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Grand Gateway Hotel

1721 N. LaCrosse St, Rapid City, SD 57701
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425 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Buffalo
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 days ago NEW

Dated furnishings and dark hallways and room price of $200 a night way out of line, but given that the hotel has an indoor water slide that has lines of screaming kids from noon till night, second-floor room was remarkably quiet. Imagine a first floor room near lobby and water slide, however, would be an absolute nightmare. Best thing you... More 

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Rapid City, South Dakota
1 review
4 of 5 stars Reviewed 4 days ago NEW

we had to move from another hotel..Jimmy & Kaylie were extremely helpful & friendly in accommodating our needs during a busy upcoming holiday rush.Most area hotels are full and do not welcome pets. Room is clean which was the biggest plus!The lobby and entertainment areas are cozy and inviting. My child has enjoyed the pool area! There are pool and... More 

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Anchorage, Alaska
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The Grand Gateway Hotel is located right at Interstate 90 at the LaCrosse Street exit which is a great jumping off point to visit attractions in the area. This is an older property and the rooms were dated but clean. Air conditioners provided comfortable temperature and the King Size bed was good. The hotel is attached to a Perkins Restaurant... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

We were in town for a wedding and had trouble finding a hotel. We called and Lisa Lester answered the phone. Not only was she polite and professional, she was able to get us 2 adjoining rooms. At check in she was fast and courteous and very professional. Keep employees like her, they are the heart of your business. We... More 

Was this review helpful? Yes 1
Woodbury, Tennessee, United States
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

For hours we traveled toward this hotel, kids voicing their excitement about staying at a hotel with a water slide. So, upon check-in when I was stone-faced told that the pool is closed due to a prior accident, I was pretty devastated. I was told that we could go to another hotel just down the road to access their pool... More 

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Senior Contributor
41 reviews 41 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

One thing I dislike when checking in, is when the perosn at the front desks stops waiting on you to take phone calls. Their priority should be the payong customer before them, not a potential customer onthe phone. I had to wait a good 10 minutes. When we arrived in our room, ev en though it looked clean, it looked... More 

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely old hotel with a spacious, beautifully decorated room. Staff was extremely helpful and friendly. Great pool and game room for families and others. Ideally located for visiting Mt. Rushmore, Crazy Horse Memorial, Badlands, etc. in the area. Though hotel was fully occupied, halls, lobby and common areas were quiet. This is a very impressive hotel, definitely worth a second... More 

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Bovey, Minnesota
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was easily accessible from the freeway and very nice and clean. We like to find a place to stay that has a connected restaurant or one within walking distance, so we were happy to find Perkins on site for both supper and breakfast. The staff was friendly and helpful, and when we reported a problem with the TV... More 

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Champaign-Urbana, Illinois
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed at this hotel for 5 nights and were very pleased. The rooms were spacious and very clean . I was really impressed with the cleanliness of bathroom and the friendliness/helpfulness of the staff. Donna, the sales manager, was especially helpful as was the front desk staff. The kids really enjoyed the pool area with the big water... More 

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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

very nice! Concierge Room on 4th floor was exceptionally clean and nicely decorated. Thinking of all the visitors/vacationers, I was truly surprised that the room was SO nice. Con: only one elevator meant too much time and too many people to get up or down quick enough. Stairs are very short-planked and could cause a fall.

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