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Best Western Ramkota Hotel

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2111 North LaCrosse Street, Rapid City, SD 57701
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Best Western Ramkota Hotel
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Best Western Ramkota Hotel
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378 reviews from our community

Traveler rating
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    117
    79
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    33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Liberty, Iowa
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

(my kids are 8,7,5,2 and 4m) I was really debating between this and watiki and im SO glad we picked here. The waterpark was included in the cost and did not cost extra like the watiki does (they charge a resort fee). What i loved about the waterpark area--- it wasn't overly huge. Which was good because I could watch... More 

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

I am very pleased to hear that you enjoyed the waterpark during your stay. I myself have four daughters all under the age of 10 and they absouloutly love this waterpark for all the reasons that you mentioned. It is very usable for young children as well as the teenage groups and is easy for the parents to relax and... More 

2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

1. When we were at the lobby, we weren't greeted well! 2. Finding our room was so hard like we were part of The Amazing Race or we were trapped in a maze! 3. No elevator- we had to carry our luggages! Old school way. 4. First time ever to see a $150 hotel room with a dirty, stained carpet... More 

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

I’m sorry that your stay with us was not to your expectations. I will make sure that the review goes out to all our staff members so that we do not have a similar experience in the future. Please understand that we are a hotel that always strives to keep each and every guest happy. I once again apologize for... More 

Hot Springs, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel staff was great and easy to work with and flexible. Stayed there for a destination wedding and had the restaurant cater the rehearsal dinner. Delicious!! close to shopping and tons of fun stuff! Thank you

Review collected in partnership with Best Western

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

I am pleased that you enjoyed your stay it was a pleasure to have you with us for you wedding event. We hope that you will keep us in mind in the future. Once again thank you for taking the time to review the property. More 

Spearfish
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The second largest city in South Dakota, a lot to do and see, the hotel is right off of I-90. Something for everyone, even a water slide amusement facility for the kids and a swimming pool for all. Plenty of very near-by shopping and theaters across the street.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Thank you for the recent review we always appriciate kind words from our guests. I was pleased to hear that you enjoyed the many amenities the hotel has to offer. Once again thank you for being our guest while you visited the Black Hills. More 

Billings
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We have stayed here several times and plan our trips in the bares to stay here. We stayed close to the office and on a hall to the swimming pool. Big mistake. The kids coming and going to the pool were very noisy. We really like the restaurant in the motel, always very good. This is the first time we... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

I am so sorry you had a noisy room, we will make sure that next time you get a nice quite area of the hotel. As always don't hesitate to ask for another room during your stay it is always our goal to get the best room for each guests needs. Thank you for being our guest we look forward... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

As a young couple my partner and I had a wonderful experience, we unfortunately came in late, but the staff at check in was so amazing, she was by far the friendliest American we had the pleasure of meeting. She made sure we knew where to go, and how to get back. She took her time to explain every question... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

So very nice to hear. Thank you for choosing the Ramkota I am so pleased to hear that Cheri was a fantastic US ammbassador as well as a Best Western friend. Thank you for taking the time to leave the kind words. More 

Aberdeen, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

An excellent place to rest, grab a drink, or dinner. They have a great conference center. It isn't in the center of the city but nothing is a far drive away. Check out the Black Hills, Deadwood, Sturgis, Bear Country, or Reptile Gardens.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Thank you for the review it looks as if you got the opportunity to enjoy all the hotel has to offer. We would love to serve as your Rapid City stop-over again in the future. Once again thank you for taking the time. More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This is an aging hotel with very average rooms and amenities. If you have kids the pool area is nice but for those of you that do not have kids this is a very average hotel that costs as much as some of the best. No breakfast is included in your room price. The rooms can go upwards of $260... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Thank you for taking the time to review the hotel. I wish that you would have had a more positive stay. You will be glad to hear that we are at the front end of a 3 year remodel that will certainly help change your mind in the future. We would love to have you back as we are very... More 

McHenry, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stopped due to storm warnings. phone only reservations were made. So happy when we got there and saw how nice it was. The staff was very accommodating. We took a very needed travel break. We will stop again on our next trip through there.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

Thank you for the kind remarks we are happy that you enjoyed your stay and hope you will come see us again in the future. More 

Wykel
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This was the first time we've stayed at the Ramkota Hotel and will probably be the last. The hotel and room was very dated. The carpet looked very dirty, the wall paper border around the room was coming loose. In the bathroom there was something on the floor behind the sink, we left it alone, not sure what it was.... More 

Was this review helpful? Yes
Ryan F, General Manager at Best Western Ramkota Hotel, responded to this review

I apologize for any inconvenience that we may have caused you during your stay. I will make sure that we take care of the issues within your room to better serve future guests. Once again thank you for taking the time to review the property we hope that you will reconsider visiting us in the future, we would like another... More 

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