Desiree and Steve went above and beyond or expectations. They made us feel at home even though we are from out of town. They answered all of our questions regarding local tourism and the best sites to see. I would recommend this hotel to anyone and we are defiantly coming back!!

Desiree and Amber were fabulous when I was lost in a storm on April 13, 2013 and trying to find a place to sleep and have some dinner after the flights had been delayed!!! They are amazing employees who helped me tremendously. Thank You for Your kindness and hard work!!!

We had a great time, when we checked, in our room wasn't ready so Desiree gave us an upgrade, what a wonderful room. Desiree and Misty were so well informed about things to do in the city, they even knew where to recommend a dinner place that served Gluten Free food, which I need! Desiree gave us great ideas of... More

My previous review stands regarding the room, breakfast, etc. However, I was shocked to be charged a "resort fee" of $7.95 per night on our check-out bill. This place is NO rersort. We thought we were getting a good rate, but after this fee, not so good. We did like the room, although someone before us had spilled red/orange liquid... More

Staff members were awesome, especially Desiree! Made us feel welcome and at ease, especially after we had a terrible experience at previous hotel. Pool and slide were great for our kids—water was warm and we liked that the slide ended in shallow water so we didn’t have to catch them each time. Breakfast was OK. Our room was clean and... More

Family trip stayed one night. Wouldn't stay there again. We paid extra for a family suite. The room carpets were heavily stained. Sheets on pull out hadn't been changed. The staff gave us clean ones on request. The AC unit in the room was extremely loud. The pool was filthy, water was a slime green and water slide out of... More

My wife and I stayed march 7 2013 the room was clean the breakfast was great. they have waffles ( the only thing the apple juice was too sweet. ) We where not able to use the pool or the water slide the water slide does not go into the pool. There is a store at the front lobby candy,... More

We reserved the room with a king bed and jacuzzi on line. The price was very reasonable (off season). I arrived early and the room was ready. The jacuzzi was in the corner and large enough for two XL adults. The room was clean although it looked larger online. The pillows were too soft and they did not have a... More

I reserved the hotel online and received a confirmation and printed it out. We arrived in Rapid City and decided to go shopping and take the kids to some local attractions before checking into the hotel. We had a reservation so it should not matter. I received a phone call at approximately 4:00 telling me my credit card was not... More