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All 52 Rapid City hotels

GrandStay Residential Suites Hotel Rapid City

2.5 of 5 Hotel   |   660 Disk Drive, Rapid City, SD 57701
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GrandStay Residential Suites Hotel Rapid City
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88%
Ranked #16 of 52 hotels in Rapid City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
george p pataskala
  • Overview
  • Reviews (164)
  • Photos (21)
  • Amenities
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  • Room tips (25)
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164 people have reviewed this hotel

Traveler rating
    91
    53
    10
    3
    7
See reviews for
81
44
4
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Italian first
  • Any
English first
pataskala
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great place to stay. A great value. Great location to visit all the sites. Breakfast was excellent, easy start to a day of site seeing. The staff was very friendly and was there to meet our needs. George and family from Etna Ohio

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sioux Falls, South Dakota
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at the Grand Stay for a couple days this past month, My experience was a very good one. The staff and manager were friendly, courteous, and helpful. I would stay there again and I will. The maintenance staff was extremely helpful and genuinely helpful and just plain a great person. Attractions are very close and most can be... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Mapleton, Iowa
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at Grand Stay for 2 nights. We had a double queen bed suite with a pull out sofa. The room was clean when we arrived but received no housekeeping services the two days we were there. No one came to replace our towels or remove the garbage. The dishes were all in the dishwasher(which was still running when... More

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Sydney, Australia
Senior Contributor
46 reviews 46 reviews
39 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had booked a one bedroom suite for three nights and were really pleased on arrival when we were upgraded to a magnificent two bedroom suite. Both bedrooms were large with King Beds, the main with an armchair, and both with flat screen TVs. The suite had a large lounge room with a 2 seater sofa, and armchair, and another... More

Was this review helpful? Yes
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank You for taking the time to review our property. We are thrilled to know you experience a grand time while staying with us. Also we are glad that you enjoyed all the tourism options we have to offer in Rapid City, SD and the Black Hills area. Once again thank you for your review on our property and we... More

Sioux Falls, South Dakota
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed for two nights during our family vacation and had a very nice time. This is not a large convention-style hotel so they were able to give us personal attention. From check-in to check-out everyone was friendly, courteous, and helpful giving us directions and recommendations to area attractions, and helping us make dinner arrangements. The entire staff was great.... More

Was this review helpful? Yes
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for choosing GrandStay as your preferred hotel in Rapid City. We strive to have each and every guest experience a "grand" time while staying at the GrandStay. We are truly pleased to hear about your grand experience with us. Thank you again for the kind words and we look forward to your next arrival. Thank You Sincerely, Gavin... More

Cape Girardeau, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

The staff, especially the female evening clerk, was awful. We had 6 people in a small, two-bedroom suite that only had one bathroom. The toilet clogged up and when we asked for help, we were told that the maintenance man would fix it IF he showed up that day. When it did not get fixed, we were not offered anything.... More

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grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for your response regarding our property. I want to apologize for the issues you encountered during your stay. We strive to have each guest experience a grand time at our property. I am sorry to hear the lack of communication that happened at your front desk regarding the maintenance issues you had. Thank you for bringing this to... More

Corpus Christi, Texas
Top Contributor
54 reviews 54 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 16, 2014

We had a two-room suite with a full kitchen. Very convenient if you want to have somewhat of a normal meal routine while traveling. Rooms were comfortable and spacious. The living room had a sleeper sofa and both the bedroom and living room had a TV; although, with so much to do in the Rapid City area, we had no... More

Was this review helpful? Yes
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for staying with us and for reviewing our property. We are glad that you enjoyed all the attractions in the Rapid City and the Black Hills. Were also glad that you enjoyed our two bedroom suite with two privacy bedrooms and having a TV in each bedroom as well. Thanks again and we look forward to your next... More

Milwaukee, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2014

Wonderful Experience at Grandstay in Rapid City Thanks to Luna, Mary and great cleaning staff! Mary was there each morning to make sure we had a delicious and satisfying breakfast (no need to spend a lot of money on lunches). Luna was there each day to give us advice and info regarding area attractions. Our first trip to SD was... More

Was this review helpful? Yes 1
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for the outstanding words about our staff and our property. Our staff takes great pride in being able to assist our guest in getting around Rapid City and the Black Hills. We are truly pleased to see that you enjoyed our property and had a great time. Thank you again and we look forward to your next arrival.... More

Pittsburgh, Pennsylvania
Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 31, 2014

This property was in a great location. Kohls department store, Ihop across the street. 12 minutes to airport. Easy drive to Mt. Rushmore, Custer State Park and USA Bear Country. Staff friendly sm.pool

Was this review helpful? Yes
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for the kind words regarding our property. We are glad to hear that you enjoyed all the attractions we have from Mt. Rushmore, Crazy Horse, and Custer State Park to name a few. Our location is convenient for shopping as well as eating at restaurants. I do want to apologize for your tub not being cleaned properly during... More

Mount Holly, New Jersey
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 11, 2014

We stayed here for a multi-day visit to the Rapid City area. The hotel is near lots of restaurants and retail, and within an hour or so from most of the main attractions of the area (e.g. Mt Rushmore, Crazy Horse, Custer State Park). Our suite had two bedrooms plus a living room area, each had a TV for a... More

Was this review helpful? Yes 1
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for your great review on our property! We truly hope you enjoyed your visit the Black Hills and enjoyed all the attractions our area has to offer. It's a plus having the ability to watch what you are wanting to watch while staying in the hotel.Glad you enjoyed our Two Bedroom Suite and what our property had to... More

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Additional Information about GrandStay Residential Suites Hotel Rapid City

Address: 660 Disk Drive, Rapid City, SD 57701
Phone Number:
Location: United States > South Dakota > Rapid City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — GrandStay Residential Suites Hotel Rapid City 2.5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Romantic Hotel in Rapid City #16 Business Hotel in Rapid City
Hotel Class
Number of rooms
53

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