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Hilton Garden Inn Rapid City

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815 East Mall Drive, Rapid City, SD 57701
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Hilton Garden Inn Rapid City
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639 Reviews from our TripAdvisor Community

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Fort Pierre
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Once again a great trip to the 2016 Stock Show in Rapid City. Tera and her crew were outstanding, going above and beyond once again for our group. We moved 2 years ago from the aging Ramkota, and haven't looked back, thank you Tera for again making our trip fun, relaxing, and enjoyable. See ya in 2017!

Helpful?
1 Thank theshootist93
Chris J, General Manager at Hilton Garden Inn Rapid City, responded to this review

Dear theshootist93, Thank you for taking the time to submit your review. Tera and the sales team do a great job delivering what they promise. They team does take the worry out of the formula and really provides a great atmosphere. We look for to seeing you in 2017 and the future. Travel Safe, Chris Johnson General Manager More 

Mitchell, South Dakota
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

When to my first Stock Show event and had a blast. Rooms were very clean and nicely furnished but I did not like the design of the bed frames. They stuck out and caused a lot of shin bruises but other than that the rooms were very nice. I like having a thermostat control of the room as well as... More 

Helpful?
Thank Michael D
Chris J, General Manager at Hilton Garden Inn Rapid City, responded to this review

Dear Michael D, Thank you for your recommendation and your review. I am glad you enjoy our property and we do have an awesome staff. They take great pride in taking care of our guest. I do apologize for the bed design. I do suggest to guest that is staying with us to watch the corners. Even through the bed... More 

Dothan, Alabama
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I met the front office Manager Crystal Hatcher week before my plans to transfer from Residence Inn up the street to the Hilton property. I was immediately impressed by her courteous demeanor and professionalism in trying to accommodate me for my lengthy stay. All of the staff at this Hilton are very friendly and professional ......Always!

Helpful?
1 Thank Clete S
Chris J, General Manager at Hilton Garden Inn Rapid City, responded to this review

Dear Clete S, Thank you for taking the time out of your busy schedule to provide us with your feedback. Crystal is our FOM and she sets an outstanding example for our Guest Service Associates. The entire team is professional and will go out of their way to deliver on our promise. Thank you for your business and we look... More 

Woodbury, Minnesota
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I found the hotel staff to be extremely accommodating & friendly. My room was clean, the check in/out process went very smoothly, and overall, I had a very satisfactory stay at the Hilton Garden Inn in Rapid City, SD. Will definitely stay here again when traveling to the Rapid City area. I've stayed at other properties in the area, and... More 

Helpful?
Thank lori889
Chris J, General Manager at Hilton Garden Inn Rapid City, responded to this review

Dear lori889, Thank you for your review. Our staff does make a big difference. The really care for our guest and love to help when needed. Our location is near shopping, eateries and downtown. I am glad to read you will be back and will stay with us in the future. Travel safe and see you soon, Chris Johnson General... More 

Ellicott City, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I chose this hotel based on the free shuttle from the airport, but I couldn't have picked a better place to stay. People in Rapid City are friendlier than most places to begin with, and the staff here was no exception. Loved the adjustable bed firmness as well. Slept great.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Wayne W
Chris J, General Manager at Hilton Garden Inn Rapid City, responded to this review

Dear Wayne W, Thank you for taking the time to submit your review. I know other travelers will appreciate your feedback. We do have a great location and awesome staff. They enjoy helping our guest. Next time in Rapid City I hope you select us to be your home away from home. Travel safe, Chris Johnson General Manager More 

Manhattan, Montana
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Nice to have a great smiling face and pleasant welcome when you have had a long week. They are very accommodating at the front desk and really appreciated that I was there. Nice to have a place to arrive like that.

Helpful?
Thank Bruce H
Chris J, General Manager at Hilton Garden Inn Rapid City, responded to this review

Dear Bruce H, We do have a great front desk staff. They really do enjoy working with our guest and always in a great mood. Thank you for submitting you review and come back soon. Safe Travels, Chris Johnson More 

Mankato, Minnesota, United States
Level Contributor
5 reviews
4 of 5 stars Reviewed 6 days ago NEW

Traveling for business in February 2016 and our meeting was held at the Hilton Garden Inn. The rooms are nice, beds and bedding very comfortable. Aside from doors slamming and some noise from the interstate, the rooms are quite. The staff was very helpful and the shuttle will take you around town.

Helpful?
Thank Teri W
Chris J, General Manager at Hilton Garden Inn Rapid City, responded to this review

Dear Teri W, Thank you for taking the time to submit your review. We do appreciate you staying with us. We do have a very nice staff and comfortable hotel. I hope next time you are in the area you select us again. Travel Safe, Chris Johnson General Manager More 

Sioux Falls, South Dakota
1 review
5 of 5 stars Reviewed 1 week ago NEW

This is the nicest hotel in Rapid City. The rooms are spacious, very, very clean and the staff is excellent! I stay here every time I come to the area and have never been disappointed. I ordered room service this time too and would definitely recommend the Mobley Burger!

Helpful?
Thank LEB48
Chris J, General Manager at Hilton Garden Inn Rapid City, responded to this review

Dear LEB48, Thank you for taking the time to submit your review. We appreciate your loyalty! Yeah, I would have to recommend the Mobley Burger as well. In the Spirit of Hospitality, Chris Johnson General Manager More 

Colorado
1 review
5 of 5 stars Reviewed 1 week ago NEW

Stayed at this HGI on a recent business trip, just for 1 evening (but wish it were longer!). Super convenient location. Facilities are as nice as I have seen, and service was amazing!! Highly recommend this hotel.

Helpful?
Thank Coloradotraveler2016
Chris J, General Manager at Hilton Garden Inn Rapid City, responded to this review

Dear Coloradotraveler2016, Thank you for your recommendation and review. We wish you could have stayed longer too. The area has so much to offer. Maybe next time someone says Road Trip!, you can come back and see us. Travel safe, Chris Johnson General Manager More 

MISSION
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Traveling for work and stayed here during stock show. Upon arriving there were many people in line waiting to check in. The staff at front desk was very polite and patient. They explained everything and made the wait time in line worth it.

Helpful?
1 Thank kay293
Chris J, General Manager at Hilton Garden Inn Rapid City, responded to this review

Dear kay293, Thank you for your review and staying with us. We have a great front desk staff. They are knowledgeable, polite and will go out of their way to help you in any way. Travel Safe, Chris Johnson General Manager More 

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