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All 52 Rapid City hotels

Best Western Ramkota Hotel

3.0 of 5 Hotel   |   2111 North LaCrosse Street, Rapid City, SD 57701
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62%
Ranked #31 of 52 hotels in Rapid City
A recent review
3 of 5 stars reviewed 3 days ago
catling4570
  • Overview
  • Reviews (286)
  • Photos (65)
  • Amenities
  • Q&A (1)
  • Room tips (49)
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286 people have reviewed this hotel

Traveler rating
    80
    92
    61
    27
    26
See reviews for
137
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Maryland, United States
1 review
1 of 5 stars Reviewed 3 days ago NEW

I checked in on a Saturday and checked out on a Thursday. My bed linen was never changed. In fact, I was in the room on Wednesday while the housekeeper cleaned the room. She did not vacuum the room. She left trash on the dresser and refused to clean the bathtub.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Thank you for taking the time to review our property. I apologize if we were unable to meet your expectations with our housekeeping system. Our housekeeping attendants do work very hard to keep all of our guests happy on a daily basis and I apologize if they did not make your stay a good one. Once again please accept my... More

Kansas City, Missouri
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This place is huge and spread out over several buildings. Very confusing to find your way around even with the signs on every wall. The bathroom was new and clean but can't say the same about the room. In our room the beds and sheets were nice but the stuffed chair and ottoman were filthy and stained. The carpet was... More

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Thank you for the recent review of our property. I apologize for any inconvenience the facility may have caused you during your stay. We are a sprawling hotel and it is understandable that it is not as easy to get around the property as it may be at others. We will do our best to make improvements to our plan... More

1 review
3 of 5 stars Reviewed 3 days ago NEW

Staff was good and efficient hotel was clean good value. Lighting and internet were bad fro doing business work. Staff was helpful with suggestions and information on the area. While in house Dining was OK it lacked the presentation of Minerva's in Sioux Falls SD.

Review collected in partnership with Best Western

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Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Thank you for the review, these really help us target areas for improvement as well as let us know what we are doing well. I appreciate you taking the time. Thank you for staying with us we look forward to seeing you in the future. More

Broken Arrow, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Room was clean and quiet but no breakfast. Bettter choices in the area for the price. Close to interstate and other activities but not the best bang for your buck. Older hotel that has been well maintained but a bit over priced.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

I do apologize that we do not offer the free continental breakfast. With the restaurant on site we do offer that nice sit down option for our guests. I'm sorry I hope the rest of your stay went well and we hope to see you again in the future. Thank you so much for the feedback. More

East Coast
Top Contributor
86 reviews 86 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Sprawling hotel was fine to stay in. Room was large but kind of worn down. Fabric of chairs was worn through. No refrigerator. No elevator, had to lug big suitcases up the stairs. That said, the kids loved the pool and water slide, and it kept them highly entertained, so it reduced stress on the parents. The restaurant is also... More

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Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

I am glad to see that you enjoyed the waterpark area, it really is a nice feature we can offer our guests. You will also be happy to know that we are in the beginning phases of a property remodel that will begin with all bathrooms this fall. In addition we are adding new furniture and in- room case goods... More

Elkridge, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had a wonderful stay at the Best Western Ramkota Hotel while sightseeing through western South Dakota. The rooms were very clean, beds were very comfortable and my children loved the pool and water slide. The hotel is located close to the highway for ease in traveling to the Black Hills, Badlands or Mt. Rushmore. I would definitely stay there... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Ryan F, Front Office Manager at Best Western Ramkota Hotel, responded to this review

Shannon B, Thank you for your review. We do are best to make each guests stay the most it can be. I'm glad you enjoyed your time with us and we hope you come back again to visit. Sincerely, T. Kraft Front Office Manager tkraft@ramkotarc.com More

B, United States
1 review
5 of 5 stars Reviewed 1 week ago

I always enjoy Ramkota Hotel. When I visit I ride my motorcycle from Florida. The hotel is ideal for using as a home base for daily road trips to different sites. This year I brought my daughter from Indpls Ind. She loved it because after a long day riding everything was at the hotel, eating, swimming,water slides and hot tub... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Ryan F, Front Office Manager at Best Western Ramkota Hotel, responded to this review

Charles A, It is always good to hear the hotel suited your travel needs for location and relaxation. We'll be looking forward to seeing you again for another enjoyable visit to the Black Hills area. Sincerely, T. Kraft Front Office Manager tkraft@ramkotarc.com More

Gillette, United States
1 review
3 of 5 stars Reviewed 1 week ago

Motel was ok. The bar staff was great. The rooms that have been booked for over 6 months were suppose to be on a block together, instead they were scattered all over the motel. Just make sure when they say a block, that they will actually be together. Motel was like a maze trying to get through it to find... More

Review collected in partnership with Best Western

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Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

I am glad that you had the opportunity to enjoy the lounge during your stay. I can see your frustration with rooms being spread throughout the property and for that I offer our apologies. Whenever possible we do try to block groups together however on a heavy volume week with many groups in house we are limited to what we... More

Grande Prairie, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Two reoccuring issues, no free WiFi and Pool Rules that are posted and guests are made to sign off on when registering but never enforced, caused me to go to the Front Desk every day to attempt to find resolution. Each time I went to the front desk, I was ignored by multiple staff members who repeatedly answered the phone... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

I know that we have spoken numerous times about your issue while you stayed with us and I do apologize for any inconvenience we may have caused you during your stay. We make it a priority to take care of any guest staying with us and I can say I am very disappointed that we did not make your stay... More

Bismarck, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Hotel is very accessible from the interstate and located in the heart of the Black Hills. Hotel is very clean and quiet. The lounge is very nice and they serve good food there. I use this hotel on a regular basis for work so will be staying there again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

It was an absolute pleasure to have you stay with us this summer. I am glad that you had a great stay and we look forward to your return. More

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Additional Information about Best Western Ramkota Hotel

Address: 2111 North LaCrosse Street, Rapid City, SD 57701
Phone Number:
Location: United States > South Dakota > Rapid City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Ramkota Hotel 3*
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Also Known As:
Best Western Rapid City
Rapid City Best Western

65 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Western and Native American decor rooms PLUS Western hospitality! Free waterpark passes included with rates; full service Minerva's Restaurant and Bar; free computers/printers and internet access. Fitness Room, huge indoor pool, gift shop and complimentary shuttle. Across the street from the Rushmore Mall (110 stores) and movie theaters. ... more   less 
Number of rooms
267

Questions & Answers

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