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BEST WESTERN Ramkota Hotel

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2111 North LaCrosse Street, Rapid City, SD 57701-7858
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BEST WESTERN Ramkota Hotel
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560 Reviews from our TripAdvisor Community

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Cavalier, North Dakota
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here because we were attending a cattle association annual meeting and banquet being held here. The banquet food was good, as was the service by hotel staff during our stay. There is a LOT of walking as it is a very large, spread out facility. The water park looked like fun for those with children. The room did... More 

Helpful?
Thank Ritav1953
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thanks so much for your business and for your comments. Our hotel recently completed renovations of 40 of our guest rooms and will be completing renovations of all our guestrooms, conference space and other areas by the end of next year. We agree that the things you mentioned are needed which is why we have already begun our room upgrades.... More 

Rapid City, South Dakota
Level Contributor
150 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed during a snowy night and was so glad to have a warm comfortable room to curl up in. Heated giant indoor pool and hot tub were fantastic despite water park being closed. Had dinner at the Minervas restaurant which is attached, so I didn't have to go out into the cold. Dinner and drinks in the bar area were... More 

Helpful?
Thank Jardindemichelle
Gillette, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

We were excited to stay at the Ramkota. We planned a birthday weekend for our 10 year daughter. Were disappointed because the watermark was closed the entire stay due to a fire issue. But the main problem we had was our neighbors noise level kept us up all night. They were rude but it also felt like the walls were... More 

Review collected in partnership with Best Western

Helpful?
Thank Rhea M
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Rhea: Thank you for taking the time share your concerns with us. We completely understand your frustration with the waterpark being closed during the dates of your stay, and the noise problem. I will contact you privately about this as we would really like to make this right. Thank you for sharing your comments. Best regards, Michelle More 

North Dakota
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a very nice, clean and friendly place to stay. Also very convenient for shopping and movies etc, would definitely stay here again. This is a great place for conventions. lots of rooms for meetings.

Review collected in partnership with Best Western

Helpful?
Thank ndtraveler007
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thank you so much for your comments and for staying with us. We value all our guests, and greatly appreciate you taking the time to share your perspective. Wishing you safe and happy travels, and we hope to see you again soon. More 

Hot Springs, South Dakota
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

My family stayed there for an event in November. We have three kids and 2 queen bed rooms are often tight for us. And usually to include a roll away eats up any floor room available. But at the Ramkota there was room to spare with the inclusion of the roll away. Now if they could only do something about... More 

Helpful?
Thank Bob V
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thanks so much for taking the time to share your experience with us, and for staying at our hotel. Let us know when you plan to visit again and we will be sure to have a complimentary set of earplugs on hand for you. (wink) Best wishes. More 

Omaha, Nebraska
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Stayed here on the way from Omaha to Portland December 2015. It was easy to find, clean and with those great beds the updated BW's feature. The building and rooms were the old-style, motel door opens to the outside, but well updated with flat screen TV. It's a very basic room, but comfortable and at a great price. I really... More 

Helpful?
Thank boudicca1
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thank you so much for staying with us and for sharing your experience and comments. We hope you come back and stay with us again on your next cross-country adventure. Wishing you safe travels. More 

Las Vegas
Level Contributor
149 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location that is close to all the activities and right off the main freeway funning north or south. Room was heated when we arrived which was very welcomed. Nice arriving package of water and munchies The staff was very nice to allow for a later check out and I want to thank them for that.

Helpful?
Thank Greatplacesnv
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thanks so much for taking the time to write and for your comments. We greatly appreciate yoru business. Wishing you safe travels, and please come back and see us again soon. More 

Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 1, 2016

We have stayed exclusively at Best Western hotels this trip because of reliability in quality. This is a nice looking hotel inside and out, warm and comfortable. We missed the nighttime cookies however ;)

Review collected in partnership with Best Western

Helpful?
Thank an2nek
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thanks so much for taking the time to write, and for your comments. Our hotel and the Best Western family of hotels appreciates your business. And I promise to work on those cookies. Next time you come through town, please email me at mlamphere@ramkotarc.com and I will be sure to have them at the ready just for you. More 

1 review
5 of 5 stars Reviewed December 25, 2015

Great place to stay. The ladies at the front desk are so friendly and helpful. The maid supervisor was also very friendly. The hotel is clean and no one made you feel like you were bothering them with our needs or questions.

Review collected in partnership with Best Western

Helpful?
Thank 916laurier
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thanks so much for your comments and for staying with us. We appreciate your business and wish you all the best in the new year. More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 15, 2015

First I will admit traveling during a holiday is not the smartest time. Check in was at 4pm... And there was a line for sure and only 2 check in clerks. By the time I made it to the desk it was 4:45 pm and I was told my kind of room was not ready and to come back at... More 

Helpful?
Thank Mj C
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for sharing your experience with us. I appreciate every opportunity to improve our service and our guests stays. I understand from the notes you provided that this experience took place approximately 10 months ago, and I hope that it was an isolated incident that may have been brought on by higher holiday traffic. We make every attempt to... More 

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