, South Dakota
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 26, 2014

tons (miles) of rooms, but even with some remodeling its showing its age. My room was typical 2 queens, smallish bathroom, desk, cabinet with 32" TV. But everything needed attention. The heater/AC unit had the noisiest fan I've ever heard. It had a bad bearing that hurt each time it started up, ALL NIGHT LONG! floor/carpet had been kind of... More

Was this review helpful? Yes
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review

Thank you so much for your comments, and I apologize we didn't meet either of our expectations. The poor vacuuming will be addressed; as well, 42" televisions and new furniture is ordered for those rooms and should be here by May! I do hope you will give us another opportunity to turn this negative into a positive. I am sure... More

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Additional Information about BEST WESTERN PLUS Ramkota Hotel

Also Known As:
Best Western Hotel Ramkota
Best Western Sioux Falls
Sioux Falls Best Western
Address: 3200 West Maple Street, Sioux Falls, SD 57107
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#21 Family Hotel in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Ramkota Hotel 3*
Official Description (provided by the hotel):
Featuring the Splash-Tacular Water Park. A great place to make memories. Family-friendly atmosphere featuring our indoor water park, outdoor pool, and restaurant/lounge. Kids can join the Ramkota Rascals Kids Club. Refrigerators and microwaves in all poolside rooms and suites. ... more   less 
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#21 Family Hotel in Sioux Falls
Hotel Class
Official Description (provided by the hotel)
Featuring the Splash-Tacular Water Park. A great place to make memories. Family-friendly atmosphere featuring our indoor water park, outdoor pool, and restaurant/lounge. Kids can join the Ramkota Rascals Kids Club. Refrigerators and microwaves in all poolside rooms and suites. ... more   less 
Number of rooms
226

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