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Ramada Rapid City

2.5 of 5 1902 Lacrosse Street, Hwy 90 Exit 59, Rapid City, SD 57701 (Formerly Quality Inn)
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Ramada Rapid City
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Ramada Rapid City
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540 reviews from our community

Traveler rating
    85
    102
    131
    126
    96
See reviews for
295
105
19
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Regina, Saskatchewan
1 review
3 of 5 stars Reviewed 1 week ago

Our room was too far from the lobby and I had to walk through an outside hallway with a glass wall to get to the lobby. It was cold and not secure. The outside entries could be accessed without our room key so it was not secure from the public. Was told that the Hotel was recently bought and will... More

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Was this review helpful? Yes
RCRamada, General Manager at Ramada Rapid City, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. We recently bought the hotel and are aware that it needs updates. Your satisfaction is very important to us and we try hard to make sure all of our guest have a rewarding stay. Thank you again for your feedback and we hope... More

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

There is no noise barrier between rooms.You can hear everything. When I stayed here there were so many people running around outside. The people next door (several people with several children) kept standing outside my door. I asked the front desk to do something about it and they said they would. A half hour later and nothing. I finally asked... More

Was this review helpful? Yes
RCRamada, General Manager at Ramada Rapid City, responded to this review

Thank you for your review of your recent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. I appoligize for the noise. Thank you for your feedback and we hope you will consider staying with us again. Sincerely, Kathy V. More

Fort Collins, Colorado
2 reviews
1 of 5 stars Reviewed 3 weeks ago

I associate a certain level of quality with the "Ramada" name. This motel does not have that quality. This is a very basic motel which is fine except that they are charging rates as though they are a regular quality Ramada. For this price we could have stayed at a much nicer place, or we could have stayed at a... More

Was this review helpful? Yes
RCRamada, General Manager at Ramada Rapid City, responded to this review

Thank you for yoru review of your rescent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. I thank you for your feedback as it is one of the most important tools that allow us to improve the quality of our products and services. We will certainly use your comments... More

Gaithersburg, Maryland
2 reviews
1 of 5 stars Reviewed 3 weeks ago

We stayed here a couple of weeks ago and reservations were made weeks ago, so they knew we were coming. The room was somewhat clean. There was mold on the ceiling in the bathroom, there was no handicap bar in the bathroom or in the bath tub, there was not even a bath mat and the tub was slippery. I... More

Was this review helpful? Yes
RCRamada, General Manager at Ramada Rapid City, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all our guests have a rewarding stay. Thank you... More

Hot Springs, South Dakota
2 reviews
1 of 5 stars Reviewed 4 weeks ago

Carpet was torn in room and the room really needed a thorough cleaning. Very noisy. Seating for dining not in a good location. Key lock had to be fixed and doorways hard to open. Although the front desk personnel and dining room attendants were very good.

Was this review helpful? Yes
RCRamada, General Manager at Ramada Rapid City, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. We have been working diligently to upgrade our rooms, including the carpet and locks/doors. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and... More

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Additional Information about Ramada Rapid City

Address: 1902 Lacrosse Street, Hwy 90 Exit 59, Rapid City, SD 57701 (Formerly Quality Inn)
Phone Number:
Location: United States > South Dakota > Rapid City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Rapid City 2.5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Rapid City Ramada Hotel Rapid City
Quality Inn Rapid City
Rapid City Quality Inn

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