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Hilton Garden Inn Rapid City

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815 East Mall Drive, Rapid City, SD 57701
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Double HHonors Points
Best prices for: 1 room 1 guest
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Hilton Garden Inn Rapid City
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Hilton Garden Inn Rapid City
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428 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winston-Salem, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I am a Hilton Honors member and try to stay at Hilton properties when possible while traveling (personal or business). This hotel is exceptional and beautifully decorated! I felt like I was in someone's home. It is well cared for (looks like new), the staff is outstanding and the cost is very reasonable. Don't know when I will be back... More 

Review collected in partnership with Hilton Garden Inn

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Savage, United States
1 review
4 of 5 stars Reviewed 1 week ago

Really nice hotel. Lobby, rooms, amenities are all A+ (especially for Rapid City, SD). Boston's or Minerva's are the only decent restaurants within walking distance other than fast food but that's fine. Can't speak to pricing because I had a corporate rate. No complimentary breakfast but the buffet looked good. Staff was very helpful

Review collected in partnership with Hilton Garden Inn

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Salt Lake City, United States
1 review
5 of 5 stars Reviewed 1 week ago

An excellent facility with great staff. Clean and quiet, located close to just about everything. Easy on and off access to the highway. Furnishings look and feel new. I would stay here again and recommend the hotel to anyone and everyone.

Review collected in partnership with Hilton Garden Inn

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Atlanta, Georgia
Top Contributor
107 reviews 107 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Absolutely gorgeous property. It is a few years old but looks brand new. Rooms are spacious and really nice. This is the nicest Hilton Garden Inn I have ever stayed in, more like a Hilton. The front desk staff was really quick and very friendly.

Was this review helpful? Yes 1
Casper, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Everything at the Hotel was nice and clean; very much enjoyed our stay. The bed was comfortable with adjustable firmness; this was a great addition. The Krueg coffee maker was a nice addition to the room as well.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Athens, Alabama
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Hilton Garden Inn is convenient to restaurants, attractions, and shopping. Very nice, clean hotel. Bed is a little harder than I like but otherwise very pleasant room. Microwave and fridge in King room.Staff was very nice as well.

Was this review helpful? Yes 1
Gig Harbor, Washington
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Everything was better than I expected...really. We are seasoned travelers, went to Mt Rushmore on a get away with my husband and Rapid City was the perfect place to stay. Price is very fair for what we got...clean and new property and friendly staff and nice breakfast offerings...and the most important, great bed and linens! Enjoy. Rebecca

Was this review helpful? Yes 1
Hilton Garden I, Front Office Manager at Hilton Garden Inn Rapid City, responded to this review

Thank you for taking the time to write about your positive experience during your last visit! We appreciate your business and look forward to serving you on your next stay! Thank you again. Shannon More 

Pierre, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The facility was VERY clean, which I appreciate. We booked here since the reviews claimed how comfortable the beds were. The beds were not any more comfortable than other places we have stayed. Had we known this, we would have booked somewhere that had free breakfast. The wifi was also horrible. It took forever to get on and once we... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Hilton Garden I, Front Office Manager at Hilton Garden Inn Rapid City, responded to this review

Thank you for your feedback! We appreciate the positive comments about your stay. We also value your constructive comments as well. This allows for an opportunity to work on specific areas. I am currently working with our internet provider to fix the issue that occurred during your stay. Shannon More 

Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

I stayed at this location for a week for a work trip. The staff was always friendly and the front desk receptionist (I think her name was Tammy- she had long dark hair and glasses) went out of her way to accommodate a small, private room for us to work over the weekend. The only complaint I have is that... More 

Was this review helpful? Yes 1
Hilton Garden I, Front Office Manager at Hilton Garden Inn Rapid City, responded to this review

Thank you for your positive comments about your stay at HGI Rapid City! I have already spoke to Tammy about the feedback. We strive for excellence with our service, and Team Members like Tammy are an asset to the property. Thank you again, and we look forward to serving you in the future. Shannon More 

Rapid City, South Dakota
1 review
5 of 5 stars Reviewed March 9, 2015

Have stayed at this property numerous times. Stayed in the Presidential Suite, King with whirlpool, and King with living room. Have never been disappointed with the cleanliness or staff. Lobby is very attractive and though I've never used the pool, it looks quite nice. The beds are comfy and the rooms are very nice. I am a HiltonHonors member and... More 

Was this review helpful? Yes
Hilton Garden I, Front Office Manager at Hilton Garden Inn Rapid City, responded to this review

Thank you for returning to stay with us. I am happy to hear that you have always experience great customer service from all members of the staff. We look forward to seeing you again when you return to Rapid City! Shannon More 

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