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Hampton Inn Rapid City

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1720 Rapp St., Rapid City, SD 57701
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Hampton Inn Rapid City
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Hampton Inn Rapid City
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305 reviews from our community

Traveler rating
    154
    81
    37
    20
    13
See reviews for
115
75
21
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
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  • Any
English first
  • All months
    (305)
  • Mar-May only
    (58)
  • Jun-Aug only
    (132)
  • Sep-Nov only
    (87)
  • Dec-Feb only
    (28)
All months
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had a great experience while staying at this hotel. The family suite was an awesome set up that gave us some privacy and yet allowed us to be together. The pool with the slide was an awesome hit with the young and the old !! The breakfast was awesome and very well presented. Overall we had a great time... More 

Review collected in partnership with Hampton

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Gillette, Wyoming, United States
Top Contributor
62 reviews 62 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had booked a room for Sat but went earlier and was able to book also on fri......the staff is friendly, Ashley at the front desk even put cookies in our room when we were going out and asked when more were going to be made.......the room was very clean, spacious , and comfortable.....the breakfast was hot and good......the location... More 

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Marblemount, Washington
Senior Contributor
34 reviews 34 reviews
32 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 1 week ago

Even by low interstate-hotel standards, this one doesn't make par. Lots of interstate noise, strangely difficult to access, someone else's hair on the bedspread, a shower that never drained at all. To top it off, a shrill fire alarm emptied the building in the middle of the night. Front desk clerk said it was caused by someone smoking in their... More 

Was this review helpful? Yes 1
Monty B, General Manager at Hampton Inn Rapid City, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. Some clarification however should be pointed out that the alarm was due to some renovations being done in our banquet area... More 

Salt Lake City, Utah, United States
Contributor
17 reviews 17 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My travel plans caused me to cancel my stay here so I cannot write a review of the actual hotel; however, my experience with customer service was very impressive. I know the quality of Hampton Inn and am never disappointed, but on this trip we needed to cancel unexpectedly, at the last minute. We spoke with Miss. Fisher who very... More 

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Box Elder, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I was greeted with a smile, helped by a young Curly haired woman the next day, our second day and she found an address for us that really mattered! The business ROOM, complete with two computers and a laser printer was first rate. GREAT Breakfast! My bed was getting a bit tired but clean and fresh and still comfy to... More 

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed 3 weeks ago

Wonderful family hotel. The entire staff was attentive and kind. The rooms were clean and comfortable and we had a great time in the pool. Thank you !! Breakfast was great too we always appreciate fresh food a coffee

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Rolla, MO, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Staff was extremely helpful in resolving an issue with an unclean room. Have stayed at this location before with no problems and this issue was promptly corrected. Would definitely recommend this hotel.

Review collected in partnership with Hampton

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Canton, SD, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 4, 2015

I had a great weekend at this hotel, the rooms are nice, the breakfast is delicious and it is quiet at night. Slept like a baby. The staff is friendly and willing to help even when they have their hands full with other tasks.

Review collected in partnership with Hampton

Was this review helpful? Yes 3
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 2, 2015

I'm from the area and have stayed here several times. I enjoy my stay every time. I visited last week and this time I booked the jacuzzi suite. It was very nice. I didn't expect the fireplace so that was a major plus. When I got the keys to my room I encountered Maddy who was very polite, helpful, and... More 

Was this review helpful? Yes 4
Buffalo, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 2, 2015

Excellent staff and breakfast. Maintenance required to ensure keys work on side doors. Internet slow. Room furnishings are beginning to show age. Room and public areas are clean. I have stayed in the hotel numerous times. My last stay was several months ago. I was surprised to see how the hotel maintenance had declined.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
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