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Hampton Inn Rapid City

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1720 Rapp St., Rapid City, SD 57701
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Hampton Inn Rapid City
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320 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Salem, Oregon
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 of 5 stars Reviewed 2 days ago NEW

We stayed here for 4 nights and were very disappointed. I should note that we stay only at Hamptons and the reason we choose the brand is because there is always a level of comfort and cleanliness across all hotels. Well, not in Rapid City. Our room was dirty and dusty. We discovered a thick black tub ring that was... More 

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Centennial, United States
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

The price of 248 for a one night stay seemed very high and I suspect we paid additional because of our last minute reservation. We were assigned a room already occupied which was quickly remedied, but the front desk staff was not very apologetic.

Review collected in partnership with Hampton

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Bloomington, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Was in Rapid City, saw the Hampton Inn and inquired about stay. Front desk was extremely helpful and friendly. Hotel was very clean. Convenient location. Had a fabulous waterslide that the kids loved! Good free breakfast, quiet, clean room, couldn't ask for much more.

Review collected in partnership with Hampton

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Moore, OK, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel was clean, and provided a great breakfast, as most Hamptons do. I was a little surprised about the nightly rate considering we were in Rapid City vs a larger city - but they were able to accommodate us when our hotel in Keystone was overbooked and sent us to what I think was a "lesser" hotel for the... More 

Review collected in partnership with Hampton

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Mangilao, Guam
1 review
4 of 5 stars Reviewed 2 weeks ago

Service (employees) was two thumbs up. Very courteous and responsive. Definitely clean to our personal standards. Location centralized to what we wanted to visit in the area. Room was the right size for our family group. Expectation as an HHonors member seemed a little short in benefits. But, essential amenities were available.

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Waukesha, Wisconsin
1 review
4 of 5 stars Reviewed 4 weeks ago

Just experienced the same UNFRIENDLY/RUDE lady as mentioned by Michael P. Arrived at 215 p.m. (Time change) Told we were too early to even consider getting a room - come back after 3 p.m. No inquiry as to name, if any rooms were available, helpfulness on where anything in the area was etc. We stay at Hampton Inns primarily. Not... More 

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Kansas City
Top Contributor
251 reviews 251 reviews
27 hotel reviews
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My family has stayed at dozens of Hampton Inns, so we have a lot to compare with this property. The Rapid City location is a bit disappointing. Although the staff we encountered at the front desk was always cheerful and helpful, other aspects of our stay were below-par for the Hampton brand. For example, the grout in our bathroom tile... More 

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Monty B, General Manager at Hampton Inn Rapid City, responded to this review

I want to thank you for your comments on your recent stay at our hotel. I'm sorry that you received a poor level of service; as you can see from previous postings that this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our young and very new staff and the next... More 

Vestal, New York
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 27, 2015

We stayed four days at this hotel as it seemed like a central place for exploring the Badlands, Black Hills and Devils Tower and we regularly use Hilton properties. This one, however, was quite a disappointment from the start. We arrived earlier than the 3pm check-in time ( I think I lost an hour with the time change from the... More 

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Monty B, General Manager at Hampton Inn Rapid City, responded to this review

Dear Michael P, I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; as you can see from previous postings that this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area... More 

Boulder, Colorado
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

This hotel worked great for us. It was convenient to the places we wanted to go. The hotel was clean and quiet and comfortable. Breakfast was good but limited for those with gluten and or dairy sensitivities. Otherwise, we enjoyed our stay.

Review collected in partnership with Hampton

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2015 via mobile

spent 3 days at the hampton inn. Was a nice clean place friendly staff. Good coffee good breakfast. Would stay there again. Pool was good water slide was fun hot tub could havr been a little warmer but over all great place

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