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GrandStay Residential Suites Hotel Rapid City

Certificate of Excellence
2.5 of 5
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660 Disk Drive, Rapid City, SD 57701
GrandStay Residential Suites Hotel Rapid City
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Ranked #11 of 52 Hotels in Rapid City
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Jennifer F
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235 Reviews from our TripAdvisor Community

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Traveler rating
    135
    73
    14
    3
    10
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124
56
7
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (235)
  • Mar-May only
    (53)
  • Jun-Aug only
    (97)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (24)
All months
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

We met a son in the USAF, just transferred to Rapid City from Okinawa, and a daughter and grandpuppy from Florida! We all came together and stayed in a 2 bedroom suite for a long weekend. The hotel is dog friendly, clean, pleasant staff, free breakfast, and convenient location. Sleeper sofa in living room was comfortable for son. The only... More 

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Lincoln, Nebraska
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Will look to stay with this chain again. The staff was extremely personable and friendly. The price was a good deal considering the square footage of the room and the quality of the room. Great place!

Review collected in partnership with this hotel

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Bloomington, Minnesota
1 review
5 of 5 stars Reviewed 5 days ago NEW

I was lucky enough to live here for about 4 months thanks to a tdy and the staff made it feel as close to a home as possible always smiles on their faces and always friendly and informational. Great location for Sturgis

Review collected in partnership with this hotel

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Cape Coral
1 review
4 of 5 stars Reviewed 1 week ago

Very nice hotel for the money. Clean rooms. No major issues. Friendly staff but seemed a little short handed. Desk clerk appeared to be by himself trying to do everything without any help. He did very well trying to help in a timely manner.

Review collected in partnership with this hotel

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grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for choosing GrandStay during your recent visit to Rapid City, SD. We appreciate your review and the kind words about our property. We strive to have each and every guests experience a "grand" time while staying with us. Thanks again and we look forward to your next arrival. Thank You Sincerely, Gavin Fawbush General Manager More 

Poway, California
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

this hotel was comfortable,clean place for a family of 4 to stay for several days. everything we needed and some room to breath despite the hotel being very full. swimming area indoors and floors very slippery. possibly need to have a little less water in pool. other than that very satisfied with this hotel choice.

Review collected in partnership with this hotel

Was this review helpful? Yes
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for choosing GrandStay during your recent visit to Rapid City, SD. We appreciate you taking the time to review our property as we strive to have each and every guest experience a grand time while staying with us. Thanks again and we look forward to your next arrival Thank You Sincerely, Gavin Fawbush General Manager More 

Alexandria, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

Staff very friendly, helpful and accommodating. Clean and comfortable suite. Great beds and bedding. Close to airport and free shuttle services. Breakfast pretty standard but they set up early - by 4:30- for those of us who had an early flight.

Review collected in partnership with this hotel

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grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for choosing GrandStay as your preferred hotel in Rapid City, SD. We also appreciate the review of our property as we strive to have each and every guest experience a grand time with us during there stay. Thanks again and we look forward to your next arrival. Thank You Sincerely, Gavin Fawbush General Manager More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed here due to the great reviews. The hotel was very well maintained and the interior was well done. However, the walls are not very well insulated and we could hear every foot step from the floor above us. We stayed in a 2 bedroom suite and really enjoyed the room, but there are no locks on the bedroom... More 

Review collected in partnership with this hotel

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grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for choosing GrandStay during your recent visit to the Black Hills. We are glad to hear that you had a great stay with us and we appreciate the review on our property. I do apologize for our breakfast attendant being rude to you regarding the waffle maker. Also I apologize for the hot tub being down as we... More 

Osseo, Wisconsin
1 review
5 of 5 stars Reviewed 2 weeks ago

Gentleman at night was Awesome!! Our first visit to the area and shopping, dining, and attractions were all with in driving distance. Pool was crowded for kids. Breakfast typical. Thank you to the gentleman that worked the evening shift

Review collected in partnership with this hotel

Was this review helpful? Yes
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for choosing GrandStay and for the great review on our property. I am glad to hear my staff was able to provide you with all the information you needed. We look forward to your next arrival. Thank You Sincerely, Gavin Fawbush General Manager More 

San Diego, California
1 review
1 of 5 stars Reviewed 2 weeks ago

At check-in, we waited over 10 minutes because the person at the desk was carrying on a casual phone conversation. Then we were told we'd only get two room cleanings. On the first one, the maid left a note saying she couldn't make the bed because we left a sock on the bed and then didn't clean the rest of... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for choosing GrandStay during your recent visit to the Black Hills. We appreciate all reviews on our property as we always strive to improve in all areas. I do apologize for the the housekeeping mistake for not cleaning your bed due to personal items being placed on your bed and for not cleaning the rest of your room.... More 

Rogers, Minnesota
1 review
5 of 5 stars Reviewed 3 weeks ago

We thought the GrandStay in Rapid City was a great hotel! Beautiful rooms, courteous staff, nice pool. We had 6 people traveling and it was nice to have separate bedrooms. We would recommend this hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for choosing GrandStay! We appreciate your review on our property and for taking the time to review our property. Glad to hear that you enjoyed our privacy bedrooms and we had a great experience with us. We look forward to your next arrival. Thank You Sincerely, Gavin Fawbush General Manager More 

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