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Best Western Ramkota Hotel

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2111 North LaCrosse Street, Rapid City, SD 57701
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Best Western Ramkota Hotel
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Best Western Ramkota Hotel
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387 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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South Dakota
1 review
1 of 5 stars Reviewed yesterday NEW

We stayed on Friday, April 17, 2015. the room was dirty, counters not cleaned off, floor was not vaccumed. complained to hotel clerk, but no-sorry we will make it right or a discount given. we were charged $104.52. This room was not worth 10 bucks. Thank goodness for sani wipes, even used them on the bathroom floor. We were with... More 

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Fort Worth, Texas
Top Contributor
170 reviews 170 reviews
55 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed 1 week ago

Room was a bit tired. Staff okay. Good shuttle to the airport but we were left at a restaurant for about 40 minutes. If we had known that, we'd have walked back to the hotel. I would most likely look for another option next time. Not terrible, but not great either.

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Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Thank you for taking the time to review the property. You will be happy to know that we are at the front end of a 3 year remodel that will address all of the items that you discussed. We are very excited and encourage you to come see us in the future to see the progress. Once again thank you... More 

Festus MO
Contributor
14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for 3 days Easter weekend. Waterpark had limited hours on some days(4:00-8:00). Wallpaper trim peeling near the ceiling. There was more affordable lodging if you were trying to find a place where kids could swim a lot. HOWEVER, staff kept the room clean and were very friendly. It was quiet in the hallways at night. The two opportunities we... More 

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Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Thank you for the recent review. I will make sure that we take care of the items you had mentioned. It is always our goal to take care of these items before a guest stays with us however some things do get missed from time to time, we will do our best to make improvements and hope that you will... More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

Everything was okay, minus the housekeeping. Our room seemed clean except it seemed the occupants before us had a birthday party with a bunch of tape all over the ceiling and table light. Also had some jewelry go missing for my nieces I'm pretty upset about. Bought them at reptile gardens and put them in our bag when we got... More 

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Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Thank you for staying with us. I hope that you were able to locate the items that you lost while staying with us. I can assure you that our lost and found process is very thorough. We keep all items left in rooms for a minimum of 3 months. We have all items under lock and key and fill an... More 

Eagle Butte, United States
1 review
4 of 5 stars Reviewed 1 week ago

All was good except for the Check-out, my son and his family also stayed and my grandson was injured at the pool. The next morning, I requested a late check out because we were taking him to the hospital to get checked. First request was denial, no questions asked. Second request was granted although I explained both times of our... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Thank you for taking the time to review the property. I was pleased to hear that your stay went well for the most part however, was disappointed to hear that we did not take care of your needs at the end of your stay. I would like to speak to you about the issue, to clarify some information to better... More 

Pine Ridge, United States
1 review
5 of 5 stars Reviewed 1 week ago

Wonderful hotel, friendly staff and comfortable rooms. My children loved the pool because it was perfect for their age (18 months and 5 years), they could explore the pool in the more shallow ends without getting bombarded by older kids and adults like other swim/hotels in Rapid City.

Review collected in partnership with Best Western

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Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Thank you for recently reviewing the Ramkota. It was our pleasure to have you stay with us. We hope that you and the family will come see us again in the future. It is always refreshing to hear nice comments about the property. More 

MOBRIDGE
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I liked having a room with an outside entrance so that I could easily take my dog out. Room was comfortable and clean. Paid extra for the water park so that family could swim and the kids had to move to the big pool because of a an accident in the pool

Review collected in partnership with Best Western

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Thank you for staying with us, I am pleased to hear that your stay for the most part was a good one. Thank you for your understanding when it comes to those unfortunate issues that must be dealt with. Once again thank you for being our guest we hope to see you again in the future. More 

Contributor
12 reviews 12 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

My family and I stayed at Ramkota for our wedding anniversary weekend. I like staying at the Ramkota in Rapid City because the location is perfect. It's right accross the street from the mall, movie theatre, Toys R Us and T.G.I.F's right below the hill, perfect walking distance. The downfall is, we are a Native American family, my son, who... More 

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Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Thank you for taking the time to review the Ramkota. We always appreciate comments from our guests that can make a stay more enjoyable. I am extremely displeased to hear of the event that took place with your son, I am so sorry that we did not resolve this issue to your satisfaction. I would like to explore the situation... More 

Kyle, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Rapid City's Ramkota is very a nice hotel. The location is perfect because the mall and movie theatre is walking distance, right across the street to be exact. The swimming pool is nice but there needs to be a little more staff supervision. My son, who is Native American, had another boy who is not Native American spit on him.... More 

Review collected in partnership with Best Western

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Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Thank you Again! More 

North Liberty, Iowa
Senior Reviewer
10 reviews 10 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

(my kids are 8,7,5,2 and 4m) I was really debating between this and watiki and im SO glad we picked here. The waterpark was included in the cost and did not cost extra like the watiki does (they charge a resort fee). What i loved about the waterpark area--- it wasn't overly huge. Which was good because I could watch... More 

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

I am very pleased to hear that you enjoyed the waterpark during your stay. I myself have four daughters all under the age of 10 and they absouloutly love this waterpark for all the reasons that you mentioned. It is very usable for young children as well as the teenage groups and is easy for the parents to relax and... More 

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