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All 52 Rapid City hotels

Country Inn & Suites by Carlson, Rapid City

2.5 of 5 Hotel   |   2321 N Lacrosse St, Rapid City, SD 57701
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74%
Ranked #22 of 52 hotels in Rapid City
A recent review
5 of 5 stars reviewed 2 days ago
Scott P United States
  • Overview
  • Reviews (416)
  • Photos (98)
  • Amenities
  • Room tips (52)
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416 people have reviewed this hotel

Traveler rating
    199
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    55
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See reviews for
150
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51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Delta cancelled our flight but we enjoyed our stay here anyway. The front desk staff was amazing and very friendly. Rooms very clean, large with lovely jacuzzi tub. And the Outback Steakhouse is just across the street!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review out hotel. I am glad to hear that we could take an unfortunate situation like a cancelled flight and turn it into a good experience. On behalf of the staff at the hotel I am thrilled to hear you enjoyed your stay. We hope to see you again if you return to... More

Yankton, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

workers were very friendly and everything was neat and clean. We will be staying at this hotel again soon. We already made reservations and the staff was very accomidating with us, with getting us the lowest rate possible.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review out hotel. On behalf of the staff at the hotel I am thrilled to hear you enjoyed your stay. We hope to see you again if you return to the black hills area. More

Marengo, IL, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Having stayed at other Country Inns & Suites properties several times before, I was disappointed in this experience. The pool with waterslide was one of the main reasons I selected this hotel, but my kids didn't want to use it because the pool was so cold. Conversely, the whirlpools weren't very hot. There was some sort of small black bug... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review out hotel. I would like to apologize for any issues that may have arose during you stay. We will take you comments and try to improve upon our mistakes to make sure they do not happen again in the future. More

Marshall
1 review
4 of 5 stars Reviewed 3 days ago NEW

Was a very clean and quiet hotel. The pool has a slide that kept the kids entertained for hours. LOTS of chlorine in the pool area, kids coughed almost every night we were there (7 nights). Continental breakfast was good, but a little disorganized. Bowls were by the plates instead of by the cereal so people always had to cut... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review out hotel. On behalf of the staff at the hotel I am thrilled to hear you enjoyed your stay. We hope to see you again if you return to the black hills area. More

Olympia, Washington
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stopped here overnight on our way to Mount Rushmore. Was a good location and the price was very reasonable. The best part for my family was the pool with the water slide. We spent most of our time there. The staff was very friendly. The room was absolutely amazing and very comfortable. Loved this hotel and would totally stay... More

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review out hotel. On behalf of the staff at the hotel I am thrilled to hear you enjoyed your stay. We hope to see you again if you return to the black hills area. More

Burgess Hill, United Kingdom
Top Contributor
51 reviews 51 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stopped here overnight after visiting Mount Rushmore. Good location, conveniently situated just of the interstate (I90). Price was reasonable and the staff were friendly and efficient. Fairly modern hotel, clean and comfortable, what you would like to expect for this level of chain hotel. Would definitely recommend to anyone travelling through the area.

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review out hotel. On behalf of the staff at the hotel I am thrilled to hear you enjoyed your stay. We hope to see you again if you return to the black hills area. More

Valrico, Florida
Top Contributor
57 reviews 57 reviews
11 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

We usually stay at Hilton family hotels but for these two nights there were no rooms available and boy was that lucky for us. First let me say that Leon at the front desk was always friendly and helpful.The manage, Eric?, was also very friendly and helpful. We ended up staying for two days at the completion of our vacation.... More

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. We are thrilled to hear you enjoyed your stay. More

Larwill
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This review is not based on actually staying at this motel.This is based on the rudeness of the check in staff.We found a coupon in one of those travel books you get at the rest areas long before we ever arrived.Anyways,upon arrival we had no clue that this was at the heighth of tourist season in Rapid City.Their sign kept... More

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. I first off would like to apologize for any confusion that you may have experienced. The coupon you are referring to does have a stipulation on the coupon that it is valid for 1-2 people and based on availability. I would like to also apologize for the issues you encountered... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

The location of the hotel is great - right off the highway and well situated for travelers who are looking to see the sites in the area. We stayed here during peak season, so I knew the price would be ridiculous, but I do expect to at least have a clean room. We are not demanding travelers at all, but... More

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. As a hotel it is important for us to receive our guests feedback. As a hotel we strive to provide our guests with a great experience when they visit and unfortunately sometimes we come up short. I would like to apologize for the inconvenience that the issues caused for you... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed four nights over the fourth of July. Staff was very friendly and rooms were decent. Great to have breakfast and gourmet coffee available every morning. Location was convienent for travel and sightseeing. Meet Eric, GM of the hotel, very good guy and gave suggestions for attractions in the area. Would stay again

Was this review helpful? Yes 1
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. On behalf of everyone at the Country Inn and Suites we are thrilled to hear you enjoyed your stay. More

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Additional Information about Country Inn & Suites by Carlson, Rapid City

Address: 2321 N Lacrosse St, Rapid City, SD 57701
Phone Number:
Location: United States > South Dakota > Rapid City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites by Carlson, Rapid City 2.5*
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson, Rapid City Hotel Rapid City
Country Inn And Suites By Carlson, Rapid City
Country Inn Rapid City
Rapid City Country Inn

98 photos of this hotel

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Other (34)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#12 Romantic Hotel in Rapid City #15 Business Hotel in Rapid City
Hotel Class
Official Description (provided by the hotel)
With our charming countryside decor and comfortable amenities, Country Inn & Suites provides a welcoming atmosphere to Black Hills travelers. We are located centrally between the Black Hills and the Badlands, just a short drive away from the historic Mount Rushmore National Memorial and the Crazy Horse Memorial. Our hotel features fantastic services and facilities, including an indoor swimming pool with 100-foot water slide, complimentary Internet access, a Fitness Center, and a complimentary breakfast buffet. ... more   less 
Number of rooms
102

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