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Country Inn & Suites by Carlson, Rapid City

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2321 N Lacrosse St, Rapid City, SD 57701
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Country Inn & Suites by Carlson, Rapid City
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Country Inn & Suites by Carlson, Rapid City
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531 reviews from our community

Traveler rating
    256
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    68
    38
    37
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198
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Orlando, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

The location was good, easy access to all the main highways for tourist attractions as well as the airport. The rooms were comfortable and clean. The bed was a little firm for me personally but my husband did have a problem with it. Very nice employees, especially Dani - she was very sweet and helpful about the area. The breakfast... More 

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Greensboro, North Carolina
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here 4 nights. Hotel and our room was clean. The beds were very comfortable, Staff at the front desk were very helpful and nice. Good selection of Breakfast items but one mornings there was no yogurt next morning there was no orange juice.... We would return if traveling in the area again.

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Cheyenne, Wyoming
1 review
2 of 5 stars Reviewed 2 weeks ago

Our room was dirty--someone else's socks were still in the room, the shower floor and bathroom floors were not clean. The lights in the parking lot shone right into our room like the headlights of a semi truck. The curtains didn't close at all, sow we had to rig up our own out of the bed covers. The breakfast was... More 

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Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to write a TripAdvisor review regarding your recent stay at the Country Inn and Suites. Please allow me to apologize on behalf of our entire hotel for failing to meet your expectations during your recent visit. I have spoke to my staff about your concerns and I assure you we are working diligently to... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The rooms were exceptionally clean. People were pleasant. Breakfasts awesome. homemade cookie smell was a mystery until the next day when we found out that you bake the fresh just for us! The lending library was fantastic-keep up the good work. It felt like "home" Jean Worlie

Was this review helpful? Yes 1
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. I am thrilled to hear that you enjoyed your stay. The Country Inn is proud to supply you with the library and excited to hear that you enjoyed it. We hope to see you again in the future if you return to Rapid City. More 

Virginia City Highlands, Nevada, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

We chose this place for a long weekend trip for our anniversary. It was a good rate and they allowed our dogs (for a fee). The room was a suite, and had a good amount of elbow room. What didn't work over the length of the stay? (1) the tub was clogged. By the time my wife was done showering,... More 

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to write a TripAdvisor review regarding your recent stay at the Country Inn and Suites. Please allow me to apologize on behalf of our entire hotel for failing to meet your expectations during your recent visit. I have spoke to my staff about your concerns and I assure you we are working diligently to... More 

Winner, South Dakota
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The room was nice & clean. Big with a fridg & microwave. Plenty of towels, soap, shampoo, lotion. Everything. The only problem was a pump running next to our room & it was very loud, but we were next to the elevator so that was probably it. The people at the front desk were so helpful & friendly. One was... More 

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review out hotel. I am thrilled to hear that you enjoyed your stay. I would like to also thank you for making us aware of the noise issue that you experienced so that we can look into it. We hope to see you again if you return to the Rapid City area. Johnnie... More 

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