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All 52 Rapid City hotels

Imperial Hotel

100 Saint Joseph Street, Rapid City, SD 57701
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Imperial Hotel
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37%
Ranked #50 of 52 hotels in Rapid City
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8 people have reviewed this hotel

Traveler rating
    2
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    0
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    4
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Yuba City, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 20, 2013

Made reservations online for Sturgis bike week. While institute to South Dakota the couple we were riding with got in an accident. The woman died and her husband was hospitalized for over two weeks. Needless to say we did not get to the hotel. When we called to inform them it was like "there's no refunds". The guy lost his... More

Was this review helpful? Yes 3
romanslounge, Owner at Imperial Hotel, responded to this review

Dear Roger, We are truly sorry for your friends loss and do appreciate this response because, as owners of this property, we were not made aware of any death during Sturgis rally week. I apologize sincerely that you were not able to arrive and vacation here during that week. We are investigating exactly what happened; who you spoke to, and... More

West Yellowstone, MT
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 19, 2013

I stayed at this hotel mostly because when I was booking a room, the only two reviews here on TripAdvisor gave this hotel five stars. I've since concluded that these reviewers are either (a) lying, (b) living in a fantasy world, or (c) just escaped some sort of dungeon or prison and therefore have ridiculously low expectations for hotels. This... More

Was this review helpful? Yes 2
romanslounge, Owner at Imperial Hotel, responded to this review

Dear Mr. W Faust, I apologize for the inconvenience you had while here. This summer has been one of frustration as our new beds, nor our curtains, arrived in time for the season due to being back-ordered. We did receive a 98% from the health dept. so I am not understanding what was dirty in your room as I personally... More

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 8, 2013

The rooms at the Imperial shouldn't be more than $30 a night, if that. I will try to break this down so that anyone on a very tight budget has the facts on whether or not it's actually worth it to stay here. PROS - -Hotel staff is very nice and polite. -Location is very convenient and easily within walking... More

Was this review helpful? Yes 1
Buffalo, New York
Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 13, 2013

**Note that the two five star reviews are from people that have only reviewed this hotel!!! Also they are two days apart - obviously it's employees/owners of the hotel leaving the 5 star reviews** Pros: Front desk young man was helpful, polite, and friendly. He exceeded our expectations for customer service. Cons: Unsafe location and neighborhood. Questionable people in the... More

Was this review helpful? Yes 1
Minnetonka
Contributor
14 reviews 14 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 5, 2013

The Imperial Hotel has one thing going for it: it's in a great location in Rapids City, close to a number of fun restaurants. However, the hotel is old and appears to be in need of renovation. It is a very minimal hotel in that there is no coffee machine, no microwave, no hairdryer, no shampoo, no Kleenex etc. in... More

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Wright
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2012

We were truly impressed with this hotel! It has 3 venues onsite with DJ's, kareoke, and country western music, nice rooms with refridgerators and a very pleasant staff... all needs were handled efficiently and courteously, plus this hotel is located in the downtown area which has many very close and nice restaurants and attractions! we were able to gain internet... More

Was this review helpful? Yes 1
gambrills
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 16, 2012

traveled to all local attractions, mount Rushmore 4th of July....Staff was wonderful, played pool, etc. very close to Deadwood casinos and all major attractions in South Dakota. Family enjoyed Sturgis Bike Week too!!

Was this review helpful? Yes 2
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 2, 2011 via mobile

Not the cleanest or nicest, but very cheap. Staff was nice and everything worked. If you can sacrifice a little luxury, you'll get the best deal here.

Was this review helpful? Yes 2

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Additional Information about Imperial Hotel

Address: 100 Saint Joseph Street, Rapid City, SD 57701
Location: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Free Parking
Hotel Style:
Ranked #50 of 52 hotels in Rapid City
Price Range (Based on Average Rates): $
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