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Fairfield Inn & Suites - Rapid City

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1314 N. Elk Vale Road, Rapid City, SD 57703
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1 room 1 guest
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Fairfield Inn & Suites - Rapid City
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523 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Fairfield Inn & Suites - Rapid City
See the most recent reviews
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We just spent four nights at the Fairfield Inn by Marriott in Rapid City. We were there for the 75th Anniversary of the Sturgis motorcycle rally. The staff of the hotel was always courteous, professional and willing to assist any way possible under tough conditions. They were all over worked and tired but managed their roles beautifully. A special recognition... More 

Was this review helpful? Yes
Kristi S, Manager at Fairfield Inn & Suites - Rapid City, responded to this review

Thank you for your feedback of our property. We are glad you enjoyed the 75th Rally and could stay with us again. We appreciate your feedback and kind words for our hardworking staff. Your comments have been shared with the appropriate management so we can continue to better accommodate our guests. Thank you again for staying with us and we... More 

Indianapolis, Indiana
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel was most accommodating. Clean rooms and very friendly staff helped to make our stay a pleasant one. There is an indoor Waterpark attached. Made for some fun times for the kids while we took a temporary break from camping. Would recommend this one to everyone.

Was this review helpful? Yes
Kristi S, Manager at Fairfield Inn & Suites - Rapid City, responded to this review

Thank you for staying with us and for taking the time to write your review. I'm glad you experienced all the Black Hills has to offer from great camping to the excitement of Watiki. We hope to see you again. More 

New Orleans, Louisiana
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Chose this place because it was the least expensive in the area-at well over $200/night (I had no idea how expensive Rapid City is in the summertime). Nice location but definitely not for business travelers. A waterpark is connected to the property and as expected the noise level is definitely not conducive to working. Rooms are clean, staff friendly but... More 

Was this review helpful? Yes
Kristi S, Manager at Fairfield Inn & Suites - Rapid City, responded to this review

Thank you for your review on TripAdvisor. We are attached Watiki Water Park which is an attraction in itself but we do our best to offer continued value to our business travelers. We also try to place those looking to get work done in quiet and comfortable areas of the hotel. Thank you for staying with us here at the... More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This place needs to seriously up its game or lower their price. - Use mobile check-in... didn't matter, they were clueless to the process - Issued keys to our room to someone else. The guy walked in on my wife taking a shower - Free breakfast was included, that is if you could find a place to sit or staked... More 

Was this review helpful? Yes 1
Kristi S, Manager at Fairfield Inn & Suites - Rapid City, responded to this review

Thank you for your review and for staying with us. Our goal is to always exceed guest expectations and sometimes we fall short. Your comments have been shared with the appropriate management so corrective actions can be taken. I apologize about the issues you experienced during your stay and I would encourage you to contact our Assistant General Manager, Greg... More 

Dallas, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel is different in that the water park is the huge draw. Tickets to the water park (Witiki) cost extra. I wished there had been a pool for those times we just needed a little down time with kids to swim... But there is not. The kids however LOVED the time at the Waterpark! It was a great balance... More 

Was this review helpful? Yes
Kristi S, Manager at Fairfield Inn & Suites - Rapid City, responded to this review

Thank you for taking the time to write your review. We're glad your family came and you enjoyed Watiki. While we are a family friendly property, we also cater to those who are not water park bound. We offer a variety of suites and we always try to accommodate all of our guests no matter what activities bring them to... More 

Level Contributor
94 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed July 26, 2015

We stayed here on our cross country trip last summer. This hotel is conveniently located between Little Bighorn and Mount Rushmore. Breakfast is included - eggs, sausage, potatoes, cereal, toast, yogurt, fruit, coffee, juice, tea, etc. All you can eat, so fill up the kids for the next stop. There is an AMAZING indoor water park adjacent to this property.... More 

Was this review helpful? Yes
Kristi S, Manager at Fairfield Inn & Suites - Rapid City, responded to this review

Thank you for your review. It was our pleasure hosting your family for your adventure here in the beautiful Black Hills. We look forward to seeing you again next year. More 

Wayne, New Jersey
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 17, 2015

We enjoyed our stay and I think other families traveling with children will also. The front desk was knowledgeable. The hotel was clean. The attached water park was a lot of fun and we received a discounted rate because we were staying at the hotel. The location is convenient to most attractions- It's just a short drive to downtown. We... More 

Was this review helpful? Yes 1
Kristi S, Manager at Fairfield Inn & Suites - Rapid City, responded to this review

Thank you for your feedback. We're glad you and your family had a wonderful time staying with us. We appreciate your business and hope to see you again on your next visit to the Black Hills. More 

Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 16, 2015

Stayed July 12-15 at the Marriott Fairfield Inn. The hotel was clean with no problems getting towels and tissues as needed. The hotel and staff where helpful in getting directions to Mt Rushmore Memorial Park, Crazy Horse Monument, the airport and places to eat like Tallies and Firehouse Brewing Company. Stay was great and an added attraction is the only... More 

Was this review helpful? Yes
Kristi S, Manager at Fairfield Inn & Suites - Rapid City, responded to this review

Thank you folks for staying with us and taking the time to write your review. We appreciate you visiting us and sharing your experience on TripAdvisor. We hope you get the opportunity to come back and stay with us again. More 

Huntsville, Alabama
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 11, 2015

We are platinum members at Marriott, and we have never stayed at such a disappointing hotel as this. We are loyal clients, and if you are stopping through, I do not recommend staying here. First, we got there and I was exhausted, but could not find parking for almost an hour. There was construction and another hotel with a water... More 

Was this review helpful? Yes
Kristi S, Manager at Fairfield Inn & Suites - Rapid City, responded to this review

Thank you for taking time to write your review. We apologize about the experience you had at our hotel. Your feedback has been shared with management so that we can make sure your experiences were isolated incidents. Thank you for staying with us and for your loyalty to Marriott. If you have further comments, questions, or other feedback, please contact... More 

Vero Beach, Florida
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 10, 2015

Awesome hotel. After the first night got a call while we were on an all day trip to Mount Rushmore saying they needed our room for a large group. Told them we would not be back until 6:00 but if they wanted to move our stuff that was fine. I was a little hesitant having someone move our stuff. Came... More 

Was this review helpful? Yes
Kristi S, Manager at Fairfield Inn & Suites - Rapid City, responded to this review

We appreciate your feedback. We would also like to thank you folks for staying at the Fairfield Inn and Suites. It was nice to meet you and your family. I hope you can make it back to visit again. More 

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