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The Hotel Alex Johnson, an Ascend Collection hotel

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523 6th Street, Rapid City, SD 57701
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The Hotel Alex Johnson, an Ascend Collection hotel
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The Hotel Alex Johnson, an Ascend Collection hotel
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690 reviews from our community

Traveler rating
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    32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hartwell, Georgia
2 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed at the Hotel Alex Johnson on a whim. We drove to see Mount Rushmore and decided to stay a few nights. The hotel was top notch and we thoroughly enjoying the adjoining Starbucks. The room was nice but by far the smallest bathroom I've ever seen and the door would not lock. This wasn't an issue since we... More 

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Austin, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We were greeted by courteous staff. Our rooms, on the 8th floor, were comfy and clean. No ghost sightings, but we enjoyed reading the Haunting Log. Rapid City is a delight. We enjoyed walking to excellent restaurants and shops. Best of all, there are sculptures all over town.

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Lonesome Dove
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is by far the coolest Hotel in town. Great staff and great service in a very unique and historic building. Do not stay if you do not enjoy the quirks of a historic property. It is really a cool place.

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Kansas City, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

Good hotel. Great Staff. Nell and Rhett are the best. The rooms we're clean and the location is ideal. The surroundings were happening and progressive. I would recommend to everyone. The restaurant across the street was excellent.

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Newfane, Vermont
1 review
4 of 5 stars Reviewed 1 week ago

I chose the H.A.J. as I wanted something historic, personal, not owned by the ubiquitous hospitality chains that gave an aura of the past. The lobby is terrific easily reminiscent of early last century when the property was built and when so much was evolving in the West. The room was comfortable, the front desk very very helpful, cheerful and... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

Nice hotel great location for downtown activities. A short 5-10 min walk to the Civic Center as well. The rooms are clean and quiet, the service is very good. I had a great weekend experience in the hotel. Nell did an awesome job at the front desk getting us checked in and to our rooms quickly. She and the staff... More 

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

Upon making my bed in the morning I discovered there was a large patch of blood on the comforter that was between two sheets. I called the front desk and was told it would be taken care of RIGHT AWAY! Five hours later when we returned to our room and hoped to take a rest we found that our bed... More 

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GMAlexJohnson, General Manager at The Hotel Alex Johnson, an Ascend Collection hotel, responded to this review

Thank you for taking the time to write a TripAdvisor review regarding your recent stay at the Hotel Alex Johnson. Please allow me to apologize on behalf of our entire hotel for failing to meet your expectations during your recent visit. I have spoken to our housekeeping and front desk staff to ensure we handle these types of situations differently... More 

Spokane, Washington
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

The good - Remodeled - flat screens in both rooms - fridge - micro - coffee - huge towels - robes - work table - free wifi - couch and chair - quiet - very helpful desk and valet The not so good - No breakfast - bed was hard as plywood - need a door between the bedroom and... More 

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Sioux Falls, South Dakota
1 review
2 of 5 stars Reviewed 2 weeks ago

My husband and I are big fans of older historic buildings and were very excited to stay here but we were not impressed when we arrived. The lobby was very nice as well as the staff but our room was below average. The bathroom was tiny which was not a big surprise being it is an older hotel but it... More 

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GMAlexJohnson, General Manager at The Hotel Alex Johnson, an Ascend Collection hotel, responded to this review

Thank you for taking the time to complete a review on TripAdvisor about your most recent stay at the Hotel Alex Johnson. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we... More 

Pierre, South Dakota
1 review
2 of 5 stars Reviewed 2 weeks ago

The hotel itself is nice and I like the location - but apparently you are supposed to read the fine print at check in to avoid the Historic Maint Fee and some other marketing fee. Come on Management - if you want to have a higher rate, charge a higher rate. Stop with the deceptive practices.

Was this review helpful? Yes 1
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