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All 52 Rapid City hotels

Imperial Hotel

100 Saint Joseph Street, Rapid City, SD 57701
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Imperial Hotel
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Ranked #50 of 52 Hotels in Rapid City
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12 reviews from our community

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    5
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Columbia Falls, Montana
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 13, 2014

I was traveling thru to Montana so I stayed here omg rates were too high service sucked mangers were rude and not friendly I walked in and found the manager teresa drinking a bottle of vodka and could barely walk we paid in advance so we could not get a refund. My husband was eaten up by bed bugs had... More 

Was this review helpful? Yes 4
josephandrewstarr, Owner at Imperial Hotel, responded to this review

Dear Bamagirl, I do not know who Josephandrewstarr is by the way. I am just reading that my name is being displayed as that which is not true. My Father tragically passed away on 23 August 2014 in a massive car accident which broke every bone in his body. Needless to say, I, Teresa, have NOT been back to the... More 

Louisville, Kentucky
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed July 3, 2014

Let me just start off by saying that Rapid City is ridiculous. There was only a couple hotels under $130 to stay at. It is incredibly overpriced and touristy ($400 a night for a Hilton??? get real.) Now that that's over with I will start the review. So my boyfriend and I planned a 2 week road trip and Mount... More 

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 29, 2014 via mobile

Pros: The only hotel in Rapid City with a room available last minute on a Saturday night in June. The bathroom in our room was nice and clean and the water was hot. Hotel attendant was very friendly. Cons: People loitering in front of the building smoking was unnerving. The building is very old, the lobby leaves a lot to... More 

Was this review helpful? Yes 1
romanslounge, Owner at Imperial Hotel, responded to this review

Dear Mam, I appreciate the time you have taken to submit this review because it allows us to improve Quality Assurance and Customer relations. This is my reply: We recently upgraded and remodeled all of our tourist rooms and have been evaluated by the State Health Department with a 98%. Inclusive in our remodeled units are new beds with bed... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 11, 2014

I recently stayed at the imperial hotel for three days with my husband. you can immediately tell that its an older motel but the rooms were amazingly clean and quiet!!! the staff was courteous and knowledgeable and there is even a fantastic restaurant on site!!!!

Was this review helpful? Yes 1
Yuba City, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 20, 2013

Made reservations online for Sturgis bike week. While institute to South Dakota the couple we were riding with got in an accident. The woman died and her husband was hospitalized for over two weeks. Needless to say we did not get to the hotel. When we called to inform them it was like "there's no refunds". The guy lost his... More 

Was this review helpful? Yes 3
romanslounge, Owner at Imperial Hotel, responded to this review

Dear Roger, We are truly sorry for your friends loss and do appreciate this response because, as owners of this property, we were not made aware of any death during Sturgis rally week. I apologize sincerely that you were not able to arrive and vacation here during that week. We are investigating exactly what happened; who you spoke to, and... More 

West Yellowstone, MT
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 19, 2013

I stayed at this hotel mostly because when I was booking a room, the only two reviews here on TripAdvisor gave this hotel five stars. I've since concluded that these reviewers are either (a) lying, (b) living in a fantasy world, or (c) just escaped some sort of dungeon or prison and therefore have ridiculously low expectations for hotels. This... More 

Was this review helpful? Yes 5
romanslounge, Owner at Imperial Hotel, responded to this review

Dear Mr. W Faust, I apologize for the inconvenience you had while here. This summer has been one of frustration as our new beds, nor our curtains, arrived in time for the season due to being back-ordered. We did receive a 98% from the health dept. so I am not understanding what was dirty in your room as I personally... More 

Denver, Colorado
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 8, 2013

The rooms at the Imperial shouldn't be more than $30 a night, if that. I will try to break this down so that anyone on a very tight budget has the facts on whether or not it's actually worth it to stay here. PROS - -Hotel staff is very nice and polite. -Location is very convenient and easily within walking... More 

Was this review helpful? Yes 6
Buffalo, New York
Contributor
17 reviews 17 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 13, 2013

**Note that the two five star reviews are from people that have only reviewed this hotel!!! Also they are two days apart - obviously it's employees/owners of the hotel leaving the 5 star reviews** Pros: Front desk young man was helpful, polite, and friendly. He exceeded our expectations for customer service. Cons: Unsafe location and neighborhood. Questionable people in the... More 

Was this review helpful? Yes 2
Minnetonka
Contributor
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 5, 2013

The Imperial Hotel has one thing going for it: it's in a great location in Rapids City, close to a number of fun restaurants. However, the hotel is old and appears to be in need of renovation. It is a very minimal hotel in that there is no coffee machine, no microwave, no hairdryer, no shampoo, no Kleenex etc. in... More 

Was this review helpful? Yes
Wright
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2012

We were truly impressed with this hotel! It has 3 venues onsite with DJ's, kareoke, and country western music, nice rooms with refridgerators and a very pleasant staff... all needs were handled efficiently and courteously, plus this hotel is located in the downtown area which has many very close and nice restaurants and attractions! we were able to gain internet... More 

Was this review helpful? Yes 1
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Additional Information about Imperial Hotel

Address: 100 Saint Joseph Street, Rapid City, SD 57701
Location: United States > South Dakota > Rapid City
Price Range (Based on Average Rates): $
Number of rooms: 117
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