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All 52 Rapid City hotels

Country Inn & Suites by Carlson, Rapid City

2.5 of 5 Hotel   |   2321 N Lacrosse St, Rapid City, SD 57701
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74%
Ranked #23 of 52 hotels in Rapid City
A recent review
5 of 5 stars reviewed 5 days ago
Gary G Hooksett, United States
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432 people have reviewed this hotel

Traveler rating
    203
    107
    56
    30
    36
See reviews for
155
134
34
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Rapid City, United States
1 review
2 of 5 stars Reviewed yesterday NEW

None at this time have no more to say not at all happy with our stay will not pick this location ever again and will not recomend this Country inn to any of our friends or family with all the other Country inns we stayed at this one is at the very bottom at best

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
rapid city, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

hotel needs a good cleaning from top to bottom. Food should not be all over all the floors from rooms to stairwells to the front entrance. I would not go back to this hotel. The clerk tried to vaccum at 11 pm not a good idea to wake up the other patrons

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for sharing your experience on TripAdvisor. I want to apologize for the condition of your room. We try very hard to ensure that all of our rooms our clean and reflect the highest quality of standards and I am so very sorry that you did not experience this during your stay. I do hope that in the future... More

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
2 of 5 stars Reviewed 4 days ago NEW

We were very disappointed with our recent stay at the Country Inn and Suites. We were not expecting anything fancy, of course, just clean and comfortable. We were in a suite and whole the size and layout were fine, the room smelled very bad...like stale and musty. (Thank goodness I brought my essential oil diffuser to clean the smell up... More

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for sharing your experience on TripAdvisor. I want to apologize for the condition of your room. We try very hard to ensure that all of our rooms our clean and reflect the highest quality of standards and I am so very sorry that you did not experience this during your stay. I do hope that in the future... More

Hooksett, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Worth staying at again. The hotel was very clean. The staff was extremely friendly and helpful. Very motorcycle friendly. The price was high, but was standard for the Sturgis Motorcycle Rally. The location was right off the highway, convenient to Sturgis and all other visitor locations.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. We are thrilled to to hear you enjoyed your stay with us. We look forward to seeing you again. More

St.Thomas USVI
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were extremely pleased with our visit to Country Inn & Suites. We picked this hotel on reviews. We have never been to South Dakota. The staff at the hotel was GREAT. Excellent variety for breakfast. We stayed a week and our room was always clean!!!!! We did not have to ask for anything. GREAT place to stay. We would... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. We are pleased to hear that you enjoyed your stay. More

Rochester, Minnesota
1 review
1 of 5 stars Reviewed 1 week ago

At check in were Welcome by very nice people. When we got to the room the carpet was filthy and there was dust every where, the lamp and bedside table was dirty and Dusty. The bed spread had a smell that I have no idea what it was, so we just used the other bed. If your wondering why we... More

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for sharing your experience on TripAdvisor. I want to apologize for the condition of your room. We try very hard to ensure that all of our rooms our clean and reflect the highest quality of standards and I am so very sorry that you did not experience this during your stay. I do hope that in the future... More

Durants Neck, North Carolina
Top Contributor
258 reviews 258 reviews
44 hotel reviews
138 helpful votes 138 helpful votes
3 of 5 stars Reviewed 1 week ago

An OK place to stay. Room was good sized, and the bathroom was also of good size with a long vanity with 1 sink. The room was clean, with a desk and chair, and a TV which we never turn on. The only complaint here was the pillows on the beds. They were originally feather pillows, we had them exchanged... More

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. I am thrilled to hear that you enjoyed your stay. If you return to the area we hope to see you again. More

1 review
4 of 5 stars Reviewed 1 week ago

Convenient location next to highway, restaurants, and shopping. Great front desk staff ladies who were very helpful and friendly. Nice, warm pool with a slide for the kids and two hot tubs for the adults. The TGIFridays attached to the hotel was nice.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. I am thrilled to hear that you enjoyed your stay. If you return to the area we hope to see you again. More

minnesota
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 2 nights, headed to Yellowstone and Tetons before returning for 4 nights for the Sturgis Rally... and cannot say enough about the staff. Tara, Erica, Dani and the manager were wonderful, friendly and informative. We did have 1 issue with a room cleaning out of the 4 rooms we used during each stay, but the management reduced their... More

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. I am thrilled to hear that you enjoyed your stay. If you return to the area we hope to see you again. More

Dickinson, North Dakota
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

We've stayed here a couple times for multiple nights and most days housekeeping skipped our room which wasn't the cleanest to begin with. Also during a recent call regarding a coupon we received during our last stay there, the manager basically called me a liar and said he wouldn't honor the coupon. I'll gladly pay more to stay somewhere better... More

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to write a review. As a hotel we strive to provide a great experience for all out our guests and I realize sometimes we do fall short. As I explained in the phone call, I apologize that we were unable to honor a coupon that was over 7 months old. We use our stayover... More

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Additional Information about Country Inn & Suites by Carlson, Rapid City

Address: 2321 N Lacrosse St, Rapid City, SD 57701
Phone Number:
Location: United States > South Dakota > Rapid City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites by Carlson, Rapid City 2.5*
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Also Known As:
Country Inn & Suites By Carlson, Rapid City Hotel Rapid City
Country Inn And Suites By Carlson, Rapid City
Country Inn Rapid City
Rapid City Country Inn

98 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#15 Business Hotel in Rapid City #15 Romantic Hotel in Rapid City
Hotel Class
Official Description (provided by the hotel)
With our charming countryside decor and comfortable amenities, Country Inn & Suites provides a welcoming atmosphere to Black Hills travelers. We are located centrally between the Black Hills and the Badlands, just a short drive away from the historic Mount Rushmore National Memorial and the Crazy Horse Memorial. Our hotel features fantastic services and facilities, including an indoor swimming pool with 100-foot water slide, complimentary Internet access, a Fitness Center, and a complimentary breakfast buffet. ... more   less 
Number of rooms
102

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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