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Country Inn & Suites By Carlson, Rapid City

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2321 North LaCrosse Street, Rapid City, SD 57702
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Country Inn & Suites By Carlson, Rapid City
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606 Reviews from our TripAdvisor Community

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Traveler rating
    282
    158
    85
    42
    39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Any
English first
  • All months
    (606)
  • Mar-May only
    (143)
  • Jun-Aug only
    (236)
  • Sep-Nov only
    (149)
  • Dec-Feb only
    (78)
All months
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Needed decent hotel room after long day on the road. This hotel provided everything we needed at half the price of another chain hotel 300 yards away. Reception staff were extremely helpful and upgraded us to a room with its own hot tub. Large comfortable room with all facilities.

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel was clean and homey. The water slide was a hit with the kids. Pool was a little cold and hot ton was warm, but not hot. The kids were excited they could go in though. Our room was clean and had a fridge and microwave which was nice. Breakfast was decent and included cheese omelette, waffles, yogurt, cereal,... More 

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holyoke
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 days ago NEW

Where we decide to stay is based on the quality of the pool and hot tub. The country inn appeared to have a nice looking pool and hot tub, which it did, however the staff severely neglected to clean the outside of the pool (which made me question what the water was like...tough to think about). My kids and I... More 

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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We thought this was a great place for families to stay! We stayed a full week here with no complaints! Loved that the pool stayed open late especially when you are out sightseeing for the day! Kids loved the water slide. Kids loved the fresh cookies served daily. Coffee was good and served all day in the lobby. The hotel... More 

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Fostoria, Ohio
Level Contributor
42 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Non eventful place... not bad if your just need a place to sleep...not in a attractive area at all. Rooms were nice and clean. Breakfast area was cramped and tons of families not watching their children running around. Would I stay here again...nope! One good thing they had free airport shuttle service though.

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Dunedin, Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Had no reservations so searched several hotels and found "the last pet friendly room in town. Sturgis Rally was getting ready to start so...we sort of expected it. Paid $350.00 But it truly was a very nice hotel! Steve & Yummy took good care of us, the beds were amazingly comfortable and the pool and hot tub felt wonderful. Recommend... More 

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Milwaukee, WI
2 reviews
1 of 5 stars Reviewed 1 week ago

Stayed two nights, room was nice but staff was uninterested in actually doing anything that might actually help a guest. Several times asked for towels, only to have the desk clerk say they didn't have any clean. The hotel was booked up, pool was full, and they don't have any towels clean. Same excuse when we asked for bath towels.... More 

Review collected in partnership with Country Inns & Suites By Carlson

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Andrew S, Manager at Country Inn & Suites By Carlson, Rapid City, responded to this review

Thank you for taking the time to review our property. On behalf of the entire staff of Country Inn & Suites I would like to apologize for the inconveniences and inconsistencies in service you encountered. Unfortunately, as you probably can imagine this is our peak of business and during the time we were suffering from some short-handedness in our Laundry... More 

Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Best bits first, the hotel is a well presented mid range which looks exactly as you would hope and expect, which is a good start. Arriving late evening, we received a friendly welcome and our rooms were clean and fine. Having just arrived in the US we did not make use of any of the facilities as sleeping was the... More 

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