Best Western Ramkota Hotel (Rapid City, SD) - Hotel Reviews

Address: 2111 North LaCrosse Street, Rapid City, SD 57701

Phone Number:

Region: United States > South Dakota > Rapid City

Amenities:

Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access

Hotel Style:

Ranked #28 of 50 hotels in Rapid City

Price Range: $$

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Western and Native American decor rooms PLUS Western hospitality! Free waterpark passes included with rates; full service Minerva's Restaurant and Bar; free computers/printers and internet access. Fitness Room, huge indoor pool, gift shop and complimentary shuttle. Across the street from the Rushmore Mall (110 stores) and movie theaters. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Orbitz, Best Western, Expedia, Travelocity, Venere, Hotels.com and Tingo so you can book your Best Western Ramkota Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Best Western Rapid City; Rapid City Best Western

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125 reviews from our community

See which rooms travelers prefer - 22 traveler tips

travel-here-there

Vienna, Virginia

Top Contributor

50 reviews

39 hotel reviews

Reviews in 30 cities

25 helpful votes

“Typical from what I have seen so far -- nothing special”

Reviewed May 22, 2013 NEW

First impressions matter and from the outside it was ok, then coming in the greeting from the girl at the desk started ok, but went a bit downhill the moment the phone rang she just turned and ignored us and dealt with the call, changed a reservation, answered the bunch of questions all while we were standing there. Then she... More

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RKPhoto

Atlanta, GA

Contributor

15 reviews

7 hotel reviews

Reviews in 6 cities

2 helpful votes

“Fine hotel, but event facilities too spread out”

Reviewed May 7, 2013

I attended a convention at the Ramkota hotel in April. My room was fine and the facility overall was fine. Take note that there are no elevators in case your room is on the second floor. The hotel is fairly spread out and the event facilities are located on both ends of the hotel. Half of our even was on... More

Glad to have had you attend the conference and be our guest! The huge indoor pool and waterpark are popular with all of our guests and am happy you also enjoyed. We ARE a large convention hotel and appreciate your understanding. Hope to see you again! More

Dennis A

Hackensack, Minnesota, Usa

1 review

“This was a quick stop overnight - on way home after time with family.”

Reviewed April 29, 2013

Review collected in partnership with Best Western

Tat2Jeff

Saint Augustine, Florida

Senior Reviewer

10 reviews

Reviews in 5 cities

“Good place to stay for day trips”

Reviewed April 23, 2013

Central location to area sites. Close to downtown area. Rooms were large and rates were good in April. Close to a mall, dining and other shopping areas. The only thing I had issue with was the fact the front desk seemed short staffed. May be due to the time year, however, the staff that was there was attentive.

Thank you for chossing the Best Western Ramkota Hotel and Conference Center during your recent visit to Rapid City. We hope to have you has our guest again and will look forward to welcoming you back! Jan Gustin, GM More

SteveAndTerriM

Montevideo, Minnesota, Usa

“Exceptional”

Reviewed April 4, 2013

Excellent place to stay-very quiet rooms and comfortable beds. Love all the pillows! And Minervas has great food and service! Really nice to be able to walk to the restaurant to relax after a long days drive.

Thank you for your review and kind comments on our property! We look forward to having you as our guest again! More

Ron M

Sheridan, Wyoming, Usa

“Indoor Motorcross Trip”

Reviewed March 14, 2013

The room looked clean at first. When I looked closer at the bedding on one of the beds, one of the long decorative brown pillows place on the bed had a bloody booger on it and there was little specs of blood on one of the white pillow cases that was underneath this brown decorative pillow. I called the front... More

Ron: A belated but very sincere apology for your experience during your stay with us. I regret you did not receive the superior customer service we strive to achieve. The condition of your room was addressed with housekeeping immediately following our knowledge of the situation. On behalf of our staff, we certainly hope to have you as our guest again... More

Brent R

Toronto, Canada

Senior Contributor

21 reviews

3 hotel reviews

Reviews in 11 cities

7 helpful votes

“Excellent experience and very friendly and helpful staff. Sets the standard for this class of hotel. Would wholeheartedly recomm”

Reviewed March 13, 2013 via mobile

Was "trapped" in Rapid City for six days by poor weather and a bad head cold while delivering a small aircraft across the country. Staff was very friendly and extremely helpful and accommodating. Jane at the front desk in particular was wonderful and very helpful. Entire staff was excellent including restaurant (Minerva's, collocated). Room was good size, comfortable and clean.... More

See 2 more reviews by Brent R for Rapid City

Thank you for being our guest during your recent visit to the Black Hills and Rapid City. Our entire staff appreciates your business and we look forward to having you stay with us again! More

kclmarshall

Wyoming

32 reviews

12 hotel reviews

Reviews in 9 cities

5 helpful votes

“Clean, amazing, great staff”

Reviewed February 26, 2013

We stayed enjoyed our stay. The room was clean, and the hotel was clean and very nice. We loved the pool. The kids played and played and we were the only ones in the pool. There were slides and a ship for the kids to play on in the pool. We will stay again

See 7 more reviews by kclmarshall for Rapid City

Thank you for the great review! Our guests continue to enjoy the waterpark and features and so happy you did, too! We hope to have you as our guests again! More

TJ W

Gillette, Wyoming

1 helpful vote

“Ok”

Reviewed January 15, 2013

The waterpark for our 5 and 3 year old was the reason we stayed here. The water was so cold they played for 10 minutes and wanted to go to the hot tub. It was a different layout and a little confusing. No breakfast offered and the beds need more blankets just for comfort. The noise was pretty disturbing throughout... More

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Thank You for your comments in regards to your recent reservation with us. We strive to make everyones experience special and are very sorry that we did not meet your expections during your stay. I will share with other management staff your concerns. We hope to have you as our guest again to rectify the situation. Thank You again for... More

EDWARD A

Rosebud SD

“kids shoppin”

Reviewed January 11, 2013

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Best Western Ramkota Hotel, Rapid City

Best Western Ramkota Hotel

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