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GrandStay Residential Suites Hotel Rapid City

Certificate of Excellence
2.5 of 5
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660 Disk Drive, Rapid City, SD 57701
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1 GrandStay Hospitality bonus points with your stay
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1 room 1 guest
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GrandStay Residential Suites Hotel Rapid City
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254 Reviews from our TripAdvisor Community

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Traveler rating
    142
    80
    14
    5
    13
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140
57
7
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (254)
  • Mar-May only
    (53)
  • Jun-Aug only
    (116)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (24)
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Scottsdale, AZ
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

July 12th I booked a room for one night arriving Aug.4 on Kayak (cancellation policy was up to 6pm day of arrival). Made an error when booking the date so I called GrandStay directly (huge mistake! I should have called Kayak) spoke to Gavin F. the manager. I changed the arrival day to Aug 5th and paid $469.74 (for one... More 

Was this review helpful? Yes 6
Milwaukee, Wisconsin
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The Grandstay is a really nice hotel, with plenty of activities. There is a basketball hoop, mini-golf, a pool, an exercise room and plenty more. Breakfast is from 6:00 am to 10:00 am (Mountain Time Zone). The pool is around 70º and the whirlpool is heaven. I stayed in a suite, and it was a really nice one. There were... More 

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Cumberland, Rhode Island
Level Contributor
100 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

GrandStay was a perfect base location for three days during our road trip. We wanted to see Badlands National Park, Mt. Rushmore, Wind Cave National Park, and Devil's Tower National Monument. Every location was between 1 and 2 hours from the hotel. We were right off the highway and near a mall and lots of restaurants. The room accommodated six... More 

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United States
Level Contributor
72 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights in a 2 bdrm suite on a 14 day road-trip with family. Positives: Location right off interstate and close to mall area with numerous restaurants and retail choices. Rooms were large. I am appalled that this hotel got the user ratings it has on Trip Advisor. It was the worse stay of our entire vacation. Negatives… I... More 

Was this review helpful? Yes 7
Pittsburgh, Pennsylvania
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice place overall. No kitchen supplies. This could make a difference if you like to eat in your room. We bought plastic plates and flatware at a local grocery store as a workaround. Otherwise, this was a very nice place.

Review collected in partnership with this hotel

Was this review helpful? Yes
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Last minute booking while travel cross country from NY. Steve the host that evening was awesome. Friendly and went above and beyond. Clean, new and very comfy! Not a bad thing to say! Thanks to the staff for a great stay.

Review collected in partnership with this hotel

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Tebbetts, Missouri
1 review
5 of 5 stars Reviewed 3 weeks ago

I was at the GrandStay for four months and I can't say enough. The accommodations were great and very home like. The staff were great and always helpful when I needed anything. I appreciate all the did.

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Gravesend, United Kingdom
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was close to I90 and offered easy access to the area and Downtown. We had a 2 bedroom suite which was nicely set out and more than big enough. The breakfast was adequate and frequently restocked. We found everything clean and the staff happy to store our bags even though our room wasn't ready. The reception staff appeared... More 

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grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for making GrandStay your preferred hotel when traveling to Rapid City, SD. We appreciate your great review on our property. We strive to have each and every guest experience a grand time with us during there stay. Thank you again for staying with us and we look forward to your next arrival. Thank You Sincerely Gavin Fawbush General... More 

Lafayette, Indiana
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent 10 nights - nice place. Loved the little kitchenette in our room. Nice to have the privacy of a separate bedroom for the wife and myself. Location was great - IHOP within walking distance. Easy access to interstate and shopping.

Was this review helpful? Yes
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for making GrandStay your preferred hotel during your 10 days in Rapid City, SD. We are glad to hear that you enjoyed our privacy bedrooms and full kitchenettes. We appreciate your review on our property and we look forward to your next arrival. Thank You Sincerely, Gavin Fawbush General Manager More 

Ogden
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Not enough staff to support clients, was told to pick things up ourselves when we need pillows and towels. You had to put a sign out if you wanted your room cleaned. Elsewhere else we've stayed you only our a sign our if you don't want service. We're paying the same or more than Marriott hotel suites with little to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 6
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for choosing GrandStay during your recent visit to Rapid City, SD. We also appreciate you taking the time to review our property as we are always looking to improve ourselves. I want to apologize for the inconvenience you encountered during your stay. We do not expect our guest to clean their own rooms and to put their sign... More 

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