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All 52 Rapid City hotels

Grand Gateway Hotel

3.0 of 5 Hotel   |   1721 N. LaCrosse St, Rapid City, SD 57701
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Grand Gateway Hotel
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72%
Ranked #24 of 52 hotels in Rapid City
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
M G Pierre, South Dakota
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299 people have reviewed this hotel

Traveler rating
    135
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    40
    21
    27
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98
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
Pierre, South Dakota
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago NEW

Huge, surprisingly elegant and clean guest rooms. No free breakfast, but that's a good thing in my opinion; I don't eat it at other hotels, so why should I pay for it? For $35 I had a spacious room with a very European feel, glasses instead of disposable cups, a free lending library, and a very comfortable mattress with soft,... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Will go back to this hotel! The staff was amazingly accommodating, room was clean with a fire place and a jacuzzi tub on the 4th floor with amazing views of the sunrise. A shout out to the staff, they went above and beyond their duties to make our anniversary special.

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Casper, Wyoming
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The hotel was a great value. We got a room for $50. First the pros: The location is ideal. The beds are comfortable. The room are well sized. Perkins is attached and delivers to your room until 9. The bar also delivers wine to your room. The pool is also a great asset for families. The cons: no breakfast. The... More

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Comox, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 1, 2014

Upon our arrival at the hotel, my friend went in to check if there were rooms available and he was told that there is a room with 2 beds available. We parked the vehicle and went to the desk where the clerk took my credit card and ID. Then she told me that there isnt a room with 2 beds... More

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lesliesherry, Manager at Grand Gateway Hotel, responded to this review

Please accept our apologies as we were obviously unable to meet your needs and expectations. Due to multiple sources of reservations, there is sometimes a conflict on room types. At the very least a complimentary bed roll would have been appropriate. On the weekend in question, we added additional security to walk the property and control the situation in the... More

Sioux Falls, South Dakota
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 28, 2014

The staff was nice but the bed bugs are the worst thing ever. my mother was bitten all over her face lower body in arms. I was bitten on my arms in my face. We were staying there because of the great price. I would of rather paid hundreds of dollars to avoid this hell. The hotel is real nice... More

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lesliesherry, Manager at Grand Gateway Hotel, responded to this review

As the Director of Operations, I take all customer feed back seriously. Unfortunately, we were not advised at the time of check out that there was an issue. A day and a half had passed before you informed us of the problem. Another guest was already checked into that room. His stay was without incident. We further had the room... More

Minneapolis
2 reviews
2 of 5 stars Reviewed November 17, 2013 via mobile

Disappointing. We planned to use the pool, slide and hot tub but all were undergoing a 3-week maintenance. An arrangement had been made with the Ramada across the street to use their facilitates. The front desk specifically said there was a hot tub but when we went over the tub was roped off and the Ramada staff (dismissive and clearly... More

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lesliesherry, Manager at Grand Gateway Hotel, responded to this review

I apologize for the delay in responding. We are under new management and your concerns are very real to us. We had just recently started offering coffee in the lobby and had some growing issues there which are now resolved. The guests love the service and welcome it back. Pool upkeep is a necessary evil unfortunately. But, we have recently... More

gregory, sd
Contributor
13 reviews 13 reviews
5 of 5 stars Reviewed October 30, 2013

We recently spent a weekend in Rapid City and stayed at the Grand Gateway Hotel. The location is great. . . it connects to Perkins and is close to major shopping. Our granddaughter enjoyed the slide and the play area by the pool. Everything was very clean, and our nonsmoking room was a true non smoking room! We'll plan on... More

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lesliesherry, Manager at Grand Gateway Hotel, responded to this review

Thank you for taking time to write a positive review. We not only learn from the negative but from the positive as well. Recently under new management, all feed back is welcome and valued More

Wabasha, Minnesota
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 19, 2013

Tripadvisor is a useful tool when looking for accommodation. TA partners were showing a rate of $53 for this, usually $150 a night hotel. The receptionist was warm and polite and told us that the rooms we were talking of had all been booked. Fearing that we would have to find an alternative place to stay, she asked us if... More

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Minocqua, Wisconsin
Contributor
15 reviews 15 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 16, 2013

Stayed one night...two weeks in a row. Same front desk personnel who looked tired and un-kept. No welcome or acknowledgement I was standing there. It was as if I was bothering them. The rooms were ok and fairly clean, although a bit dark. Decor and furnishing could use an update. Convenient location and close to restaurants. Attached Perkins was a... More

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Sioux Falls, South Dakota, United States
Top Contributor
55 reviews 55 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 14, 2013

Pros- easy to find. Front desk check in clerk was AWESOME (friendly, smiled, & happy) Had pool area for kids with a tube slide. 4th floor room was nice and pretty clean. Perkins was attached by a hallway and had good food. Bed was comfy - pillows were not . Shower had good pressure. I did pay for an upgraded... More

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Additional Information about Grand Gateway Hotel

Also Known As:
Grand Gateway Rapid City
Hotel Grand Gateway
Address: 1721 N. LaCrosse St, Rapid City, SD 57701
Location: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in Rapid City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Gateway Hotel 3*
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