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AmericInn Lodge & Suites Rapid City

1632 Rapp St, Rapid City, SD 57701
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AmericInn Lodge & Suites Rapid City
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Ranked #36 of 52 Hotels in Rapid City
A recent review
5 of 5 stars reviewed 1 week ago
Emery222
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374 reviews from our community

Traveler rating
    148
    84
    43
    40
    59
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166
100
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46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (374)
  • Mar-May only
    (75)
  • Jun-Aug only
    (140)
  • Sep-Nov only
    (111)
  • Dec-Feb only
    (48)
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1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

So I booked this online as a birthday present to myself. I've stayed here with family and loved the service and cleanliness! Online, I specifically asked for a king size bed for my boyfriend and myself. I got here and the website screwed it up. The front desk fixed it at no extra charge AND I got a whirlpool for... More 

Was this review helpful? Yes
AmericInn L, Front Office Manager at AmericInn Lodge & Suites Rapid City, responded to this review

We're always delighted to have you stay with us. And more than happy to help make your stay a pleasant experience. We were disapointed that the third-party booking site chose the incorrect room type for you, and luckily enough we had rooms that night to make sure we could ensure you had the wonderful birthday you deserve! Never hesitate to... More 

Sheridan, Wyoming
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

We arrived early (about noon) although check in is not till 3 PM. We were able to get a room but since the room I had reserved was not yet available, we were given an UPGRADED room on the 3rd floor with elevator access. We stayed in an executive king room and everything was perfect - the bed was absolutely... More 

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CA
Top Contributor
67 reviews 67 reviews
45 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was able to get this hotel at a nice discount using priceline express deals. The sign on the hotel outside said rooms start at 49.99. Big room with King size bed - we slept well at this hotel. On arrival, the person working the front desk highlighted and marked some attractions and restaurants on the map for us. We... More 

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Rapid City
1 review
5 of 5 stars Reviewed 3 weeks ago

I was helping my brother move his family from Montana to Kentucky, and we decided to stop for the day in Rapid City. The hotel accommodated his 26 Ft Penske truck with trailer. The room was clean, hotel staff was friendly and welcoming. Breakfast was excellent, they had biscuits n gravy, eggs, a full assortment of pastries and beverages. They... More 

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
AmericInn L, Front Office Manager at AmericInn Lodge & Suites Rapid City, responded to this review

Thank you so much for choosing to stay with us! We're delighted to hear that you enjoyed your visit with us, and certainly hope you can come back again. We'll keep a space open in the back for anything you happen to be hauling. Until next time, Kelsey Baker Front Office Manager More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After spend more than 18 hours driving I was looking for a place where I just can sleep for a low price because like I said in my previous review, I had I small budget and many states to pass in my way to Washington ,so by mistake I had a wrong turn and stopped in rapid city I was... More 

Was this review helpful? Yes 1
Wadena
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had read some of the reviews, and had to look the property over before we checked in. The reviews were not fair as the hotel went beyond our expectations. The breakfast was better than average, and was always filled as needed. If we had a small complaint, it was that the shower was not as hot as we would... More 

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes 3
austin
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff were super friendly. We hotwired and got a real steal, plus we got an upgrade. It's a busy hotel filled with families, and the staff are really pulled and pushed, but they remain insanely professional and helpful. Breakfast was fine, nothing new. Only downside was the pool heater was broken, but it was still open with no sign. Crazy... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 22, 2015

Check in around around 6pm and went out for dinner. When we came back around 8 we were surprised to see there was no shower curtain and the front desk was rude about getting us one. Side entrance door was broken and key wouldn't work. Had to walk through the front every time.

Was this review helpful? Yes 1
AmericInn L, Front Office Manager at AmericInn Lodge & Suites Rapid City, responded to this review

I am sorry to hear that your stay fell short of expectations on your recent visit. Your room certainly should have come equipped with a proper shower curtain, and I apologize for both the oversight, and that your interaction with our front desk was less than the stellar customer service we always strive for. It's our hope that you will... More 

Edinburg, Texas, United States
Top Contributor
132 reviews 132 reviews
33 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed March 17, 2015

I was a bit hesitant to stay here due to some of the reviews, but the price was very competitive next to other chains nearby. For us the main feature was that it had an elevator--we are traveling with a toddler, so we have lots of gear to pack up. Parking & wi-fi are included with your rate. We went... More 

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South Dakota
1 review
3 of 5 stars Reviewed March 2, 2015

Do not use online reservation system with this hotel, you do not get the room you reserve. I reserved a suite online, but got a regular room, then ended up having to keep the room because the hotel was booked and still paid the price for the suite! Other then the reservation mishap, the room was ok. Hotel was clean.... More 

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
AmericInn L, Front Office Manager at AmericInn Lodge & Suites Rapid City, responded to this review

I'm sorry to hear there was a problem with your reservation. Third party booking sites often juggle so many hotels with so many different room types, that it's easy for confusion. Most nights we would be able to upgrade to a suite without much difficulty, it's just unfortunate that it happened on a sold out night where we had no... More 

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