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Country Inn & Suites By Carlson, Rapid City

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2321 North LaCrosse Street, Rapid City, SD 57702
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1 room 1 adult
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Country Inn & Suites By Carlson, Rapid City
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686 Reviews from our TripAdvisor Community

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Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 4, 2016

We stayed for 3 nights while over Christmas and to be honest, the only reason we didn't stay at our usual hotel was that we had my son with us and we wanted to find a hotel with a pool in it. The slide, free breakfast, and a decent price were what sold us over. When we arrived, we were... More 

Helpful?
Thank Husker4life1976
Gillette, Wyoming
1 review
1 of 5 stars Reviewed January 1, 2016 via mobile

We arrived at the motel and were told that check in time was at 3 pm. Shortly after 3 pm we went back and were told our room would be ready i approximately 30 mins. They would go ahead and check us in and run our card and all we would have to do is grab the room key. At... More 

Helpful?
Thank Carmelita C
Tabitha H, General Manager at Country Inn & Suites By Carlson, Rapid City, responded to this review

I want to apologize for your experience at our hotel. We have taken several steps to ensure an experience like yours does not happen at this hotel again. We pride ourselves on customer service and believe our reviews speak for themselves. The holiday season on top of our hotel undergoing renovations can be hectic and I am sorry that your... More 

Williston, North Dakota
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 22, 2015

The staff and over all stay was very comfortable and accommodating! The room was nice and quiet. Located right by a good restaurant as well. I was in Rapid due to a friend being in the hospital and this hotel offered a calm atmosphere at the end of the day. Will be staying there again!

Helpful?
Thank Charla O
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