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Hilton Garden Inn Rapid City

3.0 of 5 815 East Mall Drive, Rapid City, SD 57701
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Certificate of Excellence 2014
Hilton Garden Inn Rapid City
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Hilton Garden Inn Rapid City
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412 reviews from our community

Traveler rating
    256
    111
    26
    11
    8
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124
139
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64
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montana City, Montana
Top Contributor
131 reviews 131 reviews
68 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This HGI feels new, modern and clean. The front desk staff were the only that we encountered and they were friendly and professional. We had a king Jr suite and it was very similar to an Embassy Suites room, spacious and divided between living area and bedroom. Both rooms were plenty large and well appointed with fresh furnishings and clean... More 

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Dallas, Texas
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the moment you check in until you check out you will find the staff is friendly, courteous and helpful - whether it be the front desk, housekeeping, or the servers in the dining room. Nice corkscrew slide in the indoor pool for little swimmers. Hotel is especially clean and well maintained. Good location, excellent value, and outstanding staff.

Review collected in partnership with Hilton Garden Inn

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Nazareth, Pa, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hilton Garden Inn was very clean and affordable. It's also very conveniently located off of I-90. The gym was small but provided a decent cardio workout. The pool was very clean. The breakfast was excellent and a very good value as well. I would definitely stay there again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Kailua, Hawaii
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Since we didn't know where we would be at the end of the day we made our reservation only a day in advance and were happy to get a room here at an amazingly reasonable rate. Possibly because it was in January and off season. I have never been disappointed by the Garden Inn properties except for the one in... More 

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Gillette, Wyoming
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

My wife and I decided at the last minute to "get-away" from the hustle and bustle of Christmas so made reservations to stay at this motel which is where we always stay when we go to Rapid City, SD. We arrived to a warm fire in the lobby fireplace which was great and we sat and drank a hot cup... More 

Review collected in partnership with Hilton Garden Inn

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Waukon, Iowa
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here on a trip home from California, wonderful hotel, very clean, friendly staff as we had been on the road for many hours before stopping and they were very welcoming. Pool area small but very well kept hot tub perfect temperature. We would definitely return to this hotel.

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Hilton Garden I, Front Office Manager at Hilton Garden Inn Rapid City, responded to this review

Thank you for sharing your feedback regarding your stay and thank you for choosing the Hilton Garden Inn while passing through the Black Hills. I would also like to thank you for your kind comments about our hotel and staff. It is always a pleasure to serve our guests with the upmost customer service and satisfaction. We look forward to... More 

New Town, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff is very friendly and helpful. They go above and beyond for their customers. The room was very clean and comfortable. I called for an early check-in and the front desk staff was so helpful. She made sure to get a room ready for me and called when it was available. The room was available for early check-in within... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Fort Pierre
Contributor
15 reviews 15 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 21, 2014

Stayed here while in town for a weekend get away with the family. The rooms were great and the staff is very friendly and helpful. Their breakfast is also very good with great service. The only complaint I really could have is in the pool area. Towels are not replenished very often and there really is no enforcement of the... More 

Was this review helpful? Yes 1
Ciudad Juarez, Mexico
2 reviews
4 of 5 stars Reviewed December 16, 2014

The hotel is in excellent conditions, is a new property, they only need to work with the front desk attitude, the room is in very good conditions, maybe the room to the freeway are a little bit noisy but they are ok

Review collected in partnership with Hilton Garden Inn

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Lincoln, Nebraska
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 13, 2014

This new hotel proved disappointing. No heat, fan or A/C in our room! Told the desk and she said there was nothing she could do until morning. After a 1:45am asthma attack, night manager let us go to the room across the hall where it all worked and I could breathe. Two sets of room keys and none worked. No... More 

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Additional Information about Hilton Garden Inn Rapid City

Address: 815 East Mall Drive, Rapid City, SD 57701
Phone Number:
Location: United States > South Dakota > Rapid City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Rapid City 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hilton Garden Hotel Rapid City
Hotel Style:
#4 Family Hotel in Rapid City
#5 Romantic Hotel in Rapid City
#7 Business Hotel in Rapid City

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