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Ramada Rapid City

2.5 of 5 1902 Lacrosse Street, Hwy 90 Exit 59, Rapid City, SD 57701 (Formerly Quality Inn)
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Ramada Rapid City
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Ramada Rapid City
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543 reviews from our community

Traveler rating
    85
    103
    132
    126
    97
See reviews for
296
106
19
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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    (105)
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    (35)
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Martin, SD
1 review
1 of 5 stars Reviewed 4 weeks ago

The price was right for me but if I wanted to eat breakfast I had to pay an extra five dollars. I thought the stay came with the continental breakfast. The bed was too hard for me. The room was ok.

Review collected in partnership with Ramada

Was this review helpful? Yes
RCRamada, General Manager at Ramada Rapid City, responded to this review

Thank you for your review. We give you an option to include breakfast or not, we are not going to charge you if you don't want to include breakfast with your stay. Kind Regards, Kathy V. More

Regina, Saskatchewan
1 review
3 of 5 stars Reviewed October 18, 2014

Our room was too far from the lobby and I had to walk through an outside hallway with a glass wall to get to the lobby. It was cold and not secure. The outside entries could be accessed without our room key so it was not secure from the public. Was told that the Hotel was recently bought and will... More

Review collected in partnership with Ramada

Was this review helpful? Yes
RCRamada, General Manager at Ramada Rapid City, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. We recently bought the hotel and are aware that it needs updates. Your satisfaction is very important to us and we try hard to make sure all of our guest have a rewarding stay. Thank you again for your feedback and we hope... More

1 review
2 of 5 stars Reviewed October 11, 2014 via mobile

There is no noise barrier between rooms.You can hear everything. When I stayed here there were so many people running around outside. The people next door (several people with several children) kept standing outside my door. I asked the front desk to do something about it and they said they would. A half hour later and nothing. I finally asked... More

Was this review helpful? Yes
RCRamada, General Manager at Ramada Rapid City, responded to this review

Thank you for your review of your recent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. I appoligize for the noise. Thank you for your feedback and we hope you will consider staying with us again. Sincerely, Kathy V. More

Fort Collins, Colorado
2 reviews
1 of 5 stars Reviewed September 29, 2014

I associate a certain level of quality with the "Ramada" name. This motel does not have that quality. This is a very basic motel which is fine except that they are charging rates as though they are a regular quality Ramada. For this price we could have stayed at a much nicer place, or we could have stayed at a... More

Was this review helpful? Yes
RCRamada, General Manager at Ramada Rapid City, responded to this review

Thank you for yoru review of your rescent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. I thank you for your feedback as it is one of the most important tools that allow us to improve the quality of our products and services. We will certainly use your comments... More

Gaithersburg, Maryland
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed September 28, 2014

We stayed here a couple of weeks ago and reservations were made weeks ago, so they knew we were coming. The room was somewhat clean. There was mold on the ceiling in the bathroom, there was no handicap bar in the bathroom or in the bath tub, there was not even a bath mat and the tub was slippery. I... More

Was this review helpful? Yes
RCRamada, General Manager at Ramada Rapid City, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all our guests have a rewarding stay. Thank you... More

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Additional Information about Ramada Rapid City

Address: 1902 Lacrosse Street, Hwy 90 Exit 59, Rapid City, SD 57701 (Formerly Quality Inn)
Phone Number:
Location: United States > South Dakota > Rapid City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Rapid City 2.5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Rapid City Ramada Hotel Rapid City
Quality Inn Rapid City
Rapid City Quality Inn

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