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All 52 Rapid City hotels

Country Inn & Suites by Carlson, Rapid City

2.5 of 5 Hotel   |   2321 N Lacrosse St, Rapid City, SD 57701
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74%
Ranked #22 of 52 hotels in Rapid City
A recent review
5 of 5 stars reviewed 2 days ago
tworahrah Valrico, Florida
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412 people have reviewed this hotel

Traveler rating
    196
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145
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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English first
Valrico, Florida
Top Contributor
57 reviews 57 reviews
11 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We usually stay at Hilton family hotels but for these two nights there were no rooms available and boy was that lucky for us. First let me say that Leon at the front desk was always friendly and helpful.The manage, Eric?, was also very friendly and helpful. We ended up staying for two days at the completion of our vacation.... More

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Larwill
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

This review is not based on actually staying at this motel.This is based on the rudeness of the check in staff.We found a coupon in one of those travel books you get at the rest areas long before we ever arrived.Anyways,upon arrival we had no clue that this was at the heighth of tourist season in Rapid City.Their sign kept... More

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. I first off would like to apologize for any confusion that you may have experienced. The coupon you are referring to does have a stipulation on the coupon that it is valid for 1-2 people and based on availability. I would like to also apologize for the issues you encountered... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW

The location of the hotel is great - right off the highway and well situated for travelers who are looking to see the sites in the area. We stayed here during peak season, so I knew the price would be ridiculous, but I do expect to at least have a clean room. We are not demanding travelers at all, but... More

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Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. As a hotel it is important for us to receive our guests feedback. As a hotel we strive to provide our guests with a great experience when they visit and unfortunately sometimes we come up short. I would like to apologize for the inconvenience that the issues caused for you... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed four nights over the fourth of July. Staff was very friendly and rooms were decent. Great to have breakfast and gourmet coffee available every morning. Location was convienent for travel and sightseeing. Meet Eric, GM of the hotel, very good guy and gave suggestions for attractions in the area. Would stay again

Was this review helpful? Yes 1
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. On behalf of everyone at the Country Inn and Suites we are thrilled to hear you enjoyed your stay. More

White Bear Lake, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Country Inn & Suites in Rapid City, SD is perfectly located, just off Interstate 90. Travelers can either travel further west on Interstate 90 to Deadwood & Sturgis area or head south on Hwy. 16 to all the attractions in the Keystone area. The hotel is exceptional clean and the staff are very friendly and helpful. The pool area... More

Was this review helpful? Yes 1
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. We are thrilled to hear you enjoyed you vacation. More

Nashville
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed for several nights of our family vacation...a good central location between many of the attractions around Rapid City. The staff was very friendly and the pool made the kids happy. A big issue is the breakfast which is set up in a room half as big as needed. With guests, their often unsupervised kids and the kitchen staff... More

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Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank your for taking the time to review our hotel. Also I would like to thank you for bringing you concerns to our attention. I have addressed your concerns with our staff and we are working diligently to make sure this is improved. More

Charleston, West Virginia
Contributor
19 reviews 19 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed three nights at the beginning of our trip and one at the end. Both stays the staff was very friendly, especially the last stay. It was convenient to the city and the airport. Showers were perfect. Need more solid pillows. Plenty of parking and well lit.

Was this review helpful? Yes 1
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear we could provide you a comfortable place to stay during your vacation. We hope to see you again in the future. More

North Carolina
Contributor
17 reviews 17 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent a week here on a family trip. There was nothing awful about this hotel, but nothing wonderful either. I realize it's expensive to stay anywhere in Rapid City in the summer, but for the price we paid, I expect nicer accomodations. The breakfast was disappointing, very limited hot selections and they frequently ran out of basic items like... More

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Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank your for taking the time to review our hotel. I am glad that you brought you concerns to our attention it will give us an opportunity to fix these issues. We hope to see you again in the future. More

Jacksonville, Florida
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Close to Interstate and convenient to the city itself. Staff is friendly, helpful, and took good care of our room for the two days we stayed. If you're visiting Rushmore, the Badlands, etc., this is a great place to venture from. Breakfast room is a bit small for the size of the hotel. You might want to plan on eating... More

Was this review helpful? Yes 1
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. We look forward to seeing you again in the future. More

Burgess Hill
Top Contributor
56 reviews 56 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived here after a very tiring day on the road from Denver, with bad weather. We had a great welcome and settled into our rooms. Walked out for Dinner at the local Outback, which was good as it meant we could all have a drink with our meal. Had a good breakfast at the hotel, before setting off.

Was this review helpful? Yes 1
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. We appreciate the feedback. More

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Additional Information about Country Inn & Suites by Carlson, Rapid City

Address: 2321 N Lacrosse St, Rapid City, SD 57701
Phone Number:
Location: United States > South Dakota > Rapid City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites by Carlson, Rapid City 2.5*
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Also Known As:
Country Inn & Suites By Carlson, Rapid City Hotel Rapid City
Country Inn And Suites By Carlson, Rapid City
Country Inn Rapid City
Rapid City Country Inn

97 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#12 Romantic Hotel in Rapid City #15 Business Hotel in Rapid City
Hotel Class
Official Description (provided by the hotel)
With our charming countryside decor and comfortable amenities, Country Inn & Suites provides a welcoming atmosphere to Black Hills travelers. We are located centrally between the Black Hills and the Badlands, just a short drive away from the historic Mount Rushmore National Memorial and the Crazy Horse Memorial. Our hotel features fantastic services and facilities, including an indoor swimming pool with 100-foot water slide, complimentary Internet access, a Fitness Center, and a complimentary breakfast buffet. ... more   less 
Number of rooms
102

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