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Quality Inn And Suites

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5410 N Granite Lane, Sioux Falls, SD 57107
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Quality Inn And Suites
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Quality Inn And Suites
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Quality Inn And Suites
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232 reviews from our community

Traveler rating
    142
    58
    21
    8
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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There are newer reviews for Quality Inn And Suites
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Alexandria, Virginia
Top Contributor
126 reviews 126 reviews
31 hotel reviews
107 helpful votes 107 helpful votes
2 of 5 stars Reviewed August 19, 2011

I give this hotel two stars for outstanding service and fast, free in-room WiFi. The rest of our experience was disappointing. Our room was dirty and poorly maintained -- stained carpets, a terrible odor, the microwave had food spills down the front, the bathroom sink had a black ring, the bathtub did not drain, the toilet ran... The smell was... More 

Was this review helpful? Yes 1
Illinois
Top Contributor
572 reviews 572 reviews
55 hotel reviews
263 helpful votes 263 helpful votes
4 of 5 stars Reviewed August 10, 2011

We spent one night here when we were traveling to Canada. It was clean and the staff was very friendly and helpful. Bed was comfortable, but maybe that is because we did not check in until 10:30 p.m. We would stay again for an overnight stay or a few nights. Not our style for anything longer.

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Wyoming, MN
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed August 1, 2011

Not overly impressed especially considering the price. We found that there were a lot of families with small children resulting in a lot of noise, running up and down the hallways, etc. The room was clean.

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SFQualityInn, General Manager at Quality Inn And Suites, responded to this review

I am very sorry to hear that your stay was not a pleasant one. I have shared the comments with our housekeeping staff and more specifically the head housekeeper as this is completely unaccepatble. We are embarrassed that we could have missed items such as this in the room but it is our mission to see that it doesn't happen... More 

Phoenix, Arizona
Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 28, 2011

Very disappointing service from cleaning staff. I was in a non-smoking room that reeked of smoke, including the bedding. I'm not sure how long the room had been non-smoking, but apparently not long. I had them change all bedding, which they were very good about, but the smoke was still in the furniture and curtains. I purchased a neutrilizing spray... More 

Was this review helpful? Yes
SFQualityInn, General Manager at Quality Inn And Suites, responded to this review

I sincerely apologize for the problems encountered during your stay. I will share this review with my head housekeeper so that we can follow up with the housekeeping staff members. We will review the cleaning standards and requirements with our staff to insure that these things are not missed again. I will also leave a message for our maintenance staff... More 

Wisconsin
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 23, 2011

Everything at this hotel was fine exept for the stale smoke smell in our non- smoking room! We asked to be moved but they said they were booked. The whole wing of the 3 rd floor stunk. They brought us a can of deodorizer - didn't work!

Was this review helpful? Yes 1
SFQualityInn, General Manager at Quality Inn And Suites, responded to this review

Thank you for your response regarding your recent stay with us. I am very sorry for the stale smoke smell that was in your room. We recently converted four of our six smoking rooms to non-smoking, as our intent is to be completely smoke-free in the future. I can honestly say that those four rooms are repeatedly cleaned top to... More 

Horicon, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2011

This was the best hotel of our 9 day trip. Rooms were very comfortable and quiet...even located near the pool. The staff was very helpful and friendly...with check-in, driving directions, and misc questions about other Choice Hotels along the rest of our route. It is truly an awesome hotel for the rate.

Was this review helpful? Yes
SFQualityInn, General Manager at Quality Inn And Suites, responded to this review

We are so happy to hear you enjoyed your stay! Thank you for choosing our property; we hope to see you again soon! More 

Knoxville, Tennessee
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 20, 2011

This was a very clean and nice room, we were stopping over as we traveled to the Black Hills area. The staff was friendly and helpful. I would recommend this hotel.

Was this review helpful? Yes
SFQualityInn, General Manager at Quality Inn And Suites, responded to this review

We appreciate the kind response. We pride ourselves on our friendly staff so it is nice to hear that you enjoyed your stay. Have a wonderful day and please consider us again on your next visit to Sioux Falls! More 

Port Townsend, WA
Top Contributor
59 reviews 59 reviews
41 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed July 16, 2011

Clean, classy, comfortable. Breakfast wasn't too impressive though. Nice linens, recycling bins in lobby. I wished we could have taken this hotel with us to each stop on our cross country road trip.

Was this review helpful? Yes
SFQualityInn, General Manager at Quality Inn And Suites, responded to this review

I'm sure we would have enjoyed going on your vacation with you! Ha! Thank your for the kind words; we appreciate the compliments. As for our breakfast, we are striving to find the best variety at an affordable price. With rising foods costs, it can be tricky to find the right assortment of items without affecting room rates. We continue... More 

Hudson, Ohio
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 15, 2011

I am picky about hotels, we travel quite a bit. We traveled through Sioux Falls with my husband, 11 & 15 year old. Was friendly, nice decor, clean, the beds were comfy ....had a fine stay and would stay again!

Was this review helpful? Yes
SFQualityInn, General Manager at Quality Inn And Suites, responded to this review

Thank you so much for the kind response! I'm happy we were able to accomodate your family and we look forward to seeing you on your next visit to Sioux Falls. Thanks for traveling and have a great day! More 

Winnipeg, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 13, 2011

We stayed for just 1 night while searching for a quick stop close to the interstate on the north side of the city. This was a very efficient stop, and I was pleasantly surprised by the size of the rooms and the price. Rooms were well appointed with standard fare but also very comfortable reclining leather chair, microwave and fridge,... More 

Was this review helpful? Yes
SFQualityInn, General Manager at Quality Inn And Suites, responded to this review

We are so glad to hear you enjoyed your stay and that you will be returning to us. Repeat business is something we strive for. We enjoy seeing our guests come back to us again and again and we hope to be that location for you. Thanks again, for your business and enjoy your summer travel. Oh! We have made... More 

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