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All 52 Rapid City hotels

Country Inn & Suites by Carlson, Rapid City

2.5 of 5 Hotel   |   2321 N Lacrosse St, Rapid City, SD 57701
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Ranked #23 of 52 Hotels in Rapid City
A recent review
5 of 5 stars reviewed 1 week ago
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459 reviews from our community

Traveler rating
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    61
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    36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pierre, United States
1 review
2 of 5 stars Reviewed yesterday NEW

Hotel was not what I expected for what you pay for a room here. Room didn't look like it was cleaned. Items in room were broken. Staff was not friendly. Very noisy rooms. Breakfast was ok. Definately do not get what you pay for. Very disappointed.

Review collected in partnership with Country Inns & Suites By Carlson

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Senior Contributor
40 reviews 40 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this hotel to stay as a one night only before an early flight. It was close to the mall and had a TGIFridays next door. They also gave me discounts to that restaurant, along with many others. The room was clean, the staff was nice, and I couldn't hear any outside noise even though the hotel was packed... More

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Colorado Springs, Colorado
Contributor
14 reviews 14 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent a few nights in Rapid, unexpectedly, this August. It wasn't at the top of the review list, but every other hotel we called was full. Needless to say, we weren't expecting much - but we were totally surprised! The clerks were lovely at every encounter, the room was clean, internet was fast, breakfast was good - and the... More

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Rapid City, United States
1 review
3 of 5 stars Reviewed 1 week ago

Loved the two rooms, with the bedroom set back so you don't hear noise in hallways. Staff was extremely polite and friendly. The rooms need MAJOR cleaning & overhaul - stains on the rug, stains on the chair, stains on the comforter (gross), ceiling was peeling (a big piece hung down), and when I took a shower, then walked on... More

Review collected in partnership with Country Inns & Suites By Carlson

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Chadron, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is my hotel of choice when I am in Rapid. Friendly, clean, spacious rooms, fine breakfast, free airport shuttle, etc. My grandchildren enjoy the pool and slide. I like the nearby restaurants. Internet is free. Staff are courteous, friendly, and helpful.

Review collected in partnership with Country Inns & Suites By Carlson

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Hilliard, Ohio
Contributor
12 reviews 12 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The price was right for this hotel, and did what we need (clean with a comfortable bed). The pillows are lousy unless you like pillows that flatten completely down. Room was a little smaller than some others I have stayed at but adequate. Staff was very friendly and generally good, although when we needed something at about midnight, it was... More

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Rapid City, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

No issues with motel but if you are taking small kids beware of the pool. It has a water slide and the current in the pool is huge. Small kids might be able to use 30% of the pool. Pool is for kids 10yrs+.

Review collected in partnership with Country Inns & Suites By Carlson

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Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. We appreciate all comments we receive and will use them to help find tune or operations to provide a positive experience for all of our guests. More

IL
Top Contributor
62 reviews 62 reviews
33 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was clean and the bathroom adequate. However, and these things are just peeves of mine, there was no extra exhaust fan in the bath, and the room a/c turned off and on--I like being able to leave the fan running for white noise. There were no towels in the exercise room, They have a nonexistent policy on recycling.... More

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. We appreciate all comments we receive and will use them to help find tune or operations to provide a positive experience for all of our guests. More

Columbus, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel. Happy to visit as often as possable. Country Inns and Suites is usually where we stay. All of our stays have been very good. The value is very good too. Ussually near the airport and convienant to what we want to see.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. We appreciated all feedback and are thrilled to hear that you enjoyed your stay with us. We hope to see you again if you return to the black hills area. More

Connecticut Shoreline
Contributor
19 reviews 19 reviews
10 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here on a trip to the black hills for 4 nights in late August 2014. Upon arrival room smelled musty and carpet was in major need of cleaning and the bed covers they use had dried white marks on them - gross - so we switched rooms. Second room the carpet was slightly better and the smell but... More

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review out hotel. I would like to apologize for any issues that may have arose during your stay. I will use you comments to help fine tune our operations. I apologize that we did not provide the experience that we strive for. More

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Additional Information about Country Inn & Suites by Carlson, Rapid City

Address: 2321 N Lacrosse St, Rapid City, SD 57701
Phone Number:
Location: United States > South Dakota > Rapid City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites by Carlson, Rapid City 2.5*
Number of rooms: 102
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Also Known As:
Country Inn & Suites By Carlson, Rapid City Hotel Rapid City
Country Inn And Suites By Carlson, Rapid City
Country Inn Rapid City
Rapid City Country Inn

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