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Holiday Inn Express Hotel & Suites Rapid City

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645 E Disk Dr, Rapid City, SD 57701
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Holiday Inn Express Hotel & Suites Rapid City
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Holiday Inn Express Hotel & Suites Rapid City
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116 reviews from our community

Traveler rating
    37
    40
    19
    14
    6
See reviews for
38
33
11
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Thermopolis, Wyoming
1 review
4 of 5 stars Reviewed January 4, 2015

We have stayed here several times for several years and always enjoyed our stay. It is a great location with some decent dining options within walking distance. Our family has always been comfortable staying here and will be back on our next trip through.

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Garner, North Carolina
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed October 21, 2014

We were passing through during Sturgis of all times! But the hotel was very pleasant. The room was clean and the staff very friendly. Even with all that was going on they still had time to answer our questions and they even got us checked in early! Very nice place if you are passing through this area.

Was this review helpful? Yes 2
Yeovil
Top Contributor
60 reviews 60 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 12, 2014

We chose this location as it seemed in the centre of the 4 places we wanted to visit, we were not wrong, the hotel was clean, staff professional and friendly and the breakfast bar excellent, what more do you need. We had no issues at all with this hotel and would recommend it to anyone There is a Denny's just... More 

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Tucson, Arizona
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 28, 2014

We spent two nights at this hotel. It has been newly remodeled and the upgrade was very good. However, our room, 338, had horrible sewer gas smell. The hotel manager, Yvette Beyer, said it was a toilet water level problem that the toilets after the remodel would "burp" sewer gas. The cleaning staff said they would put air freshener in... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rapid City, responded to this review

Dear Kim C, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We are truly sorry for the conditions you experienced while staying with us. Though we would prefer you had a better... More 

Bellefontaine, Ohio
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 17, 2014

We stayed here for 5 nights. Mostly we left in the mornings and drove out to the usual attractions, Crazy Horse Mon, Mt Rushmore, Custer State Park etc so I'm not sure as to airport or center of city from here. I wouldn't say it is in the CENTER of town however. The breakfast selections were excellent, staff very friendly... More 

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LITTLE ROCK
Top Contributor
92 reviews 92 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed September 15, 2014

This is one of the nicest Holiday Inn Express Hotels you will ever stay in. Our 2 night stay allowed us to base here and travel to see the sights around the Black Hills and on to Wyoming. This property has large hallways, a fast elevator. Fresh cookies every night and several restaurants within walking distance.

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Rochester, MN
Top Contributor
81 reviews 81 reviews
71 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed September 14, 2014

Since my last stay, they have completely renovated the hotel, including rooms, lobby, elevator, and breakfast area. It now has the look and feel,of a newer HI Express. in addition, their breakfast selection is second to none. So why 4 stars instead of 5? 1) breakfast starts at 6:30 instead of more typical 6:00 2) as with both my other... More 

Was this review helpful? Yes 1
Colorado Springs, Colorado
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 9, 2014

My family and I stayed in this hotel for Labor Day Weekend. We read great reviews about it, but unfortunately our experience was very disappointing. Upon our arrival we realize that one of our rooms was really warm because the air conditioning unit was not working properly. Even though they sent maintenance to fix it I requested a different room... More 

Was this review helpful? Yes 5
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rapid City, responded to this review

Dear N S, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager... More 

Huddersfield
Top Contributor
68 reviews 68 reviews
46 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed September 9, 2014 via mobile

*easy access from I90 *ideal spot for visiting Deadwood, Spearfish, Spearfish Canyon, Hot Springs (1800 train), Mt Rushmore, Crazy Horse *ample parking *welcoming reception area *exceptionally clean throughout *spacious pool area *full hot and cold breakfast which was constantly replenished *spacious bedroom- large flat screen tv, fridge with ice box, no microwave, coffeemaker in bathroom *free wifi which had excellent... More 

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Minneapolis, Minnesota
Contributor
19 reviews 19 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 30, 2014

Right off the interstate, this is a good place to stay if you are traveling. We had a few "issues", but nothing terrible. They didn't recognize our elite status, so we didn't get any of our "perks", which was disappointing, but hey, you ask and they come up with the upgrade and after that... It isn't worth bugging them anymore.... More 

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