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Ramada Rapid City

2.5 of 5 1902 Lacrosse Street, Hwy 90 Exit 59, Rapid City, SD 57701 (Formerly Quality Inn)
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Ramada Rapid City
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Ramada Rapid City
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545 reviews from our community

Traveler rating
    84
    103
    134
    127
    97
See reviews for
298
105
19
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Oklahoma City, Oklahoma
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The Rapid City Ramada did not have a plug that was easily accessible to plug in a 3 prong plug. The front desk had a sign that displayed complimentary breakfast 6:30-9:30 and they said it was only a few days a week. The "restaurant/bar" in the hotel did not serve food except for the weekends. The rooms were really small... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Management response:

Thank you for taking the time to leave a review! We're sorry to see your stay did not meet your expectations. While most items travelers plug in only require 2-prong outlets such as phone chargers, laptops, and electric shavers we understand that not all devices do. We certainly do apologize that you had difficulty accessing a suitable outlet for your... More 

Hershey, Nebraska
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Rooms need to be updated. Pool area was nice. No mention upon arrival that breakfast was $5 extra. And it wasn't even a good breakfast. Typical of most other hotels free continental breakfasts. I would stay here again.

Review collected in partnership with Ramada

Was this review helpful? Yes
RCRamada, Guest Relations Representative at Ramada Rapid City, responded to this review

Thank you, djlaff24, for taking the time to leave a review! We appreciate your comments. We apologize if the rooms were a little outdated. We do have major renovations--including a complete room overhaul for every room, top to bottom--planned for the new year. Some renovations have begun already, but it is an ongoing process. We're so glad you found the... More 

Martin, SD
1 review
1 of 5 stars Reviewed October 29, 2014

The price was right for me but if I wanted to eat breakfast I had to pay an extra five dollars. I thought the stay came with the continental breakfast. The bed was too hard for me. The room was ok.

Review collected in partnership with Ramada

Was this review helpful? Yes
RCRamada, General Manager at Ramada Rapid City, responded to this review

Thank you for your review. We give you an option to include breakfast or not, we are not going to charge you if you don't want to include breakfast with your stay. Kind Regards, Kathy V. More 

Regina, Saskatchewan
1 review
3 of 5 stars Reviewed October 18, 2014

Our room was too far from the lobby and I had to walk through an outside hallway with a glass wall to get to the lobby. It was cold and not secure. The outside entries could be accessed without our room key so it was not secure from the public. Was told that the Hotel was recently bought and will... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
RCRamada, General Manager at Ramada Rapid City, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. We recently bought the hotel and are aware that it needs updates. Your satisfaction is very important to us and we try hard to make sure all of our guest have a rewarding stay. Thank you again for your feedback and we hope... More 

1 review
2 of 5 stars Reviewed October 11, 2014 via mobile

There is no noise barrier between rooms.You can hear everything. When I stayed here there were so many people running around outside. The people next door (several people with several children) kept standing outside my door. I asked the front desk to do something about it and they said they would. A half hour later and nothing. I finally asked... More 

Was this review helpful? Yes
RCRamada, General Manager at Ramada Rapid City, responded to this review

Thank you for your review of your recent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. I appoligize for the noise. Thank you for your feedback and we hope you will consider staying with us again. Sincerely, Kathy V. More 

Fort Collins, Colorado
2 reviews
1 of 5 stars Reviewed September 29, 2014

I associate a certain level of quality with the "Ramada" name. This motel does not have that quality. This is a very basic motel which is fine except that they are charging rates as though they are a regular quality Ramada. For this price we could have stayed at a much nicer place, or we could have stayed at a... More 

Was this review helpful? Yes
RCRamada, General Manager at Ramada Rapid City, responded to this review

Thank you for yoru review of your rescent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. I thank you for your feedback as it is one of the most important tools that allow us to improve the quality of our products and services. We will certainly use your comments... More 

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Additional Information about Ramada Rapid City

Address: 1902 Lacrosse Street, Hwy 90 Exit 59, Rapid City, SD 57701 (Formerly Quality Inn)
Phone Number:
Location: United States > South Dakota > Rapid City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Rapid City 2.5*
Number of rooms: 209
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Also Known As:
Rapid City Ramada Hotel Rapid City
Quality Inn Rapid City
Rapid City Quality Inn

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