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All 52 Rapid City hotels

Grand Gateway Hotel

3.0 of 5 Hotel   |   1721 N. LaCrosse St, Rapid City, SD 57701
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Grand Gateway Hotel
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Ranked #28 of 52 Hotels in Rapid City
A recent review
4 of 5 stars reviewed 2 days ago
Ben H Maple Grove, Minnesota
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369 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Maple Grove, Minnesota
Contributor
11 reviews 11 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Stopped here after a trip to Custer, SD. Yes, this isn't a brand spanking new hotel, but it was very clean, had great beds and a friendly staff. It also had a nice pool area with a fun water slide and hot tub. Don't skip this hotel because it isn't a "name brand". Great affordable stay! Our only issue is... More

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Louisville, Kentucky
Top Contributor
121 reviews 121 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Right off I-90, the Grand Gateway hotel was pleasantly clean and the rates were reasonable. There is no breakfast but a Perkins restaurant attached. The staff was very friendly. The pool area looked like a lot of fun for kids. It is 30 minute drive to Mt Rushmore. There were other places closer and cheaper.

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Nekoosa, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago NEW

The hotel was nice and clean. The hotel staff were very friendly and helpful. Thanks to Bob Hodet for making our 46th Army Eng. reunion a great experience. He was awesome to work with. Vern and Judie Nelson

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SteveMarsh73
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

This was first night of our road trip and we were tired after long flight. Really impressed with this comfortable hotel. Massive bed in a nice room, massive everything in fact, just great! Parking was easy in a location good for our trip. Service was great, really like the friendly people of South Dakota. Thank you

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Top Contributor
163 reviews 163 reviews
51 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 1 week ago

Our one night stay was very nice. Check in and out was smooth. There is quite a bit if noise but we knew that with a hotel with a pool and big slides. Perkins is attached so good us close by. The room was clean and cool but you. An tell the hotel us old.

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Naples, Florida
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

**WARNING**SECURITY ISSUE When we arrived at GRAND GATEWAY LODGE, someone had already checked in to our room using my credit card info which only the hotel had. They said our card wouldn't be charged. Then the charge appeared on my card. The manager, Cheryl Bad Wound said I had to contact my cc Co & get a code & call... More

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Ashley A, Public Relations Manager at Grand Gateway Hotel, responded to this review

We apologize that your experience with us was unpleasant and your impression of our manager lacked professionalism. We would like to stress our empathy over the situation because financial and identity security are very important to us. However, we respectfully disagree with your accusations that our property is lacking in security. No credit card charge was ever made to your... More

Freeport, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at Grand Gateway for a week when attending a reunion. The staff was great and accommodating (especially the chef Marlo and his staff). Ken, who helped plan the reunion with our reunion chair, was great. Above and beyond by all. Our housekeeper was courteous and helpful (Thanks Martha Red Cloud!) Highly recommended for those visiting the area....convenient to all... More

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Naples, Florida
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We were scheduled to stay two nights last week. When I went to check in w/ a very pleasant agent, Cindy, she could not find my reservation. I offered to get the number from the car, but she refused the offer. She looked under my first and last name and somehow finally located it after 10 minutes. She gave me... More

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Ashley A, Public Relations Manager at Grand Gateway Hotel, responded to this review

We regret that your experience with us was unsatisfactory. Following through with our promises is a high priority and apologize for the service you received was less than exceptional. However, we respectfully disagree with your accusations that our property is lacking in security. No credit card charge was ever made to your account. Unfortunately, there was an oversight with the... More

San Francisco, California
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I gave it 3 stars because its an average hotel. Everything is BROWN here... the front desk area, the hallways, the rooms and the comforters!!! Service I would give them 4 stars, they are very nice and everyone there is very helpful. I went swimming on a Sunday morning right after they cleaned the pool. I had the whole thing... More

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Andover, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staff at the Grand Gateway Hotel went out of their way to provide top notch service for our WWII Veteran's reunion. All of the staff were friendly and extremely helpful and provided solutions for all of our requests. The rooms were always neat and clean which made for a very pleasant stay. My room attendant for the week was... More

Was this review helpful? Yes 1
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Additional Information about Grand Gateway Hotel

Address: 1721 N. LaCrosse St, Rapid City, SD 57701
Location: United States > South Dakota > Rapid City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Gateway Hotel 3*
Number of rooms: 139
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Also Known As:
Grand Gateway Rapid City
Hotel Grand Gateway

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