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Comfort Inn I-90

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1550 North LaCrosse St, Exit 59 off I-90 - South on LaCrosse St, Rapid City, SD 57701
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Comfort Inn I-90
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Comfort Inn I-90
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315 reviews from our community

Traveler rating
    188
    93
    26
    4
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arvada, Colorado
1 review
5 of 5 stars Reviewed 2 weeks ago

This was my 3rd vist to this hotel and the rooms are always very clean, and the staff is friendly. The hotel is close to several restaurants and shopping. I will definately stay at this hotel again next time I am in Rapid City.

Was this review helpful? Yes
Kate M, Guest Relations Manager at Comfort Inn I-90, responded to this review

Hi Patricia! On behalf of our staff, I would like to thank you for the high remarks of our employees, as well as taking the time to give our hotel such a fantastic review. I am happy to know you enjoyed the convenient location of our hotel to enjoy a variety of restaurants and shopping! We look forward to your... More 

Browns Valley, Minnesota, United States
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was actually impressed with this hotel. The bed and room were surprisingly comfortable. To be honest, driving up and coming into the facility, I was skeptical because it looked like the typical cheapo place. The staff were friendly and the breakfast was great. There were a lot of hot and cold choices for food in the morning. I liked... More 

Was this review helpful? Yes
Kate M, Guest Relations Manager at Comfort Inn I-90, responded to this review

Hello Leigh! Thank you for taking the time to review our hotel and giving us a good rating! I am happy to know we were able to exceed your expectations of the hotel and that you enjoyed our fantastic, FREE breakfast variety. We hope you will once again choose us as a resting point on your next trip to Rapid... More 

Bergen, Norway
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

Very nice hotel with friendly staff. Conveniently located. Excellent breakfast. The bed was comfortable. Front desk staff provided excellent service. We visited from Norway and we would like to come again!

Was this review helpful? Yes 1
Kate M, Guest Relations Manager at Comfort Inn I-90, responded to this review

Hello! Thank you for taking the time and giving our hotel a 5 STAR review. I am grateful you were able to enjoy our free, hot breakfast during your stay. I am also happy to hear that our staff was able to not only meet, but exceed your expectations. We hope you choose us again on your next trip to... More 

Top Contributor
71 reviews 71 reviews
62 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 3, 2015

Our room was clean with comfortable beds, good heat (stayed in January), breakfast area was kept well stocked. We could hear doors in the corridor. Had a good dinner at the Millstone Family Dining restaurant within walking distance.

Was this review helpful? Yes 1
Kate M, Guest Relations Manager at Comfort Inn I-90, responded to this review

Hello! On behalf of our entire team here at the Comfort Inn I-90, I would like to thank you for choosing our hotel to stay at during your trip to Rapid City. I am happy to know that you were able to enjoy our comfortable beds as well as take advantage of our convenient location. We hope to see you... More 

Sidney, Montana
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 31, 2014

Barb at the front desk was wonderful and made sure we were settled into our room. The room was very clean and well maintained. The bed was great. Breakfast the next morning was absolutely delicious...lots of choices and Kelly greeted each person and checked multiple times to make sure we had everything we needed. We travel multiple times through Rapid... More 

Was this review helpful? Yes
Kate M, Guest Relations Manager at Comfort Inn I-90, responded to this review

Hi Kelly R! Thank you so much for the top scoring review! I am very happy to see that our Front Desk Agent Barb not only met, but surpassed your expectations in providing you with award winning customer service! Barb and all of our employees work together to make sure your stay is always a 5 star stay. I am... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 26, 2014

The clerk was awesome and gave us great recommendations on restaurants that were located nearby. The room was spotless and the bed was very comfy!! Conveniently located by the expressway. Perfect stay! Highly recommend!!

Was this review helpful? Yes
Kate M, Guest Relations Manager at Comfort Inn I-90, responded to this review

Thank you Connie P, for taking the time to give your five-star review of our hotel! I am so happy to see our front desk as well as our housekeeping staff were so accommodating during your stay. It is nice to know were able to take advantage of our convenient location right off the interstate, with many restaurants within walking... More 

Saint Louis, Missouri
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2014

This was a very convenient place to stay as we visited the Badlands and Mt Rushmore area. Room was nice size, very roomy and clean. Breakfast was excellent with a very friendly attendant. We received so much help and advice on the area from Alex and Barb. They helped get our WiFi connected and recommended great places to eat. We... More 

Was this review helpful? Yes
Kate M, Guest Relations Manager at Comfort Inn I-90, responded to this review

Hi Julie F, I am pleased to see that between our free, hot breakfast; clean, spacious rooms; and friendly, knowledgeable staff you were able to provide our hotel with a five star rating. Thank you for taking the time to review us and we hope to see you again! More 

Springfield, Illinois
Top Contributor
74 reviews 74 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 16, 2014

Driving across the US and this is the second stop. Easy reservations, newer place, well maintained and a good breakfast. Right off the highway with restaurants around, avoid the Milstone, though suggested it's not the best.

Was this review helpful? Yes
Kate M, Guest Relations Manager at Comfort Inn I-90, responded to this review

Thank you, Norman S, for your top scoring review! I’m happy to see that you were able to enjoy our free, hot breakfast and convenient location right off the interstate. Here at the Comfort Inn, we always want to make your stay as stress free as possible. Thank you so much for choosing us on your cross country trip, and... More 

Dayton, Ohio
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2014

My husband and I were traveling from Ohio to Story, WY. Our car broke down in Wall, SD. I was calling around trying to find a hotel in Rapid City that was reasonably priced and had some rooms left. I called the Comfort Inn and a nice young man named Rocco answered the phone. H let me know that there... More 

Was this review helpful? Yes 2
Kate M, Guest Relations Manager at Comfort Inn I-90, responded to this review

I am so sorry, Amber M, to hear about your frustrating weekend. But I am also happy to hear that our Front Desk Agent, Rocco, was able to make your stay with us less stressful and provide you with such exceptional customer service. We were all very happy to have been able to help out when you needed it, and... More 

Ladysmith, Wisconsin, United States
1 review
5 of 5 stars Reviewed October 30, 2014

Lovely desk clerk, Alex looked up and called for us the gas station we needed for non-ethanol gas for an older motor home. We would have searched until out of gas! The room was also great as was the pool and breakfast

Was this review helpful? Yes
Kate M, Guest Relations Manager at Comfort Inn I-90, responded to this review

Hello Eileen Z, Thank you for taking the time to give our hotel a FIVE STAR review. I am glad to know that Alex was able to exceed your expectations and provide you with award winning customer service. We hope you choose to stay with us again to once again take advantage of our free, hot breakfast and indoor pool! More 

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