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Country Inn & Suites by Carlson, Rapid City

2.5 of 5 2321 N Lacrosse St, Rapid City, SD 57701
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Country Inn & Suites by Carlson, Rapid City
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Country Inn & Suites by Carlson, Rapid City
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519 reviews from our community

Traveler rating
    249
    129
    68
    36
    37
See reviews for
189
152
38
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Eagle Butte, South Dakota
1 review
2 of 5 stars Reviewed 1 week ago

The shower curtain rod was coming out of the wall and there was a gaping hole where it should be attached to the wall... the bathroom floor was dirty. The lobby was dirty. The coffee bar was not kept clean. I liked the store, pool... the hot tub was lukewarm.. the beds comfortable. There was no real blanket on the... More 

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to tell us about your recent stay with us. I want to apologize that you visit fell below your expectations, as well as ours. If you would like to discuss your visit further you can contact me directly at the hotel at 605-394-0017. Thanks for you time. More 

Terrytown, NE
Senior Contributor
39 reviews 39 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel itself was pretty decent. The room was good-sized, the beds were comfortable, and the breakfast buffet was good (when they restocked it... which they had to do several times and that always took time). We were supposed to check in at 3 but had to wait until almost 4 before our room was ready. I always feel like... More 

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. On behalf of the entire staff at the Country Inn and Suites we are thrilled to see you enjoyed your stay. We will also look in to the issues that arose during your stay. Thank you for letting us know. We look forward to seeing you in the future if... More 

Monterey, California
Top Contributor
73 reviews 73 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 20, 2015

We called the hotel directly to make reservations. The staff was very friendly on the phone. When we arrived the next day at the airport, exhausted from 26 hours of traveling, the shuttle service that is a used by various hotels in the area, dropped us off after a 15 minute ride. The hotel staff remembered us from the phone... More 

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. On behalf of the entire staff at the Rapid City Country Inn and Suites we are thrilled to hear that you enjoyed your stay. We hope to see you again if you return to the area. Thanks again!! Johnnie Sack General Manager More 

1 review
5 of 5 stars Reviewed January 11, 2015 via mobile

Inside waterpark was an unexpected adventure. There are over 200 sights to see within driving distance, and close to shopping and restaurants. I would highly recommend this hotel as a great family destination.

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. On behalf of the staff at the Country Inn and Suites we are thrilled to hear that you enjoyed your time with us. We look forward to seeing you again if you return to the Rapid City area. More 

South Dakota
Contributor
20 reviews 20 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 11, 2015

The hotel was a very fair and cheap rate! We would definitely stay here frequently if the rates were always this good! The rooms were very clean, comfortable bed, and was definitely a peaceful night of rest. The continental breakfast had several options and was good quality.

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. On behalf of the staff at the Country Inn and Suites we are thrilled to hear that you enjoyed your time with us. We look forward to seeing you again if you return to the Rapid City area. More 

East Wenatchee, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 4, 2015

Got a decent rate with my AAA membership. Cozy atmosphere as you enter the hotel with a gas fireplace~very homey and inviting. Loved the room and everything was spotlessly clean and everything was new and plush. LG flatscreen tv. Cool bathroom too. Dani, Darian, & Erik all were friendly and went out of their way to exceed my expectations on... More 

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. On behalf of the staff at the Country Inn and Suites we are thrilled to hear that you enjoyed your time with us. We look forward to seeing you again if you return to the Rapid City area. More 

Craig, CO.
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed December 30, 2014

Stayed here on business, and brought the family along. The pool was great! The kids had a great time swimming. The room was very small, but clean. Things like the shower curtain were shabby and worn. Discarded pizza was lying in a corner of the stairwell. Parking was a challenge due to the construction equipment. There was no LAN capability.... More 

Was this review helpful? Yes
Johnnie S, General Manager at Country Inn & Suites by Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. I would like to Thank You for bringing many of these items to my attention. It gave me the chance personally take a look into the room and I am happy to let you know that the LAN connection on the desk was working in the room. I am sorry... More 

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Additional Information about Country Inn & Suites by Carlson, Rapid City

Address: 2321 N Lacrosse St, Rapid City, SD 57701
Phone Number:
Location: United States > South Dakota > Rapid City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites by Carlson, Rapid City 2.5*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Carlson, Hotels.com, Travelocity, Orbitz, Expedia, Priceline, Despegar.com and Tingo so you can book your Country Inn & Suites by Carlson, Rapid City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn & Suites By Carlson, Rapid City Hotel Rapid City
Country Inn And Suites By Carlson, Rapid City
Country Inn Rapid City
Rapid City Country Inn
Hotel Style:
#11 Business Hotel in Rapid City
#15 Family Hotel in Rapid City

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