We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Rapid City

3.0 of 5 815 East Mall Drive, Rapid City, SD 57701
Hotel deals
Hotel website
Special Offer
Save up to 25%!
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
Hilton Garden Inn Rapid City
Professional photos View all
Browse nearby
Hilton Garden Inn Rapid City
Write a Review

404 reviews from our community

Traveler rating
    249
    110
    26
    11
    8
See reviews for
120
138
21
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (404)
  • Mar-May only
    (71)
  • Jun-Aug only
    (158)
  • Sep-Nov only
    (141)
  • Dec-Feb only
    (34)
All months
Ciudad Juarez, Mexico
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

The hotel is in excellent conditions, is a new property, they only need to work with the front desk attitude, the room is in very good conditions, maybe the room to the freeway are a little bit noisy but they are ok

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lincoln, Nebraska
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This new hotel proved disappointing. No heat, fan or A/C in our room! Told the desk and she said there was nothing she could do until morning. After a 1:45am asthma attack, night manager let us go to the room across the hall where it all worked and I could breathe. Two sets of room keys and none worked. No... More 

Was this review helpful? Yes
Atlanta, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Hilton Garden Inn delivers on the expectations of a great hotel experience and amenities at a very affordable price. I highly recommend anyone visiting the Mount Rushmore area consider making this your hotel of choice.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Washington
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here last month and it was a good stay. I did not spend much time in the room because I was sightseeing, but it was convenient to the interstate and the rooms were clean. The adjustable aspect of the bed was hard to find so I did not see it the first night. I found it on the... More 

Was this review helpful? Yes
Sydney
Top Contributor
57 reviews 57 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 8, 2014

Brand new hotel, feels like they have just taken off the plastic wrappers. Huge spacious rooms, big bathrooms and best of all the beds are incredibly comfortable for a great nights sleep. The staff were amazing even calling our room about 30 mins after we checked in to make sure all was to our liking. We were also very impressed... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed October 31, 2014

This hotel was comfortable, clean and the rooms were large and spacious. Very close to airport and Mount Rushmore. Shopping nearby and great places to eat. It felt like home away from home. Loved the hotel breakfast and the staff. Very impressed.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton Garden I, Front Office Manager at Hilton Garden Inn Rapid City, responded to this review

Thank you for taking the time to review us on Trip Advisor! I am thrilled to hear that you had a great experience with us. Out cooked-to-order breakfast buffet is a perk that even draws the locals in! We will continue to work on exceeding our customer's expectations and are glad we met yours. Come see us again! Thank you! More 

Scunthorpe, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 29, 2014

This hotel was certainly a good find. All the staff we're amazing, helpful and friendly. The whole hotel was immaculate, the entrance and breakfast area was an absolute pleasure to be in. Breakfast was well presented with plenty of choice. The pool are was always clean and warm. It is ideally placed to get to restaurants and all major attractions... More 

Was this review helpful? Yes
Hilton Garden I, Front Office Manager at Hilton Garden Inn Rapid City, responded to this review

Thank you for your time to comment on our hotel. The staff takes pride in offering the best customer service and this above anything else will make a guest stay more enjoyable. Once again, thank you and we hope we have the opportunity to serve you again. Shannon P. More 

Gilllette, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 28, 2014

This place is amazing. It's beautiful inside and out. The hotel staff was amazing. Rooms are big and beautiful. I love the walk in glass shower. Close to shopping and dining. Hobby lobby is really close if you love Hobby lobby. Close to intestate-easy off and on to your next destination.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton Garden I, Front Office Manager at Hilton Garden Inn Rapid City, responded to this review

Thank you for your kind words on your stay at the Hilton Garden Inn, Rapid City. We are extremely happy that you enjoyed your stay with us; our staff strives to satisfy every guest that comes through our doors. We look forward to seeing you again on your next trip to the beautiful Black Hills of South Dakota. Shannon P. More 

New York City
Senior Contributor
48 reviews 48 reviews
40 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed October 22, 2014

I stayed here because I wanted to visit Mt Rushmore and Badlands National Park. The check-in process seemed rather casual. On the first full day I came back to my room late in the afternoon to find my room not cleaned yet. When I called the front desk I was told "They were busy" and the woman would have to... More 

Was this review helpful? Yes
Hilton Garden I, Front Office Manager at Hilton Garden Inn Rapid City, responded to this review

Thank you for sharing your experience with us. I truly appreciate the feedback and I am sincerely sorry we were not able to provide you with exceptional customer service. I have discussed the issues you presented concerning communication within and between the departments with the other department heads, and we are working on fixing those issues. We are always looking... More 

DFW Texas
Top Contributor
117 reviews 117 reviews
35 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 16, 2014 via mobile

but there were a couple of retractions. First of all, I think it's time for HGI to dump the adjustable comfort beds. Our first night in Rapid City was difficult for my wife because the bed was too hard and would not adjust. We reported it to the front desk and their maintenance folks made some corrections for the next... More 

Was this review helpful? Yes
Hilton Garden I, Front Office Manager at Hilton Garden Inn Rapid City, responded to this review

Thank you for taking the time to review your recent experience. I am sorry to hear about the problems that occurred with the beds and with your breakfast service. I am however glad to hear that both issues were fixed during your stay! We appreciate the feedback and look forward to your next visit! Shannon P. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hilton Garden Inn Rapid City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Rapid City

Address: 815 East Mall Drive, Rapid City, SD 57701
Phone Number:
Location: United States > South Dakota > Rapid City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Rapid City 3*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Cheap Tickets, Expedia, Hilton Hotels, Orbitz, Despegar.com, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Hilton Garden Inn Rapid City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Hotel Rapid City
Hotel Style:
#4 Family Hotel in Rapid City
#5 Romantic Hotel in Rapid City
#8 Business Hotel in Rapid City

34 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Family/play areas (1)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (4)
Viewed
Room/suite (6)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (4)
Viewed
View from room (1)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay