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Sleep Inn & Suites

Certificate of Excellence
2.5 of 5
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4031 Cheyenne Boulevard, Rapid City, SD 57703
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434 Reviews from our TripAdvisor Community

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Sioux Falls, South Dakota
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This was a nice clean room. The breakfast was adequate and a bowl of fruit was available in the lobby at all times. Danielle at the front desk provided great service. The only issue we had was our heat was hard to regulate in our 4th floor room.

Helpful?
Thank Almondfarm
Austin, Texas
Level Contributor
3 reviews
3 of 5 stars Reviewed 6 days ago NEW

The hotel was average. Nice staff, not so nice of a room. Our bath and sink drain were extremely clogged. Otherwise, it was an average hotel. If I would have realized the distance from downtown Rapid City, I probably would have stayed elsewhere. It was a bit of a drive to get everywhere.

Helpful?
Thank Michelle S
Paul G, Manager at Sleep Inn & Suites, responded to this review

Michelle, Thank you for taking the time to review us online, we take all feedback seriously. I apologize your recent stay was not up to our high standards. While we cannot change our location, I do apologize for the difficulty you experienced with the sink and bath drains. Please know this issue is being addressed, and your feedback helps us... More 

Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I will definitely check this place out next time I'm in town. Recently updated. The mattress and pillows are very comfortable. The shower was great. Food in the morning. Quiet room. 100% pleased overall. There wasn't anything about this place that needed improved. You'll definitely sleep good here.

Helpful?
Thank 92accord
Paul G, Manager at Sleep Inn & Suites, responded to this review

Thank you for the positive review of our hotel, and will share your encouragement with all the staff. The Sleep Inn & Suites is dedicated to providing exceptional service from our deluxe breakfast bar to clean comfortable rooms. We look forward to welcoming you back during your next trip to Rapid City. Danielle Assistant General Manager More 

Davenport, Iowa
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here Christmas Eve. Great room for the price. This place was fairly new. The linens were really awesome. The room was great and the bathroom was way better than the what you normally get for this price. The desk clerk was really nice and efficient at check in. We enjoyed our Christmas Eve there.

Helpful?
Thank Mark D
Paul G, Manager at Sleep Inn & Suites, responded to this review

We appreciate your review and feedback. We take great pride in the cleanliness of our rooms and bathrooms. Our staff works very hard to provide great customer service, and glad you experienced nothing less. Thank you again for your positive review, and the Sleep Inn & Suites hopes to serve you during your next stay in Rapid City. Danielle Assistant... More 

Rapid City, South Dakota
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was a very good choice for a basic, comfortable, clean hotel. The breakfast was good. I usually judge the breakfast by the quality of the eggs, and theirs were quite tasty. The breakfast lady was exceptionally nice and helpful. I did not give this a 5 rating because I reserve that for only the very special hotels, but... More 

Helpful?
Thank D P
Paul G, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to review our hotel online. I will enjoy sharing your kind comments with all of our hotel staff especially breakfast attendants. The Sleep Inn & Suites works very hard to keep high standards, and we are committed to excellent service. I am confident that a future visit to our hotel will earn us a... More 

Grosse Ile, Michigan
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Passing thought and needed a place to stay. According to reviews this hotel seemed ok for the price. We aren't picky. Just wanted a place to stay with hot breakfast included. Positives: - Cheap at $60 a night Negatives: - Elevator was ICE COLD. The rest of the hotel was comfortable, temperature wise, but the elevator itself felt like you... More 

Helpful?
2 Thank WorldTraveler521
Paul G, Manager at Sleep Inn & Suites, responded to this review

I am so sorry to hear about your experience, and we appreciate guests letting us know when things are not right. Your feedback is very valuable, and will be used to make sure this is not repeated. You expect and deserve a completely clean hotel room every time you stay with us, and the problem you experienced is no more... More 

Denver, Colorado
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 1, 2016

I reserved a room for 31 December, via a 3rd party booking site, and got a rate that was too good to believe. The rate was so very low, I wasn't expecting much out of this location. BUT! What a happy surprise! This is a terrific motel, immaculately clean, nice pool, decent fitness center, and the rooms are amazingly sound-proofed.... More 

Helpful?
1 Thank Jennifer K
Paul G, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to review our hotel with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. The Sleep Inn & Suites provides a... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 14, 2015

I checked in on November 11, 2015 at 9:30 pm with no reservations. The ladies at the front desk were helpful in getting me a room for the night. It was good to stay just for a night. I wasn't planning on staying at this particular place but it was easy access to the highway.

Helpful?
1 Thank Davyd Y
Huron, South Dakota
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 6, 2015 via mobile

Stayed here for a conference I had in Rapid. Got here late and the staff was wonderful about getting me checked in quickly and to my room. My room was super clean, comfortable bed, and the bathroom and shower are awesome! I will be staying here again! Thanks Sleep Inn!

Helpful?
2 Thank bettycrandall
Devizes
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed November 3, 2015

We were looking for a hotel which gave easy access to the tourist attractions in the area and this hotel fulfilled that desire. We wanted to visit Mount Rushmore and the Black Hills, The Devil's Tower, the Badlands, and, of course, Rapid City itself. Being so close to Interstate 90 made these trips very easy indeed. The hotel was welcoming... More 

Helpful?
4 Thank David L
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