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Best Western Ramkota Hotel

3.0 of 5 2111 North LaCrosse Street, Rapid City, SD 57701
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Best Western Ramkota Hotel
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Best Western Ramkota Hotel
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361 reviews from our community

Traveler rating
    106
    114
    76
    34
    31
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173
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56
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
5 of 5 stars Reviewed 5 days ago NEW

A great place to stay. Service was great even though there were a lot of conventions going on. The kids loved the water park I wondered why it was so muggy but I see in another review that the fan was broke not a problem we had fun anyway I loved the patio doors it made it much easier to... More 

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Thank you so much for the positive review. It was our pleasure to have you stay with us while in Rapid City. Please keep us in mind in the future we would love to see you again. More 

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

All though the room was clean everything else was just off. I booked this room for my daughter's 10th birthday mainly for the water park. At check in i was told the pool slide was down :( when we arrived at the kids pool it was soo muggy in there u could barely see and the chlorine was so strong... More 

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Please accept my apologies for your most recent stay. The problem in the waterpark has been remedied at this time. We had a blower motor that had went out on Thursday that sucks the moist air from the room and it was scheduled to be replaced after the weekend. Like I said we are very sorry for any inconvenience it... More 

Gillette, Wyoming
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I booked our room on-line through the Best Western website. Customer service at this hotel stinks. Had to return to the desk and bring confirmation email showing we were to receive a free pizza and bottle of soda. We were given a card and told to present it at the restaurant. Given that there is a restaurant on site, we... More 

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

I am very sorry for any confusion that may have taken place during your stay. We have investigated the issue to try to take care of any problems. Since you booked through Best Western at Rack rate and not under the promotional code we did not identify that you had the party package. I apologize for any inconvenience, we have... More 

rapid city, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

The room was ok considering lakota nation invitational was going on, mirrors and padio door needed cleaning but all in all it was ok. the price of the room was high but it always is when LNI is in town, our facility had a banquet the night i stayed food was bland considering the cost for what we had to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Thank you for your recent review and staying with us while in Rapid City. The LNI is one of our busier times in the off season, I hope everything was to your satisfaction. I will make sure we take care of the items that you mentioned so that future guests do not experience the same issues. Once again thank you... More 

Gladstone, Michigan
1 review
5 of 5 stars Reviewed December 13, 2014

Me, my sister and three kids had been on a trip out west. We had been on the road for 12 hours. The car broke down in Rapid City. We managed to get in walking distance from the Best Western. Being that it was rally week, I expected all the rooms to be sold out or over priced. I worked... More 

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

I am so very pleased to hear that you had a wonderful experience while staying with us. It is nice to hear that Cheri went the extra mile to make you feel welcome and safe. I hope that you will come see us again if you ever find yourself this direction again. Once again thank you for the kind words. More 

Vinton, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed December 10, 2014

I would only stay here if I had kids and wanted to spend some alone time with there mother. Drop the kids in the water park and hope they stay there and don't drown. This was one of the worst hotels I have stayed at in a long time. The room was dated old tired, noisy, dirty, dust bunnies, these... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

I am sorry that your experience did not meet expectations. I will make sure that we try to care of the items that you have mentioned. In addition we are at the front end of a 3 year property remodel, which should allow us to have the updated decor you are looking for. Once again please accept my apologies for... More 

Omaha, Nebraska
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 10, 2014

This hotel was clean and comfortable, and had a great water park for the kids that was included in the cost of the room. The pools are unattended, but great fun for swimmers of all ages. We enjoyed the large water slides and pirate ship features. The pool area and hot tub are also accommodated with a lift for people... More 

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

I am glad that you got to enjoy the waterpark during your recent stay with us at the Ramkota. It is always nice to hear that our guests are enjoying our feature item. Thank you for reviewing the property and we hope to see you in the future. More 

Kyle, United States
1 review
5 of 5 stars Reviewed November 25, 2014

I stayed at this hotel with my daughter and grandchildren. They enjoyed swimming at the swim park and I was relieved because it was created for all ages to enjoy themselves. My grandchildren range in age from 2 to 9 and they were all safe and happy with their experience. The beds were very comfortable. I would highly recommend this... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Thank you for your most recent review. I was pleased to hear that the grandkids enjoyed the pool and waterpark area, we really do our best to keep those families happy. I hope that you found the hotel a good value and we hope to see you again. Once again thank you for the kind words. More 

Gary, South Dakota
2 reviews
5 of 5 stars Reviewed November 17, 2014

We have used this venue for a Region Local Roads Conference for the past 25+ years. They have consistently been great hosts and provide excellent food service, conference rooms, vendor areas and affordable lodging. Our conference has grown larger each year and they continue to expand their services to accommodate us. These folks really care and do a great job!

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Ken thank you so much for taking the time to review the property. I was glad to hear that your stay was a good one. I hope that you will us the Ramkota again in the future and offer us the chance to once again be your Black Hills host hotel. More 

Berkeley Springs, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 16, 2014

We were extremely happy with the cleanliness of all aspects of this Best Western and the helpfulness of the staff. It was also very convenient as to proximity to the interstate. And even being right next to the road, the room was very quiet.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

I am pleased to hear that you had such a great experience while staying at the Ramkota. It was certainly our pleasure to serve as your oasis during your Black Hills stop-over. Please come see us again in the future. More 

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Additional Information about Best Western Ramkota Hotel

Address: 2111 North LaCrosse Street, Rapid City, SD 57701
Phone Number:
Location: United States > South Dakota > Rapid City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Ramkota Hotel 3*
Number of rooms: 267
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Also Known As:
Best Western Rapid City
Rapid City Best Western

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