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All 52 Rapid City hotels

GrandStay Residential Suites Hotel Rapid City

2.5 of 5 Hotel   |   660 Disk Drive, Rapid City, SD 57701
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88%
Ranked #13 of 52 hotels in Rapid City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
baliliving Sydney, Australia
  • Reviews (163)
  • Photos (21)
  • Amenities
  • Q&A
  • Room tips (24)
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163 people have reviewed this hotel

Traveler rating
    91
    53
    9
    3
    7
See reviews for
79
44
3
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Sydney, Australia
Senior Contributor
43 reviews 43 reviews
37 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had booked a one bedroom suite for three nights and were really pleased on arrival when we were upgraded to a magnificent two bedroom suite. Both bedrooms were large with King Beds, the main with an armchair, and both with flat screen TVs. The suite had a large lounge room with a 2 seater sofa, and armchair, and another... More

Was this review helpful? Yes
Sioux Falls, South Dakota
1 review
5 of 5 stars Reviewed 1 week ago

We stayed for two nights during our family vacation and had a very nice time. This is not a large convention-style hotel so they were able to give us personal attention. From check-in to check-out everyone was friendly, courteous, and helpful giving us directions and recommendations to area attractions, and helping us make dinner arrangements. The entire staff was great.... More

Was this review helpful? Yes
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for choosing GrandStay as your preferred hotel in Rapid City. We strive to have each and every guest experience a "grand" time while staying at the GrandStay. We are truly pleased to hear about your grand experience with us. Thank you again for the kind words and we look forward to your next arrival. Thank You Sincerely, Gavin... More

Cape Girardeau, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago via mobile

The staff, especially the female evening clerk, was awful. We had 6 people in a small, two-bedroom suite that only had one bathroom. The toilet clogged up and when we asked for help, we were told that the maintenance man would fix it IF he showed up that day. When it did not get fixed, we were not offered anything.... More

Was this review helpful? Yes
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for your response regarding our property. I want to apologize for the issues you encountered during your stay. We strive to have each guest experience a grand time at our property. I am sorry to hear the lack of communication that happened at your front desk regarding the maintenance issues you had. Thank you for bringing this to... More

Corpus Christi, Texas
Top Contributor
50 reviews 50 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a two-room suite with a full kitchen. Very convenient if you want to have somewhat of a normal meal routine while traveling. Rooms were comfortable and spacious. The living room had a sleeper sofa and both the bedroom and living room had a TV; although, with so much to do in the Rapid City area, we had no... More

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grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for staying with us and for reviewing our property. We are glad that you enjoyed all the attractions in the Rapid City and the Black Hills. Were also glad that you enjoyed our two bedroom suite with two privacy bedrooms and having a TV in each bedroom as well. Thanks again and we look forward to your next... More

Milwaukee, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Wonderful Experience at Grandstay in Rapid City Thanks to Luna, Mary and great cleaning staff! Mary was there each morning to make sure we had a delicious and satisfying breakfast (no need to spend a lot of money on lunches). Luna was there each day to give us advice and info regarding area attractions. Our first trip to SD was... More

Was this review helpful? Yes 1
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for the outstanding words about our staff and our property. Our staff takes great pride in being able to assist our guest in getting around Rapid City and the Black Hills. We are truly pleased to see that you enjoyed our property and had a great time. Thank you again and we look forward to your next arrival.... More

Pittsburgh, Pennsylvania
Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 31, 2014

This property was in a great location. Kohls department store, Ihop across the street. 12 minutes to airport. Easy drive to Mt. Rushmore, Custer State Park and USA Bear Country. Staff friendly sm.pool

Was this review helpful? Yes
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for the kind words regarding our property. We are glad to hear that you enjoyed all the attractions we have from Mt. Rushmore, Crazy Horse, and Custer State Park to name a few. Our location is convenient for shopping as well as eating at restaurants. I do want to apologize for your tub not being cleaned properly during... More

Mount Holly, New Jersey
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 11, 2014

We stayed here for a multi-day visit to the Rapid City area. The hotel is near lots of restaurants and retail, and within an hour or so from most of the main attractions of the area (e.g. Mt Rushmore, Crazy Horse, Custer State Park). Our suite had two bedrooms plus a living room area, each had a TV for a... More

Was this review helpful? Yes 1
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for your great review on our property! We truly hope you enjoyed your visit the Black Hills and enjoyed all the attractions our area has to offer. It's a plus having the ability to watch what you are wanting to watch while staying in the hotel.Glad you enjoyed our Two Bedroom Suite and what our property had to... More

Vancouver, Washington, United States
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed May 8, 2014 via mobile

The property offered a clean 2 bedroom suite perfect for a young family with 3 kids. Breakfast was adequate. Only minor complaints are nosy walls ( could hear neighbours snoring unless air circulator was running) and my wife found the pillows hard. A great value for a family trip to the Black Hills.

Was this review helpful? Yes
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for choosing GrandStay as your preferred hotel in Rapid City, SD! We do apologize that you were able to hear your neighbors through the night! I also appreciate the comments about our pillows as we will take that into consideration when looking at purchasing new ones. Once again thank you for staying with us and your kind comments.... More

1 review
5 of 5 stars Reviewed May 2, 2014

What an oustanding place to say. Cannot say enough about how happy we are with our stay at the GrandStay. From the get go they handled everything with courtesy and respect, and made sure we had all we needed. Great rooms, good breakfast, wonderful staff. This place is clearly managed at a very high level. Would recommend to all!

Was this review helpful? Yes
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for choosing GrandStay as your preferred hotel in Rapid City, SD! Thank you for the great comments regarding our property as we strive to make your stay a "grand stay" Thanks again and we look forward to your next arrival. Thank You Sincerely, Gavin Fawbush More

De Smet
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 31, 2014 via mobile

Our room at the Grandstay was exactly that....grand. The rooms were spacious and clean and the staff efficient and friendly. The breakfast was excellent and the breakfast attendant did a great job keeping things filled and clean. No small feat given that hotel was full up with wrestling families attending their state tournament. And yet we found the rooms to... More

Was this review helpful? Yes
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for your review on our property! We take pride in making sure our guests experience a grand time while staying with us. Once again thank you for your review and we look forward to your next arrival at GrandStay. Thank You Sincerely, Gavin Fawbush More

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Additional Information about GrandStay Residential Suites Hotel Rapid City

Address: 660 Disk Drive, Rapid City, SD 57701
Phone Number:
Location: United States > South Dakota > Rapid City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — GrandStay Residential Suites Hotel Rapid City 2.5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Romantic Hotel in Rapid City #16 Business Hotel in Rapid City
Hotel Class
Number of rooms
53

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