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Country Inn & Suites By Carlson, Sioux Falls

Certificate of Excellence
2.5 of 5
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200 East 8th Street, Sioux Falls, SD 57104
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Country Inn & Suites By Carlson, Sioux Falls
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Ranked #19 of 51 Hotels in Sioux Falls
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Henry C Chicago, United States
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185 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wichita, Kansas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I was in town for a High School reunion. I chose this hotel because it was located in the vicinity of the events. The room charge was higher than I typically would pay for a hotel room, but because of the location, I booked. When I arrived I wasn't even sure the hotel was open. There was scaffolding all around... More 

Was this review helpful? Yes
Amber S, General Manager at Country Inn & Suites By Carlson, Sioux Falls, responded to this review

Thank you for providing your feedback to us. We strive to provide an exceptional experience for all of our guests and I am sorry to hear that we came up short. Construction can be challenging for our guests and our staff, as it creates room conditions that may not be ideal for everyone. We are happy to announce that we... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

When I booked this hotel, there was a construction alert online, but it was a month before I needed the room. We booked this hotel to be able to meet friends and have dinner next to the river. We received a phone call the day of arrival to let us know that the front door was not available to be... More 

Was this review helpful? Yes
Amber S, General Manager at Country Inn & Suites By Carlson, Sioux Falls, responded to this review

Thank you for providing your feedback to us. We strive to provide an exceptional experience for all of our guests and I am sorry to hear that we came up short. Construction can be challenging for our guests and our staff, as it creates room conditions that may not be ideal for everyone. We are happy to announce that we... More 

Saint Paul, Minnesota
1 of 5 stars Reviewed 2 weeks ago

I travel quite a bit for business and have stayed in hotels ranging from quite elegant to "barb wire around the parking lot and a guard in the lobby." The brand and location tend to define the range to some degree for all hotels. The good: Location is great. One block off the main drag and some nice restaurants and... More 

Was this review helpful? Yes
Amber S, General Manager at Country Inn & Suites By Carlson, Sioux Falls, responded to this review

Thank you for providing your feedback to us. We strive to provide an exceptional experience for all of our guests and I am sorry to hear that we came up short. Construction can be challenging for our guests and our staff, as it creates room conditions that may not be ideal for everyone. We are happy to announce that we... More 

Maryland
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We spent 2 nights, one of them was July 4th. Sioux Falls is a neat place, we loved the falls, the river front, the block party, the trendy restaurants. What we didn't like was the watery horrible oatmeal, the hotel was undergoing renovation so there was scaffolding everywhere- even over our windows. Thank goodness it was a weekend so we... More 

Review collected in partnership with Country Inns & Suites By Carlson

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Americus, Georgia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved being so close to the river walk, and only a few minute stroll from Falls Park (which was incredible to see, by the way). The pool was clean, the room was clean and quiet, the staff were accommodating and pleasant, and the breakfast was excellent. Absolutely no complaints.

Was this review helpful? Yes
Amber S, General Manager at Country Inn & Suites By Carlson, Sioux Falls, responded to this review

Thank you so much for the awesome review! We appreciate any feedback we can receive in regards to your stay. We are thrilled to know that our prime location, excellent staff and great breakfast met all of your traveling needs! We are currently about to wrap up our outdoor renovations as well. So, you will need to come back and... More 

pennsylvania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am disappointed. We are using reward points and the hotel has no parking because of work being done on the hotel. Had to walk from a distant parking lot with our bags. I do not like placing my car somewhere out of proximity to me. The room is revamped, but still has rust dripping from the bathroom grab bars... More 

Was this review helpful? Yes
Amber S, General Manager at Country Inn & Suites By Carlson, Sioux Falls, responded to this review

Dear Guest, We are deeply apologetic for the concerns you experienced at our property. Please know, that this is not typical of our hotel. We realize that construction is frustrating to our guests as well as our staff. I know that we are working very hard to ensure that each guest has an enjoyable experience, even through the renovations. Although... More 

Sioux Falls, South Dakota
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

It never occurred to me to ask a hotel if it is in some stage of renovation. It's July 2015. The parking lot is closed. You have to park next door and avoid large equipment to get to the front door. There are areas in our room that are spackled and waiting for a paint touch up. Really. Ask before... More 

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