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Hampton Inn Rapid City

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1720 Rapp St., Rapid City, SD 57701
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1 room 1 guest
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Hampton Inn Rapid City
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345 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for 4 nights, using this as our central point for visiting Mt Rushmore, Crazy Horse, Badlands, and Devils Tower. Very convenient with lots of restaurants ( Longhorn Steakhouse; Five Guys; Famous Dave BBQ) and retail stores (Sam's Club; Target) just around the corner. Brand new equipment in the health facility but could use a second treadmill. We... More 

Was this review helpful? Yes
Monty B, General Manager at Hampton Inn Rapid City, responded to this review

Matt, Thank you for your comments and are very happy you enjoyed your stay. Our fitness equipment is only a couple weeks old and we are pleased you enjoyed it. You are so correct that this is still the busy season and we are usually at full capacity for most of the summer days and it can get very busy... More 

Manchester, Connecticut
Level Contributor
159 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Lately it seems like Hilton Properties have gone downhill. We recently lost our Diamond Status due to not enough stays last year. Boy, can you tell the difference in the service you get. We asked for a late check-out by one hour at this hotel. The desk clerk said it would be a $20 charge per hour. In all of... More 

Was this review helpful? Yes 1
Monty B, General Manager at Hampton Inn Rapid City, responded to this review

Let me first thank you for your comments and also apologize for your experience on your recent stay with us. I do want you to know that our policy for late checkouts are equal to everyone regardless of status or honors members. This is our crazy season and although we do allow the first hour or so without charge, late... More 

Little Canada, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Biker Rally ended 4 nights before we got there. Sturgis was dismantled. Bikers were mostly gone. Yet, that was the reason the room was over $250/nt?? Come on Hampton Inn, end the fleecing. One water slide doesn't justify it either.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Monty B, General Manager at Hampton Inn Rapid City, responded to this review

I received your most recent survey and have reviewed your comments and concerns. On behalf of the entire staff at the Hampton Inn in Rapid City, South Dakota, I wanted to reach out and apologize that you did not find the value you would expect from Hampton Inns. As you may know, Hampton Inns’ are individually owned and operated and... More 

Atlanta
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

After reading some of the previous reviews of this Hampton Inn we were not sure what to expect. We often stay at Hampton Inn properties and this one delivered what we have come to expect, hence the 5 stars. The property was very clean with a nice pool (including a fun slide for kids), very friendly and helpful staff, and... More 

Was this review helpful? Yes
Monty B, General Manager at Hampton Inn Rapid City, responded to this review

Thank you for your patronage and allowing us to serve you. We are very pleased that we met and hopefully exceeded your expectations on your recent stay. Our slide is a pleasant surprise sometimes for our little guests and even for our more mature guests as well. Please travel safely and we hope you enjoyed our beautiful Black Hills! More 

Orchard Park, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent location to everything in the area Clean Quiet Excellent breakfast Friendly and helpful staff Highly recommend Excellent for families We enjoyed our stay Spacious room Comfortable beds Highly recommend

Was this review helpful? Yes 1
Monty B, General Manager at Hampton Inn Rapid City, responded to this review

Thank you for your kind comments regarding your stay at our Hampton Inn in Rapid City. Our ultimate goal is to provide the best service, amenities and accommodations as possible, and I hope we exceeded your expectations. We are thrilled you were able to enjoy our numerous amenities and friendly staff. We look forward to welcoming you back again real... More 

Elgin, United States
1 review
5 of 5 stars Reviewed 1 week ago

Wonderful staff. Great pool and breakfast. Great location for sight seeing. Staff helpful with maps and suggestions. Would recommend and stay here again. My children especially loved the slide. They said it was very fast.

Review collected in partnership with Hampton

Was this review helpful? Yes
Monty B, General Manager at Hampton Inn Rapid City, responded to this review

Thank you for your kind words regarding your stay at the Hampton Inn - Rapid City. We are happy you enjoyed our staff and particularly our wonderful slide which is always a hit with our younger guests. We look forward to the opportunity to be of service to you in the future and hope to see you again real soon! More 

Houston, Texas
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I always try to stay at Hampton Inns when I travel. They are "consistent". You always know what to expect and they always deliver. But the Hampton Inn in Rapid City far exceeded my expectations. I had the best room I've ever stayed in. I thought I was getting a simple king bed with a special bath tub. In fact... More 

Was this review helpful? Yes
Monty B, General Manager at Hampton Inn Rapid City, responded to this review

We are so thrilled that we had the opportunity to exceed your expectations and are particularly pleased that you found our property to be one of the best! Our staff works very hard to make our guests fell welcome and appreciated and I am happy we were able to accomplish that. Our Jacuzzi suite you stayed in is one of... More 

Gainesville, Florida
Level Contributor
370 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a call from the front desk as soon as we checked in to our room. "Is everything fine?" was the question. Super gesture. Our room has two double beds, a work desk, chair, a fridge (most welcome and appreciated) a nice bathroom and very good toiletries. The next morning the breakfast offerings were very good with made-to-order omelets... More 

Was this review helpful? Yes
Monty B, General Manager at Hampton Inn Rapid City, responded to this review

Thank you for your recent review of our property. We are pleased you enjoyed our Queen beds, amenities and our "On The House" breakfast. We are constantly striving to exceed our guests expectations and your comments are very helpful in measuring our successes and short comings. We hope your travels brought you joy and we hope to see you again... More 

Richmond, Virginia
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great place to stay but not too convenient to places to eat (none within walking distant, no shuttle to town either. Rooms were nice, the staff even nicer, provided water for bikers and evening cookies

Was this review helpful? Yes
Monty B, General Manager at Hampton Inn Rapid City, responded to this review

We appreciate the time it takes to give us your comments and we thank you for being our guest. As I read your comments I was disappointed to find that you didn't feel any convenient places to eat were close by. When approached by our guests who are looking for a place to eat we have 6-8 places where we... More 

Fergus Falls, Minnesota
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As a HHonors member, this stay was a bit disappointing. The beds were not comfortable and the pillows terribly thin and broken up. The TV/Cable service was terrible as well-most stations did not work. And..the air conditioner just didn't give off much cool air...on a 95 degree day was looking forward to cooling down back at the room. Price was... More 

Was this review helpful? Yes 2
Monty B, General Manager at Hampton Inn Rapid City, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We will take your comments under consideration as we continually work to improve our guest experience. We do... More 

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