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All 52 Rapid City hotels

Country Inn & Suites by Carlson, Rapid City

2.5 of 5 Hotel   |   2321 N Lacrosse St, Rapid City, SD 57701
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Ranked #23 of 52 Hotels in Rapid City
A recent review
4 of 5 stars reviewed 2 days ago
lbtmtraveler Newell, Iowa
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464 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newell, Iowa
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This place is on the South end of Rapid City. Very close to attractions the area has to provide. The hotel was very clean and the front desk personal were very friendly and courteous. The room #233 had a few quirks but nothing bad. The bathroom door kept going closed just needed adjustment, the plastic housing on the air/heat unit... More

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Eagle
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

We were stuck in the room next to the elevator and could not get any sleep as the elevator is extremely noisy! We had to beg to get an appropriate refund. The motel gets a lot of bus tour groups so quality rooms can be a problem for normal travelers

Review collected in partnership with Country Inns & Suites By Carlson

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Ambler, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here for a total of 8 nights, in blocks of 2 or 3 days.We stayed mostly because we didn't want to pack everything up and find another place. The 1st room assignment we were given, called a suite because it had 2 rooms, smelled so bad like musty dirty carpet and our feet were sticking to the carpet... More

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Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking a moment to review our hotel. Here at the Country Inn and Suites we strive to provide all of our guest with a great experience. However we do understand that sometimes we can come up short. I assure you we are working diligently to ensure a similar situation does not occur again in the future. Thank... More

Los Angeles, California
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is in a good location. I was surprised by how large the room we stayed in was. The room, in general, was good enough. The beds were very comfortable, and the pillows were okay. The bathroom was big, which I liked, and they provided good toiletries. I just had a couple of problems with this place. First, it... More

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Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. I will make sure that we get the maintenance man up to look at the heater in the room. Hopefully we will see you again if you return to the area. More

fairmont WV, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent , My stay was peaceful with my dog, near the elevator so I could get out to let her use the bathroom. I enjoyed the stay. I wish every hotel was like Country Inn across the US. I felt safe and sound. The feeling like when you visit your relatives. I didn't have to sleep with one eye open.... More

Review collected in partnership with Country Inns & Suites By Carlson

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Pierre, United States
1 review
2 of 5 stars Reviewed 1 week ago

Hotel was not what I expected for what you pay for a room here. Room didn't look like it was cleaned. Items in room were broken. Staff was not friendly. Very noisy rooms. Breakfast was ok. Definately do not get what you pay for. Very disappointed.

Review collected in partnership with Country Inns & Suites By Carlson

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CarlsonRezidor, Online Customer Care at Country Inn & Suites by Carlson, Rapid City, responded to this review

We are so sorry to hear about your disappointment with your last stay! We will absolutely forward this information to our management team so they can address this with their staff as soon as possible. It was a pleasure having you as our guest, but we are disappointed that your stay wasn't the experience we wanted for you. We hope... More

Senior Contributor
40 reviews 40 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel to stay as a one night only before an early flight. It was close to the mall and had a TGIFridays next door. They also gave me discounts to that restaurant, along with many others. The room was clean, the staff was nice, and I couldn't hear any outside noise even though the hotel was packed... More

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Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. We are thrilled to hear that you enjoyed you stay here with us at the Country Inn and Suites of Rapid City. We hope to see you again if you return to the Black Hills area. More

Colorado Springs, Colorado
Contributor
14 reviews 14 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent a few nights in Rapid, unexpectedly, this August. It wasn't at the top of the review list, but every other hotel we called was full. Needless to say, we weren't expecting much - but we were totally surprised! The clerks were lovely at every encounter, the room was clean, internet was fast, breakfast was good - and the... More

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. We are thrilled to hear that you enjoyed you stay here with us at the Country Inn and Suites of Rapid City. We hope to see you again if you return to the Black Hills area. More

Rapid City, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Loved the two rooms, with the bedroom set back so you don't hear noise in hallways. Staff was extremely polite and friendly. The rooms need MAJOR cleaning & overhaul - stains on the rug, stains on the chair, stains on the comforter (gross), ceiling was peeling (a big piece hung down), and when I took a shower, then walked on... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking a moment to review our hotel. Here at the Country Inn and Suites we strive to provide all of our guest with a great experience. However we do understand that sometimes we can come up short. I assure you we are working diligently to ensure a similar situation does not occur again in the future. Thank... More

Chadron, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is my hotel of choice when I am in Rapid. Friendly, clean, spacious rooms, fine breakfast, free airport shuttle, etc. My grandchildren enjoy the pool and slide. I like the nearby restaurants. Internet is free. Staff are courteous, friendly, and helpful.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. We are thrilled to hear that you enjoyed you stay here with us at the Country Inn and Suites of Rapid City. We hope to see you again if you return to the Black Hills area. More

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Additional Information about Country Inn & Suites by Carlson, Rapid City

Address: 2321 N Lacrosse St, Rapid City, SD 57701
Phone Number:
Location: United States > South Dakota > Rapid City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites by Carlson, Rapid City 2.5*
Number of rooms: 102
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Also Known As:
Country Inn & Suites By Carlson, Rapid City Hotel Rapid City
Country Inn And Suites By Carlson, Rapid City
Country Inn Rapid City
Rapid City Country Inn

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