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Fairfield Inn & Suites - Rapid City

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1314 N. Elk Vale Road, Rapid City, SD 57703
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Fairfield Inn & Suites - Rapid City
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Fairfield Inn & Suites - Rapid City
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Fairfield Inn & Suites - Rapid City
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510 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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    (510)
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    (49)
All months
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed yesterday NEW

This place needs to seriously up its game or lower their price. - Use mobile check-in... didn't matter, they were clueless to the process - Issued keys to our room to someone else. The guy walked in on my wife taking a shower - Free breakfast was included, that is if you could find a place to sit or staked... More 

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Dallas, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is different in that the water park is the huge draw. Tickets to the water park (Witiki) cost extra. I wished there had been a pool for those times we just needed a little down time with kids to swim... But there is not. The kids however LOVED the time at the Waterpark! It was a great balance... More 

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Level Contributor
84 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here on our cross country trip last summer. This hotel is conveniently located between Little Bighorn and Mount Rushmore. Breakfast is included - eggs, sausage, potatoes, cereal, toast, yogurt, fruit, coffee, juice, tea, etc. All you can eat, so fill up the kids for the next stop. There is an AMAZING indoor water park adjacent to this property.... More 

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Wayne, New Jersey
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay and I think other families traveling with children will also. The front desk was knowledgeable. The hotel was clean. The attached water park was a lot of fun and we received a discounted rate because we were staying at the hotel. The location is convenient to most attractions- It's just a short drive to downtown. We... More 

Was this review helpful? Yes 1
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed July 12-15 at the Marriott Fairfield Inn. The hotel was clean with no problems getting towels and tissues as needed. The hotel and staff where helpful in getting directions to Mt Rushmore Memorial Park, Crazy Horse Monument, the airport and places to eat like Tallies and Firehouse Brewing Company. Stay was great and an added attraction is the only... More 

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Huntsville, Alabama
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We are platinum members at Marriott, and we have never stayed at such a disappointing hotel as this. We are loyal clients, and if you are stopping through, I do not recommend staying here. First, we got there and I was exhausted, but could not find parking for almost an hour. There was construction and another hotel with a water... More 

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Kristi S, Manager at Fairfield Inn & Suites - Rapid City, responded to this review

Thank you for taking time to write your review. We apologize about the experience you had at our hotel. Your feedback has been shared with management so that we can make sure your experiences were isolated incidents. Thank you for staying with us and for your loyalty to Marriott. If you have further comments, questions, or other feedback, please contact... More 

Vero Beach, Florida
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Awesome hotel. After the first night got a call while we were on an all day trip to Mount Rushmore saying they needed our room for a large group. Told them we would not be back until 6:00 but if they wanted to move our stuff that was fine. I was a little hesitant having someone move our stuff. Came... More 

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Kristi S, Manager at Fairfield Inn & Suites - Rapid City, responded to this review

We appreciate your feedback. We would also like to thank you folks for staying at the Fairfield Inn and Suites. It was nice to meet you and your family. I hope you can make it back to visit again. More 

Denver, Colorado
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We had a GREAT experience at this hotel. The staff was wonderful in the middle of all kinds of crazy 4th of July schenanigans. They never lost their cool and were super helpful with directions, things to see, etc. We stayed in one of the suites which is a GREAT value & option to consider if you are looking to... More 

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Kristi S, Manager at Fairfield Inn & Suites - Rapid City, responded to this review

Thank you for taking the time to write your review. The Black Hills are a great place to spend the 4th of July holiday and I'm glad you and your family had a great time. Thank you for staying with us and we hope to see you again next year. More 

Mandan, North Dakota
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I will not be staying at this hotel again. My family and I stayed at the Chief Motel in Custer the first 4 nights of our trip and it was better than this place and half the price. We showed up to check in at 4:00 and was told the room wasn't ready, it would be about 20 minutes. So... More 

Was this review helpful? Yes 2
Kristi S, Manager at Fairfield Inn & Suites - Rapid City, responded to this review

Thank you for your feedback of our hotel. I apologize that you had a negative experience while staying with us. I can assure you that guest satisfaction is of the greatest importance to us at Fairfield Inn & Suites. We have taken steps with our staff to make sure that issues like this don’t happen again. We value our guests’... More 

Iowa City, Iowa, United States
Level Contributor
80 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are Marriott frequent guests, and this hotel did nothing to disappoint! We were traveling , just looking for easy off the highway, and a clean, quiet great nights sleep, we found it here. Even had a wonderful Aqautic Pool park shared with another property connected....take the kids!

Was this review helpful? Yes
Kristi S, Manager at Fairfield Inn & Suites - Rapid City, responded to this review

Thank you for staying with us and for taking the time to write about us on TripAdvisor. We are a very family friendly hotel with exciting amenities to offer. We hope you make it out again next year to visit with the whole family. Thank you. More 

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