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Econo Lodge

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625 East Disk Drive, Rapid City, SD 57701
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Econo Lodge
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Econo Lodge
Econo Lodge
Econo Lodge
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101 reviews from our community

Traveler rating
    31
    36
    13
    8
    13
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34
19
4
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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There are newer reviews for Econo Lodge
See the most recent reviews
Kansas City, Missouri
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 19, 2013

Nicest Econo Lodge I've ever seen and definitely the nicest I've stayed in. The hotel employees are very hospitable and helpful. The minimum character expectations on this site are kinda a pain though but apparently the hotel is deserving enough for me to go through this extra typing. ;)

Was this review helpful? Yes
jcarda, General Manager at Econo Lodge, responded to this review

I love your personality and I want to thank you so much for your response. A little humor goes a long way my grandmother use to say. I am highly jovial that you enjoyed your stay and I wish all our customers shared your enthusiasm about our establishment. We hope to see you again soon and happy travels kind sir:)... More 

Grand Rapids, Michigan
1 review
5 of 5 stars Reviewed June 14, 2013

While my two best friends and I were biking from Grand Rapids, MI to the Pacific Ocean in Oregon, my father and grandmother met us in Rapid City and we stayed at the EconoLodge. Overall I am very satisfied with my stay. Our rooms were clean, comfortable, and accommodating. The pool area is a blast, with a sizable water slide,... More 

Was this review helpful? Yes
jcarda, General Manager at Econo Lodge, responded to this review

I remember you quite well and so does the rest of my staff. You made quite the impression on us. One of the last and only things you said to me is that, "I left a detailed review for you on Tripadvisor.com just to let you know how much I appreciated your hotel and its staff." I waited to see... More 

Sioux Falls, SD
1 review
5 of 5 stars Reviewed June 13, 2013

We own a construction company and frequently stay at the Econo Lodge. The staff is extremely friendly and our overall experience has been enjoyable. We highly recommend this hotel for all of your lodging needs.

Was this review helpful? Yes
jcarda, General Manager at Econo Lodge, responded to this review

How privileged are we to have someone who likes us enough to come back on a regular basis! This tells us that we are doing our job the way that we should be. These are some of the guests that I enjoy the most because you get to know them on a more personal level where you can joke and... More 

Yankton, South Dakota
1 review
5 of 5 stars Reviewed May 11, 2013

Over the years I have stayed at a number of Hotels in the Black Hills.By chance stopped at Econo Lodge.The best decision I have made recently.The rooms were spotless.Unlike many other hotels the staff made the room look like we had never been there on the second day.. The staff was very courteous and helpful.Special Kudos to the general manager... More 

Was this review helpful? Yes
jcarda, General Manager at Econo Lodge, responded to this review

I always ask my staff to make my stay overs look the most important because they are the customers that are devoting more time into us than anyone else. You are the first to ever comment on that and that is a fantastic feeling. Thank you for the personal comment too towards myself! That also is a highlight. Sometimes you... More 

Orlando
Top Contributor
80 reviews 80 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed April 16, 2013 via mobile

This was not what I remember an Econo Lodge being!! With some friendly persuasion from General Manager Jamie I agreed to give it a try. What a surprise! Rooms were large and very nicely appointed. What I would expect to see in a much higher priced property. Another nice surprise was the hot tub! Spent some time there for sure!!... More 

Was this review helpful? Yes
jcarda, General Manager at Econo Lodge, responded to this review

I loved your comment probably more than any of my customers. You went above and beyond! I ended up being one of your weather forecasters... I ended up being hammered with the mass confusion of summer approaching and now haven't talked to you in awhile.. Mr. photojo I hope that you are still doing well and that your travels have... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed April 10, 2013

We do a lot of traveling for our company and have never come across such wonderful service as we did during our 2 different stays at this EconoLodge. From the management to housekeeping, all staff were professional and friendly. Thier consistant outward show of courtesy and professionalism to all of their guests is phenomenal. The hotel itself has recently been... More 

Was this review helpful? Yes
jcarda, Manager at Econo Lodge, responded to this review

First and foremost, I would like to take the time as you did to say thank you for complimenting our hotel. We take a lot of pride in the customers and their needs. It is always soooo rewarding when a customer takes the time to write a review about what they found most pleasureable in our hotel. I noticed that... More 

1 review
5 of 5 stars Reviewed April 9, 2013

We were pleasantly surprised by the cleanliness of this hotel, the politeness of the staff, and the fun pool and large slide! We checked in mid afternoon and were greeted by a friendly front desk employee. Check in was quick and easy. We went right to our room and were surprised at how nice they were for what we paid.... More 

Was this review helpful? Yes
jcarda, Manager at Econo Lodge, responded to this review

I am sorry that you had some trouble with the plumbing, however, I am very pleased that my staff handled it diligently and professionally. I take pride in all the staff and their training. A General Manager is only as good as the staff and how it handles all its customers. We have made some major improvements in the last... More 

South Dakota
1 review
4 of 5 stars Reviewed March 29, 2013

After a morning at the doctor's office a young man at the front desk was so nice to me. Helped me get checked in with a room on the ground floor that made it easy to get my suitcase to. He checked on me when I came down for ice and the next morning said, oh, are you leaving us... More 

Was this review helpful? Yes
jcarda, Manager at Econo Lodge, responded to this review

This makes me very proud! Thank you for your review! Jonathan is one of our newest staff members and I am glad that he understands exactly what it takes to make the customer feel at home when the customer is not able to be at home. Doctor's visits are not always fun, and it is important for staff to remember... More 

2 reviews
5 of 5 stars Reviewed March 21, 2013

Friendly front desk staff. Clean room and great price. Needed to stay just one night for meeting and this was a great choice The two staff on duty when I checked in were very friendly and helpful. Mike and Jonathan.

Was this review helpful? Yes
jcarda, Manager at Econo Lodge, responded to this review

I am very happy that my staff could be accomodating to you since you had to be delayed in your plans in departing Rapid. Jonathan and Michael are very valued in the Econo Lodge of Rapid City. I would be lost without both of these two. It always makes me happy to hear that things are going well with my... More 

Wagner, South Dakota, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 of 5 stars Reviewed March 12, 2013

Our first stay at an Econo Lodge and it will be our last. While the staff was friendly and helpful whoever is in charge of the housekeeping needs a new job. I have to go back to my days in the army to recall a dirtier and less well maintained room and bathroom. We are just happy not to have... More 

Was this review helpful? Yes
jcarda, Manager at Econo Lodge, responded to this review

I am saddened to have read this response. I know this took me a little while to respond but I had to see exactly what would be the best measure to resolve this issue. I would like to inform you that the head housekeeper was replaced. As you can see by the following comments, there has been no more comments... More 

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