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The Hotel Alex Johnson, an Ascend Collection hotel

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523 6th Street, Rapid City, SD 57701
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Best prices for: 1 room 1 guest
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The Hotel Alex Johnson, an Ascend Collection hotel
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The Hotel Alex Johnson, an Ascend Collection hotel
The Hotel Alex Johnson, an Ascend Collection hotel
The Hotel Alex Johnson, an Ascend Collection hotel
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775 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Euless, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed today NEW via mobile

First off, this hotel is great because it is not affiliated with a major brand, giving way to a uniqueness not found much anymore in the states. In addition to being a great unique property, we just went on the ghost tour led by Jill, and needless to say, it was a great 30 minutes of entertainment and chills. I... More 

Was this review helpful? Yes
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed today NEW

This is a cool hotel with a lot of great historic attributes and lots of cool facts to think about. We went on a ghost tour and loved it! Our guide, Jill(ian) was awesome and had a lot of information and was super pleasant. The tour had many interesting things like stories and facts to love. Please keep it alive... More 

Was this review helpful? Yes
Garner, North Carolina
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

From the moment I arrived at the Hotel Alex Johnson I felt as if I was coming to an old friend. The staff, from the valet to our front desk representative, Dawn, offered a genuine greeting that wasn't forced or phony. Dawn made certain that I and the other guests in my party were going to be well attended. Before... More 

Was this review helpful? Yes
Saint Louis, Missouri
1 review
5 of 5 stars Reviewed yesterday NEW

I stay in a different hotel room 3 nights a week every week as is required by my job. I have to say my stay here was memorable but in a good way. First, get to the front desk and begin interacting with the staff who were very friendly and would answer any questions you might have with enthusiasm. Dawn... More 

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Hillsdale, New Jersey
Level Contributor
6 reviews
1 of 5 stars Reviewed 2 days ago NEW

It took over a half hour to check in. When we finally got to our room the air conditioner, the refrigerator and a window were broken. Didn't the maid notice this? We were then switched to another room where part of the ceiling was falling from a leak in the roof. This beautiful historic building is crumbling and poorly maintained.... More 

Was this review helpful? Yes 2
Lead, South Dakota
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My best friend & I stayed at the alex johnson for a girls weekend & were lucky enough to get one of the "haunted rooms". Our stay was fantastic! The very best part of our stay was the ghost tour. Our guide Jill told us all about the history of the property & made the tour so much fun! It... More 

Was this review helpful? Yes 1
GMAlexJohnson, Front Office Manager at The Hotel Alex Johnson, an Ascend Collection hotel, responded to this review

Thank you for your positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next... More 

West Melbourne, Florida
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Historic hotel in the heart of the city center. Lobby has Western lodge look with interesting Native American symbols painted on the ceiling. Rooms have dated décor from the 1960s, which imbues a certain charm. Several restaurants and shops within walking distance. Starbucks and a lively Irish pub attached to the lobby of the hotel and a rooftop restaurant with... More 

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GMAlexJohnson, Front Office Manager at The Hotel Alex Johnson, an Ascend Collection hotel, responded to this review

Thank you for giving us a positive review. We are glad that you were able to enjoy Paddy O'Neill's, Vertex and Starbucks on your recent visit. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the... More 

Indianapolis, Indiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

While the hotel may hold historic value, the furnishings are of historic time periods. When upholstery is fraying and carpet is worn and I pay a high rate I tend to get annoyed. Only one bar of soap provided, towels are old and worn. When you pay this much for a hotel I expect more quality. But I also expect... More 

Was this review helpful? Yes 2
GMAlexJohnson, Front Office Manager at The Hotel Alex Johnson, an Ascend Collection hotel, responded to this review

Thank you for taking the time to write a review regarding your recent stay at The Hotel Alex Johnson, an Ascend Hotel Collection Member. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the condition of your room on your recent visit. I personally apologize for the front desk staff and will be... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Unexpected find in downtown. Went in lobby just to check out this historic building. Spontaneously joined a haunted hotel tour - fun and informative. Went up to the awesome roof top lounge for a cocktail as a cool way to end our evening. If in town again - I'd totally stay here.

Was this review helpful? Yes
GMAlexJohnson, Front Office Manager at The Hotel Alex Johnson, an Ascend Collection hotel, responded to this review

Thank you for taking the time to complete a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you... More 

Philadelphia, Pennsylvania
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

There are very few hotels in downtown Rapid City. So, if you are looking to stay downtown and be within walking distance to restaurants, shops and summer concerts, it's a good choice. You'll also be able to take advantage of the Presidents Walking Tour. Plus, there is free parking available. The front desk and bell staff were very friendly and... More 

Was this review helpful? Yes
GMAlexJohnson, Front Office Manager at The Hotel Alex Johnson, an Ascend Collection hotel, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

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