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Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall

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2501 S Shirley Avenue, Sioux Falls, SD 57106 (Formerly Holiday Inn Express Sioux Falls)
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall
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137 Reviews from our TripAdvisor Community

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Traveler rating
    79
    44
    12
    1
    1
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50
27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Fishers, Indiana
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've stayed at his location annually for at least 8 years, and find it to be consistent in all aspects. Good customer service, clean, quiet, comfortable rooms, decent breakfast, and a good location. What more could one ask for?! We'll be back next time we pass through Sioux Falls....

Was this review helpful? Yes
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. See you next year! Safe Travels! More 

Sioux Falls, South Dakota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

While I have never had reason to stay at the Holiday Inn Express and Suites in my hometown, both my business and my volunteer commitments have led me to direct people to this hotel. When I've met my visitors in the lobby, the warm atmosphere, helpful staff, and clean premises make me know that the guests have been treated professionally.... More 

Was this review helpful? Yes
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for taking a moment to share your experiences and taking a moment to post a review. I know the staff always enjoys when the Renaissance Festival is with us. It is important to the staff that every guest feels welcomed. Again thank you for your review and hope to see everyone next year! More 

Level Contributor
11 reviews
5 of 5 stars Reviewed July 23, 2015

Good location, close to several attractions. Room was quiet, clean and comfortable. Priced right! Front desk staff suggest a nearby restaurant for dinner and we weren't disappointed! Overall, we had a great place to stay while on our mini-vacation.

Was this review helpful? Yes
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for taking a moment to write a review regarding your recent stay with us! It is always a pleasure to hear feedback from our guests. It is wonderful to see that you had a pleasurable experience at one of the recommended restaurants in our area! We hope to see you on your next mini vacation to Sioux Falls!... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 11, 2015

This hotel is in a great location and has friendly staff. Our family stayed here for a state softball tournament. The pool is basic but a a good size. The rooms are clean. It's location is great and easy to get to - Exit 78 of I-29 S. There are lots of restaurants and shopping close by.

Was this review helpful? Yes
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for taking a moment to share your recent experience with us! We appreciate your feedback and hope to see you on your next visit to Sioux Falls! Safe Travels! More 

Blue Springs, Missouri
Level Contributor
109 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed June 7, 2015

We stopped in Sioux Falls on a Staurday evening on our way home from the Black Hills. We could have kept driving to Iowa, but really enjoyed the previous Sunday and Monday we had spent at the Sheraton across town. We have always enjoyed our stays at HI Expresses, so this one seemed like a safe choice. Like the Express... More 

Was this review helpful? Yes
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for taking a moment to share your experience with us. It is always a pleasure to see that our guests have enjoyed their stay with us. Safe Travels More 

Chicago, Illinois
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 29, 2015

I usually think of Holiday Inn Express as being newer properties so I was a bit surprised that this is an older building. I don't know this for a fact, but my guess is that it was a Holiday Inn before it was a Holiday Inn Express. It has a room layout that is very typical of a lot of... More 

Was this review helpful? Yes
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

We appreciate you taking a moment to tell us about your recent stay at our hotel. We enjoy hearing feedback from our guests! Thank you and we hope to see you on your next visit to Sioux Falls. Safe travels, More 

Littleton, Colorado
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 18, 2015

My fiancee had to work there on his birthday. I ordered an "edible arrangement" for his birthday and had it delivered (I live in Colorado). The hotel staff put it in their refrigerator (thank you), but never let him know it was there. I called and spoke with "Kasey;" she was very rude. She claimed she left a message on... More 

Was this review helpful? Yes 1
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for taking the time to provide us with the feedback regarding your recent stay with us. I am so sorry that we let you down and you were disappointed with the service you received. Our goal is to provide outstanding service to each and every guests and it is evident by your comments that we failed to deliver.... More 

Davenport, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 6, 2015

As a member of an organization that does a lot of travel, where we stay is of the utmost importance. We come to Sioux Falls for presentations twice a year, and we stay in this hotel every single time we are here. We simply love it here! The staff is always friendly and incredibly helpful, the facility is always clean... More 

Was this review helpful? Yes 1
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for taking a moment to share your experience with us by submitting your review on Trip Advisor! We enjoy reading our guest's feedback and learning what brings them to beautiful Sioux Falls! We are glad that we are your preferred hotel while you are in town doing your presentations. See you on your next trip! Safe travels! More 

Northfield, Minnesota
Level Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed April 4, 2015

We spent one night as we were passing through Sioux Falls. We stayed in one of the suites in the south wing. We have stayed in many Holiday Inn Express hotels and this one is about average. Our room was spacious and quiet. The room's temperature was easily controllable with a unit that allowed us to keep the fan on... More 

Was this review helpful? Yes 1
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for taking a moment to submit a review for our hotel. Your feedback is highly valued and our team hopes to see you on your next visit to Sioux Falls. Safe travels More 

Aberdeen, South Dakota
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 3, 2015

We were given 3 rooms in 2 days in the newest part of the hotel. Room #1 never warmed up. Room #2 was a handicap room that smelled bad. Room #3 was fine. Everything was new so I was surprised about the issues. You had to get your room cards updated a couple times a day or you couldn't get... More 

Was this review helpful? Yes 2
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for taking a moment to write a review on your recent stay with us. We value your feedback. We want to apologize for the inconveniences during your stay, as we strive to provide the best accommodations for our guests. During your next visit to Sioux Falls, we hope you will join us again. Safe travels, Danyell Nelson General... More 

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