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Country Inn & Suites By Carlson, Rapid City

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2321 North LaCrosse Street, Rapid City, SD 57702
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1 room 1 guest
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Country Inn & Suites By Carlson, Rapid City
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635 Reviews from our TripAdvisor Community

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Traveler rating
    298
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    40
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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Ames, Iowa
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Great front desk personnel. Clean comfortable rooms. Has a TGI Fridays next door. Large pool with a slide for the kids. Convenient off the interstate. Negatives would be that in the room we stayed in in we could hear the upstairs and next doors toilets flushing and showers as if they were in our bathroom. Lots of noise and wake-ups... More 

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Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at this property and another in Billings MT and both were excellent overnight rest stops. Located near major freeway makes access easy. Free breakfast and free WiFi . Rooms are large and very comfortable. The suite in rapid city had two rooms one as a living area and the second bedroom with king size bed. Staff is friendly and... More 

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Mankato, Minnesota
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here on a Wednesday and Thursday night. We had a nice big room. King suite. The living room had a sofa sleeper, TV, fridge and microwave. Also a desk and a recliner. The bedroom had a king bed and TV. There were some stains on the carpet and couch. The breakfast room was crowded but they kept up... More 

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Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Couldn't check in until after 4pm. Not enough maids to clean the rooms. Poorly managed hotel. Some of the staff is trying to make it better but others have given up,.. A change at the top would be my guess as step one.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Andrew S, Manager at Country Inn & Suites By Carlson, Rapid City, responded to this review

Thank you for taking the time to review our hotel. On behalf of our entire Country Inn & Suites staff, I'd like to apologize that your experience with us did not meet your expectations. I understand that it can be frustrating when you have to wait to check in. I assure you we are working diligently as a team to... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

After driving down from Minot, ND we arrived in Rapid City with no hotel booked and driving around to find a hotel. We tried many of hotels to find that they were booked. Our last hotel that we looked at was this amazing place. We walked in and found that they had one room left! We booked it! The rooms... More 

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Logan, Utah
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

This place was great! We got one of the suites with the jetted tub and and we loved it. Place was very clean and comfortable. I would definitely stay there again! Very good price and friendly staff. I also enjoyed the swimming pool. I recommend it for couples and families.

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Surprise, Arizona
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 2 nites & the rooms are clean & comfortable. Our issues would be the noises the plumbing makes when someone is showering in another room. The bang woke us up early. Also we were here on the weekend, and the hotel was full, and breakfast was a free for all. Biscuits & gravy with no biscuits. Waffle... More 

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