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Holiday Inn Express Hotel & Suites Rapid City

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645 E Disk Dr, Rapid City, SD 57701
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Holiday Inn Express Hotel & Suites Rapid City
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127 Reviews from our TripAdvisor Community

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Traveler rating
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    46
    21
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    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cardiff-by-the-Sea, California
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

That being said it was better than some others I've stayed at. At least it was located in the vicinity of some real (though chain) restaurants so I didn't have to resort to fast food as at some of their other locations. The lobby was nice, friendly and helpful desk staff, nice big room. The fitness center was actually pretty... More 

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Kendall Park, New Jersey
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We were greeted by a friendly staff and they wee helpful in giving us the directions to mount Rushmore. The clerk helped us to avoid the construction zone. That helped being new to the area. The clerk was even kind enough to gives two bottles of water, which many other Holdiay inn Express hotels do not

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Wonderfully restful. The pool was fun. Our room was spotless and very quiet. Breakfast was very good. A very large variety of good stuff. Coffe was great. We liked this place. The beds were comfortable. This was easy interstate access.

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Melbourne, Australia
Top Contributor
116 reviews 116 reviews
19 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I don't mean to be superficial, however status is a big thing in the travel industry. I am a platinum member with my airline, and also a platinum member with my hotel chain, being IHG, which the Holiday Inn falls under this hotel group. So far with all my hotel visits this year, I have been greeted and thanked for... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rapid City, responded to this review

Dear Michael W, Thank you for being an IHG Rewards Club Platinum Elite member and for leaving a feedback about your stay. I am delighted to read that you liked the room accommodations. It seems that we were not able to execute an exemplary hotel stay experience with regard to the lack of upgrade, inadequate bathroom amenities and weak WIFI... More 

Cary, North Carolina
Top Contributor
127 reviews 127 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms were spotless and the bathrooms, where you can usually see the age, looked new. The staff was warm and made me feel welcomed. There is only one blemish on the hotel and that is the WiFi was terrible which 5 years ago wouldn't have mattered. Today WiFi is like electricity, one of the reasons you pick a hotel.... More 

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San Antonio, Texas
2 reviews
5 of 5 stars Reviewed May 26, 2015

Great hotel; ideal location. Breakfasts were really great. Staff was friendly. They have a nice fitness room and indoor pool. Rooms were quiet and beds were comfortable. Rooms were also spacious and overall , just a very solid hotel . no complaints and would stay there again.

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West Richland, Washington
Top Contributor
190 reviews 190 reviews
51 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 24, 2015 via mobile

This IHX is conveniently located next to the highway and the local mall and many restaurants. I've found the rooms and hotel to be very clean and well maintained. It's expensive for a holiday inn express, but since Mt. Rushmore is the draw here ever hotel is expensive here. Nice pool area for the kids and fitness room. Breakfast is... More 

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2 reviews
5 of 5 stars Reviewed May 24, 2015

Easy to find, great hotel! Close to the great attractive in the area. Reasonably priced compared to the touristy places closer to Mount Rushmore, crazy horse, needles, and Custer National park . The family liked it, the pool is very young children friendly.

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1 review
4 of 5 stars Reviewed May 13, 2015

The wife and I were on our way to Mount Rushmore during a cross country road trip. As an IHG member we generally stick with Holiday Inn express, almost always a good choice. This hotel however took it a step further. The hotel was ultra clean, the staff was very friendly, the room had a very comfy bed, both sets... More 

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El Dorado Hills, CA
Top Contributor
156 reviews 156 reviews
30 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed May 9, 2015

This Holiday Inn Express was recently remodeled. It is clean an up to date. The staff was very friendly an efficient. The breakfasts at this facility were not as good as the others that we have visited. They had an omelette this morning that looked like plastic. One tip for anyone staying here, ask for a room on the 3rd... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rapid City, responded to this review

Dear BEN P, Thank you for your candid feedback. I appreciate your kind comments regarding our hotel staff. However, it is regrettable that breakfast served and the noise levels negatively affected your overall satisfaction. I sincerely apologize for any inconvenience you may have experienced. These concerns you have mentioned are duly noted. I am confident that actions will be taken... More 

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