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All 52 Rapid City hotels

Best Western Ramkota Hotel

3.0 of 5 Hotel   |   2111 North LaCrosse Street, Rapid City, SD 57701
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Ranked #28 of 52 Hotels in Rapid City
A recent review
5 of 5 stars reviewed yesterday
Cordelia W Kyle, United States
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353 reviews from our community

Traveler rating
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    75
    32
    31
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168
71
14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kyle, United States
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed at this hotel with my daughter and grandchildren. They enjoyed swimming at the swim park and I was relieved because it was created for all ages to enjoy themselves. My grandchildren range in age from 2 to 9 and they were all safe and happy with their experience. The beds were very comfortable. I would highly recommend this... More

Review collected in partnership with Best Western

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Gary, South Dakota
2 reviews
5 of 5 stars Reviewed 1 week ago

We have used this venue for a Region Local Roads Conference for the past 25+ years. They have consistently been great hosts and provide excellent food service, conference rooms, vendor areas and affordable lodging. Our conference has grown larger each year and they continue to expand their services to accommodate us. These folks really care and do a great job!

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Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Ken thank you so much for taking the time to review the property. I was glad to hear that your stay was a good one. I hope that you will us the Ramkota again in the future and offer us the chance to once again be your Black Hills host hotel. More

Berkeley Springs, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We were extremely happy with the cleanliness of all aspects of this Best Western and the helpfulness of the staff. It was also very convenient as to proximity to the interstate. And even being right next to the road, the room was very quiet.

Review collected in partnership with Best Western

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Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

I am pleased to hear that you had such a great experience while staying at the Ramkota. It was certainly our pleasure to serve as your oasis during your Black Hills stop-over. Please come see us again in the future. More

Brooklyn, NY
Top Contributor
68 reviews 68 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My daughter and I stayed here on our way cross country with her dog, since Best Western is pet friendly. It was nice to have a door to the outside and another door to the inside of the hotel. We got here fairly late at night so didn't get to explore much, but the bed was comfortable, had a working... More

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Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Thank you for the warm remarks about the property, it is always nice to hear positive comments. I hope that you will come see us again if you are in the area. Once again thank you for being our guest and taking the time to leave the review. More

Eagle Butte, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel needs to reward larger families for staying in suites instead of giving families different rooms. Families are close they do not need to stay in different rooms, especially if they are underage.

Review collected in partnership with Best Western

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Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Thank you for the review, I guess I am a little confused about the comment about families in the suites. If you would not mind giving me a call we can discuss this issue over the phone, I would like to get your input and the exact requests that you have. The best ideas generally come from our guests and... More

Whitewood, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I am often in Rapid City for business and the folks at the Ramkota have been incredibly accommodating for myself and my family. My room was spotless and the pool was phenomenal for the kids. Room service was excellent!

Review collected in partnership with Best Western

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Thank you so much for the kind review. It was our pleasure to host you while you stayed in the Rapid City area. I hope that you visit us again in the future so we can give you another positive Ramkota experience. More

Vermillion, South Dakota
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed here in April - 2014, I couldn't find a complaint then and I can't find one now with my stay last weekend! Bugs........ where??? I may have seen a fly.... maybe??? Five different kinds??? Anyway, I was lucky to be able and stay three nights last week. Even with a wedding reception held in the convention hall and... More

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Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Thank you for the review and the support. I appreciate you taking the time to offer some clarity on some of the other reviews. Each individual review is a reflection on the property and we take full responsibility to all of them. The Ramkota staff has and always will strive to keep each and every guest happy during their stay.... More

Mandan, North Dakota
1 review
1 of 5 stars Reviewed October 19, 2014

Upon arrival, the check in staff were great. Kind, polite, very helpful. We got to the room and were less than thrilled. Our shower had not been cleaned from the previous occupants. We stayed 2 nights. In that time we found bugs in our room 7 different times, 5 different species. When we brought that up with a staff member,... More

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Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

I am very sorry to hear of your displeasure it is and never will be our intent to make your travels a negative experience. I will be looking into the issues that you had mentioned to see if they are items we can remedy. I am so sorry that we were unable to make your stay a good one if... More

Washington, DC
Top Contributor
50 reviews 50 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 19, 2014

My first shock was on arrival at the airport - there are no taxis! Luckily, the hotel has a courtesy van and the drivers are nice and will take you anywhere in the city. The hotel room was clean, had a flat screen TV and was perfectly adequate for a large business meeting. The hotel restaurant had surprisingly good (and... More

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Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Thank you for your most recent review of the Best Western Ramkota. I was pleased to hear that your stay was a pleasant one and that we were able to help you with the airport shuttle. Thank you for staying with us, keep us in mind on future visits we would love to have another opportunity to make your travels... More

Toulon, Illinois
2 reviews
1 of 5 stars Reviewed October 14, 2014

My room had a sliding glass door only my husband could open and shut! The shower in the bathroom leaked! The check in staff are very very RUDE and can't be bothered with any complains! I contacted the hotel manager to let him know how my stay was and I actually got an e-mail back from him hoping I would... More

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

I was very disappointed to hear of your stay. I apologize for any trouble you may have encountered during your time here, I was out of the area last week and regret not having the opportunity to make things right for you. Please contact me at your earliest convenience and I can help you with any issues you may have... More

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Additional Information about Best Western Ramkota Hotel

Address: 2111 North LaCrosse Street, Rapid City, SD 57701
Phone Number:
Location: United States > South Dakota > Rapid City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Ramkota Hotel 3*
Number of rooms: 267
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Also Known As:
Best Western Rapid City
Rapid City Best Western

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