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Fairfield Inn & Suites - Rapid City

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1314 N. Elk Vale Road, Rapid City, SD 57703
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1 room 1 guest
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Fairfield Inn & Suites - Rapid City
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523 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Suwanee, Georgia
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed here after visiting Mt. Rushmore. The hotel was nice. The room was clean. Beds were comfortable. All personnel were very friendly. Wifi was very slow. This location was very convenient to several restaurants as well as shopping. Would definitely stay there again.

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Saint Louis, Missouri
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very nice accommodations. Very comfortable beds. Desk personnel were very friendly and polite. Nice breakfast in the morning. My room was on the first floor which was very convenient for me. Quiet. The room was very clean as was the bathroom. Plenty of towels and extra coffee was provided when asked for. I would stay here again.

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Houghton, Michigan
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We stayed here for two nights with our two year old son. We would not stay again. Pros: -Beds and pillows we're okay. -The room had a microwave and fridge. -Located close to I90 - Continental breakfast Cons: - We could hear everything our neighbors were doing from sneezing to what TV channel they were watching. - Stomping from room... More 

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Hickory, North Carolina
Level Contributor
126 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 1 week ago

Really nice lobby and also has restaurant. Water park is connected to the building. Rooms are standard Fairfield Inn but they were clean and comfortable. Would be a great place to bring the kids but if you are traveling for business you end up paying a little more than you should for what you get. Overall still a nice hotel,... More 

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Kristi S, Manager at Fairfield Inn & Suites - Rapid City, responded to this review

Thank you for staying with us at the Fairfield Inn & Suites -Rapid City and for taking the time to write your review. Our property is a balance between being family friendly with the aquatic activities and our business travelers who who value comfort and convenience. We offer many amenities, many complimentary, while being competitively priced. We hope to see... More 

Minot, North Dakota
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

My family and I stayed at the Fairfield Inn &Suites this past weekend. It's expensive but not worth it. Marriotts are usually a safe bet with me but I was not impressed with this place. It's connected to a water park so we expected children running around but a random fire alarm at 10pm that went off for five minutes... More 

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Kristi S, Manager at Fairfield Inn & Suites - Rapid City, responded to this review

Thank you for taking the time to write your review. We appreciate you staying with us and sharing your constructive criticism so we can continue to improve our property and processes. Guest safety is top priority and we thoroughly investigate all safety alarms. We apologize about the confusion, frustration, and overall inconvenience the false alarm caused. The issues with the... More 

Orange City, Florida
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

The room itself is ok. The beds are terrible for sleeping. Way too soft. The breakfast area is too small, understaffed and are running out of food. One waffle machine for that many people is a joke. We will stay somewhere else next time.

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Kristi S, Manager at Fairfield Inn & Suites - Rapid City, responded to this review

Thank you for writing your review and your comments are greatly appreciated. Your comments have been forwarded to the appropriate departments to investigate our missed opportunities. Our goal is to always exceed guest expectations and unfortunately we well fell short. We hope you will consider staying with us at the Fairfield Inn and Suites on your next visit to the... More 

Pierre
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My go to place in Rapid City off season. Too pricey for me during summer vacation time. Nice Family property during summer vacation with attached water park. Nice rooms, friendly staff. Location is east side of city along Interstate 90.

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Kristi S, Manager at Fairfield Inn & Suites - Rapid City, responded to this review

Thank you for your review. One of the great things about having an indoor waterpark in South Dakota is it open all year. We always strive to offer our guests the best value for admission into the park; regardless the season. We look forward to seeing you and your family. More 

1 review
2 of 5 stars Reviewed 2 weeks ago

First room they put us in smelled like there must be a pile of dirty diapers under the bed or something. They did put us in a new room right away but started off with a bad impression. Also noticed the hotel staff was more eager to answer questions for those calling in while 5 or 6 people in the... More 

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Kristi S, Manager at Fairfield Inn & Suites - Rapid City, responded to this review

Thank you for taking the time to write your review of our property. Our goal is to always exceed guest expectations and sometimes we fall short. Your comments have been shared with the appropriate management to ensure your experience was an isolated incident. Thank you for staying with us and we hope you will consider our property again the next... More 

Florida
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is typical Fairfield inn and suites, although we had a king suite room and it was definitely larger than other Fairfields I have stayed at. It was nice because the bedroom was separated from the bathroom so if you had 2 other people staying in the main room on the sofa bed those people could also get to the... More 

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Kristi S, Manager at Fairfield Inn & Suites - Rapid City, responded to this review

Thank you for your feedback and detailed account of your experience at our property. We look forward to you next visit. More 

Woodside
Level Contributor
331 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's standard Fairfield Inn, and this one was newish enough that it was still well maintained and didn't look too old. The mattress was good, but you did occasionally hear door slams. And certainly with the waterpark right next door, there are lots of kids. and lots of kids noise. So if you're looking for more quiet, it might not... More 

Was this review helpful? Yes
Kristi S, Manager at Fairfield Inn & Suites - Rapid City, responded to this review

Thank you for staying with us and taking the time to write your review. With Watiki Waterpark next door and a plethora a family attractions in the area, we are a family friendly hotel. We welcome all travelers who make our property the launching pad for their Black Hills adventures. We look forward to your next visit. More 

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