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Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall

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2501 S Shirley Avenue, Sioux Falls, SD 57106 (Formerly Holiday Inn Express Sioux Falls)
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Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall
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Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall
Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall
Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall
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128 reviews from our community

Traveler rating
    74
    42
    11
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    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Aberdeen, South Dakota
Contributor
20 reviews 20 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were given 3 rooms in 2 days in the newest part of the hotel. Room #1 never warmed up. Room #2 was a handicap room that smelled bad. Room #3 was fine. Everything was new so I was surprised about the issues. You had to get your room cards updated a couple times a day or you couldn't get... More 

Was this review helpful? Yes 1
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for taking a moment to write a review on your recent stay with us. We value your feedback. We want to apologize for the inconveniences during your stay, as we strive to provide the best accommodations for our guests. During your next visit to Sioux Falls, we hope you will join us again. Safe travels, Danyell Nelson General... More 

Milwaukee, Wisconsin, United States
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 5, 2015

Staff very nice and helpful. I like the South Tower as it was quiet. Room 363 was a nice size with mic/fridge. Tip: Restaurant, Foley's is right next door. If you get a bottle of wine you can take it back to the hotel.

Was this review helpful? Yes
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for taking a moment to write a review regarding your recent stay with us! It is always wonderful to see that our guests' are enjoying themselves while visiting our area. Safe travels and hope to see you on your next visit to Sioux Falls! More 

Dayton
Top Contributor
108 reviews 108 reviews
82 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed December 28, 2014

We spent Friday and Saturday night here while we visited our son and his wife. The location for shopping and restaurants couldn't be better. Easy on and off the Interstate. The front desk staff was friendly, personable and efficient. Since we have started coming to Sioux Falls we have tried several other chains but I think this time we found... More 

Was this review helpful? Yes
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for taking a moment to submit your recent review! We are thrilled to see that you will be returning as our guest! Safe travels to you and your family More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 7, 2014

This is in a great location, close to many of the stores and mall, but still secluded enough that no outside noise. The breakfast was delicious each morning and very nicely laid out. We missed housekeeping since we stayed in the room to long the first time but that night going to ask for towels, soaps, shampoo, etc...the gentleman and... More 

Was this review helpful? Yes 1
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for taking a moment to write a review regarding your recent stay with us. Our team appreciates your feedback and is thrilled to see that you enjoyed your time with us. Thank you Danyell Nelson General Manager More 

Fairmont, Minnesota
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2014

My husband was in Sioux Falls for surgery. When we arrived we were greeted very cordially and quickly. I explained my situation. They immediately changed our room to a more appropriate room for our needs. Thank you Glenn. The staff saw that I got transportation to and from hospital every am and whenever I called for pickup they were their... More 

Was this review helpful? Yes
Staff2501, Hotel Staff at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you so much for the wonderful review! Your kind words are much appreciated and we are happy that your experience here with us was outstanding. It's so nice to hear how our staff exceeded expectations and we were able to help you get through that stressful week. Take care! More 

Enderlin
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 of 5 stars Reviewed October 27, 2014

We had bus problems so our group checked in late. Location is good, near highway but not right on the highway. Rooms are nice and comfortable. The breakfast in the morning is great. Full menu. The lady handling the breakfast was friendly and helpful - nice to wake up to a smile. The gentleman at the desk thought he was... More 

Was this review helpful? Yes
Staff2501, manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for your wonderful review and we are happy you had a nice stay here with us even though it was a short one. We have a great breakfast for our guest and are very happy you were able to enjoy it. Thanks again for taking the time to review our hotel! More 

San Diego
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 9, 2014

I stayed at this hotel for 3 weeks in the month of September. This was a cozy hotel that focuses on the little things to make guests feel welcome. I was impressed by the staff and their desire to help guests. Everyday around 4PM guests came back to the hotel to find free snacks waiting for the guests such as... More 

Was this review helpful? Yes 1
Staff2501, manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for your kind words and wonderful review! I am happy to hear such wonderful comments regarding our staff. I also think we have a great staff and always thrilled when our guests compliment them. Thanks again for choosing to stay us! More 

Tinley Park, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 22, 2014

We like to stay at Holiday Inn when we take road trips because we can depend on them being clean and comfortable. This hotel was no exception. We arrived in the evening (checking to ensure vacancy online before we showed up) and were in a lovely room/suite within minutes. Nothing fabulously special, nothing terribly wrong. A good night's sleep on... More 

Was this review helpful? Yes
General M, Front Office Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for reviewing your recent stay at the Holiday Inn Express Empire and for your wonderful compliments on our cleanliness and the convenience of check ins! I will be sure to pass along to our staff. Thank you for choosing us as your lodging choice in Sioux Falls and we look forward to seeing you again in the future! More 

Fargo, ND
Top Contributor
182 reviews 182 reviews
83 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed September 12, 2014

This was a typically normal stay at a HIE. The bed was comfy, I had a fridge and microwave, and my room was very comfortable. The staff was friendly and helpful and the exercise room had all the equipment I needed. This is why I am a HIE and Hampton Inn chick. They are consistently pleasant when I'm traveling. One... More 

Was this review helpful? Yes 1
General M, Front Office Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for reviewing your recent stay and thank you for your compliments regarding our staff members, the cleanliness of your room, and our great fitness center! I will be sure to pass along your feedback to everyone. Thank you for choosing us as your lodging choice in Sioux Falls and we look forward to seeing you again in the... More 

North Carolina Coast, North Carolina
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 1, 2014

As we have come to expect, this Holiday Inn Express met all of our needs. Clean room, excellent service, free Wi-Fi and convenient to restaurants and the freeway. Staff was friendly and of course the cinnamon rolls with breakfast.

Was this review helpful? Yes
hiexpsf, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for reviewing our Holiday Inn Express in Sioux Falls! Have fun on the remainder of your road trip! Mellanie Larson General Manager More 

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